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Flipkart Wholesale Customer Service Associate Interview Questions and Answers

Updated 18 Oct 2022

Flipkart Wholesale Customer Service Associate Interview Experiences

1 interview found

I applied via Company Website and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Sir mujhe kuch smjh nhi aaya but kosis krunga ki apna sara dhyan apne work pe du or apne customer ko tym to tym service provide du
  • Ans. I'm sahil my father name is Rahim
  • Answered Anonymously
  • Q2. I'm fresher and looking are very cute

Interview Preparation Tips

Interview preparation tips for other job seekers - Online profile banana or customer service representative krna

Top trending discussions

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Interview Hub
1w (edited)
anshitanegi
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ex -
Planet Spark
When HR’s Chinese English made me drop the interview!
So, I talked to the HR yesterday about the interview. I asked Please send me the location But their English… bro I was shocked! It was like talking to someone jisne english nahi kuch ar hi seekh liya ho, if the HR’s English is this I can only imagine the rest of the company I decided to drop the interview with this chinese english😶‍🌫️
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Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What skills do you have that would make us better?
  • Q2. I'd provide Loyalty to your workplace

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep an open mind during the interview, ask a lot of questions

Customer Service Associate Interview Questions Asked at Other Companies

Q1. A customer received a damaged product and wants to return it. How ... read more
asked in Amazon
Q2. What is the difference between good customer service and bad cust ... read more
Q3. If a customer is not satisfied with your answer, what will you do ... read more
Q4. What do you understand by customer care service?
Q5. Why is customer care service important for a company?

I applied via Naukri.com and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. When is the interview date
  • Q2. How the interview will take place
  • Q3. What kind of interview will happen
  • Q4. Whether there will be a direct interview or an online interview

Interview Preparation Tips

Interview preparation tips for other job seekers - Cleara knows Tamil.If you speak English, you do not know how to reply.Please listen to Costin's Tamil

I applied via AmbitionBox and was interviewed in Oct 2022. There were 7 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

General knowledge information

Round 3 - Group Discussion 

It topic general topics like online shopping is good or bad

Round 4 - Coding Test 

Technical like c java html c++

Round 5 - Coding Test 

Website design . Java c html online shopping

Round 6 - HR 

(1 Question)

  • Q1. Experience of previous company
Round 7 - One-on-one 

(1 Question)

  • Q1. Personal information

Interview Preparation Tips

Interview preparation tips for other job seekers - I have done BE in computer science and engineering
Also experienced in tech Mahindra as customer service accositive
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

It was good it was all about the coustomer service information and how to Handel the coustomers

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Personal information

Round 3 - Case Study 

Work experience,skill check,communication,voice check etc.

Round 4 - Technical 

(1 Question)

  • Q1. Work skill check on laptop,mobile.

Interview Preparation Tips

Interview preparation tips for other job seekers - First of all focse on body language. Think positively and persistence. Should be prepared and alert.

Flipkart Wholesale HR Interview Questions

27 questions and answers

Q. What responsibilities do you manage as a food safety specialist?
Q. Would you prefer to work at Flipkart and why?
Q. Why do you want to work for Flipkart?
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. What is your name
  • Ans. My name is aadil Ahmad Dar
  • Answered by aadil121
  • Q2. What is your age
  • Ans. My age is 24 year old
  • Answered by aadil121
  • Q3. What about your qualification
  • Ans. I have completely 12 th + 1 year diploma in computer science
  • Answered by aadil121
  • Q4. What about your family
  • Ans. My family members is 5
  • Answered by aadil121
  • Q5. What is your hobbies

Interview Preparation Tips

Interview preparation tips for other job seekers - I really like this job i need this job
Are these interview questions helpful?

I applied via Company Website and was interviewed before Jan 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips

Interview Preparation Tips

Interview preparation tips for other job seekers - Amazon ps and prossese fundamental

I applied via Company Website and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. What is customer sapoot executive
  • Ans. 

    A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.

    • Resolves customer queries and complaints

    • Provides product information and technical support

    • Maintains customer records and feedback

    • Ensures customer satisfaction and retention

    • May involve sales and upselling

    • Examples: call center representative, help desk technician, customer service agent

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Amazon Sellers Services Customer Support Executive interview:
  • Customer sapoot executive
Interview preparation tips for other job seekers - Hello sir I am Rahul Jha my job for customer sapoot executive

I applied via Company Website and was interviewed before Jun 2021. There were 15 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. What is customer sapoot executive
  • Ans. 

    A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.

    • Resolves customer queries and complaints

    • Provides product information and troubleshooting assistance

    • Maintains customer records and feedback

    • Ensures customer satisfaction and retention

    • May involve communication through various channels like phone, email, chat, or social media

  • Answered by AI
Round 3 - Aptitude Test 

What is customer sapoot executive

Round 4 - Technical 

(1 Question)

  • Q1. What is customer sapoot executive
  • Ans. 

    A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.

    • They handle customer queries and complaints through various channels such as phone, email, or chat.

    • They ensure customer satisfaction by resolving issues and providing solutions.

    • They may also provide product or service information, process orders, and handle returns or refunds.

    • They need to have...

  • Answered by AI
Round 5 - One-on-one 

(1 Question)

  • Q1. What is customer sapoot executive
  • Ans. 

    A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.

    • Resolves customer queries and complaints

    • Provides product information and troubleshooting assistance

    • Maintains customer records and feedback

    • Ensures customer satisfaction and retention

    • May involve handling customer calls, emails, or chats

    • Requires excellent communication and problem-solving skills

  • Answered by AI
Round 6 - Group Discussion 

What is customer sapoot executive

Round 7 - Assignment 

What is customer sapoot executive

Round 8 - Case Study 

What is customer sapoot executive

Round 9 - Group Discussion 

What is customer sapoot executive

Round 10 - Coding Test 

What is customer sapoot executive

Round 11 - Case Study 

What is customer sapoot executive

Round 12 - Assignment 

What is customer sapoot executive

Round 13 - One-on-one 

(1 Question)

  • Q1. What is customer sapoot executive
  • Ans. 

    A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.

    • Resolves customer queries and complaints

    • Provides product information and technical support

    • Maintains customer records and feedback

    • Ensures customer satisfaction and retention

    • May involve sales and upselling

    • Examples: call center representative, technical support specialist, customer service agent

  • Answered by AI
Round 14 - Coding Test 

What is customer sapoot 6

Round 15 - HR 

(1 Question)

  • Q1. What is customer sapoot executive
  • Ans. 

    A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.

    • Resolves customer queries and complaints

    • Provides information about products or services

    • Assists customers in placing orders or making payments

    • Maintains customer records and follows up on their issues

    • Ensures customer satisfaction and retention

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Hello sir I am Rahul Jha my job for customer sapoot executive

Flipkart Wholesale Interview FAQs

How many rounds are there in Flipkart Wholesale Customer Service Associate interview?
Flipkart Wholesale interview process usually has 2 rounds. The most common rounds in the Flipkart Wholesale interview process are Resume Shortlist and One-on-one Round.

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Flipkart Wholesale Customer Service Associate Reviews and Ratings

based on 2 reviews

4.7/5

Rating in categories

4.7

Skill development

4.7

Work-life balance

4.7

Salary

4.5

Job security

4.5

Company culture

4.5

Promotions

4.6

Work satisfaction

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