ICICI Bank Phone Banking Officer Interview Questions and Answers

Q1. Why you choose banking ???
Add your answer
Q2. How would you describe your career??
Ans. 
My career has been a journey of growth, focusing on customer service and communication skills in various roles.
• Started as a customer service representative, honing my communication skills.

• Progressed to a team leader role, where I managed a team and improved service efficiency.

• Gained experience in handling customer inquiries and resolving issues effectively.

• Developed strong relationships with clients, leading to increas...read more
Answered by AI
Add your answer

Q1. Experience a
Add your answer

Q1. Tell me about yourself
Add your answer
Q2. Are you comfortable to do rotational shifts
Add your answer

Q1. Tell me about yourself
Add your answer

Q1. Salary discussion
Add your answer

Q1. 1) self introduction? 2) describe about your job role that you applied for? 3) describe about your city in ( Hindi) language? 4) are you comfortable with this job description? 5) do you have any questions...read more
Ans. 
Enthusiastic candidate with strong communication skills, eager to excel as a Phone Banking Officer and serve customers effectively.
• I have a background in customer service, which has equipped me with the skills to handle inquiries and resolve issues efficiently.

• In my previous role, I managed customer accounts and provided support, ensuring high satisfaction rates.

• I am familiar with banking products and services, which w...read more
Answered by AI
View 2 more answers
Q2. Name Place Education Skills Experience Hobbies
Ans. 
My name is Sarah, I am from New York. I have a Bachelor's degree in Finance. I have strong communication skills, experience in customer service, and enjoy reading in my free time.
• Name: Sarah

• Place: New York

• Education: Bachelor's degree in Finance

• Skills: Strong communication skills

• Experience: Customer service experience

• Hobbies: Reading
Answered by AI
View 2 more answers
Q3. Tell about your city
Add your answer

30 mins , Banking , Motivate Digital Banking and Cashless transition.

Q1. Why do you want to work for our company
Ans. I fell that with my current skill sets and my experience in the ICICI Bank. The job requirements this role presented are a perfect match for me . I could visualize myself in that role as it aligned with my career aspirations, skills , and expertise. ?besides , I have Researched your company and found that it has impressive and promising projections which made me excited to be a part of the amazing future . I would take...read more
Answered by SONALI SWAIN
View 2 more answers