Upload Button Icon Add office photos

H&M

Compare button icon Compare button icon Compare

Filter interviews by

H&M Interview Questions and Answers

Updated 18 Jun 2025
Popular Designations

27 Interview questions

A Customer Executive was asked 2mo ago
Q. What is the deal?
Ans. 

A deal is an agreement between parties to exchange goods, services, or commitments under specific terms.

  • Deals can be formal or informal agreements, such as contracts or verbal promises.

  • In business, a deal often involves negotiations on price, delivery, and terms of service.

  • Example: A company may strike a deal with a supplier for bulk purchasing discounts.

  • Deals can also refer to sales promotions, like 'buy one, get...

View all Customer Executive interview questions
A Customer Executive was asked 2mo ago
Q. How do you deal with customers?
Ans. 

Effectively managing customer interactions is key to building loyalty and ensuring satisfaction.

  • Listen actively to understand customer needs and concerns.

  • Empathize with the customer to build rapport; for example, saying, 'I understand how frustrating this must be for you.'

  • Provide clear and concise information to address their issues.

  • Follow up after resolving the issue to ensure customer satisfaction.

  • Use positive l...

View all Customer Executive interview questions
A Visual Merchandiser was asked 2mo ago
Q. What is your preferred work location?
Ans. 

I prefer locations that enhance customer experience and align with brand identity, such as high-traffic urban areas or trendy shopping districts.

  • High-traffic urban areas attract more footfall, e.g., Times Square in NYC.

  • Trendy shopping districts resonate with target demographics, e.g., Melrose Avenue in LA.

  • Proximity to complementary businesses can boost sales, e.g., a clothing store near a popular café.

  • Locations wi...

View all Visual Merchandiser interview questions
A Supervisor was asked 3mo ago
Q. Why do you want to join this company?
Ans. 

I admire this company's commitment to innovation and quality, and I believe my skills align perfectly with your goals.

  • The company's reputation for excellence in the industry is impressive, and I want to contribute to that legacy.

  • I am drawn to your focus on employee development, as I value continuous learning and growth.

  • Your commitment to community engagement resonates with my personal values, and I want to be part...

View all Supervisor interview questions
A Proprietor was asked 4mo ago
Q. What is your biggest weakness?
Ans. 

I tend to be overly critical of my work, which can slow down my progress but drives me to improve continuously.

  • I often spend too much time perfecting details, like when I revised a presentation multiple times before sharing it.

  • This tendency can lead to missed deadlines, as I focus on making everything flawless.

  • To combat this, I've started setting strict time limits for revisions to ensure I stay on track.

  • I've lear...

View all Proprietor interview questions
A Sales Associate was asked 4mo ago
Q. What is your knowledge of fashion?
Ans. 

I have a strong understanding of fashion trends, styles, and the importance of personal expression through clothing.

  • Familiar with current fashion trends, such as sustainable fashion and athleisure.

  • Knowledge of key fashion designers like Coco Chanel and Alexander McQueen.

  • Understanding of different styles, including casual, formal, and streetwear.

  • Ability to identify color palettes and how they influence seasonal tre...

View all Sales Associate interview questions

H&M HR Interview Questions

38 questions and answers

Q. How will you handle conflicts between people?
Q. Can you explain the assignment?
Q. Which channel would you choose for H&M?
A Head Cashier was asked 5mo ago
Q. What brings you here?
Ans. 

I am here because I am passionate about managing cash operations and ensuring a smooth customer experience.

  • I have extensive experience in cash handling, having worked as a cashier for over five years.

  • I enjoy leading teams and have successfully trained new cashiers in my previous roles.

  • I believe in providing excellent customer service, which I demonstrated by resolving customer issues promptly.

  • I am drawn to this po...

View all Head Cashier interview questions
Are these interview questions helpful?
A Head Cashier was asked 5mo ago
Q. Why are you the best fit for this role?
Ans. 

I bring extensive experience, strong leadership skills, and a commitment to accuracy, making me the ideal candidate for Head Cashier.

