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ICCS Virtual Relationship Manager Interview Questions and Answers
ICCS Virtual Relationship Manager Interview Experiences
1 interview found
Anonymous
- Q1. Yes Bank is a related question
- Q2. Sales by loan and credit card and debit card with insurance
- Q3. Fixed deposit and saving account management
- Q4. Rewards point and family account related
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I applied via Walk-in and was interviewed before Mar 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. What makes you unique
- Ans.
My unique blend of creativity, analytical skills, and leadership experience sets me apart as an Assistant Manager.
Creative Problem Solver: I developed a new workflow that increased team efficiency by 20%.
Strong Analytical Skills: I utilize data-driven decision-making to optimize project outcomes.
Leadership Experience: I successfully led a team of 10 in a high-pressure environment, fostering collaboration and innovation...
Interview Preparation Tips
I applied via Referral and was interviewed in Aug 2019. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Multiple MME can configure in single eNodeB...??
- Ans.
Yes, multiple MMEs can be configured in a single eNodeB.
Multiple MMEs (Mobility Management Entities) can be configured in a single eNodeB (Evolved Node B) in LTE networks.
This configuration allows for load balancing and redundancy.
Each MME can handle control plane signaling for a subset of connected UEs (User Equipment).
The eNodeB distributes the UEs among the available MMEs based on various factors like load and capac...
- Q2. What troubleshoot you can do if MME Communication fail Alarm will appear....??
- Ans.
Check network connectivity, restart MME, check configuration settings.
Check if there is any issue with the network connectivity
Restart the MME and check if the alarm disappears
Verify the configuration settings of the MME
Check if there is any hardware failure
Contact the vendor for further assistance
- Q3. Explain Integration process....??
- Ans.
Integration process refers to the process of combining different systems or components into a single unified system.
Integration involves connecting different systems or components to work together seamlessly
It can involve data integration, application integration, or system integration
Integration can be achieved through APIs, middleware, or custom code
Examples of integration include integrating a CRM system with a mark...
Interview Preparation Tips
I applied via Referral and was interviewed in Mar 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Behavioral Questions like leadership, stakeholder management etc
Interview Preparation Tips
(2 Questions)
- Q1. What are the KRA in your process
- Ans.
Key Result Areas (KRAs) in my process include sales targets, customer satisfaction, team performance, and operational efficiency.
Sales targets: Achieving monthly revenue goals through effective sales strategies.
Customer satisfaction: Ensuring high levels of customer service and resolving any issues promptly.
Team performance: Monitoring and improving the performance of team members through training and feedback.
Operatio...
- Q2. What is your KPI
- Ans.
My key performance indicator (KPI) is to increase sales revenue by 10% each quarter.
Increasing sales revenue by implementing new marketing strategies
Improving customer satisfaction to drive repeat business
Monitoring and analyzing sales data to identify trends and opportunities
Interview Preparation Tips
Assistant Manager Interview Questions & Answers
ReSource Pro
Manikandan Krishnakumar
posted on 21 Apr 2025
Selected
I appeared for an interview in Mar 2025, where I was asked the following questions.
- Q1. What motivates you to want to join the company?
- Q2. Are you able to travel to Bangalore and join the company?
- Q3. What is your availability to join?
Selected
I applied via Naukri.com and was interviewed in Sep 2024. There were 2 interview rounds.
Aptitude Test - 40 Minutes
(2 Questions)
- Q1. Operations Management
- Q2. Quality Management
Selected
I applied via Approached by Company and was interviewed before Aug 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Regarding Basic KRA of Assistant Manager
- Q2. Attrition shrinkage
(2 Questions)
- Q1. Bussines P&L & conversion
- Q2. Mode of dialer mechanism of dialer
- Ans.
The mode of dialer mechanism refers to the method used for making calls, such as predictive, preview, or manual dialing.
Predictive dialing: Automatically dials multiple numbers at once based on algorithms to predict when an agent will be available.
Preview dialing: Agents review information about the contact before deciding to make the call.
Manual dialing: Agents manually dial each number without any automation.
Progress...
hemanth yadav
Selected
I applied via Approached by Company and was interviewed in Jul 2023. There were 3 interview rounds.
The aptitude test at Resource Pro is just like any other aptitude test out there, just refer to any online aptitude tests for practice.
(2 Questions)
- Q1. Manager had clear expectations about what was he looking for. Interview process is elegant. Try to be prepared with BPO operations, Analytical and Business planning.
- Q2. Learn about capacity planning, Quality analysis, Escalation handling and time management.
Interview Preparation Tips
Selected
I applied via Job Portal and was interviewed before Oct 2022. There were 2 interview rounds.
(2 Questions)
- Q1. They are general accounting Questions
- Q2. Journal entry for Salary having pf, pension and TDS
Interview Preparation Tips
ICCS Interview FAQs
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ICCS Interviews By Designations
- ICCS Customer Care Executive Interview Questions
- ICCS Customer Support Executive Interview Questions
- ICCS Customer Service Executive Interview Questions
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Interview Questions for Popular Designations
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Overall Interview Experience Rating
based on 1 interview experience
Interview Questions from Similar Companies
ICCS Virtual Relationship Manager Reviews and Ratings
based on 1 review
Rating in categories
|
Customer Care Executive
282
salaries
|  ₹0.9 L/yr - ₹4.2 L/yr |
|
Team Lead
134
salaries
| ₹1.5 L/yr - ₹5 L/yr |
|
Customer Service Executive
88
salaries
| ₹1.2 L/yr - ₹4.2 L/yr |
|
Sales Executive
82
salaries
| ₹1 L/yr - ₹4.5 L/yr |
|
Quality Analyst
75
salaries
| ₹1.5 L/yr - ₹3.6 L/yr |
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