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Accenture Interview Questions and Answers
4.2k Interview questions
Content moderation ensures safe online environments but can lead to censorship and user dissatisfaction.
Advantage: Protects users from harmful content, such as hate speech or graphic violence.
Disadvantage: Can lead to over-censorship, where legitimate content is mistakenly removed.
Advantage: Maintains community standards and fosters a positive user experience.
Disadvantage: Moderation can be inconsistent, leading t...
Companies are organized entities that produce goods or services to generate profit and contribute to the economy.
Companies can be classified as sole proprietorships, partnerships, or corporations.
Examples include Apple Inc. (corporation), local coffee shops (sole proprietorship), and law firms (partnership).
They operate in various sectors such as technology, healthcare, finance, and retail.
Companies are essential ...
RAG (Retrieval-Augmented Generation) combines retrieval and generation for enhanced AI responses.
RAG architecture integrates a retrieval mechanism with a generative model.
It retrieves relevant documents from a knowledge base to inform the generation process.
For example, in a question-answering system, RAG can pull in context from a database before generating an answer.
This approach improves accuracy and relevance ...
Transformers are deep learning models that use self-attention mechanisms for processing sequential data efficiently.
Introduced in the paper 'Attention is All You Need' by Vaswani et al. in 2017.
Utilizes self-attention to weigh the significance of different words in a sentence.
Eliminates the need for recurrent layers, allowing for parallel processing.
Commonly used in NLP tasks like translation, summarization, and t...
What people are saying about Accenture
Trending social media topics include climate change, mental health awareness, AI advancements, and pop culture events.
Climate Change: Discussions around COP28 and global warming initiatives.
Mental Health: Increased focus on mental health resources and destigmatization.
AI Advancements: Conversations about AI ethics and new technologies like ChatGPT.
Pop Culture: Viral trends from music releases, celebrity news, and ...
Depreciation is the systematic reduction of an asset's value over time due to wear and tear or obsolescence.
Depreciation allocates the cost of tangible assets over their useful lives.
For example, a delivery truck costing $30,000 may depreciate by $6,000 annually over five years.
It helps businesses match expenses with revenues, providing a clearer financial picture.
Common methods include straight-line, declining ba...
Accenture HR Interview Questions
AML and KYC are regulations aimed at preventing financial crimes and ensuring customer identity verification.
AML involves policies and procedures to detect and prevent money laundering activities.
KYC requires businesses to verify the identity of their clients to prevent fraud.
Examples of AML measures include transaction monitoring and reporting suspicious activities.
KYC processes may involve collecting identificat...
REST (Representational State Transfer) is an architectural style for designing networked applications using standard HTTP methods.
REST uses standard HTTP methods: GET (retrieve), POST (create), PUT (update), DELETE (remove).
Resources are identified by URIs (Uniform Resource Identifiers). For example, /users/123 represents a user with ID 123.
Data is typically exchanged in JSON or XML format, with JSON being the mos...
For loops can be faster than foreach due to reduced overhead and direct index access in arrays.
For loops access elements by index, which can be more efficient than the iterator used in foreach.
In a for loop, you can optimize by controlling the loop variable and avoiding additional function calls.
Example: for (int i = 0; i < array.Length; i++) { ... } vs foreach (var item in array) { ... }
For loops can be optimi...
I utilize various platforms for customer support, including CRM systems, communication tools, and ticketing software to enhance service delivery.
CRM Systems: I use platforms like Salesforce or Zendesk to manage customer interactions and data efficiently.
Communication Tools: Tools like Slack or Microsoft Teams facilitate real-time communication with team members and customers.
Ticketing Software: I rely on systems l...
Accenture Interview Experiences
8.7k interviews found
Anonymous
Selected
I applied via Naukri.com and was interviewed before Jan 2022. There were 4 interview rounds.
(10 Questions)
- Q1. How does dynamic email work
- Ans.
Dynamic email allows for personalized content to be displayed based on user behavior and preferences.
Dynamic email uses real-time data to customize email content
Content can change based on user behavior, location, and preferences
Examples include personalized product recommendations and location-based offers
Dynamic email can increase engagement and conversion rates
- Q2. Sending options in sfmc
- Q3. What is a/b test? how is winner version selected
- Ans.
