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Eternal Limited Key Account Manager Interview Questions and Answers

Updated 22 Jul 2025

28 Interview questions

A Key Account Manager was asked 6mo ago
Q. How would you onboard a restaurant that is making good sales orders per month without any marketing onto the Zomato platform?
Ans. 

I would create a tailored marketing plan to showcase the benefits of being on the Zomato platform.

  • Conduct a thorough analysis of the restaurant's current sales and customer base

  • Highlight the potential increase in visibility and reach by being on Zomato

  • Offer a personalized onboarding process to address any concerns or questions the restaurant may have

  • Provide training on how to optimize their Zomato profile and util...

A Key Account Manager was asked 9mo ago
Q. Tell me about Zomato.
Ans. 

Zomato is a popular online food delivery and restaurant discovery platform.

  • Zomato allows users to search for restaurants, read and write reviews, and order food for delivery or pickup.

  • It provides information such as menus, photos, and user ratings for restaurants.

  • Zomato also offers a subscription service called Zomato Gold, which provides discounts and offers at partner restaurants.

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A Key Account Manager was asked 10mo ago
Q. How would you convince a traditional restaurant that doesn't believe in online platforms to onboard Zomato?
Ans. 

I would highlight the benefits of online presence, showcase success stories of similar restaurants, and offer a trial period.

  • Explain the potential increase in visibility and customer reach by being listed on Zomato

  • Share success stories of other traditional restaurants that have seen growth after joining Zomato

  • Offer a trial period with no commitment to show the restaurant the potential benefits

  • Provide support and g...

A Key Account Manager was asked 10mo ago
Q. Zomato takes 30% commission, competitors take 22%. How will you convince the restaurant owner to choose Zomato?
Ans. 

I will highlight the value Zomato provides beyond just commission rates.

  • Emphasize the additional services and benefits Zomato offers, such as increased visibility, marketing support, and access to a larger customer base.

  • Provide case studies or testimonials from other restaurants that have seen success with Zomato despite the higher commission rate.

  • Negotiate with the restaurant owner to find a mutually beneficial s...

A Key Account Manager was asked 12mo ago
Q. Sell a pen to an engineer who has not used one in 10 years.
Ans. 

Highlight the benefits of using a pen after 10 years and how it can enhance the engineer's work.

  • Emphasize the importance of jotting down ideas and notes for better organization

  • Discuss the convenience of using a pen for quick sketches or diagrams

  • Mention the reliability of a pen compared to digital devices in certain situations

What are the roles & responsibilities of a Key Account Manager at Eternal Limited?

Client Engagement

  • Onboard new restaurant partners
  • Engage with existing restaurant partners to address their needs
  • Build and maintain strong relationships with restaurant partners

Read full roles & responsibilities

🔥 Asked by recruiter 3 times
A Key Account Manager was asked
Q. Sell me this pen.
Ans. 

This pen is not just a writing tool, but a stylish accessory that will make you stand out.

  • Highlight the sleek design and quality craftsmanship of the pen

  • Emphasize the smooth writing experience it provides

  • Mention any special features like a comfortable grip or refillable ink

  • Offer a special discount or promotion to entice the customer

Eternal Limited HR Interview Questions

80 questions and answers

Q. What strategies will you employ to onboard a leading merchant in your city?
Q. What value would you add to the organization?
Q. What qualities should your employees possess in the company you work for?
A Key Account Manager was asked
Q. Tell me about your background, based on the information in your resume.
Ans. 

Experienced Key Accounts Manager with a strong background in client relations and strategic sales management.

  • Over 7 years of experience in account management, focusing on building long-term relationships with key clients.

  • Successfully increased revenue by 30% in my previous role by implementing targeted sales strategies.

  • Led a team of 5 account executives, providing training and mentorship to enhance their performan...

Are these interview questions helpful?
A Key Account Manager was asked
Q. How would you sell a pen?
Ans. 

Highlight the pen's unique features, demonstrate its quality, and show how it meets the customer's needs.

  • Start by highlighting the pen's sleek design and durable construction.

  • Demonstrate the pen's smooth writing experience and long-lasting ink.

  • Show how the pen's ergonomic grip and retractable tip make it convenient for everyday use.

  • Explain how the pen's affordable price point makes it a great value for the custome...

A Key Account Manager was asked
Q. What is the role of a key account manager?
Ans. 

Key account managers are responsible for managing relationships with important clients to ensure their needs are met and to maximize sales opportunities.

  • Develop and maintain strong relationships with key clients

  • Understand the client's business needs and objectives

  • Act as the main point of contact for the client within the company

  • Identify new sales opportunities within the account

  • Collaborate with internal teams to m...

A Key Account Manager was asked
Q. How does Zomato earn money?
Ans. 

Zomato earns money through advertising, subscription fees from restaurants, and commission from food orders.

  • Zomato charges restaurants for advertising on their platform to reach more customers.

  • Restaurants pay subscription fees to be listed on Zomato's platform and access premium features.

  • Zomato takes a commission from food orders placed through their platform.

  • Zomato also offers premium services like Zomato Gold, w...

