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Infosys BPM Interview Questions and Answers

Updated 23 Jun 2025
Popular Designations

352 Interview questions

A Senior Associate Analyst was asked 2d ago
Q. What can you tell us about contract management?
Ans. 

Contract management involves the creation, execution, and analysis of contracts to maximize operational and financial performance.

  • Involves drafting, negotiating, and finalizing contracts with stakeholders.

  • Ensures compliance with legal and regulatory requirements, e.g., GDPR in data contracts.

  • Includes monitoring contract performance and managing renewals or terminations.

  • Utilizes contract management software for tra...

View all Senior Associate Analyst interview questions
A Senior Processing Executive was asked 2w ago
Q. What are KYC and CDD?
Ans. 

KYC (Know Your Customer) and CDD (Customer Due Diligence) are processes to verify customer identities and assess risks.

  • KYC involves collecting customer information like name, address, and identification.

  • CDD assesses the risk associated with a customer based on their profile.

  • For example, a bank may require KYC for opening a new account.

  • CDD might involve enhanced scrutiny for high-risk customers, such as politically...

View all Senior Processing Executive interview questions
An Order Management Executive was asked 2w ago
Q. What is order management?
Ans. 

Order management is the process of tracking and fulfilling customer orders efficiently from initiation to delivery.

  • Involves receiving, processing, and tracking customer orders.

  • Ensures accurate inventory management to meet customer demand.

  • Includes order fulfillment, shipping, and delivery logistics.

  • Utilizes software systems for tracking orders and managing customer data.

  • Example: An e-commerce platform managing orde...

View all Order Management Executive interview questions
An Order Management Specialist was asked 4w ago
Q. What is your typing speed?
Ans. 

I have a typing speed of approximately 75 words per minute, ensuring efficiency in data entry and order processing tasks.

  • Consistently practice typing to improve speed and accuracy.

  • Utilize typing software or online tests to track progress.

  • In my previous role, I managed to process orders quickly, reducing backlog.

  • Typing speed is crucial for timely communication with clients and teams.

View all Order Management Specialist interview questions

What people are saying about Infosys BPM

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urgenthelpplease
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2w
works at
Infosys BPM
Loyal Employees Used & Drained?
Can anyone tell me why this happens? I've been with a reputed company for 4+ years, still at the same level. My take-home pay (including night shifts) has only increased by 5k since I started. Milk, gold, veggies – prices double yearly, but my salary doesn't budge. I'm so tired and frustrated. No one notices me until a client praises my skills. Then suddenly my manager knows I exist! Why do they expect everything from one person but can't recognize a loyal, hardworking employee who brings ideas, supports the team, and helps in every way? I'm now aiming for a 200% hike at a new company to prove my worth and showcase my skills.
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A Process Specialist was asked 1mo ago
Q. Is it our responsibility in Accounts Receivable to manage refunds to clients?
Ans. 

Managing refunds in Accounts Receivable is crucial for maintaining client satisfaction and financial accuracy.

  • Accounts Receivable is responsible for processing client refunds when necessary, ensuring timely and accurate transactions.

  • For example, if a client returns a product, the Accounts Receivable team must initiate the refund process promptly.

  • Maintaining clear communication with clients about their refund statu...

View all Process Specialist interview questions
A Process Specialist was asked 1mo ago
Q. Under what circumstances can we forward an invoice in a legal context?
Ans. 

Invoices can be forwarded legally under specific conditions such as consent, contractual obligations, or regulatory requirements.

  • Consent: If both parties agree to share the invoice, it can be forwarded legally.

  • Contractual Obligations: If a contract stipulates that invoices must be shared with third parties, forwarding is permissible.

  • Regulatory Requirements: Certain industries may require invoices to be shared with...

View all Process Specialist interview questions
A Process Specialist was asked 1mo ago
Q. What steps must be followed in accounts receivable to recover a debt?
Ans. 

Steps to recover a debt in accounts receivable include communication, documentation, and escalation if necessary.