A/B testing is a method of comparing two versions of a webpage or app to determine which one performs better.
A/B testing involves creating two versions of a webpage or app, with one element changed in the second version.
The two versions are then shown to different groups of users, and their behavior is tracked to determine which version performs better.
The winner version is selected based on statistical significance, w...
- Q4. Difference between journey builder & automation studio
- Q5. Entry sources in journey builder
- Ans.
Entry sources in Journey Builder are the starting points for customer journeys.
Entry sources can be data extensions, API events, Salesforce objects, or journey triggers.
Data extensions can be used to import contacts into a journey.
API events can be used to trigger a journey when a specific event occurs.
Salesforce objects can be used to trigger a journey when a record is created or updated.
Journey triggers can be used t...
- Q6. Difference between random split, decision split & engagement split
- Ans.
Random split is a random allocation of data, decision split is based on predetermined criteria, and engagement split is based on user behavior.
Random split divides data randomly into groups for testing
Decision split divides data based on predetermined criteria such as demographics or location
Engagement split divides data based on user behavior such as clicks or time spent on a page
Random split is useful for testing new...
- Q7. What is data extension and how to create it
- Ans.
A data extension is a table within Marketing Cloud that stores data and can be used for sending targeted emails.
To create a data extension, go to Email Studio > Subscribers > Data Extensions > Create
Choose the type of data extension you want to create (Standard or Filtered)
Define the fields and data types for the data extension
Set up any necessary relationships with other data extensions
Import or manually enter data in...
- Q8. Explain activities in automation studio
- Ans.
Automation Studio is a tool in Salesforce Marketing Cloud that allows users to automate marketing tasks and workflows.
Create and schedule automation activities
Import and export data
Create and manage data extensions
Create and manage queries
Create and manage triggered sends
Create and manage file transfers
Create and manage custom activities
- Q9. Data import options in sfmc?
- Ans.
Salesforce Marketing Cloud offers various data import options.
Data Extensions
File Transfer
API
Salesforce Connector
Marketing Cloud Connect
- Q10. Tell me about your pervious experience
Write sql queries of join, groupby, update, delete, insert
(3 Questions)
- Q1. Tell me about yourself
- Q2. Why do you want to work for our company
- Q3. Strengths & weakness
Interview Preparation Tips
explain all answer with two examples atleast
Skills evaluated in this interview
Chat and Email Support Executive Interview Questions & Answers
Jayasri Shermahamadpuram
posted on 14 Jul 2025
I appeared for an interview in Jun 2025, where I was asked the following questions.
- Q1. Q1. What important things should be followed when you are in conversation with the customers? When talking to customers, it's important to be polite, patient, and professional. I should listen carefully, r...
- Q2. Q2. How would you write an email to a customer regarding their delivery status? Dear [Customer's Name], Thank you for shopping with us! I'm writing to inform you that your order #[Order Number] is currentl...
- Q3. Q3. How would you handle a situation where a customer is angry and complaining about a delayed order? First, I would stay calm and not take it personally. I will listen to the customer’s concern carefully ...
- Ans.
Stay calm, listen, and provide solutions to address the customer's concerns about a delayed order.
Acknowledge the customer's feelings: 'I understand how frustrating this must be for you.'
Gather information: Ask for the order number to quickly locate their order details.
Provide updates: Share the current status of the order and any reasons for the delay.
Offer solutions: Suggest options like a revised delivery date or a ...
I appeared for an interview in May 2025, where I was asked the following questions.
- Q1. Tell me about yourself My name is Srividya I am I am from Bangalore I have recently completed my diploma in Computer Science in 2025 I have and good understanding of Java Python excel and SQL and I enjoy s...
- Q2. Why do you want to work in the IT services consultancies industry I want to work in the IT services and consultancy's industry because it offers at dynamic and fast faded and in ornamental where I can appl...
- Q3. What are you strength and weaknesses One of my keys is ability to learn quickly for example my final year I have learnt a new frame for a project and I have it was able to pick up within a short time and s...
- Q4. Where do you see yourself in 5 years Myself growing into a more killed and component professionally in the IT industry I aim to build a strong foundation in my role take on more responsibilities and plausi...
