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TELUS Digital Interview Questions and Answers
54 Interview questions
Fraud is a deliberate deception to secure unfair or unlawful gain, often involving financial loss to another party.
Fraud can occur in various forms, such as identity theft, where someone uses another person's personal information for financial gain.
Insurance fraud involves submitting false claims to receive undeserved payouts, like faking an accident.
Credit card fraud occurs when someone uses another person's cred...
I tackled a complex issue with performance optimization in a large-scale React application, enhancing user experience significantly.
Identified performance bottlenecks using React Profiler and Chrome DevTools.
Implemented code-splitting with React.lazy and Suspense to reduce initial load time.
Optimized component re-renders by using React.memo and useCallback hooks.
Reduced bundle size by analyzing dependencies and re...
A salesperson should empathize, understand objections, and provide tailored solutions to address customer concerns about purchasing a cellphone.
Listen actively to the customer's reasons for refusal, e.g., 'I understand that you're concerned about the price.'
Ask open-ended questions to uncover specific objections, such as 'What features are most important to you in a cellphone?'
Provide relevant information or alter...
Discover the perfect cell phone that combines cutting-edge technology, sleek design, and unbeatable performance for your daily needs.
Latest Technology: Experience the power of 5G connectivity for lightning-fast internet speeds.
Camera Quality: Capture stunning photos with a 108MP camera, perfect for photography enthusiasts.
Battery Life: Enjoy all-day battery life with a 5000mAh battery, ensuring you stay connected ...
What people are saying about TELUS Digital
Motivating a bottom quartile team member requires understanding, tailored support, and fostering a growth mindset.
Conduct a one-on-one meeting to understand their challenges and aspirations.
Set clear, achievable goals that align with their strengths and interests.
Provide regular feedback and recognition for small wins to build confidence.
Encourage skill development through training or mentorship opportunities.
Fost...
Kubernetes is an open-source container orchestration platform that automates deployment, scaling, and management of applications.
Master-Slave Architecture: Kubernetes has a master node that manages the cluster and worker nodes that run the applications.
Pods: The smallest deployable units in Kubernetes, which can contain one or more containers, allowing for efficient resource sharing.
Services: Kubernetes abstracts ...
TELUS Digital HR Interview Questions
Interceptors in Spring Boot are components that allow pre- and post-processing of requests and responses in the application.
Pre-processing: Interceptors can modify requests before they reach the controller, allowing for tasks like authentication or logging.
Post-processing: After the controller processes a request, interceptors can modify the response before it is sent to the client.
Handler Interceptor: Implement t...
Occupancy measures the percentage of time agents are actively engaged with customers versus their total available time.
Occupancy is calculated as (Total Handling Time / Total Available Time) x 100%.
High occupancy rates (e.g., above 85%) can indicate overworked agents, leading to burnout.
Low occupancy rates (e.g., below 70%) may suggest underutilization of resources.
For example, if an agent is available for 8 hours...
Service Level is a performance metric that measures the percentage of calls answered within a specified time frame in customer service.
Definition: Service Level is typically defined as the percentage of incoming calls answered within a predetermined time, such as 80% of calls answered within 20 seconds.
Example: If a call center receives 100 calls in an hour and answers 80 of them within 20 seconds, the service lev...
I remain calm, listen actively, and empathize with the customer to resolve their issues effectively.
Stay calm and composed: For example, if a customer is yelling, I take a deep breath and maintain a steady tone.
Listen actively: I let the customer express their frustrations without interrupting, showing that I value their concerns.
Empathize: I acknowledge their feelings by saying, 'I understand why you're upset; th...
TELUS Digital Interview Experiences
120 interviews found
Adarsh Singh
Selected
I applied via Naukri.com and was interviewed in Sep 2023. There were 2 interview rounds.
(3 Questions)
- Q1. Normal js questions
- Q2. React - create a to do list
- Q3. What you know about typescript
- Ans.
TypeScript is a superset of JavaScript that adds static typing and other features to help developers write more robust code.
TypeScript is a statically typed language that compiles to plain JavaScript
It supports modern JavaScript features like classes, interfaces, and modules
TypeScript helps catch errors at compile time, making code more reliable and maintainable
(2 Questions)
- Q1. Normal js questions
- Q2. Write a map function.
- Ans.
A map function applies a given function to each element of an array and returns a new array with the results.
Use the map function to iterate over each element of the array
Pass a callback function as an argument to the map function
The callback function should take the current element as input and return the transformed element
Example: const arr = ['apple', 'banana', 'cherry']; const newArr = arr.map(item => item.toUpper...
Interview Preparation Tips
Skills evaluated in this interview
I appeared for an interview in Feb 2025.
(2 Questions)
- Q1. Questions related to Database, ITIL, Java, SQL, AWS cloud etc.
- Q2. Program in Java, query in SQL
(1 Question)
- Q1. In Depth Questions were asked in Database, Java, Cloud AWS, troubleshooting.
Interview Preparation Tips
Selected
I appeared for an interview before Aug 2024, where I was asked the following questions.
- Q1. How will you handle outliers in your team?
- Q2. What one change will you bring in your team?
Selected
(2 Questions)
- Q1. Explain pipeline you working on your last project
- Ans.
