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Foundever

3.5

based on 2.2k Reviews

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Foundever Customer Support Executive Hyderabad / Secunderabad Reviews

Updated 27 May, 2025

Category Ratings

3.0

Company Culture

3.0

Work-Life Balance

3.0

Skill Development

3.0

Work Satisfaction

2.9

Job Security

2.9

Salary

2.6

Promotions

What employees say about Foundever?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

68% employees reported

Flexible timing

58% employees reported

Within city

53% employees reported

View more detailed insights

Gender based rating

2.7

Rated by Women

19 reviews

2.8

Rated by Men

15 reviews

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Top Mentions in Foundever Customer Support Executive Hyderabad / Secunderabad Reviews

35 reviews found

Sort By: Popular

Customer Support Executive in Hyderabad / Secunderabad

Full Time

Non Voice Department

1.0

updated on 04 Mar 2025

Likes

The work management in the organisation was good when it was sitel and sykes

Dislikes

Once the foundever took over the company is useless, no work management, they stress the agents so much with a lot of work pressure and the salary is low don't want to talk about increment, they just hiked literally 500 rs😂😂, anyone who is looking to join foundever be prepared to leave earth soon.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Hyderabad / Secunderabad

Full Time

Operations Support Department

1.0

updated on 21 Dec 2024

Likes

Nothing to like.

Dislikes

Until you are part of it you don't get proper support from the management, and once you resign and wants to followup for your FnF and documents like experience letter and reliving letter they are least bothered to reply. If by any chance you get a reply that will be rude, as if we are begging and asking them to do out of box. I would suggest anyone to join Foundever.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Support Executive in Hyderabad / Secunderabad

Full Time

Non Voice Department

5.0

updated on 27 May 2025

Likes

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Read Foundever Reviews based on similar designations

Customer Support Executive in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

4.0

updated on 02 Feb 2025

Likes

Process nd the work environment

Dislikes

None

Work Details

Work policy: other

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Full Time

Customer Success Department

5.0

updated on 19 Dec 2023

Likes

Good start up organisation learned lot off things from foundver

Dislikes

no dislikes

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Support Executive in Hyderabad / Secunderabad

Full Time

Non Voice Department

2.0

updated on 07 Jun 2023

Likes

Nothing

Dislikes

No growth 👎 and just see how the society is going out and what type of salaries they are providing once compare it.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

5.0

updated on 10 May 2023

Likes

Friendly environment, great team leaders

Dislikes

Transportation, cabs are never on time

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Support Executive in Hyderabad / Secunderabad

Full Time

Banking Operations Department

4.0

updated on 20 Jul 2023

Likes

For the freshers the company is too Good to learn and to improve the skills.

Dislikes

Only the promotion and increment.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

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Day to Day Office

1w (edited)

a deputy manager

50 Upvotes & I'll Quit My Job!

**Update** You guys really did it. Guess I’m unemployed now 😅 Next goal: 150 up... read more

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Customer Support Executive Jobs at Foundever

View All

Customer Support Executive

Hyderabad / Secunderabad

1 - 5 Yrs

Not Disclosed

HQ - Miami, Florida, United States (USA)

BPO

5k-10k Employees (India)

People also ask about Foundever, Hyderabad / Secunderabad Customer Support Executives

Is Foundever, Hyderabad / Secunderabad a good place to work for Customer Support Executives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.8 out of 5 from over 35 employee reviews, it's clear that most customer support executives have a below average experience working at Foundever, Hyderabad / Secunderabad. Company culture holds the highest rating at 3.0, while career growth is rated the lowest amongst all factors at 2.6.

Does Foundever, Hyderabad / Secunderabad pay their Customer Support Executives well?

According to AmbitionBox reviews, Foundever, Hyderabad / Secunderabad customer support executives rate their salary and benefits at 2.9 out of 5, based on 35 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Foundever, Hyderabad / Secunderabad's customer support executives salaries here and to read reviews specifically about salary and benefits at Foundever, Hyderabad / Secunderabad for customer support executives, click here .

How is the work culture at Foundever, Hyderabad / Secunderabad for Customer Support Executives?

Work culture at Foundever, Hyderabad / Secunderabad for customer support executives is rated 3.0 out of 5 by 35 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.

How is the job security at Foundever, Hyderabad / Secunderabad for Customer Support Executives?

Based on 35 reviews on AmbitionBox, Foundever, Hyderabad / Secunderabad's customer support executives rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Foundever, Hyderabad / Secunderabad.

How do I get a job at Foundever, Hyderabad / Secunderabad as a Customer Support Executive?

To get a job at Foundever, Hyderabad / Secunderabad as a Customer Support Executive, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Foundever interview questions and practice your responses to prepare thoroughly.

Foundever Customer Support Executive Reviews by Locations

Foundever Hyderabad / Secunderabad Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 35 Foundever reviews submitted by Foundever employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Foundever is the right company for you. 68% of employees reported the working days at Foun...