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Thinksynq
Solutions
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In critical situations, I prioritize communication, problem-solving, and teamwork to effectively manage challenges and ensure smooth operations.
Stay calm and assess the situation before taking action.
Communicate clearly with team members to gather insights and support.
Prioritize tasks based on urgency and impact; for example, addressing customer complaints first.
Use problem-solving skills to identify root causes a...
I am fluent in English, Spanish, and French.
English
Spanish
French
I am a dedicated customer support professional with a passion for helping others and solving problems efficiently.
Background: I have over 3 years of experience in customer support roles, assisting clients via phone, email, and chat.
Skills: Proficient in CRM software like Zendesk and Salesforce, which helps me track customer interactions effectively.
Problem-solving: I once resolved a complex billing issue for a cus...
I will handle a rude customer by remaining calm, empathizing with their frustration, and finding a solution to their problem.
Stay calm and composed
Listen actively to understand their concerns
Empathize with their frustration
Apologize for any inconvenience caused
Offer a solution or alternative
Seek assistance from a supervisor if necessary
Maintain professionalism throughout the interaction
I will remain calm, listen actively, empathize with the customer, and find a solution to their problem.
Remain calm and composed, even if the customer is being rude
Listen actively to understand the customer's concerns
Empathize with the customer and acknowledge their frustration
Find a solution to the customer's problem and offer alternatives if necessary
If the situation escalates, involve a supervisor or manager for...
Enthusiastic BPO professional with strong communication skills and a passion for customer service, eager to contribute to team success.
Name: John Doe, a dedicated professional with 3 years of experience in customer support.
Education: Bachelor's degree in Business Administration, which has equipped me with essential skills.
Experience: Worked at XYZ Company, where I handled customer inquiries and resolved issues eff...
Inside Sales refers to sales made remotely, usually over the phone or internet.
Inside Sales involves selling products or services remotely
It typically involves making sales over the phone or internet
Inside Sales representatives may work from a call center or remotely
Inside Sales is often used in B2B sales
Examples of Inside Sales include telemarketing and virtual sales
Interacting with people requires active listening, empathy, and clear communication.
Practice active listening by giving your full attention and asking clarifying questions.
Show empathy by acknowledging their feelings and perspective.
Communicate clearly by using simple language and avoiding jargon.
Be patient and respectful, even in difficult situations.
Adapt your communication style to their personality and prefere...
The impact of social media on mental health
Social media can have both positive and negative effects on mental health
Negative effects include increased anxiety, depression, and FOMO
Positive effects include social support, community building, and access to resources
It's important to use social media mindfully and take breaks when needed
Studies have shown that limiting social media use can improve mental health
I applied via Campus Placement and was interviewed in Mar 2024. There were 2 interview rounds.
Why should we hire you for this job? Related questions!
I plan to stay with the company long-term as I am committed to growing and contributing to its success.
I am dedicated to my career and value stability in my job
I see potential for growth and advancement within the company
I believe in the company's mission and values
I am committed to building strong relationships with colleagues and customers
I appeared for an interview in Apr 2024.
Your company is a leading provider of innovative solutions in the industry, focusing on customer satisfaction and operational excellence.
Founded in [Year], the company has grown to become a key player in [Industry].
The company emphasizes sustainability, implementing eco-friendly practices in its operations.
It has received numerous awards for excellence in customer service, such as [specific award].
The company invests h...
Conduct a test aptitude
In critical situations, I prioritize communication, problem-solving, and teamwork to effectively manage challenges and ensure smooth operations.
Stay calm and assess the situation before taking action.
Communicate clearly with team members to gather insights and support.
Prioritize tasks based on urgency and impact; for example, addressing customer complaints first.
Use problem-solving skills to identify root causes and im...
I applied via LinkedIn and was interviewed in Feb 2024. There were 2 interview rounds.
They check our communication skill
Background verification ensures a candidate's qualifications and history are accurate and trustworthy.
Verify educational qualifications by contacting institutions directly.
Check previous employment by reaching out to former employers for references.
Conduct criminal background checks to ensure safety and compliance.
Review social media profiles for any red flags or inconsistencies.
Use third-party services for comprehensi...
I applied via Walk-in and was interviewed before Aug 2023. There was 1 interview round.
I am a dedicated customer service professional with a passion for helping others and a strong background in problem-solving.
Over 3 years of experience in customer service roles, handling inquiries and resolving issues efficiently.
Skilled in using CRM software to track customer interactions and ensure follow-ups.
Recognized for maintaining a positive attitude and providing exceptional service, leading to a 95% customer s...
I applied via Recruitment Consulltant and was interviewed in May 2023. There were 2 interview rounds.
I applied via Recruitment Consulltant and was interviewed before Dec 2022. There were 2 interview rounds.
I applied via Walk-in and was interviewed before Sep 2023. There were 2 interview rounds.
I am a dedicated customer support professional with a passion for helping others and solving problems efficiently.
Background: I have over 3 years of experience in customer support roles, assisting clients via phone, email, and chat.
Skills: Proficient in CRM software like Zendesk and Salesforce, which helps me track customer interactions effectively.
Problem-solving: I once resolved a complex billing issue for a customer...
I am fluent in English, Spanish, and French.
English
Spanish
French
I am selected for this job because of my strong communication skills, problem-solving abilities, and previous experience in customer support.
Strong communication skills demonstrated through previous roles in customer service
Proven ability to solve customer issues efficiently and effectively
Previous experience in a similar role, showcasing my understanding of customer support best practices
I applied via Walk-in and was interviewed before Oct 2023. There was 1 interview round.
Basic Core java concept and spring boot
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The duration of Thinksynq Solutions interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 15 interview experiences
Difficulty level
Duration
based on 155 reviews
Rating in categories
Customer Support Executive
87
salaries
| ₹1 L/yr - ₹3 L/yr |
Customer Service Executive
36
salaries
| ₹1 L/yr - ₹3 L/yr |
Software Developer
24
salaries
| ₹2 L/yr - ₹5.4 L/yr |
Team Lead
17
salaries
| ₹1.5 L/yr - ₹4 L/yr |
Executive Accountant
14
salaries
| ₹2 L/yr - ₹3.6 L/yr |
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