Implemented a CI/CD pipeline using Jenkins and Docker for automated testing and deployment
Utilized Jenkins for continuous integration
Used Docker for containerization of applications
Implemented automated testing scripts using tools like Selenium
Configured deployment pipelines for different environments
- Q2. Explain loop in terraform
- Ans.
Loop in Terraform allows for iterating over a list of resources or configurations.
In Terraform, loops can be achieved using the `count` parameter within a resource block.
The `count` parameter takes an integer value to determine how many instances of the resource should be created.
Example: `resource "aws_instance" "example" { count = 3 ... }` will create 3 instances of AWS EC2 instances.
Interview Preparation Tips
(2 Questions)
- Q1. What is the process for conducting data-driven testing using SoapUI?
- Ans.
Data-driven testing in SoapUI involves creating data sources, defining test cases, and executing tests with different data sets.
Create a data source containing test data (e.g. Excel file, database query)
Define test cases in SoapUI and link them to the data source
Execute tests with different data sets to validate functionality
View test results and analyze any failures for each data set
- Q2. What are the steps to debug errors in APIs and microservices?
- Ans.
Steps to debug errors in APIs and microservices
Identify the source of the error by checking logs and monitoring tools
Reproduce the error by sending the same request that caused it
Use debugging tools like Postman, cURL, or browser developer tools to inspect requests and responses
Check the code for any logical errors or misconfigurations
Collaborate with developers to understand the code flow and potential issues
Write uni...
(1 Question)
- Q1. Can you describe your past company experience?
- Ans.
I have worked at a software company for the past 5 years, specializing in test automation and quality assurance.
Led a team of testers in developing automated test scripts using Selenium
Implemented quality assurance processes to improve software reliability
Collaborated with developers to identify and fix bugs in the code
Performed regression testing on new software releases
Conducted performance testing to optimize softwa...
I appeared for an interview in Jun 2025, where I was asked the following questions.
- Q1. DSA Question related max,min subarray sum.
- Q2. Tell me about challenging problem solved in frontend
- Ans.
I tackled a complex issue with performance optimization in a large-scale React application, enhancing user experience significantly.
Identified performance bottlenecks using React Profiler and Chrome DevTools.
Implemented code-splitting with React.lazy and Suspense to reduce initial load time.
Optimized component re-renders by using React.memo and useCallback hooks.
Reduced bundle size by analyzing dependencies and removin...
Pallavi Soni
Selected
I appeared for an interview in Jun 2025, where I was asked the following questions.
- Q1. Annotation related questions
- Q2. Ask about your experience
- Ans.
I have extensive experience in data analysis, project management, and strategic planning across various industries.
Worked as a data analyst at XYZ Corp, where I improved reporting efficiency by 30%.
Conducted market research for ABC Ltd, leading to a successful product launch.
Utilized SQL and Python for data manipulation and visualization, enhancing decision-making processes.
Collaborated with cross-functional teams to i...
- Q3. Tell me about your self
Selected
I appeared for an interview in May 2025, where I was asked the following questions.
- Q1. Good work and happy ness
- Q2. Metirial ప్రొవైడ్
Interview Preparation Tips
Kanchana Jaddidi
Selected
I appeared for an interview in May 2025, where I was asked the following questions.
- Q1. Can you tell me about yourself?
- Q2. What is your motivation for wanting to join this organization?
- Ans.
I am motivated to join this organization due to its commitment to innovation, growth opportunities, and alignment with my values.
The organization's reputation for innovation aligns with my passion for creative problem-solving.
I admire the company's commitment to employee development, as seen in its mentorship programs.
The values of teamwork and collaboration resonate with my belief in collective success.
I am excited ab...
I applied via Walk-in and was interviewed in Jul 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Asked questions on html
- Q2. Question on Css and javascript
(1 Question)
- Q1. Question on react
I applied via Referral and was interviewed in May 2024. There were 3 interview rounds.
Total Hours: 90 minutes
(Hackerank)
1. Sort an array of 0s 1s and 2s
2. Given an array of numbers, remove 25% from each element except the minimum element, add sum of all the values subtracted to the minimum element.
(1 Question)
- Q1. Design High Level Design for Instagram. (Subset of instagram features is in scope)
(2 Questions)
- Q1. Discussion regarding projects.
- Q2. Cultural fitment related questions.
Skills evaluated in this interview
TELUS Digital Interview FAQs
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TELUS Digital Interviews By Designations
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Overall Interview Experience Rating
based on 118 interview experiences
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TELUS Digital Reviews and Ratings
based on 1.5k reviews
Rating in categories
Noida,
Greater Noida
+11-3 Yrs
₹ 3.3-5 LPA
Gurgaon / Gurugram,
Delhi/Ncr
0-2 Yrs
₹ 3-3.5 LPA
|
Module Lead
460
salaries
|  ₹14.9 L/yr - ₹27.2 L/yr |
|
Senior Software Engineer
251
salaries
| ₹14.2 L/yr - ₹24.1 L/yr |
|
Team Lead
239
salaries
| ₹9.2 L/yr - ₹20.7 L/yr |
|
Senior Application Developer
236
salaries
| ₹14.3 L/yr - ₹25 L/yr |
|
Senior Analyst
225
salaries
| ₹2.5 L/yr - ₹4.8 L/yr |
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