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Thinksynq Solutions Interview Questions and Answers

Updated 27 Oct 2024
Popular Designations

9 Interview questions

A Process Associate was asked 9mo ago
Q. Describe a critical situation you faced and how you handled it.
Ans. 

In critical situations, I prioritize communication, problem-solving, and teamwork to effectively manage challenges and ensure smooth operations.

  • Stay calm and assess the situation before taking action.

  • Communicate clearly with team members to gather insights and support.

  • Prioritize tasks based on urgency and impact; for example, addressing customer complaints first.

  • Use problem-solving skills to identify root causes a...

View all Process Associate interview questions
A Customer Support Executive was asked 10mo ago
Q. Which languages do you know?
Ans. 

I am fluent in English, Spanish, and French.

  • English

  • Spanish

  • French

View all Customer Support Executive interview questions
A Customer Support Executive was asked 10mo ago
Q. Introduce yourself.
Ans. 

I am a dedicated customer support professional with a passion for helping others and solving problems efficiently.

  • Background: I have over 3 years of experience in customer support roles, assisting clients via phone, email, and chat.

  • Skills: Proficient in CRM software like Zendesk and Salesforce, which helps me track customer interactions effectively.

  • Problem-solving: I once resolved a complex billing issue for a cus...

View all Customer Support Executive interview questions
A Customer Executive was asked
Q. How would you handle a rude customer?
Ans. 

I will handle a rude customer by remaining calm, empathizing with their frustration, and finding a solution to their problem.

  • Stay calm and composed

  • Listen actively to understand their concerns

  • Empathize with their frustration

  • Apologize for any inconvenience caused

  • Offer a solution or alternative

  • Seek assistance from a supervisor if necessary

  • Maintain professionalism throughout the interaction

View all Customer Executive interview questions
A Customer Care Executive was asked
Q. How will you handle rude customers?
Ans. 

I will remain calm, listen actively, empathize with the customer, and find a solution to their problem.

  • Remain calm and composed, even if the customer is being rude

  • Listen actively to understand the customer's concerns

  • Empathize with the customer and acknowledge their frustration

  • Find a solution to the customer's problem and offer alternatives if necessary

  • If the situation escalates, involve a supervisor or manager for...

View all Customer Care Executive interview questions
A B.P.O was asked
Q. Please introduce yourself.
Ans. 

Enthusiastic BPO professional with strong communication skills and a passion for customer service, eager to contribute to team success.

  • Name: John Doe, a dedicated professional with 3 years of experience in customer support.

  • Education: Bachelor's degree in Business Administration, which has equipped me with essential skills.

  • Experience: Worked at XYZ Company, where I handled customer inquiries and resolved issues eff...

View all B.P.O interview questions

Thinksynq Solutions HR Interview Questions

4 questions and answers

Q. What do you know about our company?
Q. Why did you apply for this job?
Q. How many years do you plan to stay with this company?
A Senior Sales Executive was asked
Q. What do you know about Inside Sales?
Ans. 

Inside Sales refers to sales made remotely, usually over the phone or internet.

  • Inside Sales involves selling products or services remotely

  • It typically involves making sales over the phone or internet

  • Inside Sales representatives may work from a call center or remotely

  • Inside Sales is often used in B2B sales

  • Examples of Inside Sales include telemarketing and virtual sales

View all Senior Sales Executive interview questions
Are these interview questions helpful?
An Engineer- Customer Support was asked
Q. How do you interact with people?
Ans. 

Interacting with people requires active listening, empathy, and clear communication.

  • Practice active listening by giving your full attention and asking clarifying questions.

  • Show empathy by acknowledging their feelings and perspective.

  • Communicate clearly by using simple language and avoiding jargon.

  • Be patient and respectful, even in difficult situations.

  • Adapt your communication style to their personality and prefere...

View all Engineer- Customer Support interview questions
A BPO Executive was asked
Q. Explain a topic with 5 minutes
Ans. 