  • 1. Initial Contact: Reach out to the debtor via phone or email to remind them of the outstanding balance.

  • 2. Send Reminder Letters: If no response, send formal reminder letters detailing the amount owed and payment terms.

  • 3. Offer Payment Plans: If the debtor is struggling, consider offering a payment pla...

View all Process Specialist interview questions
Are these interview questions helpful?
A Process Specialist was asked 1mo ago
Q. How can we effectively manage our 8-hour workday as Accounts Receivable (AR) professionals?
Ans. 

Effective time management in AR ensures timely collections, reduces errors, and enhances productivity throughout the workday.

  • Prioritize tasks: Start with high-value accounts or overdue invoices to maximize cash flow.

  • Use technology: Implement AR software to automate invoicing and reminders, reducing manual workload.

  • Set specific goals: Aim to resolve a certain number of accounts or invoices each day to maintain focu...

View all Process Specialist interview questions
A Process Specialist was asked 1mo ago
Q. What is RTR?
Ans. 

RTR stands for Record to Report, a finance and accounting process that involves collecting, processing, and delivering financial data.

  • Data Collection: RTR involves gathering financial data from various sources, such as invoices, receipts, and bank statements.

  • Data Processing: This step includes reconciling accounts, ensuring accuracy, and preparing financial statements like balance sheets and income statements.

  • Repo...

View all Process Specialist interview questions
A Process Specialist was asked 1mo ago
Q. What is bank reconciliation?
Ans. 

Bank reconciliation is the process of comparing a company's financial records with bank statements to ensure accuracy.

  • Purpose: It helps identify discrepancies between the company's records and the bank's records, ensuring accurate financial reporting.

  • Frequency: Typically performed monthly, bank reconciliation aligns the cash balance in the company's books with the bank statement balance.

  • Common Discrepancies: Examp...

View all Process Specialist interview questions

Infosys BPM Interview Experiences

1k interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Approached by Company and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. What is scd type 2 and incremental load
  • Ans. Slow changing dimensions and we can implement using Talend scd component and incremental load using seq no and date column and look-up using max date and compare with date and loading data
  • Answered Anonymously
  • Q2. What are the current Talend version
  • Ans. 

    The current Talend versions are Talend Open Studio for Data Integration 7.3 and Talend Data Fabric 7.3.

    • Talend Open Studio for Data Integration 7.3 is the open-source version of Talend's data integration tool.

    • Talend Data Fabric 7.3 is the enterprise version of Talend's data integration platform.

    • Both versions provide powerful ETL capabilities and support various data integration tasks.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn more about your project and learn scd and incremental load concepts, file components and tmap, joins, parallelize component.

Skills evaluated in this interview

Interview experience
1
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I appeared for an interview in Dec 2024.

Round 1 - HR 

(2 Questions)

  • Q1. What is your notice period, and what is your current salary?
  • Ans. 

    My notice period is 1 month, and my current salary is $60,000 per year.

    • Notice period is 1 month

    • Current salary is $60,000 per year

  • Answered by AI
  • Q2. What is your notice period?
  • Ans. 

    My notice period is one month.

    • Notice period is one month

    • Standard notice period in the industry

    • Can be negotiable based on circumstances

  • Answered by AI
Round 2 - Technical 

(6 Questions)

  • Q1. What is an amortization entry?
  • Ans. 

    An amortization entry is a financial transaction that spreads the cost of an intangible asset over its useful life.

    • Amortization entries are used to gradually reduce the value of intangible assets on the balance sheet.

    • They are typically recorded as a debit to amortization expense and a credit to the intangible asset account.

    • Examples of intangible assets that may require amortization entries include patents, trademarks, ...

  • Answered by AI
  • Q2. What is the process for recording a depreciation entry in accounting?
  • Ans. 

    Depreciation entry in accounting involves allocating the cost of an asset over its useful life.

    • Calculate the depreciation expense using a chosen method (straight-line, double-declining balance, units of production, etc.)

