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H&M Interview Questions and Answers
33 Interview questions
A deal is an agreement between parties to exchange goods, services, or commitments under specific terms.
Deals can be formal or informal agreements, such as contracts or verbal promises.
In business, a deal often involves negotiations on price, delivery, and terms of service.
Example: A company may strike a deal with a supplier for bulk purchasing discounts.
Deals can also refer to sales promotions, like 'buy one, get...
I prioritize empathy, active listening, and effective communication to build strong relationships with customers.
Empathy: I strive to understand the customer's feelings and perspectives, ensuring they feel heard and valued. For example, if a customer is frustrated with a service delay, I acknowledge their feelings and reassure them that I will help resolve the issue.
Active Listening: I focus on truly understanding...
I have extensive experience in visual merchandising, enhancing store aesthetics and driving sales through strategic displays.
Developed seasonal displays that increased foot traffic by 30%.
Collaborated with marketing teams to align visual themes with promotions.
Conducted regular store audits to ensure compliance with brand standards.
Trained staff on visual merchandising techniques to maintain consistency.
Utilized c...
Designing is the process of creating a plan or solution to meet specific needs, often involving aesthetics and functionality.
User-Centered Design: Focuses on understanding user needs and preferences, such as designing a website that is easy to navigate for users.
Aesthetic Considerations: Involves the visual appeal of a design, like choosing color schemes and typography that resonate with the target audience.
Functi...
I have a strong understanding of fashion trends, styles, and the importance of personal expression through clothing.
Familiar with current fashion trends, such as sustainable fashion and athleisure.
Knowledge of key fashion designers like Coco Chanel and Alexander McQueen.
Understanding of different styles, including casual, formal, and streetwear.
Ability to identify color palettes and how they influence seasonal tre...
I'm doing well, thank you! I'm excited about this opportunity and eager to discuss how I can contribute to your team.
I feel motivated and ready to take on new challenges, especially in HR management.
I recently completed a project that improved employee engagement by 20%.
I'm looking forward to collaborating with a team that values growth and development.
H&M HR Interview Questions
I am here because I am passionate about managing cash operations and ensuring a smooth customer experience.
I have extensive experience in cash handling, having worked as a cashier for over five years.
I enjoy leading teams and have successfully trained new cashiers in my previous roles.
I believe in providing excellent customer service, which I demonstrated by resolving customer issues promptly.
I am drawn to this po...
I bring extensive experience, strong leadership skills, and a commitment to accuracy, making me the ideal candidate for Head Cashier.
Proven leadership: Successfully managed a team of cashiers, improving efficiency by 20% through effective training and motivation.
Attention to detail: Consistently maintained a 99% accuracy rate in cash handling and transactions, minimizing discrepancies.
Customer service focus: Recei...
Customer service is the support and assistance provided to customers before, during, and after their purchase experience.
Effective communication: Listening to customer needs and responding clearly. Example: A sales advisor explaining product features.
Problem-solving: Addressing customer issues promptly. Example: Resolving a billing error quickly to retain customer trust.
Empathy: Understanding customer emotions and...
Principles of accounting are fundamental guidelines for recording financial transactions and preparing financial statements.
Principle of Regularity: All financial records should be prepared in accordance with established rules and regulations.
Principle of Consistency: Accounting methods and procedures should be consistent from one period to another.
Principle of Materiality: Only significant information that could ...
H&M Interview Experiences
109 interviews found
shubham bhatia
I applied via Referral and was interviewed in Sep 2022. There were 3 interview rounds.
(1 Question)
- Q1. Tell me about your self
- Ans. Start talking about your qualifications and work experience, number of years, where you stay number of people work under you, Some HR's are asking APT, Basket Size, Average sales per Sq feet. Mostly how relaxed you are shows, more you Know. Your confidence wins the HR round.
(2 Questions)
- Q1. Basket Value, Square feet you handle, Number of people you lead, challenging scenario's with customers or with Staff's , PNL, what is the reason you want to leave. Your strengths, your weakness, Margins on...
- Q2. First of all you need to organise your self in the answers what you want to answer first, What my strategy is I start providing all technical Info what i have with me to impress the interviewer (Note:- it...
Interview Preparation Tips
- Have a post graduate degree
Anonymous
Selected
I applied via Approached by Company and was interviewed in Nov 2024. There were 3 interview rounds.
(3 Questions)
- Q1. How should one interact with customers in the garments industry to ensure their satisfaction, considering factors such as fabric quality, fitting, and brand reputation?
- Ans.
Interacting with customers in the garments industry requires attention to fabric quality, fitting, and brand reputation.
Listen to customers' preferences and concerns regarding fabric quality, fitting, and brand reputation.
Provide personalized recommendations based on customers' body type and style preferences.
Educate customers about the quality of fabrics used in the garments and the reputation of the brand.
Offer excel...