- Q5. Are you willing to relocate Yes I am waiting to relocate as a pressure I am open to new opportunities and experience that will help me to group grow both professionally and personally I understand that Re ...
- Ans.
I am open to relocating for new opportunities that enhance my professional and personal growth.
Relocation offers exposure to diverse work cultures, enhancing adaptability.
I am eager to learn from different teams and contribute to various projects.
For example, working in a new city can provide insights into regional market trends.
I believe that adapting to new environments fosters personal growth and resilience.
- Q6. Are you comfortable working in rotational shift Yes I am comfortable working in a rotational shift I understand that IT services in under consultancies Industries supporting Global clience often required f...
- Q7. What motivate you I motivated by opportunities to learn new things and solve problems I enjoyed talences that pushes me to think creatively and improve my skills for example during my academic project I wa...
- Q8. What are your salary expectations As a pressure my main focus or is on learning gaining experience and starting my career in a strong organisation I am open to the company standard for this role and truste...
- Q9. Why should we hire you As a fresher I bring a strong foundation in computer science I work on academic project where I applied my technical skills and amigo to gain Real world experience I am quickly learn...
- Q10. Do you prefer working independently or in a team I am comfortable working both independently and a team when the when I work independently I stay focused managed my time well and take responsibilities for...
- Ans.
I thrive in both independent and team settings, balancing focus and collaboration effectively.
Independently, I excel at time management, ensuring timely delivery of projects.
For example, I completed a data analysis project solo, meeting all deadlines and exceeding expectations.
In a team, I value collaboration, as it fosters diverse ideas and solutions.
During a group project, I facilitated brainstorming sessions that le...
Interview Preparation Tips
I appeared for an interview in Apr 2025, where I was asked the following questions.
- Q1. Day to day
- Q2. Tell about your self
- Q3. Tell about your school day
- Ans.
My school days were filled with learning, friendships, and memorable experiences that shaped my character and aspirations.
Waking up early and preparing for school, often with a hearty breakfast to fuel the day.
Engaging in various subjects like mathematics, science, and literature, which sparked my interest in accounting.
Participating in extracurricular activities such as sports and drama, which helped develop teamwork ...
- Q4. Tell about your village
- Q5. 5min tell about your
- Q6. Tell about your company
- Q7. Tell about your my hobbies
- Q8. Tell about u r monther
- Q9. Tell about your father
- Ans.
My father is a dedicated professional and a loving family man who inspires me with his values and work ethic.
He has been working as a senior accountant for over 20 years, showcasing his expertise in financial management.
He values education and always encouraged me to pursue my studies, often helping me with my homework.
In his free time, he enjoys gardening, which has taught me the importance of patience and nurturing.
H...
- Q10. Tell about your family
- Q11. Tell about your sister
- Ans.
My sister is a vibrant and ambitious individual, pursuing her dreams with passion and determination.
She is currently studying engineering at a prestigious university, showcasing her dedication to academics.
In her free time, she volunteers at a local animal shelter, demonstrating her love for animals and community service.
She enjoys painting and has held a few exhibitions, reflecting her creative side and artistic talen...
- Q12. Tell about friends
- Q13. Tell about college
- Q14. Tell about inter college
- Ans.
Inter-college competitions foster collaboration, skill development, and networking among students from different institutions.
Encourages teamwork: Students work together to solve problems or create projects.
Skill enhancement: Participants can improve their skills in various fields, such as finance, marketing, and public speaking.
Networking opportunities: Students meet peers and professionals, which can lead to internsh...
- Q15. Tell about tank band
- Ans.
A tank band is a supportive device used in various applications, including medical and industrial settings, to stabilize tanks.
Used in medical settings to secure IV bags or fluid tanks.
In industrial applications, it stabilizes large storage tanks.
Can be made of materials like metal or durable plastic.
Helps prevent movement or tipping of tanks during transport.
- Q16. Tell about childhood friends
- Ans.
My childhood friends were my companions in adventures, shaping my early experiences and teaching me valuable life lessons.
We built treehouses in the backyard, fostering creativity and teamwork.
We played cricket every evening, which taught me the importance of sportsmanship.
We shared secrets and dreams, creating a bond of trust that lasted through the years.
We explored the neighborhood on our bicycles, which instilled a...
