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Concentrix Corporation

3.7

based on 29.1k Reviews

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Concentrix Corporation Customer Care Executive New Delhi Reviews

Updated 1 Aug, 2025

Category Ratings

4.5

Job Security

4.1

Company Culture

3.9

Work-Life Balance

3.9

Work Satisfaction

3.5

Skill Development

3.2

Salary

2.6

Promotions

What employees say about Concentrix Corporation?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

60% employees reported

Flexible timing

45% employees reported

No travel

49% employees reported

View more detailed insights

Gender based rating

4.5

Rated by Women

12 reviews

4.1

Rated by Men

13 reviews

View more detailed insights

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27 reviews found

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What people are saying about Concentrix Corporation

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an operations manager

From Chai Breaks to Boardrooms: 10 Years of Ops Ka Tadka! AMA with an Ops Manager who's seen it ALL!

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Concentrix Corporation Customer Care Executive Interview Questions

A Customer Care Executive was asked 3mo agoQ. How do you handle irate customers?

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A Customer Care Executive was asked 4mo agoQ. Why do you want to work?

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A Customer Care Executive was asked 8mo agoQ. What are three laws in your country that you would like to remove?

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A Customer Care Executive was asked 9mo agoQ. How do you handle an angry customer?

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A Customer Care Executive was asked Q. The customer has not received their items yet. How would you handle this situati...read more

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Read Concentrix Corporation Reviews based on similar designations

You are reading trusted reviews. Keep reading to find out more about Concentrix Corporation.

Customer Care Executive in New Delhi

Full Time

Operations Department

2.0

updated on 01 Jun 2024

Likes

Nothing

Dislikes

Politics, most of the managers are usually “kaamchors”, promotions/appraisals are usually given on the basis of “jo zada managers ki g chate”, even if u maintain ur stacks and everything it’s very highly unlikely u will receive the promotion.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in New Delhi

Voice / Blended Department

1.0

updated on 26 May 2022

Likes

Nothing,worst company,just destroying the career.No salary hike,only politics for IJP. No benefits,worst bpo ever.

Dislikes

Based on user ratings: Salary, Skill development, Promotions, Work satisfaction, Company culture, Work-life balance

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in New Delhi

Banking Operations Department

5.0

updated on 12 Sep 2019

Likes

It's has been a good experience for me while I was working in the company.. From trainer to team leader everything one in the office were very cooperative there

Dislikes

There was nothing particular that I did not like about the company. But if I have to mention one then I will say about the transportation system. The cab came before 2 and half hour early before the login time. So this make unnecessarily wasted of time.

Work Details

I work as an customer care executive in technical support. I help the customer whenever the customer approached when he faced any issue regarding the telecom network or his mobile phone. After I solve his issue, customer left happily and that is the best

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

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HQ - Fremont, California, United States (USA)

BPO

50k-1 Lakh Employees (India)

People also ask about Concentrix Corporation, New Delhi Customer Care Executives

Is Concentrix Corporation, New Delhi a good place to work for Customer Care Executives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 27 employee reviews, it's clear that most customer care executives have a positive experience working at Concentrix Corporation, New Delhi. Job Security holds the highest rating at 4.5, while career growth is rated the lowest amongst all factors at 2.6.

Does Concentrix Corporation, New Delhi pay their Customer Care Executives well?

According to AmbitionBox reviews, Concentrix Corporation, New Delhi customer care executives rate their salary and benefits at 3.2 out of 5, based on 27 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Concentrix Corporation, New Delhi's customer care executives salaries here .

How is the work culture at Concentrix Corporation, New Delhi for Customer Care Executives?

Work culture at Concentrix Corporation, New Delhi for customer care executives is rated 4.1 out of 5 by 27 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Concentrix Corporation, New Delhi.

How is the job security at Concentrix Corporation, New Delhi for Customer Care Executives?

Based on 27 reviews on AmbitionBox, Concentrix Corporation, New Delhi's customer care executives rate job security at 4.5 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Concentrix Corporation, New Delhi, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.

Concentrix Corporation Customer Care Executive Reviews by Locations

Concentrix Corporation New Delhi Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 27 Concentrix Corporation reviews submitted by Concentrix Corporation employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Concentrix Corporation is the right company for you. 60% of empl...