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Cognizant Process Associate Interview Questions and Answers

Updated 20 May 2025

11 Interview questions

A Process Associate was asked 6mo ago
Q. Why should we hire you?
Ans. 

I bring a strong work ethic, relevant skills, and a commitment to excellence that aligns with your team's goals.

  • Proven track record of meeting deadlines: In my previous role, I consistently completed projects ahead of schedule, improving team efficiency.

  • Strong analytical skills: I successfully identified process bottlenecks and implemented solutions that reduced processing time by 20%.

  • Excellent communication: I ha...

A Process Associate was asked 8mo ago
Q. Can you give an example of bank reconciliations?
Ans. 

Bank reconciliations involve comparing the bank statement with the company's records to ensure they match.

  • Bank reconciliations help identify discrepancies between the bank statement and company records

  • Common examples include reconciling deposits, withdrawals, and bank fees

  • Reconciliations ensure accurate financial reporting and help prevent fraud

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A Process Associate was asked 8mo ago
Q. What is bank reconciliation?
Ans. 

Bank reconciliation is the process of comparing a company's records with those of its bank to ensure they match.

  • Bank reconciliation involves comparing the company's records of its financial transactions with the bank's records.

  • It helps identify any discrepancies or errors in the records that need to be resolved.

  • Common items in bank reconciliation include outstanding checks, deposits in transit, bank fees, and inte...

A Process Associate was asked 8mo ago
Q. What are accounts receivable and accounts payable?
Ans. 

Accounts receivable is the money owed to a company by its customers, while accounts payable is the money owed by a company to its suppliers.

  • Accounts receivable is the money that a company is owed by its customers for goods or services provided on credit.

  • Accounts payable is the money that a company owes to its suppliers for goods or services received on credit.

  • Accounts receivable is an asset on the company's balanc...

What people are saying about Cognizant

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a junior software engineer
1w
Job offer in Malaysia - legit or scam?
Hey everyone, I received a job proposal from Mindgraph for a Junior Mainframe Developer position in Malaysia (onsite). Not sure if it's a real deal. They found my resume on Naukri and the offer includes: * Experience: 3+ years on cardlink, VSAM, CICS, JCL * Location: Malaysia (Accenture client in Kuala Lumpur) * Notice: 0-60 days * Benefits: One-way ticket, 1-week stay, medical insurance, visa. Has anyone heard of Mindgraph or had a similar experience? Note : This is a permanent position with Mindgragh and you need to work with our client Accenture - Malaysia (Kaula Lumpur) & we will provide one way Air Ticket from India - Malaysia, 1 Week Accommodation, Medical Insurance and will take care of the Visa process also. Any insights would be appreciated!
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Ask anonymously on communities.
A Process Associate was asked 11mo ago
Q. How do you use dynamic XPath in Selenium?
Ans. 

Dynamic xpath in Selenium allows for locating web elements based on changing attributes or positions.

  • Dynamic xpath is used when web elements have changing attributes like IDs or classes.

  • Use functions like contains(), starts-with(), or ends-with() to create dynamic xpaths.

  • Example: //input[contains(@id,'username')]

  • Avoid using full xpath as it can be brittle and break easily.

  • Regularly update and test dynamic xpaths t...

A Process Associate was asked 11mo ago
Q. Given a string, write a program to reverse it.
Ans. 

Reverse a string program using array of strings

  • Create a function that takes an array of strings as input

  • Iterate through each string in the array and reverse it using built-in functions or manual reversal

  • Return the array of reversed strings

A Process Associate was asked
Q. How will you manage a high volume of client calls?
Ans. 

To manage loads of client calls, prioritize tasks, use effective communication skills, and utilize time management techniques.

  • Prioritize tasks based on urgency and importance

  • Use effective communication skills to understand client needs and provide appropriate solutions

  • Utilize time management techniques such as setting specific time slots for client calls

  • Take breaks in between calls to avoid burnout

  • Maintain accurat...

Are these interview questions helpful?
A Process Associate was asked
Q. Are you open to changing projects?
Ans. 

Yes, change projects can be managed effectively by following structured methodologies and best practices.

  • Change projects require clear objectives and goals to guide the process.

  • Stakeholder engagement is crucial; for example, involving team members in decision-making.

  • Utilizing change management frameworks like ADKAR can streamline the transition.

  • Regular communication helps in addressing concerns and maintaining tra...

A Process Associate was asked 4mo ago
Q. Explain the P2P process and Explain its stages
Ans. 

