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Frontizo Business Services Customer Service Executive Interview Questions and Answers

Updated 20 May 2025

Frontizo Business Services Customer Service Executive Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Intro, Tell about yourself Your education,Your experiences.
  • Q2. Your hobbies and your goals.
  • Q3. Before you joining you have to search for that company and check reviews of pervious or present agents.

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep your resume up to date and answer all the question calmly which asked from HR or other company seniors.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I appeared for an interview before May 2024, where I was asked the following questions.

  • Q1. About your self
  • Ans. 

    I am a dedicated customer service professional with a passion for helping others and a strong background in problem-solving.

    • Experience: Over 3 years in customer service roles, handling inquiries and resolving issues efficiently.

    • Skills: Excellent communication skills, both verbal and written, which help in understanding customer needs.

    • Problem-Solving: Successfully resolved a high volume of customer complaints, improving...

  • Answered by AI
  • Q2. Yesterday experience
  • Q3. Salary discuss
  • Q4. Studies information
  • Q5. Some good experience

Interview Preparation Tips

Interview preparation tips for other job seekers - No question

Customer Service Executive Interview Questions Asked at Other Companies

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Q3. 3. What do you mean by Customer service? What is BPO?
Q4. What do you know about gold loans and How will you identify wheth ... read more
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Q5. If you receive a call from a very frustrated customer, how will y ... read more

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Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Apna Jobs and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Introduction about urself Ur current ctc
  • Ans. 

    I am a dedicated and experienced customer service executive with a passion for helping customers and resolving issues efficiently.

    • I have over 5 years of experience in customer service roles

    • I am skilled in handling customer inquiries, resolving complaints, and providing product information

    • I have a proven track record of meeting and exceeding customer satisfaction goals

    • I am proficient in using CRM systems and other custo...

  • Answered by AI
  • Q2. Second round was on call with client asking about ur introduction ur prevoius work details why u leave prevoius company ur family background in english and hindi language After that explaining work profi...
  • Q3. No holiday for 3 month on time u have to come and half an hour it can be late...for leaving
Round 1 - HR 

(3 Questions)

  • Q1. Describe yourself introduction
  • Ans. 

    I am a dedicated and empathetic customer service executive with excellent communication skills.

    • Strong problem-solving skills

    • Ability to handle difficult customers

    • Experience in resolving customer complaints

    • Proficient in using customer service software

    • Good knowledge of product/service offerings

    • Effective listening and communication skills

  • Answered by AI
  • Q2. Discribe your last vacation
  • Ans. 

    I spent my last vacation exploring the beautiful beaches of Bali.

    • Visited popular tourist spots like Kuta Beach and Tanah Lot Temple

    • Enjoyed water activities like snorkeling and surfing

    • Indulged in delicious local cuisine like Nasi Goreng and Babi Guling

    • Relaxed and rejuvenated with traditional Balinese spa treatments

    • Witnessed stunning sunsets and breathtaking landscapes

  • Answered by AI
  • Q3. Discribe your hobby and why u you like your hobby
Round 2 - One-on-one 

(2 Questions)

  • Q1. Discribe your last visit
  • Ans. 

    My last visit was to a local amusement park.

    • Visited a local amusement park

    • Enjoyed various rides and attractions

    • Had a delicious meal at one of the park's restaurants

    • Spent quality time with friends and family

    • Overall, had a fun and memorable experience

  • Answered by AI
  • Q2. Again took introduction
Round 3 - One-on-one 

(1 Question)

  • Q1. Introduction on was there wants to know speaking lebel
Round 4 - One-on-one 

(1 Question)

  • Q1. Introduction was there

Interview Preparation Tips

Interview preparation tips for other job seekers - I wish I work there continue but company got San sat

Interview Questionnaire 

4 Questions

  • Q1. Describe a place you like in Hyderabad?
  • Q2. Tell me about yourself?
  • Q3. Always remember while your answering you should be confident and speak out loud ,what ever to speak you need to be confident and always remember to describe about place, mention where it is located why you...
  • Q4. Start with your name ,as myself or i am. describe what you are going in present situation in life like are you pursing any degree ,say it out loud .if you are fresher say it .tell you experience in your li...

I applied via Walk-in and was interviewed in Jul 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Introduce your self in Hindi
  • Q2. Tell us about air pollution
  • Ans. 

    Air pollution is the presence of harmful substances in the air that we breathe.

    • Air pollution can be caused by natural sources such as wildfires and volcanic eruptions, as well as human activities like transportation and industrial processes.

    • Common air pollutants include carbon monoxide, sulfur dioxide, nitrogen oxides, and particulate matter.

    • Exposure to air pollution can lead to respiratory and cardiovascular problems,...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Cool going interview. But the waiting period is too long

Frontizo Business Services HR Interview Questions

4 questions and answers

Q. What are your expectations of the company?
Q. Tell me about your previous job experience and responsibilities.
Q. Tell me about yourself.
Round 1 - One-on-one 

(1 Question)

  • Q1. Everyone can crack this interview
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself
Round 3 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself that's it 🤣

Interview Preparation Tips

Interview preparation tips for other job seekers - I would suggest try other company then this, HRH is just waste of time you will loose flexibility here and I'm sure you will quit in few months so better go for good company than this
Are these interview questions helpful?

I applied via Referral and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About my college days

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

I applied via Referral and was interviewed in Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. What is u r name?
  • Q2. Where r u from?
  • Q3. About ur studies?
  • Q4. About your past experience?
  • Q5. And speacial one which is naot common to all random question? I have been asked about my college days

Interview Preparation Tips

Interview preparation tips for other job seekers - First we have to be neat and clean . We have to wish the interviewers . Every answer should be in polit and end with a smile? We you don't know the answer say sorry . Last but not least always be peace ✌️
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(5 Questions)

  • Q1. ABOUT YOUR SELF
  • Q2. What is your name
  • Q3. Where are you from
  • Q4. Your last company
  • Q5. What is Your hobbies

Frontizo Business Services Interview FAQs

How many rounds are there in Frontizo Business Services Customer Service Executive interview?
Frontizo Business Services interview process usually has 2 rounds. The most common rounds in the Frontizo Business Services interview process are Resume Shortlist and HR.
How to prepare for Frontizo Business Services Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Frontizo Business Services. The most common topics and skills that interviewers at Frontizo Business Services expect are Customer Handling, BPO, Customer Service, Customer Relationship and CSA.
What are the top questions asked in Frontizo Business Services Customer Service Executive interview?

Some of the top questions asked at the Frontizo Business Services Customer Service Executive interview -

  1. About your s...read more
  2. Salary disc...read more
  3. Some good experie...read more

Tell us how to improve this page.

Overall Interview Experience Rating

4.5/5

based on 2 interview experiences

Difficulty level

Easy 50%
Moderate 50%

Duration

Less than 2 weeks 100%
View more
Frontizo Business Services Customer Service Executive Salary
based on 32 salaries
₹1.5 L/yr - ₹4.5 L/yr
16% less than the average Customer Service Executive Salary in India
View more details

Frontizo Business Services Customer Service Executive Reviews and Ratings

based on 19 reviews

4.0/5

Rating in categories

4.3

Skill development

3.6

Work-life balance

4.4

Salary

3.9

Job security

4.2

Company culture

3.4

Promotions

4.0

Work satisfaction

Explore 19 Reviews and Ratings
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C.S.A
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₹1.5 L/yr - ₹3.6 L/yr

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