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based on 188 Reviews

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Frontizo Business Services Customer Support Associate Interview Questions and Answers

Updated 27 Mar 2025

Frontizo Business Services Customer Support Associate Interview Experiences

2 interviews found

Customer Support Associate Interview Questions & Answers

user image Anonymous

posted on 13 Jun 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Introduce yourself
    • Add your answer
  • Q2. Salary discussion
    • Add your answer
Round 2 - Operation 1 

(3 Questions)

  • Q1. Introduce yourself
    • Add your answer
  • Q2. Past experience
    • Add your answer
  • Q3. Why leave the organisation
    • Add your answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. Introduce yourself
    • Add your answer
  • Q2. What u do in last company
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare introduce yourself and experience only

Customer Support Associate Interview Questions & Answers

user image sarita verma

posted on 27 Mar 2025

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I appeared for an interview before Mar 2024, where I was asked the following questions.

  • Q1. Short term and long term goals
    • Add your answer
  • Q2. Experience and knowledge
    • Add your answer
  • Q3. What's your expectations with the company
  • Ans. 

    I expect to grow professionally while contributing to a positive customer experience and team success.

    • Opportunities for professional development, such as training programs or workshops.

    • A collaborative work environment where team members support each other.

    • Clear communication from management regarding company goals and expectations.

    • Recognition for hard work and contributions to the team.

    • A focus on customer satisfaction,...

    • Answered by AI
    Add your answer
  • Q4. Sellary expections
  • Ans. 

    I expect a competitive salary that reflects my skills and experience in customer support.

    • Research industry standards for customer support roles to set realistic expectations.

    • Consider my experience level; for example, I have 3 years in customer service, which typically commands a higher salary.

    • Factor in the company's location; salaries may vary based on cost of living.

    • Be open to discussing benefits and bonuses, as they ...

    • Answered by AI
    Add your answer
  • Q5. Comfortable with rotational shift and week offs
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Company and work life is good but some seniors and manager are so rude

Customer Support Associate Interview Questions Asked at Other Companies

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Customer Support Associate Interview Questions & Answers

HRH Next Services user image Anonymous

posted on 17 Apr 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Apr 2024, where I was asked the following questions.

  • Q1. About ur self
    • Add your answer
  • Q2. Educational and experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Get relaxed and go u will get a job

Customer Support Associate Interview Questions & Answers

HRH Next Services user image Anonymous

posted on 18 Apr 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about your profile
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just need to have good communication skills but the pay is low

Customer Support Associate Interview Questions & Answers

HRH Next Services user image Anonymous

posted on 9 Aug 2023

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Aug 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Why do you want this job?
    • Add your answer
  • Q3. What are your likes and dislikes?
    • Add your answer
Round 3 - Interview on call 

(1 Question)

  • Q1. What are your short term goals and long term goals?
    • Add your answer
Round 4 - Versant 

(2 Questions)

  • Q1. Listening and speaking test
    • Add your answer
  • Q2. This was a computerized test
    • Add your answer
Round 5 - HR 

(2 Questions)

  • Q1. Why should we hire you?
    • Add your answer
  • Q2. Are you ok with rotational shifts?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Be honest
Show your motivation and interest.

Customer Support Associate Interview Questions & Answers

HRH Next Services user image Anonymous

posted on 20 Feb 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Discussed about Current affairs?

Round 2 - HR 

(1 Question)

  • Q1. What was your hobbies? How you describe your travel experience?like that.
    • Add your answer

Frontizo Business Services HR Interview Questions

4 questions and answers

Q. What are your expectations of the company?
Q. Tell me about your previous job experience and responsibilities.
Q. Tell me about yourself.
View all HR interview questions

Customer Care Executive Interview Questions & Answers

Magus Customer Dialog user image Anonymous

posted on 17 May 2021

I applied via Referral and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About my college days
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good
Are these interview questions helpful?

Customer Service Associate Interview Questions & Answers

HRH Next Services user image Anonymous

posted on 9 Oct 2020

I applied via Referral and was interviewed in Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. What is u r name?
    • View 2 more answers
  • Q2. Where r u from?
    • Add your answer
  • Q3. About ur studies?
    • Add your answer
  • Q4. About your past experience?
    • Add your answer
  • Q5. And speacial one which is naot common to all random question? I have been asked about my college days
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - First we have to be neat and clean . We have to wish the interviewers . Every answer should be in polit and end with a smile? We you don't know the answer say sorry . Last but not least always be peace ✌️

Customer Care Executive Interview Questions & Answers

Magus Customer Dialog user image Anonymous

posted on 28 Apr 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Mar 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Ne confident and good communication skills
    • Add your answer
  • Q2. Tell about the previous company
    • Add your answer

Customer Care Executive Interview Questions & Answers

Mas Callnet user image Anonymous

posted on 25 Oct 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(5 Questions)

  • Q1. ABOUT YOUR SELF
    • Add your answer
  • Q2. What is your name
    • Add your answer
  • Q3. Where are you from
    • Add your answer
  • Q4. Your last company
    • Add your answer
  • Q5. What is Your hobbies
    • Add your answer
More about working at Frontizo Business Services

Frontizo Business Services Interview FAQs

How many rounds are there in Frontizo Business Services Customer Support Associate interview?
Frontizo Business Services interview process usually has 3 rounds. The most common rounds in the Frontizo Business Services interview process are HR and One-on-one Round.
How to prepare for Frontizo Business Services Customer Support Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Frontizo Business Services. The most common topics and skills that interviewers at Frontizo Business Services expect are Bpo Voice, Call Center Operations, Customer Service, Domestic BPO and English.

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Frontizo Business Services Interviews By Designations

Interview Questions for Popular Designations

Overall Interview Experience Rating

3.5/5

based on 2 interview experiences

Difficulty level

Moderate 100%

Duration

Less than 2 weeks 100%
View more

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Frontizo Business Services Customer Support Associate Reviews and Ratings

based on 7 reviews

3.3/5

Rating in categories

2.7

Skill development

2.8

Work-life balance

2.5

Salary

3.5

Job security

3.5

Company culture

2.2

Promotions

2.8

Work satisfaction

Explore 7 Reviews and Ratings
Frontizo Business Services Salaries in India
Customer Service Associate
64 salaries
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₹1.6 L/yr - ₹5 L/yr

Customer Care Executive
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₹1.7 L/yr - ₹3.8 L/yr

Team Manager
36 salaries
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₹7.3 L/yr - ₹11.6 L/yr

Customer Service Executive
32 salaries
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₹1.5 L/yr - ₹4.5 L/yr

C.S.A
20 salaries
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₹1.5 L/yr - ₹3.6 L/yr

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