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HDFC Bank

3.8

based on 44.4k Reviews

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Proud winner of ABECA 2025 - AmbitionBox Employee Choice Awards

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HDFC Bank Collection Officer Reviews

Updated 24 Jul, 2025

Category Ratings

4.1

Company Culture

4.1

Job Security

4.1

Work-Life Balance

4.0

Skill Development

4.0

Work Satisfaction

3.8

Salary

3.3

Promotions

What employees say about HDFC Bank?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

61% employees reported

Monday to Saturday

65% employees reported

Flexible timing

54% employees reported

Within city

61% employees reported

View more detailed insights

Gender based rating

3.7

Rated by Women

31 reviews

4.4

Rated by Men

146 reviews

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193 reviews found

Sort By: Popular

Collection Officer in Assam,Jagiroad

Full Time

Finance Department

5.0

updated on 19 Dec 2024

Likes

I appreciate the supportive work environment which fosters collaboration among team members. There are ample opportunities for professional growth and development through various training programs. The bank's commitment to innovation and customer service motivates me to deliver my best work every day. Final answer: I enjoy working at HDFC Bank due to its supportive culture, growth opportunities, and focus on innovation....Read More

Dislikes

Good

What people are saying about HDFC Bank

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considerablequail

works at

HDFC Bank

SWITCHING FROM RETAIL BRANCH BANKING TO KYC AML.

I'm working in a reputed private sector bank for 2.4 years. Previously I had worked on a different p... read more

Got a question about HDFC Bank?Ask anonymously on communities.

HDFC Bank Collection Officer Interview Questions

A Collection Officer was asked 4mo agoQ. How do you explain to customers that they need to make a payment?

Read all Collection Officer questions

A Collection Officer was asked 4mo agoQ. What is the process of communicating with customers as a collection officer, and...read more

Read all Collection Officer questions

Get interview-ready with top interview questions & answers

A Collection Officer was asked Q. If a customer does not answer the call, what steps do you take?

Read all Collection Officer questions

A Collection Officer was asked Q. How do you handle customers in angry situations?

Read all Collection Officer questions

A Collection Officer was asked Q. How do you handle customers?

Read all Collection Officer questions

View all

Collection Officer in Varanasi

Full Time

Research & Development - Other Department

3.0

updated on 26 Apr 2025

Likes

Based on user ratings: Skill development, Work satisfaction, Work-life balance

Dislikes

Based on user ratings: Salary, Promotions

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country, Travel Within City, International Travel.

Read HDFC Bank Collection Officer Reviews based on locations

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Top Rated Mega Company - 2025

Top Rated Banking Company - 2025

#15 Top Rated Mega Company - 2024

#2 Top Rated Banking Company - 2024

HQ - Mumbai, Maharashtra, India

Banking

1 Lakh+ Employees (India)

People also ask about HDFC Bank's Collection Officers

Is HDFC Bank a good place to work for Collection Officers?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.3 out of 5 from over 193 employee reviews, it's clear that most collection officers have a positive experience working at HDFC Bank. Company culture holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about company culture and career growth on AmbitionBox.

Does HDFC Bank pay their Collection Officers well?

According to AmbitionBox reviews, HDFC Bank collection officers rate their salary and benefits at 3.8 out of 5, based on 193 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about HDFC Bank's collection officers salaries here and to read reviews specifically about salary and benefits at HDFC Bank for collection officers, click here .

How is the work culture at HDFC Bank for Collection Officers?

Work culture at HDFC Bank for collection officers is rated 4.1 out of 5 by 193 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at HDFC Bank. To read reviews specifically about work culture at HDFC Bank for collection officers, click here .

How is the job security at HDFC Bank for Collection Officers?

Based on 193 reviews on AmbitionBox, HDFC Bank's collection officers rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at HDFC Bank, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at HDFC Bank for collection officers, click here .

Is work from home available to Collection Officers at HDFC Bank?

According to AmbitionBox, 6% of HDFC Bank's collection officers work from home permanently, 61% work from the office, and 33% follow a hybrid model, based on 35 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.

HDFC Bank Collection Officer Reviews by Locations

HDFC Bank Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 193 HDFC Bank reviews submitted by HDFC Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HDFC Bank is the right company for you. 65% of employees reported the working days at HDF...