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H&M Sales Advisor Interview Questions and Answers
5 Interview questions
Customer service is the support and assistance provided to customers before, during, and after their purchase experience.
Effective communication: Listening to customer needs and responding clearly. Example: A sales advisor explaining product features.
Problem-solving: Addressing customer issues promptly. Example: Resolving a billing error quickly to retain customer trust.
Empathy: Understanding customer emotions and...
Enthusiastic sales advisor with a passion for customer service and a proven track record in exceeding sales targets.
Background: I have over 3 years of experience in retail sales, working with diverse customers.
Skills: Strong communication skills, able to build rapport quickly with clients.
Achievements: Consistently exceeded sales targets by 20% in my previous role.
Approach: I believe in understanding customer need...
I have a good understanding of store operations and have experience in managing inventory, handling customer complaints, and ensuring smooth functioning of the store.
I have experience in managing inventory and ensuring stock levels are maintained.
I am familiar with handling customer complaints and resolving them in a timely manner.
I have knowledge of cash handling procedures and can ensure that all transactions ar...
Customer service is the act of providing assistance and support to customers before, during, and after a purchase.
It involves actively listening to customers and addressing their needs and concerns.
It requires being knowledgeable about the product or service being offered.
It involves being friendly, patient, and empathetic towards customers.
It includes resolving customer complaints and issues in a timely and satis...
Sales is the process of persuading a potential customer to buy a product or service.
Sales involves identifying potential customers and their needs
It requires effective communication and negotiation skills
Salespeople must be knowledgeable about the product or service they are selling
Building relationships with customers is important for repeat business
Sales can involve various techniques such as cold calling, netwo...
What are the roles & responsibilities of a Sales Advisor at H&M?
Read full roles & responsibilities 
H&M Sales Advisor Interview Experiences
16 interviews found
Anonymous
Selected
I appeared for an interview in Feb 2025.
(2 Questions)
- Q1. Ask only self introduction and any experience that's it
- Q2. Nothing
H&M HR Interview Questions
Selected
I appeared for an interview in Sep 2024.
(2 Questions)
- Q1. What is customer service
- Q2. Tell about you
Chitresh Mahule
(1 Question)
- Q1. Introduce your self and rest questions will be ask according to your introduction
(1 Question)
- Q1. About your fashion knowledge and dedication level
Interview Preparation Tips
BALARAJU M
Selected
I applied via Walk-in and was interviewed in Aug 2023. There were 3 interview rounds.
They will give u a topic. U need to collaborate with ur team nd discuss nd need to give the conclusion.
(3 Questions)
- Q1. Personal introduction
- Q2. Previous experience nd detailed questions in that.
- Q3. Job description
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed before Jan 2024. There were 3 interview rounds.
(3 Questions)
- Q1. Can you provide a self-introduction?
- Ans.
Dynamic sales advisor with a passion for customer satisfaction and a proven track record in exceeding sales targets.
Background: I have over 5 years of experience in retail sales, specializing in electronics and home appliances.
Skills: Strong communication skills, allowing me to effectively engage with customers and understand their needs.
Achievements: Consistently exceeded sales targets by 20% through personalized cust...
- Q2. Why are you leaving your current job?
- Ans.
Seeking new challenges and growth opportunities in a different environment.
Looking for career advancement
Seeking a new challenge
Interested in exploring different industry
Want to broaden skill set
Company restructuring
- Q3. What makes you a suitable candidate for this position?
- Ans.
I have a strong background in sales, excellent communication skills, and a proven track record of exceeding targets.
Extensive experience in sales and customer service
Strong communication and interpersonal skills
Proven track record of meeting and exceeding sales targets
Ability to build and maintain relationships with clients
Excellent problem-solving and negotiation skills
Given the task to complete, the same group of interviewers began asking questions in a role-play scenario as customers.
(1 Question)
- Q1. What are your expectations for the role, and how soon can you start?
- Ans.
I expect to utilize my sales skills to drive revenue and provide excellent customer service. I can start immediately.
Expect to meet and exceed sales targets
Provide exceptional customer service to build relationships and drive repeat business
Utilize strong communication and negotiation skills to close deals
Start immediately and hit the ground running
(2 Questions)
- Q1. Self introduction and discussion about some customers activities
- Q2. Detail about the pervious company
(1 Question)
- Q1. First phone call round then gf then one one interview.
On gf they ask about your fashion knowledge
(1 Question)
- Q1. Why should you want to join h&m
Vinodhini Raghavan
Selected
I applied via Walk-in and was interviewed before Jun 2023. There was 1 interview round.
(2 Questions)
- Q1. Tell me about yourself
- Q2. Why you want to work in H&M
vinni vinayak
Selected
I applied via Walk-in and was interviewed in Aug 2023. There was 1 interview round.
Without take your name define yourself
Interview Preparation Tips
Selected
I applied via Company Website and was interviewed in Aug 2022. There were 3 interview rounds.
It's normal discussion with manager
It's type off practical assessment on work
Interview Preparation Tips
And opportunities in mind don't loose your confidence
Top trending discussions
H&M Interview FAQs
The duration of H&M Sales Advisor interview process can vary, but typically it takes about less than 2 weeks to complete.
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H&M Interviews By Designations
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Interview Questions for Popular Designations
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based on 16 interview experiences
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H&M Sales Advisor Reviews and Ratings
based on 149 reviews
Rating in categories
|
Sales Advisor
334
salaries
|  ₹2 L/yr - ₹4.7 L/yr |
|
Department Manager
308
salaries
| ₹4.2 L/yr - ₹9.6 L/yr |
|
Visual Merchandiser
243
salaries
| ₹3.7 L/yr - ₹7.5 L/yr |
|
Store Manager
112
salaries
| ₹9.3 L/yr - ₹16.2 L/yr |
|
Senior Software Engineer
94
salaries
| ₹27.2 L/yr - ₹46 L/yr |
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