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Startek

3.1

based on 8.3k Reviews

Company Overview

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Startek Customer Service Executive Reviews

Updated 17 Jun, 2025

Category Ratings

3.0

Skill Development

2.9

Work-Life Balance

2.8

Salary

2.8

Work Satisfaction

2.7

Company Culture

2.7

Job Security

2.4

Promotions

What employees say about Startek?

Insights from employee reviews on AmbitionBox

Workplace insights

Permanent work from home

40% employees reported

Rotational Shift

60% employees reported

Flexible timing

50% employees reported

No travel

72% employees reported

View more detailed insights

Gender based rating

2.9

Rated by Women

196 reviews

3.0

Rated by Men

243 reviews

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Top Mentions in Startek Customer Service Executive Reviews

472 reviews found

Sort By: Popular

Customer Service Executive in Kolkata

Full Time

Back Office(L2) Department

1.0

updated on 16 May 2025

Likes

Nothing it is the worst company in the earth terrible company.

Dislikes

You are not gonna get any promotion on your skill You get promoted when you are a supervisors wife Or gf salary is very low and after you get promoted you get only 10 or 15 % of hike on salary

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Executive in Bhopal (working remotely)

Full Time

Voice / Blended Department

1.0

updated on 17 Mar 2025

Likes

Nothing i would never like to rejoin startek first and last bad experience it was

Dislikes

They are so pathetic and un supportive.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Kolkata

Full Time

Voice / Blended Department

3.0

updated on 07 Mar 2025

Likes

They give you experience in acting TL acting trainer action acting quality acting sme. it will hellp us to improve our knowledge & working style

Dislikes

They promote their favorite one either they will not check the advisor have knowledge or not about the process & yearly increment is not available , anytime they will forced you to resign for score because they willl not check is this process fault or process bcx they only follow client information , they will not check is the advisor is correct or not . if your butter your supervisor then you will get promotion otherwise you will not promote , anytime they cancel the IJP & also if the client know the advisor he will promote the same advisor not that who is eligible & also manager don't have mouth to protest against this neither hr have bcx they just running the bussines not agent friendly...Read More

Work Details

Work policy: only one week is their

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Startek Customer Service Executive Interview Questions

A Customer Service Executive was asked Q. What is sympathy?

Read all Customer Service Executive que...

A Customer Service Executive was asked Q. Two restaurants with the same name and cuisine are listed in the Zomato app. You...read more

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Get interview-ready with top interview questions & answers

A Customer Service Executive was asked Q. Describe a scenario where you would write an email to a Zomato restaurant owner ...read more

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A Customer Service Executive was asked Q. What do you understand by customer service?

Read all Customer Service Executive que...

A Customer Service Executive was asked Q. How do you handle irate customers?

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Customer Service Executive in Kolkata

Full Time

Customer Success, Service & Operations - Other Department

1.0

updated on 19 Feb 2025

Likes

Nothing

Dislikes

The total atmosphere was terrific. No management quality and no proper hr team as well . Total journey of mine was disgusting. Management team was specially responsible for all the nonsense sit happen inside the office and The hr heads oh my goodness . I NEVER EVER SUGGEST ANYONE TO GO STARTEK AND JOIN STARTEK

Work Details

Work policy: other

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Bangalore / Bengaluru

Full Time

Customer Success Department

2.0

updated on 22 Jan 2025

Likes

Worst and the most toxic organisation ever to work with.

Dislikes

Worst and the most toxic oranganisation to ever work with. They force their employees to do overtime everyday. They will not give you off on friday forget about sunday and saturday. You can not take a day off on your festivals, the managers are even more toxic inhumane

Read Startek Customer Service Executive Reviews based on locations

Customer Service Executive in Varanasi (working remotely)

Full Time

Customer Success, Service & Operations - Other Department

1.0

updated on 10 Jan 2025

Likes

Nothing

Dislikes

Never ever opt to work at startek, they do not have proper work culture they will terminate you without proper reasons and they'll keep you occupied even after you 8 working hours and HR will only give you excuses for everything also there Salary is one of the lowest in the industry and there is no scope for promotions as well.

Customer Service Executive in Kolkata

Full Time

Non Voice Department

3.0

updated on 27 Jul 2024

Likes

It's good to gain initial experience.

Dislikes

Management uses profanity on the floor to the employees be it supervisor or associate. They pressurized employee to do overtime without any extra payment. They don't show mercy to the associates if they are unwell. One can never get promotion or will be selected through IJP cause only politics and favorism works here.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Customer Service Executive in Bangalore / Bengaluru

Full Time

Operations Department

2.0

updated on 07 May 2024

Likes

The employees of the voice process were amazing even though the management was pathetic!

Dislikes

The non voice process was the worst place to work! Employees were all mostly uneducated and not qualified for the job and were mostly localities, getting along with them is a hideous task.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Kolkata

Full Time

Customer Success Department

3.0

updated on 30 Dec 2023

Likes

It's a good company, however in this company due to process ramdown, there's a lack of job security & due to the same reason massive layoffs are happening frequently where employees needs to suffer.

Dislikes

No growth , no appraisal , & no RNR

Work Details

Work policy: If required, they will ask you to visit office.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in New Delhi

Full Time

Voice / Blended Department

2.0

updated on 17 Jun 2025

Likes

My TL and AM was so supportive.

Dislikes

Head VPs and Managers are good for Nothing and they do ZT of associates on so minor issues as like they own the company.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Kolkata

Full Time

Administration Department

3.0

updated on 17 Jun 2025

Likes

Work culture and work lifestyle is very good

Dislikes

Zero promotion, zero scope of future, demoralising stability

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

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HQ - Mumbai, Maharashtra, India

10k-50k Employees (India)

Public

People also ask about Startek's Customer Service Executives

Is Startek a good place to work for Customer Service Executives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.0 out of 5 from over 472 employee reviews, it's clear that most customer service executives have an average experience working at Startek. Skill development holds the highest rating at 3.0, while career growth is rated the lowest amongst all factors at 2.4. Read reviews about skill development and career growth on AmbitionBox.

Does Startek pay their Customer Service Executives well?

According to AmbitionBox reviews, Startek customer service executives rate their salary and benefits at 2.8 out of 5, based on 472 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Startek's customer service executives salaries here and to read reviews specifically about salary and benefits at Startek for customer service executives, click here .

How is the work culture at Startek for Customer Service Executives?

Work culture at Startek for customer service executives is rated 2.7 out of 5 by 472 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Startek for customer service executives, click here .

How is the job security at Startek for Customer Service Executives?

Based on 472 reviews on AmbitionBox, Startek's customer service executives rate job security at 2.7 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Startek. To read reviews about job security at Startek for customer service executives, click here .

Is work from home available to Customer Service Executives at Startek?

According to AmbitionBox, 40% of Startek's customer service executives work from home permanently, 33% work from the office, and 27% follow a hybrid model, based on 99 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance, click here.

Startek Customer Service Executive Reviews by Locations

Startek Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 472 Startek reviews submitted by Startek employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Startek is the right company for you. 60% of employees reported the working days at Startek a...