    • Debit the depreciation expense account and credit the accumulated depreciation account

    • Adjust the book value of the asset on the balance sheet

    • Repeat the process each accounting period until the asset is ...

  • Answered by AI
  • Q3. What are the types of reconstruction currently being undertaken?
  • Ans. 

    Types of reconstruction currently being undertaken include urban, environmental, and infrastructure reconstruction.

    • Urban reconstruction - rebuilding of cities and towns after natural disasters or conflicts

    • Environmental reconstruction - restoration of ecosystems and habitats

    • Infrastructure reconstruction - repairing or upgrading of roads, bridges, and utilities

    • Examples: rebuilding of New Orleans after Hurricane Katrina, ...

  • Answered by AI
  • Q4. What is your reason for seeking a job change?
  • Ans. 

    Seeking new challenges and growth opportunities in a dynamic work environment.

    • Looking for new challenges and opportunities for growth

    • Seeking a more dynamic work environment

    • Interested in taking on more responsibilities as an Assistant Manager

  • Answered by AI
  • Q5. What automation ideas have you implemented or suggested in your current processes?
  • Ans. 

    Implemented automation ideas include introducing automated email notifications for order status updates and setting up automated data backups.

    • Introduced automated email notifications for order status updates to improve communication with customers

    • Set up automated data backups to ensure data security and prevent loss

    • Suggested implementing automated inventory management system to streamline operations and reduce manual e...

  • Answered by AI
  • Q6. What is the accounting entry for prepaid expenses?
  • Ans. 

    Prepaid expenses are assets paid for in advance but not yet used, so the accounting entry involves debiting an asset account and crediting a liability account.

    • Debit the Prepaid Expense account (asset account) to increase its balance

    • Credit the Cash/Bank account or Accounts Payable account to decrease the balance

    • As the prepaid expense is used up, it is recognized as an expense on the income statement

    • Examples: Prepaid ren...

  • Answered by AI
Round 3 - Technical 

(8 Questions)

  • Q1. What is the amortization entry?
  • Ans. 

    Amortization entry is a financial accounting process of spreading the cost of an intangible asset over its useful life.

    • Amortization entry is used to allocate the cost of intangible assets such as patents, copyrights, and trademarks over their useful life.

    • It helps in matching the expense of the asset with the revenue it generates.

    • The entry typically involves debiting amortization expense and crediting accumulated amorti...

  • Answered by AI
  • Q2. What is your understanding of Lean?
  • Ans. 

    Lean is a methodology focused on maximizing customer value while minimizing waste.

    • Lean is about continuously improving processes to eliminate waste and increase efficiency.

    • It involves identifying value from the customer's perspective and streamlining operations to deliver that value.

    • Lean principles include Kaizen (continuous improvement), Just-in-Time production, and Jidoka (automation with a human touch).

    • Examples of L...

  • Answered by AI
  • Q3. What is your understanding of Six Sigma
  • Ans. 

    Six Sigma is a data-driven methodology used to improve processes by reducing defects and variations.

    • Six Sigma aims to achieve near perfection in processes by identifying and eliminating causes of defects or errors.

    • It uses statistical tools and techniques to measure and analyze process performance.

    • The goal of Six Sigma is to reduce variation and improve efficiency, ultimately leading to cost savings and customer satisfa...

  • Answered by AI
  • Q4. What are the techniques used in Six Sigma?
  • Ans. 

    Six Sigma techniques include DMAIC, Lean Six Sigma, Root Cause Analysis, and Statistical Process Control.

    • DMAIC (Define, Measure, Analyze, Improve, Control) is a structured problem-solving methodology used to improve processes.

    • Lean Six Sigma combines Six Sigma methods with Lean manufacturing principles to reduce waste and improve efficiency.

    • Root Cause Analysis is a technique used to identify the underlying cause of a pr...

  • Answered by AI
  • Q5. What is a service level?
  • Ans. 

    A service level is a metric used to measure the performance of a service provider in meeting customer expectations.