Eternal Limited Key Account Manager Interview Experiences

35 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jan 2025.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What motivates you to join Zomato?
  • Ans. 

    I am motivated to join Zomato because of its innovative approach to the food industry and its strong reputation for customer satisfaction.

    • Exciting opportunity to work with a leading company in the food industry

    • Passion for food and interest in exploring new culinary experiences

    • Desire to contribute to a company known for its customer-centric approach

    • Opportunity to work in a dynamic and fast-paced environment

    • Alignment wit...

  • Answered by AI
  • Q2. What are the reasons for your transition to a different industry?
  • Ans. 

    Seeking new challenges and opportunities for growth in a different industry.

    • Desire for new challenges and learning experiences

    • Opportunity for personal and professional growth

    • Interest in exploring different industries and markets

  • Answered by AI
Round 2 - Aptitude Test 

What is the average number of orders Zomato receives in a specific city, or how many restaurants are available in that city?

Round 3 - HR 

(2 Questions)

  • Q1. How does Zomato generate revenue?
  • Ans. 

    Zomato generates revenue through various sources including advertising, subscription services, and commission fees.

    • Advertising: Zomato offers advertising space to restaurants and food delivery services on its platform.

    • Subscription services: Zomato Gold is a subscription-based service that offers discounts and deals at partner restaurants.

    • Commission fees: Zomato charges a commission fee to restaurants for orders placed ...

  • Answered by AI
  • Q2. What recent strategy has Zomato introduced in the market?
  • Ans. 

    Zomato has recently introduced the 'Zomato Pro Plus' subscription service in the market.

    • Zomato Pro Plus offers additional benefits such as priority delivery and exclusive discounts.

    • The subscription service aims to enhance customer loyalty and increase revenue for the company.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, thoroughly prepare regarding Zomato, and gain a comprehensive understanding of its revenue model and verticals.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What are your current Key Result Areas (KRAs)?
  • Ans. 

    My current KRAs include managing key accounts, developing relationships, achieving sales targets, and providing excellent customer service.

    • Managing key accounts to ensure customer satisfaction and retention

    • Developing strong relationships with clients to increase business opportunities

    • Achieving sales targets by identifying new business opportunities and upselling products/services

    • Providing excellent customer service by ...

  • Answered by AI
  • Q2. How would you onboard a restaurant that is making good sales orders per month without any marketing onto the Zomato platform?
  • Ans. 

    I would create a tailored marketing plan to showcase the benefits of being on the Zomato platform.

    • Conduct a thorough analysis of the restaurant's current sales and customer base

    • Highlight the potential increase in visibility and reach by being on Zomato

    • Offer a personalized onboarding process to address any concerns or questions the restaurant may have

    • Provide training on how to optimize their Zomato profile and utilize t...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skills are important, while analytical skills are not heavily evaluated.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jun 2025, where I was asked the following questions.

  • Q1. What is zomato
  • Ans. 

    Zomato is a global restaurant aggregator and food delivery service, connecting users with local dining options and reviews.

    • Founded in 2008, Zomato started as a restaurant discovery platform.

    • Offers food delivery services in various cities worldwide, e.g., India, UAE, and the USA.

    • Users can read reviews, view menus, and check restaurant ratings.

    • Zomato also provides a subscription service called Zomato Gold for exclusive d...

  • Answered by AI
  • Q2. What is sales
  • Ans. 

    Sales is the process of exchanging goods or services for money, involving persuasion and relationship-building.

    • Sales involves identifying customer needs and providing solutions.

    • It includes building relationships with clients to foster trust.

    • Sales techniques can vary, such as consultative selling or direct selling.

    • For example, a car salesperson helps customers find the right vehicle based on their preferences.

    • Sales can ...

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
-

I applied via Referral and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. How will you convince a traditional restaurant (old restaurant, that does not believe in going online) to onboard on Zomato?
  • Ans. 

    I would highlight the benefits of online presence, showcase success stories of similar restaurants, and offer a trial period.

    • Explain the potential increase in visibility and customer reach by being listed on Zomato

    • Share success stories of other traditional restaurants that have seen growth after joining Zomato

    • Offer a trial period with no commitment to show the restaurant the potential benefits

    • Provide support and guidan...

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Job Portal and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - Resume Shortlist 

(2 Questions)

  • Q1. Zomato takes 30% commission, competitors take 22% how will you convince the restaurant owner.
  • Ans. 

    I will highlight the value Zomato provides beyond just commission rates.

    • Emphasize the additional services and benefits Zomato offers, such as increased visibility, marketing support, and access to a larger customer base.

    • Provide case studies or testimonials from other restaurants that have seen success with Zomato despite the higher commission rate.

    • Negotiate with the restaurant owner to find a mutually beneficial soluti...

  • Answered by AI
  • Q2. Tell me about yourself

Key Account Manager Interview Questions & Answers

user image definitegoldfinch

posted on 24 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(5 Questions)

  • Q1. Tell me about yourself.
  • Q2. What do you know about the company?
  • Q3. Why do you think you are a fit to this role?
  • Ans. 

    I possess the skills, experience, and passion to excel as a Key Account Manager, driving growth and fostering strong client relationships.

