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Startek

3.1

based on 8.3k Reviews

Company Overview

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Startek Senior Customer Service Executive Reviews

Updated 12 Apr, 2025

Category Ratings

2.6

Salary

2.6

Work-Life Balance

2.5

Job Security

2.5

Skill Development

2.5

Work Satisfaction

2.3

Company Culture

2.3

Promotions

What employees say about Startek?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

56% employees reported

Flexible timing

48% employees reported

No travel

70% employees reported

View more detailed insights

Gender based rating

3.2

Rated by Women

41 reviews

2.4

Rated by Men

53 reviews

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Top Mentions in Startek Senior Customer Service Executive Reviews

103 reviews found

Sort By: Popular

Senior Customer Service Executive in Chennai

Full Time

Voice / Blended Department

3.0

updated on 29 Mar 2025

Likes

Most of the Colleagues has helping mentality especially our TLs and AMs were very much helpful when it's come to any support from them..that's the only thing I like when I was working there.. colleagues was good..

Dislikes

The Aegis B.P.O where we were working become Startek...Aegis Cheated us by not giving offered salary for most of the experienced employees and given very high salary to the freshers compared to the experienced persons. That's the only thing I don't like working with Startek...

Work Details

Work policy: We did wfh during COVID pandemic

Work timings: Strict Timings

Work related travel: This is a desk job.

Senior Customer Service Executive in New Delhi (working remotely)

Full Time

Customer Success Department

1.0

updated on 01 Oct 2024

Likes

Few members are good

Dislikes

Tls are mean , they provide wrong information and then HR tried to save them they are biased , they don't know anything , TLs themselves are not clear one of the worst TL is Afrid Hussain, worst human also he will torture everyone mentally

Senior Customer Service Executive in Chennai

Full Time

Voice / Blended Department

3.0

updated on 25 Jun 2024

Likes

Only one thing that my colleages including TL's And AM and most of the other employees were helped me a lot while working in Startek. that's all...

Dislikes

No job security or Appraisal or Salary hike or bonus nothing on special days like Pongal,Deepavali or Christmas etc not even a single rupee for special days .in other companies they are giving sweets box for Deepavali or some bonus..here nothing...

Startek Senior Customer Service Executive Interview Questions

A Senior Customer Service Executive was asked Q. If a customer starts abusing you, how will you handle them?

Read all Senior Customer Service Execut...

A Senior Customer Service Executive was asked Q. What is customer service?

Read all Senior Customer Service Execut...

A Senior Customer Service Executive was asked Q. What is Business processing outsourcing?

Read all Senior Customer Service Execut...

A Senior Customer Service Executive was asked Q. How will you handle an angry customer?

Read all Senior Customer Service Execut...

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Senior Customer Service Executive in Kolkata

Full Time

Non Voice Department

1.0

updated on 21 Mar 2025

Likes

nothing

Dislikes

everything management

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Read Startek Senior Customer Service Executive Reviews based on locations

Senior Customer Service Executive in New Delhi

Full Time

Customer Success, Service & Operations - Other Department

5.0

updated on 01 Feb 2025

Likes

The manager and Team Leader was very supportive.

Dislikes

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Startek.

Senior Customer Service Executive in Bangalore / Bengaluru (working remotely)

Full Time

Voice / Blended Department

2.0

updated on 08 Jan 2025

Likes

Not much

Quite manageable

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Bhopal

Full Time

Other Department

1.0

updated on 01 Aug 2023

Likes

Nothing to like about Startek.

Dislikes

Poor policies for executives mentally being harassed

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Chennai

Full Time

After Sales Service & Repair Department

5.0

updated on 23 May 2023

Likes

Friendly atmosphere and supporting team

Dislikes

No dislikes

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Top trending discussions

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Day to Day Office

thandichai

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KPMG India

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HQ - Mumbai, Maharashtra, India

10k-50k Employees (India)

Public

People also ask about Startek's Senior Customer Service Executives

Is Startek a good place to work for Senior Customer Service Executives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.8 out of 5 from over 103 employee reviews, it's clear that most senior customer service executives have a below average experience working at Startek. Salary & Benefits holds the highest rating at 2.6, while company culture is rated the lowest amongst all factors at 2.3. Read reviews about salary & benefits and company culture on AmbitionBox.

Does Startek pay their Senior Customer Service Executives well?

According to AmbitionBox reviews, Startek senior customer service executives rate their salary and benefits at 2.6 out of 5, based on 103 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Startek's senior customer service executives salaries here and to read reviews specifically about salary and benefits at Startek for senior customer service executives, click here .

How is the work culture at Startek for Senior Customer Service Executives?

Work culture at Startek for senior customer service executives is rated 2.3 out of 5 by 103 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Startek for senior customer service executives, click here .

How is the job security at Startek for Senior Customer Service Executives?

Based on 103 reviews on AmbitionBox, Startek's senior customer service executives rate job security at 2.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Startek. To read reviews about job security at Startek for senior customer service executives, click here .

Startek Senior Customer Service Executive Reviews by Locations

Startek Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 103 Startek reviews submitted by Startek employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Startek is the right company for you. 56% of employees reported the working days at Startek a...