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Eternal Limited Key Account Manager Interview Questions and Answers
27 Interview questions
I plan to increase orders by enhancing relationships, leveraging data, and implementing targeted marketing strategies.
Strengthen relationships with key clients through regular check-ins and personalized service.
Utilize data analytics to identify trends and tailor offerings to meet specific client needs.
Implement targeted marketing campaigns, such as local promotions or events, to attract new customers.
Collaborate ...
Zomato is a global restaurant aggregator and food delivery service, connecting users with local dining options and reviews.
Founded in 2008, Zomato started as a restaurant discovery platform.
Offers food delivery services in various cities worldwide, e.g., India, UAE, and the USA.
Users can read reviews, view menus, and check restaurant ratings.
Zomato also provides a subscription service called Zomato Gold for exclus...
Sales is the process of exchanging goods or services for money, involving persuasion and relationship-building.
Sales involves identifying customer needs and providing solutions.
It includes building relationships with clients to foster trust.
Sales techniques can vary, such as consultative selling or direct selling.
For example, a car salesperson helps customers find the right vehicle based on their preferences.
Sales...
Engage clients with tailored solutions, showcasing value and building long-term partnerships for mutual growth.
Understand client needs: Conduct thorough research on the client's business and industry.
Tailored solutions: Present customized offerings that address specific challenges faced by the client.
Value proposition: Clearly articulate the benefits of your product/service, such as cost savings or efficiency impr...
Onboarding a restaurant on Zomato involves several key steps to ensure a smooth integration and effective partnership.
1. Initial Contact: Reach out to the restaurant owner or manager to discuss the benefits of joining Zomato.
2. Documentation: Collect necessary documents such as business licenses, menu, and pricing details.
3. Account Setup: Create a Zomato account for the restaurant, ensuring all information is acc...
What are the roles & responsibilities of a Key Account Manager at Eternal Limited?
Read full roles & responsibilities 
Zomato has recently introduced the 'Zomato Pro Plus' subscription service in the market.
Zomato Pro Plus offers additional benefits such as priority delivery and exclusive discounts.
The subscription service aims to enhance customer loyalty and increase revenue for the company.
Eternal Limited HR Interview Questions
Zomato generates revenue through various sources including advertising, subscription services, and commission fees.
Advertising: Zomato offers advertising space to restaurants and food delivery services on its platform.
Subscription services: Zomato Gold is a subscription-based service that offers discounts and deals at partner restaurants.
Commission fees: Zomato charges a commission fee to restaurants for orders pl...
To onboard 100 restaurants in 31 days, I would require dedicated sales team, marketing support, and streamlined onboarding process.
Dedicated sales team to reach out to potential restaurants and negotiate partnerships
Marketing support to create awareness and attract restaurants to join
Streamlined onboarding process to quickly and efficiently onboard new restaurants
Regular follow-ups and support to ensure successful...
I would approach the person with a friendly smile and engage them in a conversation to understand their interests and needs before presenting a product that aligns with them.
Start by greeting the person and asking how their day is going
Engage in small talk to build rapport and establish a connection
Ask open-ended questions to uncover their interests and needs
Present a product that aligns with their interests and n...
My current KRAs include managing key accounts, developing relationships, achieving sales targets, and providing excellent customer service.
Managing key accounts to ensure customer satisfaction and retention
Developing strong relationships with clients to increase business opportunities
Achieving sales targets by identifying new business opportunities and upselling products/services
Providing excellent customer servic...
Eternal Limited Key Account Manager Interview Experiences
35 interviews found
Anonymous
Selected
I appeared for an interview in Jan 2025.
(2 Questions)
- Q1. What motivates you to join Zomato?
- Ans.
I am motivated to join Zomato because of its innovative approach to the food industry and its strong reputation for customer satisfaction.
Exciting opportunity to work with a leading company in the food industry
Passion for food and interest in exploring new culinary experiences
Desire to contribute to a company known for its customer-centric approach
Opportunity to work in a dynamic and fast-paced environment
Alignment wit...
- Q2. What are the reasons for your transition to a different industry?
- Ans.
Seeking new challenges and opportunities for growth in a different industry.
Desire for new challenges and learning experiences
Opportunity for personal and professional growth
Interest in exploring different industries and markets
What is the average number of orders Zomato receives in a specific city, or how many restaurants are available in that city?
(2 Questions)
- Q1. How does Zomato generate revenue?
- Ans.
Zomato generates revenue through various sources including advertising, subscription services, and commission fees.
Advertising: Zomato offers advertising space to restaurants and food delivery services on its platform.
Subscription services: Zomato Gold is a subscription-based service that offers discounts and deals at partner restaurants.
Commission fees: Zomato charges a commission fee to restaurants for orders placed ...
- Q2. What recent strategy has Zomato introduced in the market?
- Ans.
Zomato has recently introduced the 'Zomato Pro Plus' subscription service in the market.
Zomato Pro Plus offers additional benefits such as priority delivery and exclusive discounts.
The subscription service aims to enhance customer loyalty and increase revenue for the company.
Interview Preparation Tips
Selected
I applied via Referral and was interviewed in Dec 2024. There was 1 interview round.
(2 Questions)
- Q1. What are your current Key Result Areas (KRAs)?
- Ans.
My current KRAs include managing key accounts, developing relationships, achieving sales targets, and providing excellent customer service.
Managing key accounts to ensure customer satisfaction and retention
Developing strong relationships with clients to increase business opportunities
Achieving sales targets by identifying new business opportunities and upselling products/services
Providing excellent customer service by ...