  • Proven leadership: Successfully managed a team of cashiers, improving efficiency by 20% through effective training and motivation.

  • Attention to detail: Consistently maintained a 99% accuracy rate in cash handling and transactions, minimizing discrepancies.

  • Customer service focus: Recei...

View all Head Cashier interview questions
A Financial Analyst was asked 7mo ago
Q. What are the principles of accounting?
Ans. 

Principles of accounting are fundamental guidelines for recording financial transactions and preparing financial statements.

  • Principle of Regularity: All financial records should be prepared in accordance with established rules and regulations.

  • Principle of Consistency: Accounting methods and procedures should be consistent from one period to another.

  • Principle of Materiality: Only significant information that could ...

View all Financial Analyst interview questions
A Marketing Salesman was asked 8mo ago
Q. How should one interact with customers in the garments industry to ensure their satisfaction, considering factors such as fabric quality, fitting, and brand reputation?
Ans. 

Interacting with customers in the garments industry requires attention to fabric quality, fitting, and brand reputation.

  • Listen to customers' preferences and concerns regarding fabric quality, fitting, and brand reputation.

  • Provide personalized recommendations based on customers' body type and style preferences.

  • Educate customers about the quality of fabrics used in the garments and the reputation of the brand.

  • Offer ...

View all Marketing Salesman interview questions

H&M Interview Experiences

109 interviews found

Sales Advisor Interview Questions & Answers

user image Anonymous

posted on 15 Feb 2022

I applied via Referral and was interviewed in Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Face to face 

(4 Questions)

  • Q1. What is your personal statement of ‘Fashion’?
  • Q2. How well do you know about operations of a store?
  • Ans. 

    I have a good understanding of store operations and have experience in managing inventory, handling customer complaints, and ensuring smooth functioning of the store.

    • I have experience in managing inventory and ensuring stock levels are maintained.

    • I am familiar with handling customer complaints and resolving them in a timely manner.

    • I have knowledge of cash handling procedures and can ensure that all transactions are pro...

  • Answered by AI
  • Q3. What is customer service according to you?
  • Q4. What is sales according to you?
Round 3 - HR 

(4 Questions)

  • Q1. Share details of your previous job.
  • Q2. What are your salary expectations?
  • Q3. What is your family background?
  • Q4. Why are you looking for a change?

Interview Preparation Tips

Topics to prepare for H&M Sales Advisor interview:
  • KPI Analysis
  • Customer Service
Interview preparation tips for other job seekers - Be straight forward and keep it casual. Do not lie about anything you don’t know and any fake experience on your resume
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Nov 2024. There were 3 interview rounds.

Round 1 - Technical 

(3 Questions)

  • Q1. How should one interact with customers in the garments industry to ensure their satisfaction, considering factors such as fabric quality, fitting, and brand reputation?
  • Ans. 

    Interacting with customers in the garments industry requires attention to fabric quality, fitting, and brand reputation.

    • Listen to customers' preferences and concerns regarding fabric quality, fitting, and brand reputation.

    • Provide personalized recommendations based on customers' body type and style preferences.

    • Educate customers about the quality of fabrics used in the garments and the reputation of the brand.

    • Offer excel...

  • Answered by AI
  • Q2. Question
  • Q3. International brand Hai quality bahut acchi hai design bahut acche hai designer peace hai Iski fitting good stitching quality very good Hamare garments QC check hokar Aate Hain
Round 2 - Case Study 

Nahin Maloom Iske bare mein

Round 3 - Case Study 

Pahle is case ke bare mein samajhna padega ki dikkat kis chij Ki Hai

Interview Preparation Tips

Interview preparation tips for other job seekers - Everyone knows about this job; I consulted my family about my brand.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Mar 2025, where I was asked the following questions.