- Q17. Tell about your family members
- Q18. Tell about bhadrakali Temple
- Ans.
Bhadrakali Temple is a revered Hindu shrine dedicated to Goddess Bhadrakali, known for its rich history and spiritual significance.
Located in the town of Bhadrak, Odisha, India.
The temple is dedicated to Goddess Bhadrakali, a fierce form of Goddess Durga.
It is believed to be over 1,000 years old, showcasing ancient architecture.
The temple attracts thousands of devotees, especially during festivals like Durga Puja.
The i...
- Q19. Tell about 1000 below time
- Ans.
The term '1000 below time' refers to a specific time measurement or event that occurs at a temperature of 1000 degrees below a reference point.
The phrase could relate to extreme cold environments, like outer space.
In scientific contexts, it may refer to cryogenic temperatures used in experiments.
For example, liquid nitrogen is around -196 degrees Celsius, which is significantly below 1000 degrees.
In a metaphorical sens...
- Q20. Tell about MBA friend
- Ans.
My MBA friend is a driven individual with a passion for business strategy and leadership, excelling in teamwork and innovation.
He completed his MBA from a prestigious university, focusing on marketing and finance.
He led a team project that increased a startup's revenue by 30% through innovative marketing strategies.
He is skilled in data analysis, using tools like Excel and Tableau to drive business decisions.
He activel...
- Q21. Tell about college friends
- Ans.
My college friends were a diverse group, each contributing unique perspectives and experiences that enriched my academic journey.
We formed a study group that met every week, helping each other understand complex topics like taxation and auditing.
One of my friends organized a charity event, showcasing our teamwork and commitment to social responsibility.
We often participated in college fests, where we collaborated on pr...
- Q22. Tell about Hyderabad
- Q23. Tell about your best friend
Interview Preparation Tips
Selected
I appeared for an interview in Feb 2025.
I'm interested fresher HR manager
I'm interested fresher HR manager best performance
(2 Questions)
- Q1. I'm interested fresher HR manager best
- Q2. For a fresh HR manager looking for a great conference, the SHRM Talent Conference & Expo is widely considered one of the best options, as it focuses on talent acquisition and is well-suited for those new t...
I'm interested fresher HR manager best conference
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Dec 2024. There was 1 interview round.
(5 Questions)
- Q1. How many variance in sap?
- Ans.
The number of variances in SAP can vary depending on the specific processes and transactions being analyzed.
The number of variances in SAP can be influenced by factors such as data entry errors, system glitches, or discrepancies in invoice processing.
Variances in SAP may be identified through reconciliation processes, exception reports, or manual reviews of accounts payable transactions.
Examples of variances in SAP inc...
- Q2. We cac explain the all accounts receivable and accounts payable
- Ans.
Accounts receivable and accounts payable are two important aspects of a company's financial operations.
Accounts receivable refers to money owed to a company by its customers for goods or services provided.
Accounts payable refers to money owed by a company to its suppliers or vendors for goods or services received.
Accounts receivable is an asset on the balance sheet, while accounts payable is a liability.
Managing accoun...
- Q3. What is the cost element and cost center?
- Q4. How many we have currencies in sap?
- Ans.
SAP supports over 160 currencies worldwide.
SAP supports over 160 currencies for global transactions.
Currencies can be configured in SAP using transaction code OB22.
Each currency is assigned a unique currency code (e.g. USD for US Dollar, EUR for Euro).
- Q5. How many types of projects
- Ans.
There are various types of projects, including internal projects, external projects, research projects, and development projects.
Internal projects focus on improving processes within the organization.
External projects involve working with external partners or clients.
Research projects aim to gather data and analyze findings.
Development projects focus on creating new products or services.
Examples: IT system implementati...
Interview Preparation Tips
- mba fresher
* Identify Your Strengths & Weaknesses:
* Strengths: What are you good at? What do you enjoy doing? What are your unique skills and talents?
* Weaknesses: What areas do you need to improve? What are your biggest challenges?
* Define Your Career Goals:
* Short-term: What kind of job are you looking for? What industry are you interested in? What salary range are you targeting?
* Long-term: What is your ideal career path? What are your long-term professional aspirations?
2. Enhance Your Job Search Strategy
* Build a Strong Online Presence:
* LinkedIn: Create a professional and engaging LinkedIn profile.