- Q2. How would you onboard a restaurant that is making good sales orders per month without any marketing onto the Zomato platform?
- Ans.
I would create a tailored marketing plan to showcase the benefits of being on the Zomato platform.
Conduct a thorough analysis of the restaurant's current sales and customer base
Highlight the potential increase in visibility and reach by being on Zomato
Offer a personalized onboarding process to address any concerns or questions the restaurant may have
Provide training on how to optimize their Zomato profile and utilize t...
Interview Preparation Tips
Ankita Nandam
Selected
I appeared for an interview in Jun 2025, where I was asked the following questions.
- Q1. What is zomato
- Ans.
Zomato is a global restaurant aggregator and food delivery service, connecting users with local dining options and reviews.
Founded in 2008, Zomato started as a restaurant discovery platform.
Offers food delivery services in various cities worldwide, e.g., India, UAE, and the USA.
Users can read reviews, view menus, and check restaurant ratings.
Zomato also provides a subscription service called Zomato Gold for exclusive d...
- Q2. What is sales
- Ans.
Sales is the process of exchanging goods or services for money, involving persuasion and relationship-building.
Sales involves identifying customer needs and providing solutions.
It includes building relationships with clients to foster trust.
Sales techniques can vary, such as consultative selling or direct selling.
For example, a car salesperson helps customers find the right vehicle based on their preferences.
Sales can ...
I applied via Referral and was interviewed in Sep 2024. There was 1 interview round.
(1 Question)
- Q1. How will you convince a traditional restaurant (old restaurant, that does not believe in going online) to onboard on Zomato?
- Ans.
I would highlight the benefits of online presence, showcase success stories of similar restaurants, and offer a trial period.
Explain the potential increase in visibility and customer reach by being listed on Zomato
Share success stories of other traditional restaurants that have seen growth after joining Zomato
Offer a trial period with no commitment to show the restaurant the potential benefits
Provide support and guidan...
I applied via Job Portal and was interviewed in Aug 2024. There was 1 interview round.
(2 Questions)
- Q1. Zomato takes 30% commission, competitors take 22% how will you convince the restaurant owner.
- Ans.
I will highlight the value Zomato provides beyond just commission rates.
Emphasize the additional services and benefits Zomato offers, such as increased visibility, marketing support, and access to a larger customer base.
Provide case studies or testimonials from other restaurants that have seen success with Zomato despite the higher commission rate.
Negotiate with the restaurant owner to find a mutually beneficial soluti...
- Q2. Tell me about yourself
definitegoldfinch
(5 Questions)
- Q1. Tell me about yourself.
- Q2. What do you know about the company?
- Q3. Why do you think you are a fit to this role?
- Ans.
I possess the skills, experience, and passion to excel as a Key Account Manager, driving growth and fostering strong client relationships.
Proven track record in managing key accounts, increasing revenue by 30% in my previous role through strategic relationship building.
Strong communication skills that enable me to effectively convey value propositions and address client needs, as demonstrated in my last project.
Experie...
- Q4. Sales pitch hypothetical
- Q5. Swiggy vs Zomato pros & cons
- Ans.
Swiggy and Zomato are popular food delivery platforms in India with their own unique pros and cons.
Swiggy has a larger market share and better delivery network.
Zomato offers a wider variety of cuisines and restaurants.
Swiggy has a user-friendly interface and faster delivery times.
Zomato has a loyalty program and more discounts and offers for users.
Swiggy has better customer service compared to Zomato.
I applied via Referral and was interviewed in May 2024. There was 1 interview round.
(5 Questions)
- Q1. Tell me about yourself
- Q2. What do you know about Zomato
- Q3. How does Zomato earn money
- Ans.
Zomato earns money through advertising, subscription fees from restaurants, and commission from food orders.
Zomato charges restaurants for advertising on their platform to reach more customers.
Restaurants pay subscription fees to be listed on Zomato's platform and access premium features.
Zomato takes a commission from food orders placed through their platform.
Zomato also offers premium services like Zomato Gold, which ...
- Q4. What are the different areas of Zomato
- Ans.
Zomato operates in various areas including food delivery, restaurant discovery, table reservations, and online ordering.
Food delivery services
Restaurant discovery platform
Table reservations
Online ordering system
- Q5. What's the role of a key account manager
- Ans.
Key account managers are responsible for managing relationships with important clients to ensure their needs are met and to maximize sales opportunities.
Develop and maintain strong relationships with key clients
Understand the client's business needs and objectives
Act as the main point of contact for the client within the company
Identify new sales opportunities within the account
Collaborate with internal teams to meet c...
(2 Questions)
- Q1. Tell me something about yourself
- Q2. Sell a pen to engineer not used pen since 10 years
- Ans.
Highlight the benefits of using a pen after 10 years and how it can enhance the engineer's work.
Emphasize the importance of jotting down ideas and notes for better organization
Discuss the convenience of using a pen for quick sketches or diagrams
Mention the reliability of a pen compared to digital devices in certain situations
Interview Preparation Tips
Selected
I appeared for an interview in Oct 2024, where I was asked the following questions.
- Q1. You have two empty jugs — one that can hold exactly 3 liters of water and another that can hold exactly 4 liters. You also have access to an unlimited supply of water. Your task is to measure exactly 5 lit...
- Q2. Sell Me This Comb: Imagine you are a salesperson and your challenge is to sell a comb to a bald man. You know he has no hair. How would you convince him to buy the comb? What’s your pitch?
(1 Question)
- Q1. One on one sales pitch
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Eternal Limited Key Account Manager Reviews and Ratings
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