P2P process involves the entire cycle of purchasing goods or services, from requisition to payment.

  • P2P stands for Procure-to-Pay process

  • Stages include requisition, approval, purchase order creation, goods receipt, invoice receipt, invoice approval, and payment

  • Example: Employee raises a requisition for office supplies, manager approves it, purchase order is created, goods are received, invoice is received, invoice ...

A Process Associate was asked 8mo ago
Q. Golden rule of accounting
Ans. 

The golden rule of accounting states that debit what comes in and credit what goes out.

  • Debit what comes in and credit what goes out

  • Assets = Liabilities + Equity

  • Helps maintain the balance in accounting transactions

Cognizant Process Associate Interview Experiences

38 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I appeared for an interview in Apr 2025, where I was asked the following questions.

  • Q1. Tell me about your self
  • Q2. Select a won topic and w Speak 2 min
  • Ans. 

    The importance of effective communication in the workplace for enhancing collaboration and productivity.

    • Effective communication fosters teamwork, leading to better project outcomes. For example, regular team meetings can clarify goals.

    • Clear communication reduces misunderstandings, which can save time and resources. For instance, detailed emails can prevent confusion.

    • Active listening is crucial; it ensures all team memb...

  • Answered by AI
  • Q3. What is your aim
  • Ans. 

    My aim is to contribute effectively to my team while continuously improving my skills and delivering high-quality results.

    • To enhance my knowledge in process management, I plan to take relevant courses and certifications.

    • I aim to streamline workflows by identifying inefficiencies and suggesting improvements, like automating repetitive tasks.

    • My goal is to foster a collaborative environment, ensuring open communication an...

  • Answered by AI
  • Q4. What is your salary expectation
  • Q5. Why I should select you
  • Ans. 

    I bring a unique blend of skills, experience, and dedication that aligns perfectly with the requirements of a Process Associate role.

    • Strong analytical skills: I have successfully analyzed data trends in my previous role, leading to a 15% increase in process efficiency.

    • Attention to detail: My meticulous nature ensures that I catch errors before they escalate, as demonstrated in my last project where I reduced errors by ...

  • Answered by AI
  • Q6. What is the need to come in the job

Interview Preparation Tips

Interview preparation tips for other job seekers - Enter the fresh in the job
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Mar 2024.

Round 1 - Aptitude Test 

An aptitude test is a type of assessment used to measure an individual's natural abilities, talents, or skills in a specific area. Here are some key details about aptitude tests:

*Purpose:*

- Identify strengths and weaknesses
- Determine potential for success in a particular field or profession
- Guide career choices or educational paths

*Types of Aptitude Tests:*

- Verbal aptitude (language, reading comprehension)
- Numerical aptitude (math, problem-solving)
- Logical reasoning (pattern recognition, critical thinking)
- Spatial aptitude (visual, graphic, design-related skills)
- Mechanical aptitude (technical, engineering-related skills)

*Common Aptitude Tests:*

- SAT (Scholastic Aptitude Test)
- ACT (American College Testing)
- GRE (Graduate Record Examination)
- GMAT (Graduate Management Admission Test)
- LSAT (Law School Admission Test)
- MCAT (Medical College Admission Test)

*Test Format:*

- Multiple-choice questions
- Time-limited
- May include essays or written responses

*Scoring:*

- Raw scores (number of correct answers)
- Scaled scores (adjusted for test difficulty)
- Percentile ranks (comparison to other test-takers)

*Preparation:*

- Practice tests and sample questions
- Study guides and online resources
- Test-taking strategies and tips

Keep in mind that aptitude tests are just one tool used to assess abilities, and results should be considered alongside other factors, like education and experience. If you have specific questions or concerns about aptitude tests, feel free to ask!

Round 2 - Group Discussion 

A Group Discussion (GD) is a type of assessment used to evaluate a candidate's communication, teamwork, and problem-solving skills. Here are some key details about Group Discussionnam

Round 3 - One-on-one 

(1 Question)

  • Q1. Go ahead and ask your question, and I'll do my best to provide a helpful response. What would you like to know or discuss? (You can ask about Group Discussions, aptitude tests, or any other topic you're i...

Interview Preparation Tips

Interview preparation tips for other job seekers - Here are some valuable tips for job seekers:

1. *Define your goals*: Clearly identify the type of job you're looking for and your long-term career aspirations.

2. *Update your resume and online profiles*: Ensure your resume, LinkedIn profile, and other social media profiles are current and showcase your skills and experience.