  • Q1. KPI ,growth - de growth,KRA, data analyse ,sale increase, last year sale de-growth increase sale this year sales increase 3%
  • Q2. Mock shop,ebita,profit loss,lose making store improvement ,sale peak hours ,staff roaster, target disturbed,week achivement, month achivement, year till date last year comparison to do list,walk round,staf...
  • Q3. Store manger file maintain, 360degree,fill report
  • Q4. Disciplined,punchal, communication skills
  • Q5. Staff training,
  • Q6. Big bill focused,staff motivates cholate

Interview Preparation Tips

Interview preparation tips for other job seekers - Good opportunity

HSE Officer Interview Questions & Answers

user image Anonymous

posted on 14 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Poiuytrep8rewertyuiopoiuytre
  • Q2. [poiuytreapoiuytrewertyui

Interview Preparation Tips

Interview preparation tips for other job seekers - kjkuutyrtuytrewertyuioiuytreertyuioiuytreertyuiuytrertyu
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. What are the principles of accounting?
  • Ans. 

    Principles of accounting are fundamental guidelines for recording financial transactions and preparing financial statements.

    • Principle of Regularity: All financial records should be prepared in accordance with established rules and regulations.

    • Principle of Consistency: Accounting methods and procedures should be consistent from one period to another.

    • Principle of Materiality: Only significant information that could influ...

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

The questions are very nice..its good too

Round 2 - One-on-one 

(2 Questions)

  • Q1. Whats your goal and aim
  • Q2. Tell me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Always prepared
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Not Selected

I appeared for an interview in Apr 2025, where I was asked the following questions.

  • Q1. Which channel do you choose for H&M
  • Ans. 

    For H&M, I would choose a multi-channel approach focusing on social media, email marketing, and influencer partnerships.

    • Utilize Instagram and TikTok for visually appealing content showcasing new collections.

    • Leverage Facebook for targeted ads to reach specific demographics.

    • Implement email marketing campaigns to inform loyal customers about sales and new arrivals.

    • Collaborate with fashion influencers to expand reach a...

  • Answered by AI
  • Q2. Explain the assignment
  • Ans. 

    The assignment involves managing digital media strategies to enhance brand visibility and engagement.

    • Develop a content calendar to schedule posts across platforms, e.g., Instagram, Facebook, and Twitter.

    • Analyze audience engagement metrics to refine content strategy, such as using Google Analytics.

    • Collaborate with graphic designers to create visually appealing media, like infographics or videos.

    • Implement SEO best practi...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - This company is a scam . Do not waste your time applying to this company or completing the pointless assignment they provide. There is a complete misalignment between the HR and the Hiring manager.

Sales Advisor Interview Questions & Answers

user image Anonymous

posted on 12 Mar 2025

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Feb 2025.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Ask only self introduction and any experience that's it
  • Q2. Nothing
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Apr 2025, where I was asked the following questions.

  • Q1. Education and previous working experrience
  • Q2. Future Goals and planning to achive
  • Ans. 

    Setting future goals involves strategic planning and actionable steps to achieve personal and professional growth.

    • Define Clear Objectives: Establish specific, measurable, achievable, relevant, and time-bound (SMART) goals, such as completing a certification in project management within a year.

    • Continuous Learning: Commit to ongoing education through workshops, online courses, or seminars to stay updated with industry tr...

  • Answered by AI
  • Q3. Expected future growth
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Spring Boot annotations related question
  • Q2. Java 8 advantages
  • Ans. 

    Java 8 introduced several new features and improvements, including lambda expressions, functional interfaces, streams, and default methods.

    • Lambda expressions allow for more concise and readable code.

    • Functional interfaces enable the use of lambda expressions.

    • Streams provide a way to work with collections in a more functional style.

    • Default methods allow interfaces to have method implementations.

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Questions on microservices
  • Q2. Types of HTTP methods, what is idempotency in rest api
  • Ans. 

    HTTP methods include GET, POST, PUT, DELETE, PATCH. Idempotency in REST API means multiple identical requests have the same effect as a single request.

    • HTTP methods: GET, POST, PUT, DELETE, PATCH

    • Idempotency in REST API: Multiple identical requests have the same effect as a single request

    • Example: GET and PUT are idempotent as they do not change the state of the server with multiple identical requests

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just prepare well in Core Java and Spring Boot related topics

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Apr 2025, where I was asked the following questions.

