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Godrej Properties Customer Service Executive Interview Questions and Answers

Updated 30 Jun 2021

Godrej Properties Customer Service Executive Interview Experiences

1 interview found

Interview Questionnaire 

1 Question

  • Q1. What is CSE
  • Ans. 

    CSE stands for Customer Service Executive, who is responsible for providing assistance and support to customers.

    • CSEs are the first point of contact for customers who have queries or complaints.

    • They are responsible for resolving customer issues and ensuring customer satisfaction.

    • CSEs must have excellent communication and problem-solving skills.

    • They may work in various industries such as retail, hospitality, and healthca...

  • Answered by AI

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1w (edited)
anshitanegi
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Planet Spark
When HR’s Chinese English made me drop the interview!
So, I talked to the HR yesterday about the interview. I asked Please send me the location But their English… bro I was shocked! It was like talking to someone jisne english nahi kuch ar hi seekh liya ho, if the HR’s English is this I can only imagine the rest of the company I decided to drop the interview with this chinese english😶‍🌫️
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Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Feb 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Checking of deap technical knowledge of each and every activity, with sequence of work.
Round 3 - HR 

(1 Question)

  • Q1. Salary negotiation
  • Ans. 

    I approach salary negotiation with thorough research, clear communication, and a focus on mutual benefit.

    • Research industry standards: I analyze salary benchmarks for similar roles in my field to set realistic expectations.

    • Know your worth: I assess my skills, experience, and contributions to the organization to justify my salary request.

    • Practice negotiation: I rehearse my pitch to articulate my value confidently and han...

  • Answered by AI

Customer Service Executive Interview Questions Asked at Other Companies

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Q5. If you receive a call from a very frustrated customer, how will y ... read more
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Work responsibility
  • Q2. Up date.Daily basis material inward & material issue in system .
  • Ans. 

    Updating material inward and issue in system on a daily basis is crucial for inventory management and tracking.

    • Ensure all material received is accurately recorded in the system

    • Track material issued to different departments or projects

    • Maintain accurate inventory levels to avoid stockouts or overstocking

    • Regularly reconcile physical inventory with system records

    • Use barcode scanning or RFID technology for efficient trackin...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I try my best to work with our organisation.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Dec 2023. There were 4 interview rounds.

Round 1 - Debate 

(2 Questions)

  • Q1. Talk about the company
  • Ans. 

    Our company is a leading provider of innovative solutions in the tech industry.

    • Founded in 2005 by a group of tech enthusiasts

    • Specializes in developing cutting-edge software and hardware products

    • Has a strong focus on research and development

    • Known for its commitment to customer satisfaction and quality

  • Answered by AI
  • Q2. How did Liberalization, Globalization and Privatisation revolutionize real estate sector in India
  • Ans. 

    Liberalization, Globalization, and Privatization transformed the real estate sector in India by attracting foreign investments, increasing competition, and improving infrastructure.

    • Foreign investments poured into the real estate sector, leading to the development of modern infrastructure and amenities.

    • Increased competition among developers resulted in better quality construction and innovative designs.

    • Privatization of ...

  • Answered by AI
Round 2 - One-on-one 

(3 Questions)

  • Q1. Job Description
  • Q2. Will you be available to work on all days?
  • Ans. 

    Yes, I am available to work on all days including weekends and holidays.

    • I am committed to the role and understand the importance of being available at all times.

    • I am willing to adjust my schedule as needed to meet the demands of the job.

    • I have previous experience working on weekends and holidays in my current role.

    • I understand that senior executive positions often require flexibility in working hours.

  • Answered by AI
  • Q3. Likes and Dislikes
Round 3 - One-on-one 

(3 Questions)

  • Q1. Why do you want to enter into Real Estate?
  • Ans. 

    I am passionate about helping people find their dream homes and enjoy the process of buying and selling properties.

    • Passion for helping people find their dream homes

    • Enjoy the process of buying and selling properties

    • Excitement about the dynamic nature of the real estate market

  • Answered by AI
  • Q2. Explain me about your interests and what are you passionate about?
  • Ans. 

