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TCS Itsm Lead Interview Questions and Answers

Updated 16 Mar 2023

TCS Itsm Lead Interview Experiences

1 interview found

Itsm Lead Interview Questions & Answers

user image Anonymous

posted on 16 Mar 2023

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Mar 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Online assessment on aptitude skills

Round 3 - Technical 

(1 Question)

  • Q1. Knowledge on ITSM and terminology
Round 4 - One-on-one 

(1 Question)

  • Q1. Real scenario situations, how they are handled.
  • Ans. 

    Real scenario situations are handled by analyzing the situation, identifying the root cause, and implementing a solution.

    • Analyze the situation to understand the problem

    • Identify the root cause of the problem

    • Develop a solution to address the root cause

    • Implement the solution and monitor its effectiveness

    • Make adjustments as necessary to ensure the problem is fully resolved

  • Answered by AI
Round 5 - HR 

(1 Question)

  • Q1. Salary expectations, availability & DOJ

Interview Preparation Tips

Interview preparation tips for other job seekers - Please go through the subject or competency on a broader aspect instead of BAU activities

Interview questions from similar companies

I applied via Company Website and was interviewed in Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. After 5 year in which position you will be
  • Ans. 

    In five years, I envision myself as a senior analyst, leading projects and mentoring junior team members while driving impactful data-driven decisions.

    • I aim to develop expertise in advanced analytics tools, such as Python and R, to enhance data modeling capabilities.

    • I plan to take on leadership roles in projects, guiding teams to deliver actionable insights that align with business goals.

    • I aspire to mentor junior analy...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - You should must improve your communication skills.

You have basic knowledge of your qualifications

Itsm Lead Interview Questions Asked at Other Companies

asked in TCS
Q1. Real scenario situations, how they are handled.
asked in Accenture
Q2. ITIL service model Service value chain Real life scenarios

I applied via Superset and was interviewed in Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. All questions are based on skills that you have mentioned in resume?

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to be strong in Basics of skills u have learnt.

I applied via Campus Placement and was interviewed in Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Introduction, projects, workshops, programming language, DBMS, hr related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence is the key, try learning new technologies like blockchain ML and AI.

What people are saying about TCS

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a digital marketer
3d
Do you think they're gonna work on employees' work-life balance, OR for just publicity?
Infosys, Infosys, TCS, Genpact Revise Workplace Policies Infosys is sending a warning mail, if an employee overshoots the daily limit while working remotely, the system triggers a notification Genpact introduced a new policy to log in before 11 am But will these companies really change, or is it just a show to mask their issues?
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Got a question about TCS?
Ask anonymously on communities.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself

Analyst Interview Questions & Answers

user image Anonymous

posted on 9 Jun 2021

I applied via Job Portal and was interviewed in May 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Journal entries
  • Q2. Journal

Analyst Interview Questions & Answers

Wipro user image Anonymous

posted on 23 Feb 2021

Interview Questionnaire 

1 Question

  • Q1. Previous Project Experience
  • Ans. 

    I worked on a data analysis project focused on improving customer retention through predictive modeling and data visualization.

    • Utilized Python and R for data analysis and predictive modeling.

    • Developed dashboards using Tableau to visualize customer behavior trends.

    • Collaborated with cross-functional teams to implement retention strategies.

    • Analyzed customer feedback to identify key areas for improvement.

  • Answered by AI
Are these interview questions helpful?

I applied via Naukri.com and was interviewed before Apr 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic questions only ... regarding job and experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident ... always say the truth ... never try to fake your details

Interview Questionnaire 

1 Question

  • Q1. What is the difference between java and c++
  • Ans. 

    Java is an object-oriented language while C++ is a hybrid language with both object-oriented and procedural features.

    • Java is platform-independent while C++ is platform-dependent.

    • Java has automatic garbage collection while C++ requires manual memory management.

    • Java has a simpler syntax and is easier to learn than C++.

    • C++ allows for low-level memory manipulation and is faster than Java.

    • Java has a larger standard library ...

  • Answered by AI

Skills evaluated in this interview

I applied via Campus Placement and was interviewed before May 2021. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Coding Test 

Its a pseudocode of data structures and c

Round 3 - Case Study 

Its English test

Round 4 - Technical 

(1 Question)

  • Q1. Technical questions of c
Round 5 - HR 

(1 Question)

  • Q1. Hr discussion of your final year project

Interview Preparation Tips

Topics to prepare for Capgemini Analyst interview:
  • C
  • Java
Interview preparation tips for other job seekers - Its very easy to crack interview..dont get any fear while talking to hr

TCS Interview FAQs

How many rounds are there in TCS Itsm Lead interview?
TCS interview process usually has 5 rounds. The most common rounds in the TCS interview process are HR, Resume Shortlist and Aptitude Test.
How to prepare for TCS Itsm Lead interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at TCS. The most common topics and skills that interviewers at TCS expect are ITSM and Incident.
What are the top questions asked in TCS Itsm Lead interview?

Some of the top questions asked at the TCS Itsm Lead interview -

  1. Real scenario situations, how they are handl...read more
  2. Knowledge on ITSM and terminol...read more

Tell us how to improve this page.

Overall Interview Experience Rating

3/5

based on 2 interview experiences

Difficulty level

Hard 100%

Duration

2-4 weeks 100%
View more

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TCS Itsm Lead Salary
based on 36 salaries
₹8.6 L/yr - ₹16 L/yr
17% less than the average Itsm Lead Salary in India
View more details

TCS Itsm Lead Reviews and Ratings

based on 9 reviews

2.7/5

Rating in categories

2.9

Skill development

2.5

Work-life balance

2.8

Salary

4.4

Job security

2.5

Company culture

2.0

Promotions

2.7

Work satisfaction

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