- Q2. Question
- Q3. International brand Hai quality bahut acchi hai design bahut acche hai designer peace hai Iski fitting good stitching quality very good Hamare garments QC check hokar Aate Hain
Nahin Maloom Iske bare mein
Pahle is case ke bare mein samajhna padega ki dikkat kis chij Ki Hai
Interview Preparation Tips
Selected
I appeared for an interview in Mar 2025, where I was asked the following questions.
- Q1. KPI ,growth - de growth,KRA, data analyse ,sale increase, last year sale de-growth increase sale this year sales increase 3%
- Q2. Mock shop,ebita,profit loss,lose making store improvement ,sale peak hours ,staff roaster, target disturbed,week achivement, month achivement, year till date last year comparison to do list,walk round,staf...
- Q3. Store manger file maintain, 360degree,fill report
- Q4. Disciplined,punchal, communication skills
- Q5. Staff training,
- Q6. Big bill focused,staff motivates cholate
Interview Preparation Tips
(2 Questions)
- Q1. Poiuytrep8rewertyuiopoiuytre
- Q2. [poiuytreapoiuytrewertyui
Interview Preparation Tips
(1 Question)
- Q1. What are the principles of accounting?
- Ans.
Principles of accounting are fundamental guidelines for recording financial transactions and preparing financial statements.
Principle of Regularity: All financial records should be prepared in accordance with established rules and regulations.
Principle of Consistency: Accounting methods and procedures should be consistent from one period to another.
Principle of Materiality: Only significant information that could influ...
Puvitha G
Selected
I applied via AmbitionBox and was interviewed in Oct 2024. There were 2 interview rounds.
The questions are very nice..its good too
(2 Questions)
- Q1. Whats your goal and aim
- Q2. Tell me about your self
Interview Preparation Tips
I appeared for an interview in Apr 2025, where I was asked the following questions.
- Q1. Which channel do you choose for H&M
- Ans.
For H&M, I would choose a multi-channel approach focusing on social media, email marketing, and influencer partnerships.
Utilize Instagram and TikTok for visually appealing content showcasing new collections.
Leverage Facebook for targeted ads to reach specific demographics.
Implement email marketing campaigns to inform loyal customers about sales and new arrivals.
Collaborate with fashion influencers to expand reach a...
- Q2. Explain the assignment
- Ans.
The assignment involves managing digital media strategies to enhance brand visibility and engagement.
Develop a content calendar to schedule posts across platforms, e.g., Instagram, Facebook, and Twitter.
Analyze audience engagement metrics to refine content strategy, such as using Google Analytics.
Collaborate with graphic designers to create visually appealing media, like infographics or videos.
Implement SEO best practi...
Interview Preparation Tips
Selected
I appeared for an interview in Feb 2025.
(2 Questions)
- Q1. Ask only self introduction and any experience that's it
- Q2. Nothing
Selected
I appeared for an interview in Apr 2025, where I was asked the following questions.
- Q1. Education and previous working experrience
- Q2. Future Goals and planning to achive
- Ans.
Setting future goals involves strategic planning and actionable steps to achieve personal and professional growth.
Define Clear Objectives: Establish specific, measurable, achievable, relevant, and time-bound (SMART) goals, such as completing a certification in project management within a year.
Continuous Learning: Commit to ongoing education through workshops, online courses, or seminars to stay updated with industry tr...
- Q3. Expected future growth
Aman Singh
(2 Questions)
- Q1. Spring Boot annotations related question
- Q2. Java 8 advantages
- Ans.
Java 8 introduced several new features and improvements, including lambda expressions, functional interfaces, streams, and default methods.
Lambda expressions allow for more concise and readable code.
Functional interfaces enable the use of lambda expressions.
Streams provide a way to work with collections in a more functional style.
Default methods allow interfaces to have method implementations.
(2 Questions)
- Q1. Questions on microservices
- Q2. Types of HTTP methods, what is idempotency in rest api
- Ans.
HTTP methods include GET, POST, PUT, DELETE, PATCH. Idempotency in REST API means multiple identical requests have the same effect as a single request.
HTTP methods: GET, POST, PUT, DELETE, PATCH
Idempotency in REST API: Multiple identical requests have the same effect as a single request
Example: GET and PUT are idempotent as they do not change the state of the server with multiple identical requests
Interview Preparation Tips
Skills evaluated in this interview
Selected
I appeared for an interview in Apr 2025, where I was asked the following questions.
- Q1. How will you deal with your customers?
- Q2. How will you walk to your customers
- Ans.
I prioritize understanding customer needs, building relationships, and providing tailored solutions to enhance their experience.
Listen actively to customer feedback to understand their needs and concerns.
Build rapport by personalizing interactions, such as remembering previous conversations.
Provide timely and relevant solutions, like offering product recommendations based on past purchases.
Follow up after interactions ...
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H&M Interview FAQs
The duration of H&M interview process can vary, but typically it takes about less than 2 weeks to complete.
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H&M Interviews By Designations
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