  • Q1. How will you deal with your customers?
  • Q2. How will you walk to your customers
  • Ans. 

    I prioritize understanding customer needs, building relationships, and providing tailored solutions to enhance their experience.

    • Listen actively to customer feedback to understand their needs and concerns.

    • Build rapport by personalizing interactions, such as remembering previous conversations.

    • Provide timely and relevant solutions, like offering product recommendations based on past purchases.

    • Follow up after interactions ...

  • Answered by AI

Top trending discussions

View All
Interview Hub
1w (edited)
anshitanegi
·
ex -
Planet Spark
When HR’s Chinese English made me drop the interview!
So, I talked to the HR yesterday about the interview. I asked Please send me the location But their English… bro I was shocked! It was like talking to someone jisne english nahi kuch ar hi seekh liya ho, if the HR’s English is this I can only imagine the rest of the company I decided to drop the interview with this chinese english😶‍🌫️
FeedCard Image
Got a question about H&M?
Ask anonymously on communities.

H&M Interview FAQs

How many rounds are there in H&M interview?
H&M interview process usually has 2-3 rounds. The most common rounds in the H&M interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for H&M interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at H&M. The most common topics and skills that interviewers at H&M expect are Customer Service, Retail, Health Insurance, Recruitment and Customer Experience.
What are the top questions asked in H&M interview?

Some of the top questions asked at the H&M interview -

  1. What is customer service according to y...read more
  2. Problem statement where in you have to use Azure/Azure functions to solve ...read more
  3. How well do you know about operations of a sto...read more
What are the most common questions asked in H&M HR round?

The most common HR questions asked in H&M interview are -

  1. What are your salary expectatio...read more
  2. Why are you looking for a chan...read more
  3. Why should we hire y...read more
How long is the H&M interview process?

The duration of H&M interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Overall Interview Experience Rating

4.2/5

based on 156 interview experiences

Difficulty level

Easy 33%
Moderate 54%
Hard 13%

Duration

Less than 2 weeks 64%
2-4 weeks 18%
4-6 weeks 12%
6-8 weeks 3%
More than 8 weeks 3%
View more

Interview Questions from Similar Companies

Shahi Exports Interview Questions
4.0
 • 117 Interviews
Bata Interview Questions
3.5
 • 72 Interviews
PUMA Interview Questions
4.2
 • 61 Interviews
Biba Apparels Interview Questions
3.5
 • 44 Interviews
Stylebaazar Interview Questions
4.0
 • 33 Interviews
Levi Strauss & Co. Interview Questions
4.3
 • 25 Interviews
Coats Interview Questions
3.8
 • 22 Interviews
Siyaram Silk Mills Interview Questions
4.0
 • 20 Interviews
Khadims Interview Questions
3.7
 • 15 Interviews
View all

H&M Reviews and Ratings

based on 767 reviews

3.8/5

Rating in categories

3.5

Skill development

4.0

Work-life balance

3.6

Salary

3.8

Job security

3.9

Company culture

3.2

Promotions

3.5

Work satisfaction

Explore 767 Reviews and Ratings
Team Lead-AR

Bangalore / Bengaluru

10-15 Yrs

Not Disclosed

Store Manager

Bhopal

0-10 Yrs

Not Disclosed

Visual Merchandiser Manager

Mumbai

0-10 Yrs

Not Disclosed

Explore more jobs
Sales Advisor
334 salaries
unlock blur

₹2 L/yr - ₹5.1 L/yr

Department Manager
311 salaries
unlock blur

₹4.4 L/yr - ₹9.6 L/yr

Visual Merchandiser
244 salaries
unlock blur

₹3.7 L/yr - ₹7.5 L/yr

Store Manager
118 salaries
unlock blur

₹10.1 L/yr - ₹17.6 L/yr

Senior Software Engineer
94 salaries
unlock blur

₹27.2 L/yr - ₹49.5 L/yr

Explore more salaries
Compare H&M with

Shahi Exports

4.0
Compare

Bata

3.6
Compare

PUMA

4.1
Compare

Biba Apparels

3.5
Compare
write
Share an Interview