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TELUS Digital Technical Support Representative Interview Questions and Answers

Updated 1 Jan 2023

TELUS Digital Technical Support Representative Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Technical questions as how to troubleshoot the system
  • Q2. What is the process of troubleshooting and what parameters to be keep in mind when troubleshooting a system

Interview Preparation Tips

Interview preparation tips for other job seekers - Really a nice place to work. I am working with the same.

Skills evaluated in this interview

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Nov 2019. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Regarding my previous experience
  • Q2. A long lengthy order management questionnaire was given and we were asked to write 5 emails based on the order management.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, let the interviewer know your area of expertise.

Technical Support Representative Interview Questions Asked at Other Companies

Q1. What is the process of troubleshooting, and what parameters shoul ... read more
asked in Granicus
Q2. How will you handle a customer-facing position?
asked in Capgemini
Q3. What is the difference between a hub and a switch?
asked in Granicus
Q4. What do you know about Granicus?
Q5. Explain about some topic in different languages

Interview Questionnaire 

1 Question

  • Q1. Tell me something about your self, your hobbies, why you want to join this organization.
  • Ans. 

    I am a dedicated professional with a passion for continuous learning and a love for outdoor activities, eager to contribute to your team.

    • I have over five years of experience in project management, successfully leading teams to deliver projects on time and within budget.

    • In my free time, I enjoy hiking and photography, which helps me stay active and appreciate nature's beauty.

    • I am drawn to your organization because of it...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a technical one but was majorly a stress test. It lasted for about 1 hour 10 minutes. The interviewer wanted to test both my knowledge and communication skills. Most of the questions asked to me were related to my B.Tech curriculum i.e. computer science related topics. He stressed a lot on the basics related to my project topic. Luckily I was able to answer most of the questions correctly. I tried to answer each question with examples and also used props on the table (like pens, paperweights, pen stands etc.) to explain my theories. It was my first offcampus interview, and I think I did pretty well for a fresher. You need to stay calm and should apply presence of mind. Please go through the job description thoroughly word-by-word and recheck your resume to ensure that you are a best-fit for the position.

I applied via Walk-in and was interviewed before May 2019. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About yr self, dream, why choose company, happy moment in your life, inspiration person, Apitutude test

Interview Preparation Tips

Interview preparation tips for other job seekers - Really amazing experience, I working with Infosys last 18 month I learned different different training ,team work process knowledge and other skills I am proud be part of Infosys.

What people are saying about TELUS Digital

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Teleperformance
“Stop Wasting Candidates’ Time – A Message to Telus & Binary Semantics”
Companies like Telus International and Binary Semantics love wasting candidates’ time. They’ll schedule interviews, ask you to jump through multiple hoops, smile through the fake politeness — and then ghost you like you never existed. No rejection. No closure. No update. Just vanished. This isn’t just unprofessional — it’s downright disrespectful. If you can’t even handle basic communication after calling someone for an interview, maybe don’t pretend you’re running a “global organization.” Stop acting like you’re doing candidates a favour — it’s 2025, and we see right through these shady hiring games. You want respect? Start by giving it. 👎
Got a question about TELUS Digital?
Ask anonymously on communities.

I applied via Recruitment Consultant and was interviewed before Mar 2017. There were 5 interview rounds.

Interview Preparation Tips

General Tips: A good company to work for. You will get lots of good things to learn professionally and a huge scope for career development.
Skills: Communication, Body Language, Problem Solving, Analytical Skills, Presentation Skills, Time Management, Decision Making Skills
Duration: <1 week

I applied via Walk-in and was interviewed before Jan 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Jam and previous work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - I went through two rounds of interview and documentation part is a very long process took me nearly a month

TELUS Digital HR Interview Questions

27 questions and answers

Q. Tell me about your experience.
Q. How would your actions promote diversity?
Q. How would you investigate a person without knowing their name?

Interview Questionnaire 

2 Questions

  • Q1. About previous experience.And role of current job
  • Q2. Telephonic HR interview about salary

Interview Preparation Tips

Round: Resume Shortlist
Experience: Relevant Experience

Are these interview questions helpful?

I applied via Company Website and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 
Round 2 - Assignment 

Interview Preparation Tips

Interview preparation tips for other job seekers - Go for it it's a great company

I applied via Walk-in and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

No

Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Check all the review and think accordingly.

I applied via Naukri.com and was interviewed in Oct 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Java, spring cloud, Microservice technical questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidant and explain your technical knowledge in terms of practical solutions.

TELUS Digital Interview FAQs

How many rounds are there in TELUS Digital Technical Support Representative interview?
TELUS Digital interview process usually has 2 rounds. The most common rounds in the TELUS Digital interview process are Resume Shortlist and Technical.
How to prepare for TELUS Digital Technical Support Representative interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at TELUS Digital. The most common topics and skills that interviewers at TELUS Digital expect are Voice Process, Technical Voice Process, Customer Support, Dispatch and International BPO.
What are the top questions asked in TELUS Digital Technical Support Representative interview?

Some of the top questions asked at the TELUS Digital Technical Support Representative interview -

  1. What is the process of troubleshooting and what parameters to be keep in mind w...read more
  2. Technical questions as how to troubleshoot the sys...read more

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Overall Interview Experience Rating

5/5

based on 1 interview experience

Difficulty level

Moderate 100%

Duration

Less than 2 weeks 100%
View more
TELUS Digital Technical Support Representative Salary
based on 30 salaries
₹3.2 L/yr - ₹6.3 L/yr
22% more than the average Technical Support Representative Salary in India
View more details

TELUS Digital Technical Support Representative Reviews and Ratings

based on 6 reviews

3.1/5

Rating in categories

2.1

Skill development

2.6

Work-life balance

2.6

Salary

2.2

Job security

2.2

Company culture

2.0

Promotions

2.5

Work satisfaction

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