3. *Network and make connections*: Attend industry events, join professional organizations, and connect with people in your field on LinkedIn.

4. *Develop new skills*: Continuously update your skills to stay relevant in the job market.

5. *Prepare for interviews*: Research the company, practice answering common interview questions, and prepare thoughtful questions to ask the interviewer.

6. *Be proactive*: Don't wait for opportunities to come to you - create your own by reaching out to companies, offering to help with projects, or volunteering.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Campus Placement

Round 1 - Aptitude Test 

Basic arithmetic, problem-solving, grammar, number system, permutations, Thinking ability

Round 2 - Technical 

(3 Questions)

  • Q1. Strong in basics of languages(C/C++/Java) according to your resume. About your project.
  • Q2. About software development life cycle
  • Q3. Coding question
Round 3 - HR 

(3 Questions)

  • Q1. About your hobbies.
  • Q2. Flexible for the night shift.
  • Ans. 

    Yes, I am flexible and available for night shifts, understanding their importance in maintaining operational efficiency.

    • I have previously worked night shifts in my last job, which helped me adapt to different work hours.

    • I understand that night shifts can be crucial for meeting deadlines and ensuring smooth operations.

    • I am willing to adjust my schedule to accommodate the needs of the team and the organization.

  • Answered by AI
  • Q3. Salary Expected
  • Ans. 

    I expect a salary that reflects my skills and the industry standards for a Process Associate role.

    • Research industry standards: For example, the average salary for a Process Associate in my region is around $50,000.

    • Consider my experience: With 3 years in a similar role, I believe a salary in the range of $55,000 to $60,000 is appropriate.

    • Factor in company size: Larger companies may offer higher salaries due to their res...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Aug 2024.

Round 1 - HR 

(1 Question)

  • Q1. Tellme about yourself
Round 2 - Technical 

(1 Question)

  • Q1. Explain the P2P process and Explain its stages
  • Ans. 

    P2P process involves the entire cycle of purchasing goods or services, from requisition to payment.

    • P2P stands for Procure-to-Pay process

    • Stages include requisition, approval, purchase order creation, goods receipt, invoice receipt, invoice approval, and payment

    • Example: Employee raises a requisition for office supplies, manager approves it, purchase order is created, goods are received, invoice is received, invoice is ap...

  • Answered by AI
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Why should we hire you
  • Ans. 

    I bring a strong work ethic, relevant skills, and a commitment to excellence that aligns with your team's goals.

    • Proven track record of meeting deadlines: In my previous role, I consistently completed projects ahead of schedule, improving team efficiency.

    • Strong analytical skills: I successfully identified process bottlenecks and implemented solutions that reduced processing time by 20%.

    • Excellent communication: I have ex...

  • Answered by AI
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Basic insurance and account management.

Process Associate Interview Questions & Answers

user image ANKITA PRIYADARSHINI NAYAK

posted on 24 Jul 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Dynamic xpath in selenium
  • Ans. 

    Dynamic xpath in Selenium allows for locating web elements based on changing attributes or positions.

    • Dynamic xpath is used when web elements have changing attributes like IDs or classes.

    • Use functions like contains(), starts-with(), or ends-with() to create dynamic xpaths.

    • Example: //input[contains(@id,'username')]

    • Avoid using full xpath as it can be brittle and break easily.

    • Regularly update and test dynamic xpaths to ens...

  • Answered by AI
  • Q2. Reverse string program
  • Ans. 

    Reverse a string program using array of strings

    • Create a function that takes an array of strings as input

    • Iterate through each string in the array and reverse it using built-in functions or manual reversal

    • Return the array of reversed strings

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Verbal, voice, typing

Round 3 - One-on-one 

(1 Question)

  • Q1. Tell me something about yourself.?
Round 4 - HR 

(1 Question)

  • Q1. How will I manage loads of client calls?
  • Ans. 

    To manage loads of client calls, prioritize tasks, use effective communication skills, and utilize time management techniques.

    • Prioritize tasks based on urgency and importance

    • Use effective communication skills to understand client needs and provide appropriate solutions

    • Utilize time management techniques such as setting specific time slots for client calls

    • Take breaks in between calls to avoid burnout

    • Maintain accurate rec...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest.

I applied via Company Website and was interviewed in Oct 2022. There were 4 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Wouldn’t it be great if you knew exactly what questions a hiring manager would be asking you in your next job interview?
  • Q2. What can you bring to the company?
  • Ans. 

    I bring a strong work ethic, attention to detail, and a collaborative spirit that enhances team productivity and efficiency.