The impact of social media on mental health

  • Social media can have both positive and negative effects on mental health

  • Negative effects include increased anxiety, depression, and FOMO

  • Positive effects include social support, community building, and access to resources

  • It's important to use social media mindfully and take breaks when needed

  • Studies have shown that limiting social media use can improve mental health

View all BPO Executive interview questions

Thinksynq Solutions Interview Experiences

22 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Why should we hire you for this job? Related questions!

Round 2 - Personal Interview 

(5 Questions)

  • Q1. Company related questions,our native,etc...
  • Q2. HR process,why should hire you?,what about your self etc...
  • Q3. Our campus related
  • Q4. College life related & school life
  • Q5. About located company

Interview Preparation Tips

Topics to prepare for Thinksynq Solutions Telecalling Executive interview:
  • HR Administration
Interview preparation tips for other job seekers - Learn your communication skills & improve your knowledge,
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. He asking self intro
  • Q2. Why you choose this felt
Round 2 - Behavioral 

(1 Question)

  • Q1. How many years you will stay in this company
  • Ans. 

    I plan to stay with the company long-term as I am committed to growing and contributing to its success.

    • I am dedicated to my career and value stability in my job

    • I see potential for growth and advancement within the company

    • I believe in the company's mission and values

    • I am committed to building strong relationships with colleagues and customers

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and come to attend the interview. This is call center work so main advice you speak very well any languages that only important.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Apr 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Ask about the self info?
  • Q2. Ask about company?
  • Ans. 

    Your company is a leading provider of innovative solutions in the industry, focusing on customer satisfaction and operational excellence.

    • Founded in [Year], the company has grown to become a key player in [Industry].

    • The company emphasizes sustainability, implementing eco-friendly practices in its operations.

    • It has received numerous awards for excellence in customer service, such as [specific award].

    • The company invests h...

  • Answered by AI
Round 2 - Aptitude Test 

Conduct a test aptitude

Round 3 - HR 

(2 Questions)

  • Q1. Ask self info
  • Q2. Ask about the some cirtical situations how face it that
  • Ans. 

    In critical situations, I prioritize communication, problem-solving, and teamwork to effectively manage challenges and ensure smooth operations.

    • Stay calm and assess the situation before taking action.

    • Communicate clearly with team members to gather insights and support.

    • Prioritize tasks based on urgency and impact; for example, addressing customer complaints first.

    • Use problem-solving skills to identify root causes and im...

  • Answered by AI
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

They check our communication skill

Round 2 - HR 

(3 Questions)

  • Q1. Check oru background verification
  • Ans. 

    Background verification ensures a candidate's qualifications and history are accurate and trustworthy.

    • Verify educational qualifications by contacting institutions directly.

    • Check previous employment by reaching out to former employers for references.

    • Conduct criminal background checks to ensure safety and compliance.

    • Review social media profiles for any red flags or inconsistencies.

    • Use third-party services for comprehensi...

  • Answered by AI
  • Q2. Tell me about your self
  • Q3. Salary exception

Interview Preparation Tips

Interview preparation tips for other job seekers - Can you try job portal
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell about yourself
  • Ans. 

    I am a dedicated customer service professional with a passion for helping others and a strong background in problem-solving.

    • Over 3 years of experience in customer service roles, handling inquiries and resolving issues efficiently.

    • Skilled in using CRM software to track customer interactions and ensure follow-ups.

    • Recognized for maintaining a positive attitude and providing exceptional service, leading to a 95% customer s...

  • Answered by AI
  • Q2. Talk about something last seen movies or about your college life like that

Interview Preparation Tips

Topics to prepare for Thinksynq Solutions Customer Service Executive interview:
  • English communication
Interview preparation tips for other job seekers - It's a pretty good company for a fresher to improve your communication skills
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Tell me about yourself
  • Ans. Myself D.P Hari completed my b.tech it from rmd engineering college and also completed my diploma in multimedia and animation from arena animation
  • Answered Anonymously
  • Q2. Why did you choose this company
  • Ans. I choose this company as i had researched about this company on the internet and found good reviews from peers and also i also was gudied by magic bus an ngo for people who are differently abled and youngsters who are seeking job
  • Answered Anonymously
  • Q3. Whats your strength
  • Q4. How will you handle rude customers?
  • Q5. What if I didn't select you

