Amazon HR Associate Interview Questions and Answers

Q1. Basic English like correct the sentence, fill in the blanks
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Q2. Choose sentence with correct punctuation
Ans. 
The correct sentence is: I am excited to start my new job at the company.
• Check for correct capitalization and punctuation

• Ensure proper grammar and sentence structure

• Review for any spelling errors
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Basic aptitude & reasoning

Q1. Time, distance & speed, average, percentage, profit & loss
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Q2. Series, coding decoding,analogy, arthematic reasoning
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Versant test on English comprehension, quant and DI

Q1. Tell me what you did in your previous job
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Q1. Tell me a difficult situation you faced with a customer
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Q1. What is your current Role
Ans. HR Recruiter in Biztegy Analytics inc
Answered by Rama Durga Lakshmi Kamidi
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Q2. What is your previous job roles and responsibilities
Ans. I worked as a Senior Team Leader in TEAMLINK consultants. My roles are taking daily work report from Team Leaders and submit those reports to the CEO sir. And taking meetings with Team Leaders daily regards Recruiter work scenarios.
Answered by Rama Durga Lakshmi Kamidi
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Q3. How much experience do you have
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Q1. Grammatical Test
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Voice , written test which were very easy to clear for anyone

Q1. They will ask about diff situtaion which Star soruation , task, action, resolution so be prepared to answer these situtaion expeirnces.
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Q2. How would hamdle a tough customer who is very rude or reluctant. How will you tackle situation in pressure.
Ans. 
I would remain calm and professional, actively listen to their concerns, and try to find a solution that meets their needs.
• Acknowledge their frustration and apologize for any inconvenience they may have experienced.

• Listen actively to their concerns and try to understand their perspective.

• Remain calm and professional, even if the customer becomes hostile or aggressive.

• Offer potential solutions or alternatives that may m...read more
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Q3. How will you convince the customer who is very frustated?
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Q4. Speak about your challenges in job and how did yoi overcome them?
Ans. 
I faced challenges in managing a diverse team and resolved them through effective communication and team-building strategies.
• Managing a diverse team with different work styles and cultural backgrounds

• Overcoming communication barriers by actively listening and seeking feedback

• Implementing team-building activities to foster collaboration and trust

• Resolving conflicts by promoting open dialogue and finding win-win solution...read more
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Q5. Did anyone from your collegue challenge you?
Ans. 
Yes, a colleague challenged me during a team meeting.
• During a team meeting, my colleague challenged my proposal for a new employee training program.

• They questioned the effectiveness of the program and suggested alternative approaches.

• We had a healthy discussion and I appreciated their input.

• In the end, we reached a consensus and made adjustments to the program based on their suggestions.
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