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Sutherland Global Services CS Associate Interview Questions and Answers

Updated 26 Apr 2025

Sutherland Global Services CS Associate Interview Experiences

5 interviews found

CS Associate Interview Questions & Answers

user image Hafiz Rahman

posted on 10 Nov 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Telephonic Call 

(3 Questions)

  • Q1. 1. Introduce 2. Why this specific company 3. Why this job 4. Do you have pg or abroad plans
  • Ans. 

    I am a highly motivated and skilled CS professional with a passion for technology and problem-solving.

    • I have a strong background in computer science with experience in various programming languages such as Java, Python, and C++.

    • I am particularly interested in this company because of its innovative projects and reputation for fostering a collaborative work environment.

    • I believe this job aligns perfectly with my skills a...

  • Answered by AI
  • Q2. 1.why sutherland 2.do you have pg or abroad plans 3.why this job 4.introduce
  • Ans. 

    I chose Sutherland for its reputation in the industry, opportunities for growth, and positive work culture.

    • Sutherland has a strong reputation in the industry for providing quality services and solutions.

    • I believe Sutherland offers great opportunities for career growth and development.

    • I have heard positive feedback about the work culture at Sutherland, which aligns with my values and goals.

    • I am excited about the chance ...

  • Answered by AI
  • Q3. 1.introduce 2.why this job 3.why sutherland

Interview Preparation Tips

Topics to prepare for Sutherland Global Services CS Associate interview:
  • It was good
Interview preparation tips for other job seekers - Keep your resume a updated and attractive such as including more skills in communication technical leadership problem solving etc , work experience so that you can get more exposure and can develop a personality adapting the different environments in work space. Try to make more network connection.

CS Associate Interview Questions & Answers

user image Anonymous

posted on 26 Apr 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Apr 2024, where I was asked the following questions.

  • Q1. What are the benefits of working at Sutherland?
  • Ans. 

    Sutherland offers a dynamic work environment with growth opportunities, diverse projects, and a focus on employee well-being.

    • Career Growth: Sutherland provides various training programs and mentorship opportunities, helping employees advance their careers.

    • Diverse Projects: Employees work on a wide range of projects across different industries, enhancing their skills and experience.

    • Work-Life Balance: Sutherland emphasiz...

  • Answered by AI
  • Q2. What is the use of Sutherland in a specific context?
  • Ans. 

    Sutherland is a global provider of business process and technology management services, enhancing operational efficiency.

    • Business Process Outsourcing: Sutherland offers outsourcing solutions to streamline operations, such as customer service and technical support.

    • Digital Transformation: They help companies adopt digital technologies to improve customer experiences and operational efficiency.

    • Analytics and Insights: Suth...

  • Answered by AI

CS Associate Interview Questions Asked at Other Companies

Q1. What is the use of Sutherland in a specific context?
Q2. How do you handle challenges when dealing with customers?
Q3. What are your career plans for the next 5 years?
Q4. How do you resolve customer issues?
asked in Delhivery
Q5. Are you flexible with travel?

CS Associate Interview Questions & Answers

user image Prithiyanga

posted on 18 Apr 2025

Interview experience
4
Good
Difficulty level
Easy
Process Duration
4-6 weeks
Result
Selected Selected

I appeared for an interview before Apr 2024, where I was asked the following questions.

  • Q1. Introduce yourself
  • Q2. Why do your choose bpo
  • Ans. 

    I chose BPO for its dynamic environment, opportunities for growth, and the chance to enhance my communication skills.

    • Diverse Work Environment: BPO offers a multicultural setting where I can interact with people from various backgrounds.

    • Skill Development: It provides training that enhances my communication, problem-solving, and customer service skills.

    • Career Growth: BPO companies often have clear career paths, allowing ...

  • Answered by AI

CS Associate Interview Questions & Answers

user image Mohammed Riyaz

posted on 9 May 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell about yourself

CS Associate Interview Questions & Answers

user image Anonymous

posted on 18 May 2022

I applied via Naukri.com and was interviewed before May 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. My self's About the company Details about me

Interview Preparation Tips

Interview preparation tips for other job seekers - No everything is good to understand

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Interview Tips & Stories
2w
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·
works at
Cvent
Can speak English, can’t deliver in interviews
I feel like I can't speak fluently during interviews. I do know english well and use it daily to communicate, but the moment I'm in an interview, I just get stuck. since it's not my first language, I struggle to express what I actually feel. I know the answer in my head, but I just can’t deliver it properly at that moment. Please guide me
Got a question about Sutherland Global Services?
Ask anonymously on communities.

