AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Filter interviews by
Freshworks Product Specialist Interview Questions and Answers
Freshworks Product Specialist Interview Experiences
7 interviews found
Anonymous
I appeared for an interview in Jan 2025.
(1 Question)
- Q1. The HR tells first round is based on communication skill, actual truth is everything is asked in the first round itself, not only communication but technical knowledge too, so should not listen to HR and p...
Interview Preparation Tips
Selected
I applied via LinkedIn and was interviewed in May 2024. There was 1 interview round.
(2 Questions)
- Q1. SAAS based quetions
- Q2. Networking basics and behaviour questions
Interview Preparation Tips
(1 Question)
- Q1. Tell me about yourself.
- Ans.
Experienced product specialist with a background in marketing and sales. Passionate about creating innovative solutions for customers.
Background in marketing and sales
Strong passion for creating innovative solutions
Experienced in product development and management
I applied via LinkedIn and was interviewed in Aug 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Networking concepts , technical knowledge on their products
- Q2. What is hub , switch , router
- Ans.
A hub, switch, and router are networking devices used to connect devices in a network.
A hub is a simple device that connects multiple devices in a network, but it does not manage or control the traffic.
A switch is a more advanced device that connects devices in a network and manages the traffic by directing it to the intended recipient.
A router is a device that connects multiple networks and directs traffic between the...
(1 Question)
- Q1. How do you handle escalting customer
- Ans.
When handling escalating customers, it is important to remain calm, listen actively, empathize, and find a solution.
Stay calm and composed throughout the interaction.
Listen actively to the customer's concerns and frustrations.
Empathize with the customer and acknowledge their feelings.
Take ownership of the issue and assure the customer that you will find a solution.
Offer alternative solutions or escalate the issue to a ...
Interview Preparation Tips
Skills evaluated in this interview
Mamathi Chandrasekar
Selected
I applied via Company Website and was interviewed before Oct 2023. There were 3 interview rounds.
English proficiency test was conducted first
(2 Questions)
- Q1. What is that interests me
- Q2. What are my strengths
- Ans.
My strengths include strong communication skills, attention to detail, and ability to work well in a team.
Strong communication skills - able to effectively convey information to team members and clients
Attention to detail - meticulous in reviewing product specifications and identifying any errors
Ability to work well in a team - collaborate effectively with colleagues to achieve common goals
(1 Question)
- Q1. Simple direct questions
Selected
I applied via Company Website and was interviewed before Apr 2023. There were 2 interview rounds.
(1 Question)
- Q1. Basic Questions
(3 Questions)
- Q1. Past experiences and knowledge check of SaaS and CRM
- Q2. What do you know about Freshworks
- Ans.
Freshworks is a cloud-based software company providing customer engagement solutions for businesses of all sizes.
Founded in 2010, Freshworks offers a suite of products including Freshdesk, Freshservice, and Freshsales.
Freshdesk is a customer support software that helps businesses manage customer inquiries efficiently.
Freshservice is an IT service management tool designed to streamline IT operations and improve service ...
- Q3. Some basic JavaScript Questions
Interview Preparation Tips
Freshworks HR Interview Questions
Selected
I applied via Company Website and was interviewed before Sep 2022. There were 3 interview rounds.
(1 Question)
- Q1. What makes you perfect for this role?
Demo of the product - had to make a end to end demo of the SaaS tool they had.
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
Varun Thopucherla
Interview Questionnaire
10 Questions
- Q1. Tell about yourself?
- Q2. Why Software industry? why not core?
- Ans.
Software industry offers endless opportunities for innovation and growth.
Software industry is constantly evolving and offers opportunities to work on cutting-edge technologies.
It provides a platform to solve complex problems and create innovative solutions.
The demand for software engineers is high and the industry offers competitive salaries.
Core industries may have limited scope for growth and innovation compared to s...
- Q3. Write a program to print the given string in reverse
- Ans.
Program to print a given string in reverse
Create a character array of the given string
Loop through the array from end to start and print each character
- Q4. Some questions about computer networks and Digital electronics
- Q5. What is Mux? what are its real life applications?
- Ans.
Mux is a device that selects one of several input signals and forwards the selected input into a single output line.
Mux stands for Multiplexer.
It is used in digital circuits to select one of several input signals and forward the selected input into a single output line.
It is used in communication systems to combine multiple signals into a single channel for transmission.
It is used in video and audio systems to switch b...
- Q6. What is DeMux? what are its real life applications?
- Ans.
DeMux is short for Demultiplexer. It is a digital circuit that takes one input and directs it to multiple outputs.