    • Service level agreements (SLAs) define the expected level of service to be provided

    • Service levels are often expressed as a percentage of time that a service is available or delivered within a certain timeframe

    • Monitoring and reporting on service levels helps identify areas for improvement

    • Example: A service ...

  • Answered by AI
  • Q6. What are Service Level Agreements (SLAs)?
  • Ans. 

    SLAs are agreements between a service provider and a customer that outline the level of service expected.

    • SLAs define the scope, quality, and responsibilities of the service provider.

    • They include metrics such as response time, resolution time, and uptime guarantees.

    • Penalties may be specified for failing to meet SLA requirements.

    • Examples include a web hosting company guaranteeing 99.9% uptime or a call center promising t...

  • Answered by AI
  • Q7. What automation ideas have you proposed for the current processes?
  • Ans. 

    I have proposed implementing robotic process automation (RPA) for repetitive tasks, using workflow automation tools, and integrating AI for data analysis.

    • Proposed implementing robotic process automation (RPA) for repetitive tasks to increase efficiency

    • Suggested using workflow automation tools to streamline processes and reduce manual errors

    • Recommended integrating AI for data analysis to improve decision-making and fore...

  • Answered by AI
  • Q8. What is the case study regarding the entry for accrued expenses?
  • Ans. 

    Accrued expenses refer to expenses that have been incurred but not yet paid.

    • Accrued expenses are recorded as liabilities on the balance sheet.

    • They are typically recognized at the end of an accounting period.

    • Examples include accrued salaries, interest, and utilities.

    • Accrued expenses are important for accurate financial reporting.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - The final round with the Operations Head was quite challenging; his primary focus was on automation. He did not inquire about accounting, but rather asked questions related to Six Sigma, Lean methodologies, service levels, and service level agreements.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I appeared for an interview in Jan 2025.

Round 1 - Technical 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Techincal questions
Round 2 - Aptitude Test 

General knowlege and communication

Round 3 - HR 

(2 Questions)

  • Q1. Walk me through your resume
  • Ans. 

    I have 5 years of experience in technical support, with expertise in troubleshooting hardware and software issues.

    • Started as a technical support intern at XYZ Company

    • Promoted to Technical Support Specialist after 2 years

    • Handled troubleshooting for hardware and software issues for clients

    • Provided remote support via phone and email

    • Trained new team members on technical support processes

  • Answered by AI
  • Q2. Why to choose this job
  • Ans. 

    I am passionate about helping others solve technical issues and enjoy the challenge of troubleshooting complex problems.

    • I have a strong technical background and enjoy working with technology

    • I thrive in fast-paced environments and enjoy problem-solving

    • I have excellent communication skills and enjoy helping others

    • I find satisfaction in resolving issues and making a positive impact on customers

  • Answered by AI
Round 4 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Technical question

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well for interview and respect all kind of job. Let it be anytype of work,just do it. Keep working during pressure, keep preparing. And believe in your self. All the best.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I appeared for an interview in May 2025, where I was asked the following questions.

  • Q1. What is your role in the organization?
  • Ans. 

    As a Senior Associate Analyst, I analyze data to provide insights that drive strategic decisions and improve organizational performance.

    • Conduct in-depth data analysis to identify trends and patterns, such as sales performance over different quarters.

    • Collaborate with cross-functional teams to gather requirements and deliver actionable insights, like optimizing marketing strategies.

    • Prepare comprehensive reports and prese...

  • Answered by AI
  • Q2. What can you tell us about contract management?
  • Ans. 

    Contract management involves the creation, execution, and analysis of contracts to maximize operational and financial performance.

    • Involves drafting, negotiating, and finalizing contracts with stakeholders.

    • Ensures compliance with legal and regulatory requirements, e.g., GDPR in data contracts.

    • Includes monitoring contract performance and managing renewals or terminations.

    • Utilizes contract management software for tracking...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jan 2025.

Round 1 - HR 

(2 Questions)

  • Q1. Can you provide a self-introduction?
  • Ans. 

