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Infosys Non Voice Customer Support Executive Interview Questions and Answers

Updated 26 Jul 2025

Infosys Non Voice Customer Support Executive Interview Experiences

1 interview found

Non Voice Customer Support Executive Interview Questions & Answers

user image Anonymous

posted on 26 Jul 2025

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jun 2025, where I was asked the following questions.

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. What are your strengths
  • Ans. 

    I possess strong communication skills, adaptability, and a customer-centric approach, ensuring effective support and satisfaction.

    • Excellent communication skills: I can convey information clearly and effectively, which helps in resolving customer queries promptly.

    • Adaptability: I can quickly adjust to new tools and processes, ensuring I stay efficient in a dynamic work environment.

    • Customer-centric approach: I prioritize ...

    • Answered by AI
    Add your answer
  • Q3. What are your weaknesses
  • Ans. 

    I tend to be overly critical of my work, which can slow me down, but I'm learning to balance quality with efficiency.

    • I often spend too much time perfecting details, like ensuring every email response is flawless, which can delay my response time.

    • I sometimes struggle with delegation, as I prefer to handle tasks myself to ensure they meet my standards, but I'm working on trusting my team more.

    • I can be hesitant to speak u...

    • Answered by AI
    Add your answer
  • Q4. Why should we hire you
  • Ans. 

    I possess strong communication skills, a customer-centric approach, and a proven ability to resolve issues efficiently.

    • Excellent communication skills: I can convey information clearly and effectively, ensuring customers understand solutions.

    • Customer-centric approach: I prioritize customer satisfaction, as demonstrated when I resolved a complex issue for a client, leading to positive feedback.

    • Problem-solving abilities: ...

    • Answered by AI
    Add your answer
  • Q5. Here are some other ways to phrase the question, depending on the context:
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

What people are saying about Infosys

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a system engineer
1w
I've only ever heard two types of opinions on this, what about yours?
So I'm working at a company that has an app for 'applying' attendance in case of WFH. You get 'WFH balance' in days. For ex: let's say I have 3 days WFH balance, which means I get to do WFH for 3 days. It will NOT count if I'm actually working on my work laptop or not. It all depends on me applying for WFH through the app. They give out limited WFH balance so that employees are forced to come to the office for the remaining days, which is okay since they have switched to hybrid model. But, if I'm not able to go to office and I don't have any more WFH balance, I will not be able to apply attendance. Instead, the app will force me to put leaves for that day. AND here's the million dollar question: if I had to put leave for that day then technically I shouldn't be working, right? But guess what? I have to work even though it counts as a leave! Wouldn't it be better to pre-apply the leaves and not work at all? But that's just how it is! I want to know your opinion on this.
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Interview questions from similar companies

Sales Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 7 Dec 2017

I applied via Shine and was interviewed in Dec 2017. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your self
    • View 7 more answers
  • Q2. What do you mean by Customer serive
    • View 1 more answer
  • Q3. Tell me How to sales Our product
    • Add your answer

Interview Preparation Tips

General Tips: I have no good feedback my experience is not good
Skills: Communication, Body Language, Presentation Skills
Duration: <1 week

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Sales Executive Interview Questions & Answers

Genpact user image Anonymous

posted on 12 Jan 2022

I applied via Referral and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. When you asked to say about ur memorable day
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't get confused always searching any new topic or something else be cool and always be prepared with your past

Sales Executive Interview Questions & Answers

TCS user image Anonymous

posted on 26 Oct 2020

I applied via Company Website and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. I know ,what is it your questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a technical one but was majorly a stress test. It lasted for about 1 hour 10 minutes. The interviewer wanted to test both my knowledge and communication skills. Most of the questions asked to me were related to my B.Tech curriculum i.e. computer science related topics. He stressed a lot on the basics related to my project topic. Luckily I was able to answer most of the questions correctly. I tried to answer each question with examples and also used props on the table (like pens, paperweights, pen stands etc.) to explain my theories. It was my first offcampus interview, and I think I did pretty well for a fresher. You need to stay calm and should apply presence of mind. Please go through the job description thoroughly word-by-word and recheck your resume to ensure that you are a best-fit for the position.