    I am passionate about technology, innovation, and continuous learning.

    • I have a keen interest in exploring new technologies and how they can be applied in different industries.

    • I enjoy staying updated on the latest trends in the tech world through reading articles and attending conferences.

    • I am passionate about continuous learning and always seek opportunities to enhance my skills and knowledge.

    • For example, I recently co...

  • Answered by AI
  • Q3. Why don't you wish to join the industry in which your parents are into?
  • Ans. 

    I believe in pursuing my own passions and interests rather than following in my parents' footsteps.

    • I have different career goals and aspirations that align better with a different industry

    • I want to carve out my own path and make my own mark in a different field

    • I believe in exploring new opportunities and challenging myself outside of my family's industry

  • Answered by AI
Round 4 - Interview with HOD 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced Senior Executive with a proven track record in leading teams and driving business growth.

    • Over 10 years of experience in senior leadership roles

    • Successfully implemented strategic initiatives to increase revenue by 30%

    • Strong communication and negotiation skills

    • Led cross-functional teams to achieve company goals

  • Answered by AI
  • Q2. How do you feel motivated to handle things in this profile
  • Ans. 

    I feel motivated to handle things in this profile by setting clear goals, seeking challenges, and celebrating achievements.

    • Setting clear goals helps me stay focused and motivated

    • Seeking challenges keeps me engaged and interested in my work

    • Celebrating achievements boosts my morale and encourages me to continue performing well

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - As a fresher, try to be yourself. Do not blabber anything. Be logical and confident. Do not stress-up immediately. Take your time to answer questions.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me something about yourself and other questions
Round 2 - Technical 

(1 Question)

  • Q1. What are your technical skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepare according to your resume
Answer only to the point
Don't give unnecessary answer which are irrelevant

I applied via Newspaper Ad and was interviewed in Jul 2022. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Regarding personal details, experience
Round 2 - Technical 

(1 Question)

  • Q1. Work experience, regarding works related questions
Round 3 - Salary 

(1 Question)

  • Q1. Salary related, pervious company salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep all documents perfect, be cool, share the previous company work experience, salary and work experience

Godrej Properties HR Interview Questions

48 questions and answers

Q. Where do you want to improve?
Q. How do you act in critical situations?
Q. What is your Strength?

I applied via Walk-in and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What the sampling frequency for private density test in per square meter?
  • Ans. 

    The sampling frequency for private density test per square meter depends on the type of test being conducted.

    • The sampling frequency for a private density test per square meter varies depending on the type of test being conducted.

    • For example, a soil density test may require a sampling frequency of one sample per 100 square meters, while a concrete density test may require a sampling frequency of one sample per 10 square...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Alu-from
Are these interview questions helpful?

Interview Questionnaire 

1 Question

  • Q1. LOGICAL THINKING AND IFRS AND FUNDAMENTALS OF ACCOUNTING
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Jan 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self.
  • Q2. Why real estate.
Round 2 - One-on-one 

(2 Questions)

  • Q1. Where do you reside?
  • Q2. When can you join?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Structure related questions, Finishing work, Basic knowledge of Fire and Plumbing work, Quality codes, Glazing work, ETC..
Round 3 - HR 

(1 Question)

  • Q1. Pay rolls and offer letter

Interview Preparation Tips

Interview preparation tips for other job seekers - Need to be confidence with your answer and have Site work knowledge.

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Godrej Properties Customer Service Executive Salary
based on 11 salaries
₹3.3 L/yr - ₹8 L/yr
73% more than the average Customer Service Executive Salary in India
View more details

Godrej Properties Customer Service Executive Reviews and Ratings

based on 2 reviews

4.0/5

Rating in categories

3.8

Skill development

3.2

Work-life balance

4.6

Salary

5.0

Job security

2.4

Company culture

3.4

Promotions

2.7

Work satisfaction

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