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Eternal Limited Chat Support Executive Interview Questions and Answers
Eternal Limited Chat Support Executive Interview Experiences
8 interviews found
Anonymous
I applied via Company Website
(2 Questions)
- Q1. Hi i am radha verma Job is work frome home fore need
- Q2. Please my interview deat fixe mem
(1 Question)
- Q1. Please picup tha call me me
- Ans.
The request seems to be a call for assistance, likely indicating urgency or a need for support.
Clarify the request: 'Could you please specify what you need help with?'
Acknowledge the urgency: 'I understand this is important to you.'
Provide reassurance: 'I'm here to assist you with your concerns.'
(1 Question)
- Q1. Why you appiled for this role?
- Ans.
I applied for this role because I have a passion for helping customers and solving their problems.
I have strong communication skills and enjoy interacting with people.
I have previous experience in customer service roles where I have successfully resolved customer issues.
I am tech-savvy and enjoy troubleshooting technical problems.
I am a quick learner and can adapt to new systems and processes easily.
Selected
I applied via Referral and was interviewed before Nov 2023. There was 1 interview round.
(2 Questions)
- Q1. Costumer handling
- Q2. Your introduction
- Ans.
I am a dedicated Chat Support Executive with strong communication skills and a passion for helping customers resolve their issues efficiently.
Background: I have a degree in Communications, which has honed my ability to convey information clearly.
Experience: I have over 2 years of experience in customer support, where I handled inquiries and resolved issues via chat.
Skills: Proficient in using chat support software and ...
I applied via Walk-in and was interviewed in Feb 2023. There were 2 interview rounds.
(3 Questions)
- Q1. About my self and ask the about my experience
- Q2. About my self and ask the about my expectations
- Q3. Ask the salry expectations
Interview Preparation Tips
I applied via Referral and was interviewed in May 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Something tell about BPO CALL CENTRE,
- Ans.
BPO CALL CENTRE is a business process outsourcing service that provides customer support through phone calls.
BPO CALL CENTRE stands for Business Process Outsourcing Call Centre.
It is a service that provides customer support through phone calls.
It is commonly used by companies to handle customer inquiries, complaints, and technical support.
BPO CALL CENTRE agents are trained to handle a variety of customer issues and pro...
- Q2. Customer Support, zomato explain Somthing
Interview Preparation Tips
I applied via Company Website and was interviewed in Aug 2021. There were 5 interview rounds.
Interview Questionnaire
2 Questions
- Q1. What is your typing speed.
- Ans.
My typing speed is approximately 70 words per minute, allowing me to efficiently handle chat support inquiries.
I regularly practice typing to maintain and improve my speed.
I use online typing tests to track my progress and accuracy.
In previous roles, I managed multiple chats simultaneously, demonstrating my ability to type quickly under pressure.
For example, during peak hours, I handled up to 15 chats at once with mini...
- Q2. Good communication skills in English
Interview Preparation Tips
anand khalkho
I applied via Naukri.com and was interviewed in Sep 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Where do you see yourself in five years?
- Ans.
In five years, I envision myself as a skilled Chat Support Executive, leading a team and enhancing customer satisfaction.
I aim to develop my skills in customer service and conflict resolution, ensuring I can handle complex queries effectively.
I see myself taking on leadership roles, mentoring new team members, and sharing best practices to improve overall team performance.
I plan to contribute to process improvements, p...
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. What important things should be followed when you are in conversation with the customers?
What people are saying about Eternal Limited
Interview questions from similar companies
I applied via Recruitment Consulltant and was interviewed before Jun 2021. There were 3 interview rounds.
(1 Question)
- Q1. How will you write an email to customer regarding order delivery status?
- Ans.
To write an email to a customer regarding order delivery status.
Start with a greeting and thank the customer for their order.
Provide the order number and expected delivery date.
If there is a delay, apologize and explain the reason.
Offer a solution or compensation if necessary.
End with a thank you and a call to action to contact support if needed.
(1 Question)
- Q1. Typing Test - Min 30wpm
(1 Question)
- Q1. Write any recent watched movie story in English of at least full page?
- Ans.
A recent watched movie story
Title: The Invisible Man
Genre: Thriller, Horror
Plot: A woman escapes from her abusive boyfriend, only to discover that he has found a way to become invisible and is tormenting her.
Themes: Domestic abuse, gaslighting, psychological trauma
Main characters: Cecilia Kass, Adrian Griffin
Key scenes: Cecilia being chased by an unseen force, the reveal of Adrian's invisibility suit
Ending: Cecilia out...
Interview Preparation Tips
Sowju Sowju
Interview Questionnaire
3 Questions
- Q1. What is the use of chat prosses in amazon
- Q2. What work we should do in amazon
- Q3. Is any targets in chat process
- Ans.
Targets may or may not be present in chat process depending on the company's policies.
Some companies may have targets for response time, customer satisfaction, or sales.
Targets can help motivate employees and improve performance.
However, unrealistic targets can lead to stress and burnout.
It is important to clarify the targets and expectations before starting the job.
Interview Preparation Tips
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based on 4 interview experiences
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based on 18 reviews
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