* Portfolio/Website: If applicable, showcase your work through a portfolio or personal website.
* Network, Network, Network:
* Attend industry events: Conferences, meetups, and workshops.
* Informational interviews: Connect with people working in your field of interest.
* Leverage your existing network: Let your friends, family, and former colleagues know you're job searching.
* Tailor Your Resume & Cover Letter:
* Customize: Tailor your resume and cover letter to each specific job application.
* Keywords: Use keywords from the job description to increase your chances of getting noticed by Applicant Tracking Systems (ATS).
* Quantify your achievements: Use numbers and data to demonstrate your accomplishments.
* Master the Job Interview:
* Practice: Prepare for common interview questions (behavioral, technical, etc.).
* Research: Learn about the company and the role you're interviewing for.
* Ask insightful questions: Demonstrate your interest and engagement.
3. Continuous Improvement
* Skill Development:
* Online courses: Platforms like Coursera, Udemy, and edX offer a wide range of courses.
* Certifications: Obtain relevant industry certifications to enhance your credentials.
* Volunteer work: Gain valuable experience and build your network.
* Stay Updated:
* Industry news: Keep up-to-date with the latest trends and developments in your field.
* Job market trends: Monitor job boards and industry publications to understand the current job market.
Key Advice:
* Be patient and persistent: The job search process can be challenging, but don't give up.
* Stay positive and maintain a growth mindset: Focus on your strengths and opportunities for improvement.
* Take care of yourself: Prioritize your physical and mental well-being during your job search.
Remember: The job market is constantly evolving. Be adaptable, proactive, and resourceful in your job search efforts. Good luck!
Aptitude test consists 2 section first section is of of Logical reasoning , Verbal reasoning and Analytical Reasoning
and next section is of technical mcqs MS office , cloud , networking and security , Pseudo code related mcqs
After that there were
(2 Questions)
- Q1. Tests our reading skills
- Q2. Test our speaking skill
(4 Questions)
- Q1. Tell me about yourself
- Q2. What was the difficult subject for you in your curriculum and how you did overcome it ?
- Ans.
Data Structures and Algorithms was the most difficult subject for me in my curriculum.
I struggled with understanding complex data structures like graphs and trees.
I overcame this by seeking help from professors, classmates, and online resources.
I practiced solving problems regularly on platforms like LeetCode and HackerRank.
I also joined study groups to discuss and work on challenging problems together.
- Q3. Explain in the brief about your Semester project including tech stack
- Ans.
Developed a web application for managing student records using HTML, CSS, JavaScript, and PHP
Used HTML for structuring the web pages
Utilized CSS for styling the pages and making them visually appealing
Implemented client-side functionality using JavaScript
Backend logic and database management done with PHP
Included features like student registration, course enrollment, and grade tracking
- Q4. What you do apart from curricular activities(Asking hobbies)
Interview Preparation Tips
Selected
I appeared for an interview in Dec 2024.
-Basic Accounting questions like simple journals , Accounting principles and concepts.
-Basic Excel tasks like questions (commonly used simple formulas ,chart preparation, pivot tables
etc,)
-Email writing.
-Simple Aptitude and Logical Reasoning questions.
Prepare well and try to attend maximum questions with better accuracy. Overall aptitude test is simple.
(9 Questions)
- Q1. Tell me About Yourself
- Q2. What is an Accrual Concept
- Ans.
Accrual concept refers to recognizing revenues and expenses when they are incurred, regardless of when cash is exchanged.
Accrual concept is a fundamental accounting principle that states that revenues and expenses should be recognized when they are incurred, not when cash is exchanged.
This concept helps in providing a more accurate representation of a company's financial position and performance.
For example, if a compa...
- Q3. Difference between Deferral and Accrual accounting
- Ans.
Deferral accounting recognizes revenue or expenses when they are earned or incurred, while accrual accounting recognizes revenue or expenses when they are realized or incurred.
Deferral accounting involves postponing the recognition of revenue or expenses until a later period.
Accrual accounting involves recognizing revenue or expenses when they are incurred, regardless of when cash is exchanged.
Deferral accounting is co...
- Q4. Journal entries for Accrual and Deferral transactions
- Ans.
