Premium Employer

i

This company page is being actively managed by TTEC India Team. If you also belong to the team, you can get access from here

TTEC India Verified Tick Work with us arrow

Compare button icon Compare button icon Compare

Filter interviews by

TTEC India Chat Support Associate Interview Questions and Answers

Updated 20 Jun 2024

TTEC India Chat Support Associate Interview Experiences

2 interviews found

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

They will give a topic to do debate

Interview Preparation Tips

Interview preparation tips for other job seekers - They take interview in June and give joining date in October. Never join this.

I applied via Recruitment Consulltant and was interviewed in Dec 2021. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Grammar check 

(1 Question)

  • Q1. Wrote a paragraph of a topic of our choice.
Round 3 - Aptitude Test 

Did online assessment.

Round 4 - HR 

(1 Question)

  • Q1. Introduction, why choose BPO, shared from my previous work experience.
Round 5 - Had zoom face to face interview 

(1 Question)

  • Q1. Asked relating to customer care questions on zoom chat and we had to type the answers quickly.

Interview Preparation Tips

Topics to prepare for TTEC India Chat Support Associate interview:
  • bpo non voice
  • Computer Skills
  • Communication Skills
Interview preparation tips for other job seekers - Have to be patience through the whole process of interview.

Chat Support Associate Interview Questions Asked at Other Companies

asked in TTEC India
Q1. How would you handle customer care questions via Zoom chat, requi ... read more
Q2. How do you handle different situations with high-value customers?
Q3. Types of loans, diff db and credit card
Q4. What documents do you have?
Q5. Could you describe your educational background?

Top trending discussions

View All
Interview Hub
1w (edited)
anshitanegi
·
ex -
Planet Spark
When HR’s Chinese English made me drop the interview!
So, I talked to the HR yesterday about the interview. I asked Please send me the location But their English… bro I was shocked! It was like talking to someone jisne english nahi kuch ar hi seekh liya ho, if the HR’s English is this I can only imagine the rest of the company I decided to drop the interview with this chinese english😶‍🌫️
FeedCard Image
Got a question about TTEC India?
Ask anonymously on communities.

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed before Mar 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Previous work experience and educational qualifications.
  • Ans. 

    I have a diverse background in finance and marketing, with a strong educational foundation in business administration.

    • Bachelor's degree in Business Administration from XYZ University, focusing on finance and marketing.

    • Interned at ABC Corp, where I assisted in market research and data analysis, leading to a 15% increase in customer engagement.

    • Worked as a marketing assistant at DEF Ltd., managing social media campaigns t...

  • Answered by AI
  • Q2. About hobbies

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be confident while answering questions. Don't think too much.

I applied via Referral and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How will you resolve conflict ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Need to be confident while soft skills are important.

Associate Interview Questions & Answers

WNS user image Anonymous

posted on 14 Jul 2021

I applied via LinkedIn and was interviewed before Jul 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is companies future goals?

Interview Preparation Tips

Interview preparation tips for other job seekers - Grow with company

I applied via Naukri.com and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. Tell me something about your self.
  • Q2. What are your plans for next 5 years?
  • Q3. How long do you stick with job?
  • Q4. What will you do if you failed in job task?
  • Q5. What are strength and weakness?
  • Q6. What is customers service and how it can be improved?

Interview Preparation Tips

Interview preparation tips for other job seekers - You need think calm and answer patiently.

TTEC India HR Interview Questions

36 questions and answers

Q. Can you provide a brief overview of your experience and explain how it is r ... read more
Q. Can you provide a detailed introduction about yourself?
Q. What are the challenges you've faced in your previous job?

I applied via Recruitment Consultant and was interviewed before Nov 2019. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Why you want to join this industry i.e BPO
  • Q2. Because it's a fast growing industry, and it's good to start your career with such industry in which you can use your skills for personal growth as well as for company productivity. Moreover I have seen ma...
  • Q3. Why should we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't panic or get nervous, interviewer is also human. Be honest and smart.
Are these interview questions helpful?

I applied via Campus Placement and was interviewed before Nov 2019. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Self introduction
  • Q2. Why should i hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - first thing ..confidence and the second one clarity matters a lot in any interview,
small tip instead of i come from a family of four, you can say i come from a happy family of four... be proud of what you are always.

as a fresher i have theoretical knowledge but yes am pretty sure that i can utilize my skills which contributes the growth of the organization.

I applied via Walk-in and was interviewed before Jan 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About communication skills & professional experience.

Interview Preparation Tips

Interview preparation tips for other job seekers - If was wonderful experience

Associate Interview Questions & Answers

WNS user image Anonymous

posted on 24 Feb 2022

I applied via Referral and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - HR 

(6 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Why are you looking for a change?
  • Q6. Tell me about yourself.
Round 2 - Aptitude Test 
Round 3 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself
  • Q2. What is your role in previous company
  • Q3. Process releted questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, Maximum answer to the question

TTEC India Interview FAQs

How many rounds are there in TTEC India Chat Support Associate interview?
TTEC India interview process usually has 3 rounds. The most common rounds in the TTEC India interview process are Resume Shortlist, Aptitude Test and HR.
What are the top questions asked in TTEC India Chat Support Associate interview?

Some of the top questions asked at the TTEC India Chat Support Associate interview -

  1. Asked relating to customer care questions on zoom chat and we had to type the a...read more
  2. Wrote a paragraph of a topic of our choi...read more

Tell us how to improve this page.

Overall Interview Experience Rating

1/5

based on 1 interview experience

Join TTEC India Spark your potential
TTEC India Chat Support Associate Salary
based on 93 salaries
₹2.2 L/yr - ₹5 L/yr
13% more than the average Chat Support Associate Salary in India
View more details

TTEC India Chat Support Associate Reviews and Ratings

based on 19 reviews

4.1/5

Rating in categories

3.6

Skill development

3.8

Work-life balance

4.0

Salary

4.2

Job security

4.3

Company culture

3.6

Promotions

3.9

Work satisfaction

Explore 19 Reviews and Ratings
Fraud Analyst
298 salaries
unlock blur

₹2.4 L/yr - ₹5.5 L/yr

Fraud Prevention Representative
241 salaries
unlock blur

₹2.4 L/yr - ₹4.5 L/yr

Chat Support Executive
215 salaries
unlock blur

₹2 L/yr - ₹4.8 L/yr

Customer Service Representative
180 salaries
unlock blur

₹1.7 L/yr - ₹5 L/yr

Chat Sales Associate
162 salaries
unlock blur

₹2 L/yr - ₹4.7 L/yr

Explore more salaries
Compare TTEC India with

Teleperformance

3.9
Compare

Concentrix Corporation

3.7
Compare

iEnergizer

4.7
Compare

WNS

3.3
Compare
write
Share an Interview