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Concentrix Corporation

3.7

based on 29.1k Reviews

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Concentrix Corporation Customer Care Executive Kolkata Reviews

Updated 3 Aug, 2025

Category Ratings

4.0

Job Security

3.9

Company Culture

3.9

Salary

3.8

Skill Development

3.7

Work-Life Balance

3.3

Work Satisfaction

3.1

Promotions

What employees say about Concentrix Corporation?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

81% employees reported

Flexible timing

78% employees reported

No travel

69% employees reported

View more detailed insights

Gender based rating

3.7

Rated by Women

70 reviews

4.1

Rated by Men

84 reviews

View more detailed insights

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Top Mentions in Concentrix Corporation Customer Care Executive Kolkata Reviews

166 reviews found

Sort By: Popular

Customer Care Executive in Kolkata

Full Time

·

Voice / Blended Department

5.0

updated on 31 Mar 2025

Likes

Based on user ratings: Salary, Skill development, Job security, Company culture, Work-life balance

Dislikes

Based on user ratings: Promotions, Work satisfaction

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

What people are saying about Concentrix Corporation

View All

an operations manager

1w

From Chai Breaks to Boardrooms: 10 Years of Ops Ka Tadka! AMA with an Ops Manager who's seen it ALL!

Shhhhh... It's me, y... read more

Got a question about Concentrix Corporation?Ask anonymously on communities.

Concentrix Corporation Customer Care Executive Interview Questions

A Customer Care Executive was asked 3mo agoQ. How do you handle irate customers?

Read all Customer Care Executive questi...

A Customer Care Executive was asked 4mo agoQ. Why do you want to work?

Read all Customer Care Executive questi...

Get interview-ready with top interview questions & answers

A Customer Care Executive was asked 8mo agoQ. What are three laws in your country that you would like to remove?

Read all Customer Care Executive questi...

A Customer Care Executive was asked 9mo agoQ. How do you handle an angry customer?

Read all Customer Care Executive questi...

A Customer Care Executive was asked Q. The customer has not received their items yet. How would you handle this situati...read more

Read all Customer Care Executive questi...

Customer Care Executive in Kolkata

Full Time

·

Voice / Blended Department

3.0

updated on 18 Oct 2023

Likes

I like about job security of the company.

Dislikes

salary, appraisal, and incentives are the worst, I dislike the most about it. there is no work-life balance, no promotion, and growth at all.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Read Concentrix Corporation Reviews based on similar designations

Customer Care Executive in Kolkata

Full Time

·

Voice / Blended Department

1.0

updated on 15 Oct 2023

Likes

Nothing i find good in concentrix

Dislikes

Everything. Managers and SME are waiting for you to get Warning letter. They will not fight for you, instead they will push others to see that you get the warning letter.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Concentrix Corporation.

Customer Care Executive in Kolkata

Full Time

·

General Insurance Department

3.0

updated on 20 Jun 2023

Likes

overall is average

Dislikes

some policy which is very bad like after complite 5 years they r providing some rewards point which is stop now.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Kolkata

Full Time

·

General Insurance Department

4.0

updated on 02 May 2023

Likes

Good culture, good environment, good colleague

Dislikes

No job gurentee,if you perform well whole year, but by mistake if do something wrong then they will force you to resign and it may be due to health issues.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Kolkata

Full Time

·

Customer Service Department

1.0

updated on 02 Jul 2022

Likes

NOTHING

Dislikes

EVERYTHING. Once you are in there is no out. Even though you want to serve whole notice period they wont accept. The company alwys japs the mala of employee centric but favouring one two employee does not make the company employee centric. As per the company requirement you always have to be there even in your weekly offs and the double pay is in chillars but when you need the company's help even in small matter they wont consider. They will recduce or add the num of emp as per business req so no job sec....Read More

Customer Care Executive in Kolkata

Full Time

·

Finance Department

3.0

updated on 09 Mar 2022

Likes

Concentrix is a good company but the main thing is salary which is not good or satisfactory..management skills are poor to understand employees 😕, managers try to build a relationship between employees and clients but there is a communication gap..

Dislikes

Based on user ratings: Work satisfaction

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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HQ - Fremont, California, United States (USA)

50k-1 Lakh Employees (India)

Software Product

People also ask about Concentrix Corporation, Kolkata Customer Care Executives

Is Concentrix Corporation, Kolkata a good place to work for Customer Care Executives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 166 employee reviews, it's clear that most customer care executives have an average experience working at Concentrix Corporation, Kolkata. Job Security holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 3.1. Read reviews about job security and career growth on AmbitionBox.

Does Concentrix Corporation, Kolkata pay their Customer Care Executives well?

According to AmbitionBox reviews, Concentrix Corporation, Kolkata customer care executives rate their salary and benefits at 3.9 out of 5, based on 166 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Concentrix Corporation, Kolkata's customer care executives salaries here and to read reviews specifically about salary and benefits at Concentrix Corporation, Kolkata for customer care executives, click here .

How is the work culture at Concentrix Corporation, Kolkata for Customer Care Executives?

Work culture at Concentrix Corporation, Kolkata for customer care executives is rated 3.9 out of 5 by 166 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Concentrix Corporation, Kolkata for customer care executives, click here .

How is the job security at Concentrix Corporation, Kolkata for Customer Care Executives?

Based on 166 reviews on AmbitionBox, Concentrix Corporation, Kolkata's customer care executives rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Concentrix Corporation, Kolkata, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Concentrix Corporation, Kolkata for customer care executives, click here .

Concentrix Corporation Customer Care Executive Reviews by Locations

Concentrix Corporation Kolkata Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 166 Concentrix Corporation reviews submitted by Concentrix Corporation employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Concentrix Corporation is the right company for you. 81% of emp...

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Concentrix Corporation Customer Care Executive Kolkata Reviews

Concentrix Corporation Customer Care Executive Salary in Kolkata

based on 306 salaries

Unlock

₹1.8 L/yr - ₹4.6 L/yr

13% more than the average Customer Care Executive Salary in India

View more details

Employee Benefits at Concentrix Corporation Customer Care Executive Kolkata

Office cab/shuttle

27 total responses

International/On-site exposure

3 total responses

Free meal

2 total responses

Health insurance

13 total responses

+5 more benefits

Concentrix Corporation Office Photos

+14

more

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