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ICCS Interview Questions and Answers

Updated 13 Jun 2025
Popular Designations

12 Interview questions

A Senior IT Executive was asked
Q. How do you Reset Admin Password, how to install windows os remotly.
Ans. 

Reset admin password and install Windows OS remotely.

  • For resetting admin password, use the password reset disk or boot from a Windows installation disk and use the command prompt to reset the password.

  • For remote installation of Windows OS, use tools like Microsoft Deployment Toolkit (MDT) or Windows Deployment Services (WDS).

  • Ensure proper security measures are in place for remote access and installation.

  • Test the p...

View all Senior IT Executive interview questions
A Customer Care Executive was asked
Q. If I give a topic to you could you explain about 2 minutes continuously
Ans. 

Yes, I can explain a given topic for 2 minutes continuously.

  • I have excellent communication skills and can articulate my thoughts clearly.

  • I can provide relevant examples and anecdotes to support my explanation.

  • I am knowledgeable and well-informed about a wide range of topics.

  • I can engage the listener and maintain their interest throughout the explanation.

View all Customer Care Executive interview questions

ICCS Interview Experiences

61 interviews found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. How would you handle working on project with tight deadlines?
  • Ans. 

    I thrive under pressure and prioritize tasks effectively to meet deadlines.

    • I would break down the project into smaller tasks and create a timeline for each task.

    • I would communicate effectively with team members to ensure everyone is on the same page and working towards the deadline.

    • I would stay organized and focused, avoiding distractions to maximize productivity.

    • I would be proactive in identifying potential roadblocks...

  • Answered by AI
  • Q2. How would you explain technical details to a non- technical audience?
  • Ans. 

    I would use simple language, analogies, and visuals to explain technical details to a non-technical audience.

    • Use simple language and avoid jargon

    • Use analogies to relate technical concepts to everyday experiences

    • Use visuals such as diagrams or charts to aid understanding

    • Encourage questions and provide real-life examples

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. Tell me about yourself?
  • Ans. 

    I am a detail-oriented and organized individual with experience in handling back end operations efficiently.

    • I have a strong background in managing databases and ensuring data accuracy

    • I am proficient in using various back end tools and software

    • I have excellent problem-solving skills and can troubleshoot technical issues effectively

  • Answered by AI
  • Q2. I have significant experience with software development

Interview Preparation Tips

Topics to prepare for ICCS Back end Executive interview:
  • Basic computer
  • English
Interview preparation tips for other job seekers - Behavioral situational and technical question, as well as questions about the candidate's goals, motivation, and values.

Team Lead Interview Questions & Answers

user image Anonymous

posted on 24 Feb 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jan 2025.

Round 1 - HR 

(2 Questions)

  • Q1. Basic introduction
  • Q2. Discussion for KPI
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is your experience in discussing Key Performance Indicators (KPIs)?
  • Ans. 

    I have extensive experience discussing KPIs with team members to track performance and drive improvement.

    • Regularly review KPIs with team members to ensure alignment with goals

    • Provide feedback and coaching based on KPI performance

    • Use KPI data to identify trends and areas for improvement

    • Set clear targets and milestones for team members to achieve KPIs

  • Answered by AI
  • Q2. Employee retention

Interview Preparation Tips

Interview preparation tips for other job seekers - BE CONFIDENT AND REALLY GOOD WITH COMMUNICATION.
Interview experience
3
Average
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. Tell me about yourself
  • Q2. What difference between inbound and outbound
  • Ans. 

    Inbound refers to receiving calls, while outbound refers to making calls.

    • Inbound calls are received by the customer care executive, while outbound calls are made by the executive.

    • Inbound calls are usually from customers seeking assistance or information, while outbound calls are made for sales or follow-ups.

    • Inbound calls are typically toll-free for the customer, while outbound calls may incur charges.

    • Examples: Inbound ...

  • Answered by AI
  • Q3. Tell about own hobbies
  • Q4. How can handle customer
  • Ans. 

    Handle customers with empathy, active listening, problem-solving skills, and professionalism.

    • Practice active listening to understand customer concerns

    • Show empathy and understanding towards customer's situation

    • Use problem-solving skills to address customer issues effectively

    • Maintain professionalism and remain calm, even in challenging situations

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are freesher so u can go here but salary ki low 10k monthly
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Mar 2025, where I was asked the following questions.

  • Q1. Previous experience personal round and salary expecting
  • Q2. Wen u can join
  • Ans. 

    I can join immediately or at a mutually convenient date, depending on your needs and my current commitments.

    • I am available to start immediately if needed.

    • If you prefer a later start date, I can accommodate that as well.