Sales Executive Interview Questions & Answers

TCS user image Anonymous

posted on 22 Oct 2021

I applied via Campus Placement and was interviewed before Oct 2020. There were 7 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Why should we hire you?
    • Add your answer
  • Q2. Strengths and weaknesses
    • Add your answer
  • Q3. Self Introduction
    • Add your answer
  • Q4. Case study in the office scenario
    • Add your answer
  • Q5. Why you choose this sales field?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare with an enthusiasm . Be bold and be confidence. We can win everywhere.

Sales Executive Interview Questions & Answers

HCLTech user image Anonymous

posted on 7 Sep 2022

I applied via LinkedIn and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Technical realted to Sales
    • Add your answer
  • Q2. Why sales Job you interested
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Basics should be clear to crack the interview

Infosys HR Interview Questions

808 questions and answers

Q. How have you addressed security concerns in your project?
Q. Explain your last project.
Q. What aspects of your resume would you like to highlight?
View all HR interview questions

Sales Executive Interview Questions & Answers

Wipro user image Anonymous

posted on 16 Sep 2021

I appeared for an interview in Nov 2020.

Round 1 - Coding Test 

(1 Question)

Round duration - 128 minutes
Round difficulty - Easy

Time of assessment: 10:00 am. You would recieve the Wipro Boarding Pass a day prior to the assessment after which you need to do a password reset. The Amcat platform was very user friendly. The coding ide was also lag-free.

  • Q1. 

    Star Pattern Generation

    Develop a function to print star patterns based on the given number of rows 'N'. Each row in the pattern should follow the format demonstrated in the example.

    The picture illustra...

  • Ans. 

    Function to print star patterns based on the given number of rows 'N'.

    • Iterate through each row from 1 to N

    • For each row, print spaces (N-row) followed by stars (2*row-1)

    • Repeat the above step for all rows to generate the pattern

    • Answered by AI
    View 1 more answer
Round 2 - Face to Face 

Round duration - 20 minutes
Round difficulty - Easy

It was the technical round. It started around 11 am. The interviewer was very friendly and helped me along to get the approach of solving a given problem.

Round 3 - HR 

(1 Question)

Round duration - 20 minutes
Round difficulty - Easy

The interview started at 8pm at night. The interviewer was very friendly and just wanted an honest conversation with the candidates.

  • Q1. What do you know about Wipro?
    • Add your answer

Interview Preparation Tips

Professional and academic backgroundI completed Computer Science Engineering from SRM Institute of Science & Technology. Eligibility criteria60% overall in all educational qualifications, maximum of 3 years of gap in educationWipro Limited interview preparation:Topics to prepare for the interview - OOPS, DBMS, Any one programming language, DS(basics only), SDLCTime required to prepare for the interview - 0.5 monthsInterview preparation tips for other job seekers

Tip 1 : Be thorough with your project topics and subjects
Tip 2 : Be well versed with OOPS Concepts
Tip 3 : Be well versed with any one programming language you are comfortable in

Application resume tips for other job seekers

Tip 1 : Keep it to one page
Tip 2 : Do not lie on your resume

Final outcome of the interviewSelected
Are these interview questions helpful?

Sales Executive Interview Questions & Answers

Wipro user image Anonymous

posted on 25 Jul 2021

Interview Questionnaire 

1 Question

  • Q1. Good communication skills
    • Add your answer

Sales Executive Interview Questions & Answers

IBM user image Anonymous

posted on 9 Dec 2024

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Not Selected

I appeared for an interview before Dec 2023.

Round 1 - Technical 

(1 Question)

  • Q1. Basics of ServerIn depth of server
    • Add your answer
Round 2 - Technical 

(2 Questions)

  • Q1. Server and storage in depth
    • Add your answer
  • Q2. About workloads
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. About Gen AI basics
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - HR ghosted

Sales Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 21 Aug 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Newspaper Ad and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

How to solve any problem with the people of his kitchen group

Round 3 - Case Study 

How can anyone solve this problem? Or how to make it happen to the candidate

Interview Preparation Tips

Topics to prepare for Tech Mahindra Sales Executive interview:
  • Jeneral
Interview preparation tips for other job seekers - I'm interested and I'm master's complete
More about working at Infosys

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