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Frontizo Business Services Customer Service Associate Interview Questions and Answers

Updated 7 Nov 2024

Frontizo Business Services Customer Service Associate Interview Experiences

5 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Monster and was interviewed in May 2024. There were 3 interview rounds.

Round 1 - Assignment 

Questions about tge job role

Round 2 - One-on-one 

(1 Question)

  • Q1. Situations related to the job role
Round 3 - Technical 

(1 Question)

  • Q1. Situatiion related to the job role
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Nov 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Baisc intoducation and about exprince
  • Q2. Normal testing about you knowladge and paitent ..
  • Ans. 

    I possess strong knowledge in customer service and patience, ensuring effective communication and problem-solving for customer satisfaction.

    • Active Listening: I always listen carefully to customers' concerns before responding, ensuring they feel heard.

    • Empathy: I understand customers' frustrations and respond with compassion, like when a customer was upset about a delayed order.

    • Problem-Solving: I approach issues with a s...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - be confidant due interview be honest

Customer Service Associate Interview Questions Asked at Other Companies

Q1. A customer received a damaged product and wants to return it. How ... read more
asked in Amazon
Q2. What is the difference between good customer service and bad cust ... read more
Q3. If a customer is not satisfied with your answer, what will you do ... read more
Q4. What do you understand by customer care service?
Q5. Why is customer care service important for a company?

I applied via Walk-in and was interviewed in Mar 2022. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. They will check your communication skill only,they will give you a topic you have to speak out over that topic
  • Q2. Normal question they will ask

Interview Preparation Tips

Interview preparation tips for other job seekers - They will assist you friendly ,
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Interview for communication skill body language etc

Round 3 - HR 

(1 Question)

  • Q1. Why you are doing this job
  • Ans. I replied that I want to take th
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - You can trust on the organisation.

I applied via Referral and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What are your weakness and strength?
  • Q2. Where do you see yourself in 5 years?

Interview Preparation Tips

Interview preparation tips for other job seekers - Communicate well and you are good to go.

Top trending discussions

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I applied via Referral and was interviewed in Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. What is u r name?
  • Q2. Where r u from?
  • Q3. About ur studies?
  • Q4. About your past experience?
  • Q5. And speacial one which is naot common to all random question? I have been asked about my college days

Interview Preparation Tips

Interview preparation tips for other job seekers - First we have to be neat and clean . We have to wish the interviewers . Every answer should be in polit and end with a smile? We you don't know the answer say sorry . Last but not least always be peace ✌️

Frontizo Business Services HR Interview Questions

4 questions and answers

Q. What are your expectations of the company?
Q. Tell me about your previous job experience and responsibilities.
Q. Tell me about yourself.

Interview Questionnaire 

2 Questions

  • Q1. Any questions to check your communication will be thrown at you
  • Q2. Be confident while answering
Are these interview questions helpful?
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

They will give a paragraph we need to type within 120sec of time and we need understand the para and we should describe in our own words and finally there are some 10-15 fill the blanks which are difficult to answer them

Round 3 - HR 

(4 Questions)

  • Q1. Tell me about your self
  • Ans. Myself xyz and I'm persuing....... I have done my schooling in ....... school with... GPA and I completed my intermediate from ....... college with....%. I have .... members in my family. My strengths are...my weakness is .... Thank you.
  • Answered Anonymously
  • Q2. Why should we hire you
  • Ans. As a fresher, if I got selected I can built my career by joining in this reowned company and I give my best in work.
  • Answered Anonymously
  • Q3. If we hire your friend instead of you then how do you feel?
  • Ans. 

    I would feel disappointed but I would understand that the decision was based on the qualifications and fit for the role.

    • I would feel disappointed but I would not let it affect my professionalism or commitment to the job.

    • I would focus on my own skills and strengths and continue to strive for excellence in my work.

    • I would be supportive of my friend and congratulate them on their success.

    • I would use the opportunity to lea...

  • Answered by AI
  • Q4. Any questions from your end.
  • Ans. Sir/ mam what qualities you prefer most while hiring??
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - *Maintain discipline
*Behaviour
*Language you spoke
*Be strong and loyal to the work
*Confidence should look in your face before the answering the panel questions
*Maintain Body posture
*Keep Smiling where it needs.

Interview Questionnaire 

1 Question

  • Q1. Assessments will be based on communication testing

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak clear and calm.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Self introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice

Frontizo Business Services Interview FAQs

How many rounds are there in Frontizo Business Services Customer Service Associate interview?
Frontizo Business Services interview process usually has 2 rounds. The most common rounds in the Frontizo Business Services interview process are One-on-one Round, Resume Shortlist and Aptitude Test.
How to prepare for Frontizo Business Services Customer Service Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Frontizo Business Services. The most common topics and skills that interviewers at Frontizo Business Services expect are International Voice Process, Customer Support, Voice Process, Customer Service and CSS.
What are the top questions asked in Frontizo Business Services Customer Service Associate interview?

Some of the top questions asked at the Frontizo Business Services Customer Service Associate interview -

  1. normal testing about you knowladge and paitent...read more
  2. baisc intoducation and about expri...read more
  3. They will check your communication skill only,they will give you a topic you ha...read more

Tell us how to improve this page.

Overall Interview Experience Rating

4/5

based on 3 interview experiences

Difficulty level

Easy 33%
Moderate 67%

Duration

Less than 2 weeks 100%
View more

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Frontizo Business Services Customer Service Associate Salary
based on 64 salaries
₹1.7 L/yr - ₹5 L/yr
5% more than the average Customer Service Associate Salary in India
View more details

Frontizo Business Services Customer Service Associate Reviews and Ratings

based on 35 reviews

3.5/5

Rating in categories

3.0

Skill development

3.3

Work-life balance

3.1

Salary

3.3

Job security

3.1

Company culture

2.4

Promotions

3.3

Work satisfaction

Explore 35 Reviews and Ratings
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