    • Proven ability to manage multiple tasks efficiently, as demonstrated in my previous role where I handled data entry and customer inquiries simultaneously.

    • Strong analytical skills that allow me to identify process inefficiencies and suggest improvements, leading to a 15% increase in productivity in...

  • Answered by AI
Round 2 - One-on-one 

(3 Questions)

  • Q1. What are your greatest strengths?
  • Ans. 

    My greatest strengths include attention to detail, strong communication skills, and adaptability in fast-paced environments.

    • Attention to Detail: I consistently ensure accuracy in data entry, reducing errors by double-checking my work.

    • Strong Communication Skills: I effectively collaborate with team members and clients, ensuring clear understanding of processes.

    • Adaptability: I thrive in dynamic environments, quickly lear...

  • Answered by AI
  • Q2. Possible answer to “What are your greatest strengths?”
  • Q3. What do you consider to be your weaknesses?
  • Ans. 

    I tend to be overly critical of my work, which can slow down my productivity at times.

    • I often spend too much time reviewing my tasks to ensure perfection, which can lead to delays in meeting deadlines.

    • For example, during a recent project, I found myself rechecking data entries multiple times, which affected my overall efficiency.

    • I am working on setting stricter time limits for reviews to balance quality and productivit...

  • Answered by AI
Round 3 - One-on-one 

(2 Questions)

  • Q1. What is your greatest professional achievement?
  • Q2. Tell me about a challenge or conflict you’ve faced at work, and how you dealt with it.
Round 4 - Coding Test 

Coding tests are programming assessment tools used to objectively evaluate a candidate's programming skills across parameters such as problem-solving, coding aptitude, and de-bugging. Coding tests are widely used by organizations as an intrinsic step in the technical recruitment process.

Interview Preparation Tips

Topics to prepare for Cognizant Process Associate interview:
  • Tell me about yourself. What are
  • What are your strengths
  • Where would you like to be in yo
  • What's your ideal company? What
Interview preparation tips for other job seekers - Market yourself. ...
Apply even if you're not fully qualified. ...
Job search like it's your job. ...
Use informational interviews to network. ...
Set yourself apart with letters of recommendation. ...
Know yourself and what you want. ...
Pump yourself up and stay
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview before Feb 2024.

Round 1 - Aptitude Test 

Questions that require reasoning skills and a foundational understanding of English.

Round 2 - Technical 

(1 Question)

  • Q1. Tell me about yourself. Why healthcare industry? What is the job role of Accounts Receivable Analyst? What is HIPPA? Full fom of ICD and CPT What is a denial? What is a Rejection? What is a modifier? How ...

Cognizant Interview FAQs

How many rounds are there in Cognizant Process Associate interview?
Cognizant interview process usually has 2-3 rounds. The most common rounds in the Cognizant interview process are HR, Aptitude Test and Resume Shortlist.
How to prepare for Cognizant Process Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Cognizant. The most common topics and skills that interviewers at Cognizant expect are International Voice Process, Communication Skills, Payroll Processing, voice process and Customer Interaction.
What are the top questions asked in Cognizant Process Associate interview?

Some of the top questions asked at the Cognizant Process Associate interview -

  1. Round 1:Tell about the education system in Indi...read more
  2. Can interpret usage data or Market research to make decisi...read more
  3. How will I manage loads of client cal...read more
What are the most common questions asked in Cognizant Process Associate HR round?

The most common HR questions asked in Cognizant Process Associate interview are -

  1. Why are you looking for a chan...read more
  2. Tell me about yourse...read more
  3. What are your strengths and weakness...read more
How long is the Cognizant Process Associate interview process?

The duration of Cognizant Process Associate interview process can vary, but typically it takes about less than 2 weeks to complete.

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Overall Interview Experience Rating

4.6/5

based on 38 interview experiences

Difficulty level

Easy 6%
Moderate 88%
Hard 6%

Duration

Less than 2 weeks 71%
2-4 weeks 24%
6-8 weeks 6%
View more
Cognizant Process Associate Salary
based on 2.8k salaries
₹1 L/yr - ₹6.5 L/yr
6% more than the average Process Associate Salary in India
View more details

Cognizant Process Associate Reviews and Ratings

based on 437 reviews

3.6/5

Rating in categories

3.4

Skill development

3.5

Work-life balance

3.1

Salary

3.7

Job security

3.5

Company culture

3.0

Promotions

3.3

Work satisfaction

Explore 437 Reviews and Ratings
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