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Growthskale Customer Support Manager Interview Questions and Answers

Updated 22 Apr 2025

Growthskale Customer Support Manager Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Apr 2024, where I was asked the following questions.

  • Q1. How to handle an irated client
  • Ans. 

    Addressing an irate client requires empathy, active listening, and effective problem-solving to restore their trust and satisfaction.

    • Stay calm and composed; your demeanor can influence the client's emotions. For example, take a deep breath before responding.

    • Listen actively to the client's concerns without interrupting. For instance, nod and use phrases like 'I understand' to show engagement.

    • Empathize with their feeling...

  • Answered by AI
  • Q2. How would you assist a technical error , tell it in brief
  • Ans. 

    I would identify, troubleshoot, and resolve technical errors while ensuring clear communication with the customer throughout the process.

    • Identify the issue: Gather detailed information from the customer about the error they are experiencing.

    • Replicate the error: Attempt to reproduce the issue on my end to understand its nature and scope.

    • Troubleshoot: Use diagnostic tools and resources to pinpoint the cause of the error,...

  • Answered by AI

Top trending discussions

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Interview Tips & Stories
1w
toobluntforu
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works at
Cvent
Can speak English, can’t deliver in interviews
I feel like I can't speak fluently during interviews. I do know english well and use it daily to communicate, but the moment I'm in an interview, I just get stuck. since it's not my first language, I struggle to express what I actually feel. I know the answer in my head, but I just can’t deliver it properly at that moment. Please guide me
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Interview questions from similar companies

Interview Questionnaire 

2 Questions

  • Q1. Accounting question asked
  • Q2. Answer has been given accordingly

Interview Preparation Tips

Interview preparation tips for other job seekers - It was an average interview. If you have good experience of MNC culture and you have short notice period of your existing company then they can hire you.

Customer Support Manager Interview Questions Asked at Other Companies

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Q1. How would you approach resolving an issue in a given situation?
asked in Tata Motors
Q2. What is the difference between BS6 Phase 1 and Phase 2 vehicles?
Q3. What is the difference between an Online UPS and an Offline UPS?
asked in Tata Motors
Q4. What are the basic steps of diagnosis? Explain with a case study.
asked in Growthskale
Q5. How would you assist with a technical error? Explain briefly.

Assistant Manager Interview Questions & Answers

Genpact user image Karthik Sathya Narayanan

posted on 19 Aug 2021

I applied via Naukri.com and was interviewed before Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Accrual Accounting
  • Q2. Exchange Rate Translation

Interview Preparation Tips

Interview preparation tips for other job seekers - Get your accounting basics strong

I appeared for an interview in Apr 2017.

Interview Preparation Tips

Skills: Accounting, Intercompany, Fixed asset, Reconcilation, Financial Analysis

Interview Questionnaire 

1 Question

  • Q1. Technical experience

Interview Preparation Tips

Round: Test
Experience: Aptitude and reasoning

Interview Questionnaire 

2 Questions

  • Q1. Tell us about your yourself? Requirements of your job?
  • Ans. 

    I am a dedicated and experienced professional with strong leadership skills and a passion for driving team success.

    • Experience in managing teams and achieving targets

    • Strong communication and interpersonal skills

    • Ability to analyze data and make strategic decisions

    • Knowledge of industry trends and best practices

    • Proven track record of problem-solving and conflict resolution

  • Answered by AI
  • Q2. What is the best you can do for us?
  • Ans. 

    I can bring strong leadership skills, strategic thinking, and a proven track record of driving results to the team.

    • Demonstrate my ability to lead and motivate a team towards achieving goals

    • Utilize my strategic thinking to identify opportunities for growth and improvement

    • Leverage my past successes in driving results and exceeding targets

  • Answered by AI

I applied via Naukri.com and was interviewed in Nov 2017. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How much is the length of all India roads
  • Ans. 

    The length of all India roads is approximately 5.5 million kilometers.

    • The total length of all India roads is estimated to be around 5.5 million kilometers.

    • India has one of the largest road networks in the world.

    • The road network in India includes national highways, state highways, district roads, and village roads.

    • The length of national highways alone is over 100,000 kilometers.

    • The road infrastructure plays a crucial ro...

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: Experience

General Tips: Be specific and attentive
Skills: Analytical Skills, Leadership
Duration: <1 week
Are these interview questions helpful?

I applied via Recruitment Consultant

Interview Preparation Tips

General Tips: Had to follow up with HR to remind them that I was interviewed that’s when Hr writes to operations manager to get the feedback.
After multiple follow ups HR gave the offer letter and forgot to delete trail mail.
It was approved by operations manager almost 3 weeks ago
Skills: Communication, Analytical Skills, Leadership, Decision Making Skills
Duration: 1-3 Months

I applied via Recruitment Consultant and was interviewed before Mar 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Ratio analysis, credit analysis , case study

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be prepare with finance and accounting basics, credit analysis

I applied via Naukri.com and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Details of LOI, articles of UCP, scope of ISBP
Round 2 - HR 

(2 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be well prepared about UCP articles and have a good overview on ISBP.

Growthskale Interview FAQs

What are the top questions asked in Growthskale Customer Support Manager interview?

Some of the top questions asked at the Growthskale Customer Support Manager interview -

  1. How would you assist a technical error , tell it in br...read more
  2. How to handle an irated cli...read more

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Overall Interview Experience Rating

5/5

based on 1 interview experience

Difficulty level

Moderate 100%

Duration

Less than 2 weeks 100%
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Growthskale Customer Support Manager Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

5.0

Salary

5.0

Job security

5.0

Company culture

5.0

Promotions

5.0

Work satisfaction

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