    • I can discuss my current commitments to find a suitable start date.

    • For example, if you need someone to start next week, I can make arrangements.

  • Answered by AI
  • Q3. Immediate joining
  • Q4. Joined from oct

Interview Preparation Tips

Interview preparation tips for other job seekers - Hard working I'm the senior into the process
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Mar 2025, where I was asked the following questions.

  • Q1. Can you provide a brief introduction about yourself?
  • Q2. Skill and company development

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Promoter Interview Questions & Answers

user image Kush Kumar

posted on 23 May 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Newspaper Ad and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

No information about gf
Thank you
.

Round 2 - One-on-one 

(5 Questions)

  • Q1. What type of people in ther place
  • Q2. What is water why it's important
  • Ans. 

    Water is a vital substance for all living organisms, essential for hydration, regulating body temperature, and carrying nutrients and waste throughout the body.

    • Water makes up about 60% of the human body and is crucial for maintaining proper bodily functions.

    • It helps in digestion, absorption, and transportation of nutrients.

    • Water is essential for regulating body temperature through sweating and respiration.

    • It lubricates...

  • Answered by AI
  • Q3. What is your name's it true question
  • Q4. Why it important for job
  • Q5. When joining this job you are profit me

Interview Preparation Tips

Interview preparation tips for other job seekers - Thank you I have no any I'dyea
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
  • Q1. Yes Bank is a related question
  • Q2. Sales by loan and credit card and debit card with insurance
  • Q3. Fixed deposit and saving account management
  • Q4. Rewards point and family account related

Team Lead Interview Questions & Answers

user image Anonymous

posted on 7 May 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. About Previous Experience
Round 2 - Aptitude Test 

Logical Reasoning, Personality Test

Round 3 - One-on-one 

(1 Question)

  • Q1. Previous experience and expertise with matching with current process
Round 4 - Client Interview 

(1 Question)

  • Q1. Fluency in Communication and understanding for the compliance

SME Interview Questions & Answers

user image Anonymous

posted on 17 Sep 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What was your salary expectation
  • Ans. 

    My salary expectation is based on my experience, qualifications, and the industry standard.

    • Consider my years of experience in the industry

    • Take into account my qualifications and certifications

    • Research the industry standard for this position

    • Open to negotiation based on benefits package

  • Answered by AI
  • Q2. Why I should hire you
  • Ans. 

    I am a dedicated and experienced professional with a proven track record of delivering results and exceeding expectations.

    • I have a strong work ethic and am committed to achieving success in all tasks assigned to me.

    • I have relevant experience and skills that align with the requirements of the position.

    • I am a team player and can collaborate effectively with colleagues to achieve common goals.

    • I am adaptable and quick to l...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in May 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Questions based on Hobbies

Interview Preparation Tips

Topics to prepare for ICCS Customer Support Associate interview:
  • Self introduction
Interview preparation tips for other job seekers - Good company

Top trending discussions

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Interview Tips & Stories
2w
toobluntforu
·
works at
Cvent
Can speak English, can’t deliver in interviews
I feel like I can't speak fluently during interviews. I do know english well and use it daily to communicate, but the moment I'm in an interview, I just get stuck. since it's not my first language, I struggle to express what I actually feel. I know the answer in my head, but I just can’t deliver it properly at that moment. Please guide me
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ICCS Interview FAQs

How many rounds are there in ICCS interview?
ICCS interview process usually has 1-2 rounds. The most common rounds in the ICCS interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for ICCS interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ICCS. The most common topics and skills that interviewers at ICCS expect are Domestic BPO, Outbound Sales, BPO, Telecalling and Voice Process.
What are the top questions asked in ICCS interview?

Some of the top questions asked at the ICCS interview -

  1. if I give a topic to you could you explain about 2 minutes continuou...read more
  2. How would you explain technical details to a non- technical audien...read more
  3. How do you Reset Admin Password, how to install windows os remot...read more
What are the most common questions asked in ICCS HR round?

The most common HR questions asked in ICCS interview are -

  1. What are your salary expectatio...read more
  2. What is your family backgrou...read more
  3. Share details of your previous j...read more
How long is the ICCS interview process?

The duration of ICCS interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Overall Interview Experience Rating

3.6/5

based on 55 interview experiences

Difficulty level

Easy 58%
Moderate 42%

Duration

Less than 2 weeks 88%
4-6 weeks 4%
More than 8 weeks 8%
View more

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ICCS Reviews and Ratings

based on 793 reviews

3.1/5

Rating in categories

3.0

Skill development

2.9

Work-life balance

2.8

Salary

2.8

Job security

2.9

Company culture

2.6

Promotions

2.9

Work satisfaction

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