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WNS Senior Customer Service Representative salaries in India

Annual salary range
1 - 9 years exp.
₹2.7 Lakhs - ₹5.7 Lakhs
Avg. annual salary
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Monthly In-hand Salary

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Senior Customer Service Representative Salary at WNS ranges between ₹2.7 Lakhs to ₹5.7 Lakhs per year for employees with experience between 1 year to 9 years. Salary estimates are based on 18 latest salaries received... Read more

At par with the average Senior Customer Service Representative Salary in BPO Companies for 1 - 9 years of experience

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Last Updated: 31 May 2024

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₹3.2 L/yr - ₹3.7 L/yr

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₹3.3 L/yr - ₹7 L/yr

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₹3.5 L/yr - ₹6 L/yr

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₹3.4 L/yr - ₹4 L/yr

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WNS Senior Customer Service Representative Salary and Career Growth

From

To

Senior Customer Service Representative

unlock blur Lakhs/yr

1 - 9 years exp.

General Manager

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14 - 25 years exp.

Senior Customer Service Representative

1 - 9 years exp.
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Team Lead

2 - 13 years exp.
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arrow icon 64% hike

Assistant Manager

0 - 18 years exp.
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arrow icon 56% hike
Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

WNS Senior Customer Service Representative salaries by

Years of experience Avg. annual salary
1 year (AmbitionBox Estimate)

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₹3.5 L/yr - ₹4.5 L/yr
2 years  (3 salaries)

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₹3.7 L/yr - ₹5.7 L/yr
3 years (AmbitionBox Estimate)

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₹3.5 L/yr - ₹4.5 L/yr
4 years  (5 salaries)

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₹2.7 L/yr - ₹4.7 L/yr
5 years (AmbitionBox Estimate)

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₹3.5 L/yr - ₹4.5 L/yr
View all salaries by experience

Similar Designation Salaries at WNS

Similar Designation Avg. annual salary
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₹2 L/yr - ₹8 L/yr

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₹2.2 L/yr - ₹5.5 L/yr

unlock-blur

₹1.1 L/yr - ₹6 L/yr

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₹1 L/yr - ₹5 L/yr

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₹1.1 L/yr - ₹4.8 L/yr

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₹1.8 L/yr - ₹6.5 L/yr

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₹1 L/yr - ₹6 L/yr

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₹1.5 L/yr - ₹7.5 L/yr

Senior Associate Salary
(14.2k salaries)
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₹0.7 L/yr - ₹9.4 L/yr

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₹0.9 L/yr - ₹4.5 L/yr

View more similar designations

Top trending discussions

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Salary Discussions, Hike & Promotions
1w
a full stack developer
No Salary Discussion in My Appraisal — What’s Your Experience?
In my appraisal meeting, they didn’t ask or discuss my expectations about my salary or hike percentage. The entire discussion was only about feedback and performance review. After the meeting, I asked why they didn’t allow me to share my expectations or reveal my hike numbers. They told me that the hike numbers would be decided only by the owner and then they would inform me. I feel an appraisal meeting should include open discussion about both performance and future expectations. What are your thoughts? Does this happen in your company too?
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Salary related reviews for WNS

3.7

Rated by 10 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  updated on 13 Jun 2025

2.0
 for  Salary and Benefits

Likes

Only salary on time

Dislikes

No appreciation , they think we are robots we should just work work work . No leavs management nor the floor management is good they should improve the management first. They do target you for breaks and every little things which I do find worse . Even if you achieve all targets you are not appreciated nor valued

read more
  • Salary - Poor
  • +4 more

Full Time

 · 

Other Department

3.0
  •  updated on 27 May 2025

3.0
 for  Salary and Benefits

Likes

Good company for starting a carrier in financial services u can learn, grow and can achieve personal as well as professional goals.

read more
  • Job security - Good

Dislikes

No hybrid mode, no playing area for break time for work life balance, very low pay for OT, very low pay for night shift allowance , no annaual function or any cultural events at festivals

read more
  • Skill development - Poor
  • +3 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  updated on 04 May 2025

1.0
 for  Salary and Benefits

Likes

Nothing such to like.. If I had something to like I would never leave the company in just a few months.

