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Shri Ram ComSoft Pvt Ltd - SRCOMSOFT

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Shri Ram ComSoft Pvt Ltd - SRCOMSOFT Customer Service Associate Interview Questions and Answers

Updated 20 Jun 2024

Shri Ram ComSoft Pvt Ltd - SRCOMSOFT Customer Service Associate Interview Experiences

1 interview found

Customer Service Associate Interview Questions & Answers

user image Anonymous

posted on 20 Jun 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Regarding Introduction
    • Add your answer
  • Q2. Hobbies related
    • Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Any topic related
    • Add your answer
  • Q2. Related to the Paytm
    • Add your answer

Top trending discussions

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Interview Tips & Stories
6d (edited)
a team lead
Why are women still asked such personal questions in interview?
I recently went for an interview… and honestly, m still trying to process what just happened. Instead of being asked about my skills, experience, or how I could add value to the company… the questions took a totally unexpected turn. The interviewer started asking things like When are you getting married? Are you engaged? And m sure, if I had said I was married, the next question would’ve been How long have you been married? What does my personal life have to do with the job m applying for? This is where I felt the gender discrimination hit hard. These types of questions are so casually thrown at women during interviews but are they ever asked to men? No one asks male candidates if they’re planning a wedding or how old their kids are. So why is it okay to ask women? Can we please stop normalising this kind of behaviour in interviews? Our careers shouldn’t be judged by our relationship status. Period.
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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 3 May 2021

I applied via Company Website and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. You will be able to do the work which I'll give you ?
  • Ans. 

    Yes, I am fully capable of performing the tasks assigned to me with dedication and efficiency.

    • I have experience in handling customer inquiries and resolving issues promptly.

    • For example, in my previous role, I successfully managed a high volume of calls while maintaining a positive customer experience.

    • I am skilled in using CRM software to track customer interactions and follow up effectively.

    • I am adaptable and can quick...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Think +ve and be confident you will creck the interview

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Customer Care Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 26 Oct 2022

I applied via Naukri.com and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell how you spend yourlast memorable day.
    • Add your answer
  • Q2. Asked about my strength and weakness
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't do job here they are fraud.. Clearly management at noida sector should get arrested for this they are super criminal

Customer Care Executive Interview Questions & Answers

Accenture user image Anonymous

posted on 13 Mar 2022

I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Typing test

Round 2 - HR 

(2 Questions)

  • Q1. What is your family background?
    • Add your answer
  • Q2. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Topics to prepare for Accenture Customer Care Executive interview:
  • Self introduction
Interview preparation tips for other job seekers - Should be prepare for everything should be more good behaviour

Customer Care Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 27 Jan 2022

I applied via Referral and was interviewed before Jan 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself.
    • View 1 more answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Share details of your previous job.
    • Add your answer

Interview Preparation Tips

Topics to prepare for Tech Mahindra Customer Care Executive interview:
  • Customer Service
Interview preparation tips for other job seekers - Keep calm while nervousness faced during the interview. It will be fine if you comfortable in English or Hindi any language you can in talk while interview because they want to see our communication skill are good or not so be prepared.

Customer Care Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 9 Aug 2021

I applied via Recruitment Consultant and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself..??
    • Add your answer
  • Q2. How you spent your last birthday or Sunday..??
  • Ans. 

    I celebrated my last birthday with family, enjoying a cozy dinner and reminiscing about cherished memories together.

    • Started the day with a relaxing breakfast at my favorite café.

    • Spent quality time with family, sharing stories and laughter.

    • Enjoyed a homemade dinner, featuring my favorite dishes.

    • Received thoughtful gifts that reflected my interests.

    • Ended the day with a movie night, watching a film we all love.

    • Answered by AI
    Add your answer
  • Q3. Given one topic like if you tell your favorite place so they ask regarding this and one topic is child education
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview was very easy not difficult too much. The interviewer wanted to test my knowledge and communication skills

Customer Care Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 21 Feb 2021

I applied via Walk-in and was interviewed before Feb 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Introduction.....?
    • Add your answer
  • Q2. Privious job related questions?
    • Add your answer
  • Q3. Typing
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident nothing else.....
Are these interview questions helpful?

Customer Care Executive Interview Questions & Answers

Accenture user image Anonymous

posted on 19 Mar 2022

I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Typing test

Round 2 - One-on-one 

(1 Question)

  • Q1. Self introduction about introduction
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was simple round.Where everyone can crack the done the interview easyly

Customer Care Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 25 May 2021

I appeared for an interview before May 2020.

Interview Questionnaire 

1 Question

  • Q1. There's nothing, they just asked to introduce myself and then they asked about customer support basic questions. Infact HR will tell you what they'll ask, it's very simple for customer support executive in...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was very very simple and easy. There's nothing more to think about the interview.

Customer Care Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 13 Aug 2021

I applied via Referral and was interviewed before Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Go Through your profile and past experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Was very good only two rounds and hr are very responsive
More about working at Shri Ram ComSoft Pvt Ltd - SRCOMSOFT

Shri Ram ComSoft Pvt Ltd - SRCOMSOFT Interview FAQs

How many rounds are there in Shri Ram ComSoft Pvt Ltd - SRCOMSOFT Customer Service Associate interview?
Shri Ram ComSoft Pvt Ltd - SRCOMSOFT interview process usually has 2 rounds. The most common rounds in the Shri Ram ComSoft Pvt Ltd - SRCOMSOFT interview process are HR and One-on-one Round.

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Shri Ram ComSoft Pvt Ltd - SRCOMSOFT Interviews By Designations

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Overall Interview Experience Rating

3/5

based on 1 interview experience

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Shri Ram ComSoft Pvt Ltd - SRCOMSOFT Customer Service Associate Salary
based on 11 salaries
₹1.1 L/yr - ₹1.6 L/yr
51% less than the average Customer Service Associate Salary in India
View more details
Shri Ram ComSoft Pvt Ltd - SRCOMSOFT Salaries in India
Associate
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