DeMux is used in digital communication systems to separate signals that have been combined for transmission.
It is also used in computer memory systems to select a specific memory location.
DeMux is used in video and audio systems to separate different channels of information.
It is used in automation systems ...
- Q7. Difference between decoder and Demux
- Ans.
Decoder converts encoded data into a readable format while Demux separates a single input into multiple outputs.
Decoder is used to decode encoded data such as binary data into a readable format.
Demux is used to separate a single input into multiple outputs based on the control signals.
Decoder is a combinational circuit while Demux is a sequential circuit.
Decoder is used in applications such as remote controls, computer...
- Q8. Why amadeus labs?
- Ans.
Amadeus Labs is a leading technology company in the travel industry.
Amadeus Labs provides opportunities to work on cutting-edge technologies.
The company has a strong focus on innovation and research.
Amadeus Labs has a global presence and offers a diverse and inclusive work environment.
Working at Amadeus Labs provides the opportunity to make a real impact on the travel industry.
The company values work-life balance and o...
- Q9. Are you comfortable in working for Testing?
- Ans.
Yes, I am comfortable working for Testing.
I have experience in testing and understand its importance in software development.
I am willing to learn new testing techniques and tools.
I am comfortable working with testing teams and collaborating with them to ensure quality software.
I understand the importance of testing in ensuring customer satisfaction and reducing costs.
Examples: I have experience in manual and automated...
- Q10. Why do you consider yourself suitable for developer role?
- Ans.
I have the necessary skills and experience to excel in the developer role.
I have a degree in computer science and have completed multiple coding projects.
I am proficient in programming languages such as Java, Python, and C++.
I have experience working with databases and web development frameworks.
I am a quick learner and enjoy solving complex problems.
I am a team player and have collaborated with other developers on var...
Interview Preparation Tips
Experience: The test was conducted online. All the questions were of medium standard and easy to crack if we have patience for thinking.
English comprehension level is slightly below the standard of CAT. Those who have the habit of reading English news paper can easily crack the test.
Data analysis questions were also of medium standard. Those who have knowledge about graphs, bar & pie charts can easily crack the exam.
Tips: Practice Aptitude questions from R S Agarwaal book and CAT material.
Round: Technical Interview
Experience: Over all interview experience is cool. Interviewers never grilled on anything. In many cases they have helped me to arrive at answers.
Tips: Read C++ and Oops concepts from E Balaguruswamy text book.
For Data structures and algorithms read 'Data structures' by Yeshwant kanethkar.
Minimum knowledge about all the courses of your department will be an added advantage. This will help you to depict you are sincere in your studies and don't have any personal constraints in learning a new thing.
General Tips: Just be confident and believe in yourself. You will get through.
Skills: Programming skill in C++
College Name: NIT Warangal
Motivation: No special motivation. It is a rapidly growing company offering good package.
Skills evaluated in this interview
Interview Questionnaire
21 Questions
- Q1. AVL tree balance checking
- Ans.
AVL tree balance checking ensures that the tree maintains its height-balanced property after insertions and deletions.
An AVL tree is a self-balancing binary search tree.
The balance factor (BF) of a node is defined as the height of the left subtree minus the height of the right subtree.
A node is considered balanced if its BF is -1, 0, or +1.
To check balance, recursively calculate the height of left and right subtrees fo...
- Q2. Median of 2 sorted arrays in O(log N) time complexity and O(1) space complexity
- Q3. Strings Anagram in O(1) space complexity
- Q4. Level order traversal of a tree using Queue
- Ans.
Level order traversal of a tree using Queue
Create a queue and add the root node to it
While the queue is not empty, remove the front node and print its value
Add the left and right child nodes of the removed node to the queue
Repeat until the queue is empty
- Q5. Reverse level order traversal of a tree using Queue
- Q6. BFS and DFS Difference
- Q7. OS Concepts – Starvation, Demand Paging, Virtual Memory, Deadlocks
- Q8. Parenthesis Balance Checking
- Ans.
Check if parentheses in a string are balanced using a stack-based approach.
Use a stack to track opening parentheses: '(', '{', '['.
For each closing parenthesis: check if it matches the top of the stack.
If the stack is empty at the end, parentheses are balanced.
Example: '((){})' is balanced, but '((())' is not.
- Q9. Three Jars - 1 with apples, 1 with oranges, 1 with apples and oranges. All of them wrongly labelled. Find min no of attempts to find the correct nature of boxes
- Q10. Find product of each element of an array except that element in O(N) time complexity without using / operation
- Ans.
