Accenture Process Analyst Interview Questions and Answers

My expected salary aligns with industry standards and reflects my skills and experience as a Process Analyst.

• Research industry standards: For example, the average salary for a Process Analyst in my region is $70,000.

• Consider my experience: With 5 years in process improvement, I would expect a salary at the higher end of the scale.

• Factor in company size: Larger companies often offer higher salaries due to their res...read more

Domain knowledge refers to expertise in a specific industry or field, essential for effective process analysis.

• Understanding industry-specific regulations, e.g., HIPAA in healthcare.

• Familiarity with common practices, like Agile in software development.

• Knowledge of key stakeholders and their roles, such as nurses and doctors in a hospital.

• Awareness of market trends that impact processes, like telemedicine growth in...read more

Unapplied cash can be due to various reasons such as incorrect customer information, unprocessed payments, or system errors.

• Incorrect customer information such as wrong account number or name can lead to unapplied cash.

• Unprocessed payments due to missing or incorrect payment information can also result in unapplied cash.

• System errors such as software glitches or network issues can cause unapplied cash.

• Unapplied ca...read more

I will investigate the issue by checking the receipts and contacting the customer and bank if necessary.

• Check the receipts to confirm if the invoice has been paid by the customer with another receipt

• Contact the customer to verify if they have made the payment

• Contact the bank to check if the payment has been received

• If necessary, escalate the issue to higher authorities for resolution

Cash Application is the process of recording and applying payments received from customers to their outstanding invoices.

• It involves matching payments received to the correct customer account and invoice

• It ensures accurate and timely recording of payments

• It helps in maintaining up-to-date accounts receivable records

• Examples include using accounting software to record payments and reconcile bank statements