Interview Preparation Tips

Topics to prepare for Thinksynq Solutions Customer Care Executive interview:
  • Communication Skills
  • Interpersonal Skills
  • MS Office
Interview preparation tips for other job seekers - Stay calm and cool and Crack the interview
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. 1. Reverse a string 2. Find the largest number 3. Sorting and merging questions 4. Print missing number 5. Palindrome
  • Q2. 6. Fibonacci 7. Hashmap implementation

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare Oops concept well and practice coding. Any language is preferable.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. How will handle rude customer

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay calm confident and positive and show case your skills all the best
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
-

I applied via Walk-in and was interviewed before Sep 2023. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Selfintroduction
  • Ans. 

    I am a dedicated customer support professional with a passion for helping others and solving problems efficiently.

    • Background: I have over 3 years of experience in customer support roles, assisting clients via phone, email, and chat.

    • Skills: Proficient in CRM software like Zendesk and Salesforce, which helps me track customer interactions effectively.

    • Problem-solving: I once resolved a complex billing issue for a customer...

  • Answered by AI
  • Q2. Which languages you know
  • Ans. 

    I am fluent in English, Spanish, and French.

    • English

    • Spanish

    • French

  • Answered by AI
  • Q3. Before you are worked in any company
Round 2 - HR 

(2 Questions)

  • Q1. Before you are worked in another company
  • Q2. Why you are selected this job
  • Ans. 

    I am selected for this job because of my strong communication skills, problem-solving abilities, and previous experience in customer support.

    • Strong communication skills demonstrated through previous roles in customer service

    • Proven ability to solve customer issues efficiently and effectively

    • Previous experience in a similar role, showcasing my understanding of customer support best practices

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Fluent English
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Oct 2023. There was 1 interview round.

Round 1 - Aptitude Test 

Basic Core java concept and spring boot

Top trending discussions

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Interview Hub
1w (edited)
anshitanegi
·
ex -
Planet Spark
When HR’s Chinese English made me drop the interview!
So, I talked to the HR yesterday about the interview. I asked Please send me the location But their English… bro I was shocked! It was like talking to someone jisne english nahi kuch ar hi seekh liya ho, if the HR’s English is this I can only imagine the rest of the company I decided to drop the interview with this chinese english😶‍🌫️
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Thinksynq Solutions Interview FAQs

How many rounds are there in Thinksynq Solutions interview?
Thinksynq Solutions interview process usually has 1-2 rounds. The most common rounds in the Thinksynq Solutions interview process are HR, Resume Shortlist and Group Discussion.
How to prepare for Thinksynq Solutions interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Thinksynq Solutions. The most common topics and skills that interviewers at Thinksynq Solutions expect are Communication Skills, Customer Service, voice process, Hindi and Excel.
What are the top questions asked in Thinksynq Solutions interview?

Some of the top questions asked at the Thinksynq Solutions interview -

  1. How will you handle rude custome...read more
  2. Ask about the some cirtical situations how face it t...read more
  3. What do you know about Inside Sal...read more
What are the most common questions asked in Thinksynq Solutions HR round?

The most common HR questions asked in Thinksynq Solutions interview are -

  1. What are your salary expectatio...read more
  2. Why are you looking for a chan...read more
  3. What is your family backgrou...read more
How long is the Thinksynq Solutions interview process?

The duration of Thinksynq Solutions interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Overall Interview Experience Rating

4.1/5

based on 15 interview experiences

Difficulty level

Easy 25%
Moderate 75%

Duration

Less than 2 weeks 75%
4-6 weeks 25%
View more

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Thinksynq Solutions Reviews and Ratings

based on 155 reviews

3.8/5

Rating in categories

3.8

Skill development

3.8

Work-life balance

2.9

Salary

3.9

Job security

3.8

Company culture

3.3

Promotions

3.8

Work satisfaction

Explore 155 Reviews and Ratings
Process Associate -Voice

Chennai,

Bangalore / Bengaluru

0-1 Yrs

₹ 2-2.5 LPA

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