    • Proven track record in managing key accounts, increasing revenue by 30% in my previous role through strategic relationship building.

    • Strong communication skills that enable me to effectively convey value propositions and address client needs, as demonstrated in my last project.

    • Experie...

  • Answered by AI
  • Q4. Sales pitch hypothetical
  • Q5. Swiggy vs Zomato pros & cons
  • Ans. 

    Swiggy and Zomato are popular food delivery platforms in India with their own unique pros and cons.

    • Swiggy has a larger market share and better delivery network.

    • Zomato offers a wider variety of cuisines and restaurants.

    • Swiggy has a user-friendly interface and faster delivery times.

    • Zomato has a loyalty program and more discounts and offers for users.

    • Swiggy has better customer service compared to Zomato.

  • Answered by AI
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in May 2024. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Tell me about yourself
  • Q2. What do you know about Zomato
  • Q3. How does Zomato earn money
  • Ans. 

    Zomato earns money through advertising, subscription fees from restaurants, and commission from food orders.

    • Zomato charges restaurants for advertising on their platform to reach more customers.

    • Restaurants pay subscription fees to be listed on Zomato's platform and access premium features.

    • Zomato takes a commission from food orders placed through their platform.

    • Zomato also offers premium services like Zomato Gold, which ...

  • Answered by AI
  • Q4. What are the different areas of Zomato
  • Ans. 

    Zomato operates in various areas including food delivery, restaurant discovery, table reservations, and online ordering.

    • Food delivery services

    • Restaurant discovery platform

    • Table reservations

    • Online ordering system

  • Answered by AI
  • Q5. What's the role of a key account manager
  • Ans. 

    Key account managers are responsible for managing relationships with important clients to ensure their needs are met and to maximize sales opportunities.

    • Develop and maintain strong relationships with key clients

    • Understand the client's business needs and objectives

    • Act as the main point of contact for the client within the company

    • Identify new sales opportunities within the account

    • Collaborate with internal teams to meet c...

  • Answered by AI
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself
  • Q2. Sell a pen to engineer not used pen since 10 years
  • Ans. 

    Highlight the benefits of using a pen after 10 years and how it can enhance the engineer's work.

    • Emphasize the importance of jotting down ideas and notes for better organization

    • Discuss the convenience of using a pen for quick sketches or diagrams

    • Mention the reliability of a pen compared to digital devices in certain situations

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Worst interview experience, very unprofessional, no update regarding interview.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Oct 2024, where I was asked the following questions.

  • Q1. You have two empty jugs — one that can hold exactly 3 liters of water and another that can hold exactly 4 liters. You also have access to an unlimited supply of water. Your task is to measure exactly 5 lit...
  • Q2. Sell Me This Comb: Imagine you are a salesperson and your challenge is to sell a comb to a bald man. You know he has no hair. How would you convince him to buy the comb? What’s your pitch?
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
No response
Round 1 - One-on-one 

(1 Question)

  • Q1. One on one sales pitch

What people are saying about Eternal Limited

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a data analyst
1w
Zomato's founder is making jet engines now?
Zomato's founder, Deepinder Goyal, is expanding from food to jet engines! His new startup, LAT Aerospace in Bengaluru, is building India-made turbine engines for planes and drones. No decks. No long meetings. Just engineers building, testing, flying. Startups are now building infrastructure, not just apps. Imagine getting an offer from a bold, crazy startup like this, would you leave a safe job? I would!
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Eternal Limited Interview FAQs

How many rounds are there in Eternal Limited Key Account Manager interview?
Eternal Limited interview process usually has 2-3 rounds. The most common rounds in the Eternal Limited interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for Eternal Limited Key Account Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Eternal Limited. The most common topics and skills that interviewers at Eternal Limited expect are Business Development, Client Relationship Management, Negotiation, Revenue Generation and Sales.
What are the top questions asked in Eternal Limited Key Account Manager interview?

Some of the top questions asked at the Eternal Limited Key Account Manager interview -

  1. What do you know about Zomat...read more
  2. You have two empty jugs — one that can hold exactly 3 liters of water and ano...read more
  3. How will you convince a traditional restaurant (old restaurant, that does not b...read more
How long is the Eternal Limited Key Account Manager interview process?

The duration of Eternal Limited Key Account Manager interview process can vary, but typically it takes about less than 2 weeks to complete.

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Overall Interview Experience Rating

3.8/5

based on 42 interview experiences

Difficulty level

Easy 14%
Moderate 73%
Hard 14%

Duration

Less than 2 weeks 77%
2-4 weeks 14%
4-6 weeks 9%
View more
Join Eternal Limited Empowering our customers in discovering new tastes and experiences
Eternal Limited Key Account Manager Salary
based on 1.3k salaries
₹6 L/yr - ₹13 L/yr
At par with the average Key Account Manager Salary in India
View more details

Eternal Limited Key Account Manager Reviews and Ratings

based on 182 reviews

3.6/5

Rating in categories

3.3

Skill development

3.4

Work-life balance

3.6

Salary

3.1

Job security

3.6

Company culture

2.8

Promotions

3.3

Work satisfaction

Explore 182 Reviews and Ratings
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