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I applied via Company Website and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. GL related questions
  • Q2. Comfortable for night shifts
  • Ans. 

    Yes, I am comfortable with night shifts and have experience working during those hours.

    • I have worked night shifts in my previous job and have adapted to the schedule

    • I am a night owl and prefer working during those hours

    • I understand the importance of being alert and focused during night shifts

    • I am willing to adjust my sleep schedule to accommodate night shifts

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn about GL and accounting policies

Interview Preparation Tips

Round: Group Discussion
Tips: Be confident and speak relevant points

Round: Technical Interview
Experience: It was 2 member panel who conducted the interview. The interview questions were centred around my prior work experience, my specialization and guess estimates about a hypothetical business scenario.
Tips: Have a couple of good questions to ask the panellist when they ask you.

Round: Technical Interview
Experience: This interview was conducted by the head of a business unit. The questions was mainly about my prior work experience. This interview more detailed and serious in manner.

Round: HR Interview
Experience: This round was conducted by a senior HR manager. This round was more about my fit in the organization.

Skills: Business Logic , Communication Skills, Analytical Skills
College Name: KJ SOMAIYA INSTITUTE OF MANAGEMENT STUDIES AND RESEARCH
Are these interview questions helpful?

I appeared for an interview before Dec 2015.

Interview Questionnaire 

2 Questions

  • Q1. Basic questions on Java and data structures with few analytics questions
  • Q2. Basic questions

Interview Preparation Tips

Round: Test
Experience: 1 minute for each question. Completely technical round with questions on Java, algorithm and data structures
Duration: 1 hour 30 minutes
Total Questions: 90

Round: HR Interview
Experience: They ask about your interest, your hobbies and once you are done with this they will ask you questions on the hobbies you previously claimed you like.

Skills: Java Programming
College Name: Thapar University, Patiala

I applied via Naukri.com and was interviewed in Jun 2018. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. You will be asked around 12 questions regarding your technical knowledge, you need to answer them yes or no, 70 to 80% correct is passing marks
  • Q2. Behavioral test on computer
  • Q3. Package discussion
  • Q4. Technical questions maybe with some scenarios.

Interview Preparation Tips

General Tips: Be confident and keep on doing conversation with the interviewer. If they find you that you can handle any situation then it doesn't matter even if you are not able to answer some technical questions. So make them believe you can. After every answer you give, elaborate it with some example or scenario you have faced.
Skills: Confidence, Communication, Analytical Skills, Leadership
Duration: <1 week

Interview Questionnaire 

2 Questions

  • Q1. What's a Single Ops tool?
  • Q2. Tell me about yourself
  • Ans. 

    I am a dedicated and hardworking individual with a passion for learning and growth.

    • I have a background in marketing and have worked in the industry for 5 years.

    • I am currently pursuing a Master's degree in Business Administration to further my skills and knowledge.

    • I am a team player and enjoy collaborating with others to achieve common goals.

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: We had screening test in which 15 out of 40 were shortlisted
Tips: Be quick , skip the difficult ones
Duration: 20 minutes
Total Questions: 60

Round: Group Discussion
Experience: Had a brief discussion on the topic.Started the conversation and did positive contribution.
Tips: Speak with confidence , maintain eye contact with everyone .
Duration: 15 minutes

Round: Technical Interview
Experience: Have been asked around 10-15 questions , difficulty is moderate

Round: HR Interview
Experience: Open loop questions
Tips: Be realistic and keep it short

College Name: Malla Reddy Institute Of Engineering & Technology ( MRIET )

Skills evaluated in this interview

Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services CS Associate interview?
Sutherland Global Services interview process usually has 1-2 rounds. The most common rounds in the Sutherland Global Services interview process are HR, Telephonic Call and Resume Shortlist.
How to prepare for Sutherland Global Services CS Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are voice process, Bpo Voice, Communication Skills, Customer Relationship and Customer Service.

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Overall Interview Experience Rating

4.3/5

based on 9 interview experiences

Difficulty level

Easy 40%
Moderate 60%

Duration

Less than 2 weeks 80%
4-6 weeks 20%
View more
Join Sutherland Global Services We are a digital transformation company. We make digital 𝐡𝐮𝐦𝐚𝐧™

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Sutherland Global Services CS Associate Salary
based on 478 salaries
₹1.6 L/yr - ₹4.8 L/yr
9% less than the average CS Associate Salary in India
View more details

Sutherland Global Services CS Associate Reviews and Ratings

based on 92 reviews

3.8/5

Rating in categories

3.4

Skill development

3.6

Work-life balance

3.4

Salary

3.2

Job security

3.6

Company culture

3.0

Promotions

3.5

Work satisfaction

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