Dislikes

...Mental harrassment 6. Too much work pressure and no support available at all 7. They offer a very very low salary and work load is unimaginable. 8. Last but not the least... Huge regret after joining the company and wasting your precious time ending up with health issue and loss of mental peace..😓

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

BFSI, Investments & Trading Department

4.0
  •  updated on 09 Apr 2025

4.0
 for  Salary and Benefits

Likes

Good Salary, medium work pressure, Job Security

  • Salary - Good
  • +1 more

Dislikes

Politics, Incompetent Management (They can suck your blood if you don't shout), do not expect any greetings on a festival not even a box of sweets, Lack of learning even you will forget your previous skills. They make people sloth and then kick out them with their politics.

read more
  • Skill development - Bad
  • +4 more

Full Time

 · 

Finance & Accounting Department

3.0
  •  updated on 05 Apr 2025

2.0
 for  Salary and Benefits

Likes

"On the positive side, there's a strong emphasis on staying away from office politics, which creates a more pleasant work environment. The team is generally great to work with, and collaboration is usually smooth. Of course, like any workplace, there are small issues here and there, but nothing that’s out of the ordinary."

read more
  • Job security - Good
  • +1 more

Dislikes

"One major downside is that the salary you are offered when you join is the salary you’ll be stuck with. Don't expect any meaningful raises or salary increases in the years to come. It's disappointing to see little to no effort in rewarding employee growth or performance with appropriate compensation."

read more
  • Salary - Poor
  • +1 more
see more salary related reviews

WNS Senior Customer Service Representative Salary FAQs

What is the salary of Senior Customer Service Representative at WNS ?
The average salary of a Senior Customer Service Representative at WNS in India typically ranges from ₹2.7 Lakhs to ₹5.7 Lakhs per year, depending on experience (from 1 year to 9 years).

The top 10% of Senior Customer Service Representative at WNS earn more than ₹4.8 Lakhs per year, and the top 1% earn over ₹5.7 Lakhs per year. Senior Customer Service Representative Salaries at WNS can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ WNS employees in India.
What is the estimated take home salary of a Senior Customer Service Representative at WNS in India?
The estimated take-home salary of a Senior Customer Service Representative at WNS in India typically ranges from ₹28,623 to ₹30,008 per month. This is based on the average salary range of ₹2.7 Lakhs to ₹5.7 Lakhs per year for employees with experience ranging from 1 year to 9 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of WNS. Check how we calculate in-hand salary with our in-hand salary calculator.
Which companies offer higher salaries than WNS for Senior Customer Service Representative in India?
TELUS Digital ₹3.3 Lakhs to ₹7.0 Lakhs per year
R1 RCM ₹3.5 Lakhs to ₹6.0 Lakhs per year
iEnergizer ₹2.4 Lakhs to ₹6.0 Lakhs per year
IntouchCX ₹2.7 Lakhs to ₹6.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by WNS, depending on the role and experience level.
What is the salary of a Senior Customer Service Representative in companies similar to WNS in India?
The salary of a Senior Customer Service Representative at companies similar to WNS in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Sykes Business Services Of India ₹2.5 Lakhs to ₹4.5 Lakhs per year
Firstsource Solutions ₹2.0 Lakhs to ₹5.0 Lakhs per year
Concentrix Corporation ₹1.9 Lakhs to ₹6.0 Lakhs per year
iQor Global Services ₹3.4 Lakhs to ₹4.0 Lakhs per year
Foundever ₹2.5 Lakhs to ₹5.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Senior Customer Service Representative at WNS in India?
The salary growth for a Senior Customer Service Representative at WNS depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Representative can expect the following growth trajectory at WNS:

Experience Average Salary Range
1 year ₹3.5 Lakhs to ₹4.5 Lakhs per year
2 years ₹3.7 Lakhs to ₹5.7 Lakhs per year
3 years ₹3.5 Lakhs to ₹4.5 Lakhs per year
4 years ₹2.7 Lakhs to ₹4.7 Lakhs per year
and so on.

Tell us how to improve this page.

WNS Senior Customer Service Representative salary in India ranges between ₹2.7 Lakhs to ₹5.7 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 18 WNS latest salaries received from various employees of WNS.