Accrual and deferral transactions involve recording revenues or expenses before or after they are actually earned or incurred.
Accrual transactions involve recording revenues or expenses before they are actually earned or incurred
Deferral transactions involve recording revenues or expenses after they are actually earned or incurred
Examples of accrual transactions include recognizing revenue for services provided but not...
- Q5. What is a Bank Reconciliation and how to process it
- Ans.
Bank reconciliation is the process of comparing a company's records with those of the bank to ensure they match.
Gather bank statements and company records
Compare deposits, withdrawals, and fees on both sets of records
Identify and resolve any discrepancies
Adjust the company's records to match the bank's records
Prepare a bank reconciliation statement to document the process
Example: If the company recorded a deposit of $5...
- Q6. Difference between Depreciation and Amortization
- Q7. Difference between Provisions and Contingent
- Q8. Bad debts journal entries
- Q9. Other normal questions based on Resume like internships and educational qualifications and about year gap ; And also availability to WFO and to work in any shifts.
Interview Preparation Tips
In Aptitude round try to answer more questions also with better accuracy.
All the best guys.
charu wadhwa
Selected
(3 Questions)
- Q1. Can you provide a self-introduction?
- Q2. Could you provide details about your work experience?
- Ans.
I have 5 years of experience as a Sourcing Analyst in the retail industry.
Managed vendor relationships and negotiated contracts
Analyzed market trends and pricing to make strategic sourcing decisions
Implemented cost-saving initiatives resulting in a 10% reduction in procurement costs
Collaborated with cross-functional teams to ensure supply chain efficiency
- Q3. What is the P2P (Procure to Pay) cycle?
- Ans.
The P2P cycle refers to the process of procuring goods or services, receiving them, and paying for them.
The cycle starts with identifying the need for a product or service and creating a purchase requisition.
Next, the purchase requisition is approved and converted into a purchase order.
The supplier delivers the goods or services, which are then received and inspected by the buyer.
Once the goods/services are accepted, a...
(1 Question)
- Q1. Can you provide a self-introduction?
(1 Question)
- Q1. Salary expectation
Interview Preparation Tips
I appeared for an interview in Jan 2025.
(2 Questions)
- Q1. Circular wait Ans A circular chain with two or more processes, each one waiting for a resource held by the next process within the chain
- Q2. Hold and wait Ans A process must be holding at least one resource while waiting to acquire additional resources held by other process holding them
(2 Questions)
- Q1. The phrase 'lavish with his hospitality' in the third sentence of the first paragraph means Ans Extravagance in entertaining guest
- Q2. What is an Accenture coding Test Ans The Accenture coding Test but not like the one in the first stage,its much lengthier and more comprehensive.
Interview Preparation Tips
. Act kindly to everyone
. Send follow-up emails
. Learn job keywords
. Be mindful of your job location
I appeared for an interview in Feb 2025.
(3 Questions)
- Q1. Tell me about yourself
- Q2. Expected CTC
- Ans.
Expected CTC refers to the total compensation package an employee anticipates, including salary and benefits.
CTC stands for Cost to Company, which includes all expenses incurred by the employer.
It typically encompasses basic salary, allowances, bonuses, and benefits.
For example, if the basic salary is $50,000, and allowances and bonuses add another $20,000, the CTC would be $70,000.
When discussing expected CTC, conside...
- Q3. Why you left your previous company (Negative answers should be avoided)
(3 Questions)
- Q1. Questions based on the concepts of payroll
- Q2. Expected CTC
- Ans.
Expected CTC refers to the total compensation package an employee anticipates, including salary and benefits.
CTC stands for Cost to Company, which includes all expenses incurred by the employer.
It encompasses basic salary, allowances, bonuses, and benefits like health insurance.
For example, if the basic salary is $50,000, and allowances and benefits add up to $20,000, the CTC would be $70,000.
When discussing expected C...
- Q3. Discussion regards to Shift timings, Cab facility, Annual leaves, Variable bonus, Relocate bonus.
(1 Question)
- Q1. Regards to Payroll questions on what I did on daily basis.
Accenture Interview FAQs
Some of the top questions asked at the Accenture interview -
The duration of Accenture interview process can vary, but typically it takes about less than 2 weeks to complete.
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Accenture Interviews By Designations
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