Find product of each element of an array except that element in O(N) time complexity without using / operation
Use prefix and suffix products
Multiply prefix and suffix products for each element to get the final product
Handle edge cases where array has 0 or 1 element separately
- Q11. Recursively deleting linked list
- Ans.
Recursively delete a linked list
Create a recursive function that takes the head of the linked list as input
Base case: if the head is null, return
Recursively call the function with the next node as input
Delete the current node
- Q12. Recursively deleting linked list from end
- Q13. Recursively deleting tree
- Ans.
Recursively delete a tree by deleting all its child nodes and then the parent node.
Start from the leaf nodes and delete them first.
Then move up to the parent nodes and delete them.
Repeat until the root node is deleted.
Use post-order traversal to ensure child nodes are deleted before parent nodes.
- Q14. Recursively deleting from end
- Ans.
Recursively delete elements from the end of an array.
Create a recursive function that removes the last element of the array.
Call the function recursively until the desired number of elements are removed.
Handle edge cases such as empty arrays and removing more elements than the array contains.
- Q15. Difference between Floyd Warshall and Djikstra
- Q16. Shortest path between 2 points in 2-D space in O(log N) time
- Ans.
There is no known algorithm to find shortest path in 2-D space in O(log N) time.
The best known algorithm for finding shortest path in 2-D space is Dijkstra's algorithm which has a time complexity of O(N^2).
Other algorithms like A* and Bellman-Ford have better time complexity but still not O(log N).
If the points are on a grid, Lee algorithm can be used which has a time complexity of O(N).
- Q17. Design a system for putting newspapers using classes and functions taking different aspects into account
- Q18. SQL commands
- Q19. Career Prospects - Long Term Plans
- Q20. Why not higher studies?
- Q21. Machine Learning Concepts - Based on my projects
Interview Preparation Tips
Experience: All Computer Science Topics Covered: Data Structures, Algorithms, Object Oriented Systems, C, C++, Operating Systems, Computer Architectures, Databases, SQL, Basic Quantitative Aptitude
Tips: Solve all of them. Cut off's generally go high.
Duration: 30 minutes
Total Questions: 30
Round: Interview
Experience: Nice Experience. Interviewer was friendly. He wanted exact solutions.
Tips: Be thorough with everything and your projects.
Round: Interview
Experience: Nice Experience. Interviewer was friendly. He wanted exact solutions.
Tips: Be thorough with everything and your projects.
Round: Interview
Experience: Nice Experience. Interviewer was friendly.
Tips: Do not fake yourself.
General Tips: Be thorough with all CS related concepts and projects.
Skill Tips: ""Be thorough.""
Skills: Algorithms, Data Structures, Operating Systems, Machine Learning, SQL, Operating Systems, Computer Architecture, Data Analytics
College Name: IIT Kharagpur
Motivation: Kind of application oriented work and the rising nature of the company. Obviously money also.
Funny Moments: Many funny questions and answers like did you have lunch, when did you last eat, etc
Skills evaluated in this interview
I applied via Naukri.com and was interviewed before Jul 2020. There were 4 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Questions on java8
- Q2. Questions on multithreading
- Q3. Questions on exception handling
Interview Preparation Tips
Freshworks Interview FAQs
Tell us how to improve this page.
Freshworks Interviews By Designations
- Freshworks Senior Software Engineer Interview Questions
- Freshworks Lead Software Engineer Interview Questions
- Freshworks Software Engineer Interview Questions
- Freshworks Product Specialist Interview Questions
- Freshworks Graduate Trainee Interview Questions
- Freshworks Onboarding Specialist Interview Questions
- Freshworks fresher Interview Questions
- Freshworks Business Analyst Interview Questions
- Show more
Interview Questions for Popular Designations
Overall Interview Experience Rating
based on 8 interview experiences
Difficulty level
Duration
Interview Questions from Similar Companies
Freshworks Product Specialist Reviews and Ratings
based on 19 reviews
Rating in categories
|
Senior Software Engineer
382
salaries
|  ₹20 L/yr - ₹32.4 L/yr |
|
fresher
248
salaries
| ₹1.8 L/yr - ₹5.1 L/yr |
|
Software Engineer
241
salaries
| ₹10 L/yr - ₹17 L/yr |
|
Lead Software Engineer
220
salaries
| ₹30.8 L/yr - ₹55 L/yr |
|
Product Specialist
156
salaries
| ₹5.3 L/yr - ₹12 L/yr |
Zoho
Salesforce
Thomson Reuters
Oracle Cerner
- Home >
- Interviews >
- Freshworks Interview Questions