    Experienced Technology Support Specialist with a passion for troubleshooting and problem-solving.

    • Over 5 years of experience providing technical support to end-users

    • Proficient in troubleshooting hardware and software issues

    • Skilled in setting up and configuring network systems

    • Strong communication and customer service skills

    • Certified in IT support and network administration

  • Answered by AI
  • Q2. About experience
Round 2 - Technical 

(3 Questions)

  • Q1. What is the explanation of the OSI layers?
  • Ans. 

    The OSI (Open Systems Interconnection) model is a conceptual framework that standardizes the functions of a telecommunication or computing system into seven distinct layers.

    • The OSI model helps in understanding how data is transmitted over a network.

    • Each layer has specific functions and interacts with adjacent layers.

    • Examples of OSI layers include Physical, Data Link, Network, Transport, Session, Presentation, and Appli...

  • Answered by AI
  • Q2. What were the challenges you faced in your previous work?
  • Ans. 

    I faced challenges with outdated technology, lack of training, and communication issues.

    • Outdated technology hindered productivity and caused frequent system crashes.

    • Lack of training made it difficult to troubleshoot complex issues effectively.

    • Communication issues led to misunderstandings and delays in resolving technical issues.

  • Answered by AI
  • Q3. Outlook configuration

Interview Preparation Tips

Interview preparation tips for other job seekers - A positive organizational culture and job security are essential elements for employee satisfaction and retention.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jan 2025.

Round 1 - Aptitude Test 

Social media ,Interests,Behaviour

Round 2 - One-on-one 

(3 Questions)

  • Q1. What Factors Would infrom ur approach to targeting the right people on social media in order to divice sales
  • Ans. 

    Targeting the right people on social media for sales involves analyzing demographics, interests, behavior, and engagement.

    • Utilize social media analytics tools to identify target audience demographics and interests

    • Create targeted ads based on audience behavior and engagement with previous posts

    • Engage with followers through interactive content to build relationships and increase sales potential

  • Answered by AI
  • Q2. What iş different between confidence and overconfidence
  • Ans. 

    Confidence is a belief in oneself based on experience and ability, while overconfidence is an excessive belief in oneself that may lead to arrogance and mistakes.

    • Confidence is based on realistic self-assessment, while overconfidence is often based on an inflated sense of self-worth.

    • Confidence allows for a healthy level of risk-taking and growth, while overconfidence can lead to reckless behavior and poor decision-makin...

  • Answered by AI
  • Q3. What is the mortgage loans?
  • Ans. 

    Mortgage loans are loans taken out to purchase real estate, with the property serving as collateral for the loan.

    • Mortgage loans are used to finance the purchase of a home or property.

    • The borrower makes monthly payments to the lender, which include principal and interest.

    • If the borrower fails to make payments, the lender can foreclose on the property.

    • Interest rates on mortgage loans can be fixed or adjustable.

    • Common typ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence and over confidence

Team Lead Interview Questions & Answers

user image Ranjita

posted on 22 Feb 2025

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I appeared for an interview in Jan 2025.

Round 1 - One-on-one 

(2 Questions)

  • Q1. About Excel Macros
  • Q2. Project management skill
Round 2 - One-on-one 

(2 Questions)

  • Q1. Excel Macros and reporting
  • Q2. How you can manage difficult situation
  • Ans. 

    I manage difficult situations by staying calm, assessing the problem, communicating effectively, and finding a solution.

    • Stay calm and composed to think clearly

    • Assess the situation to understand the root cause

    • Communicate effectively with all parties involved

    • Collaborate with team members to find a solution

    • Implement the solution and follow up to ensure resolution

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident during the interview process
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

There is an online aptitude test that covers English grammar & passage reading skills, quant, and logical reasoning, communications skills, email writing skills, etc. The test is quite easy we need to be focused and answer the questions quickly.

Round 2 - HR 

(5 Questions)

  • Q1. Tell me about yourself.
  • Ans. 

    I am a dedicated and experienced Senior Process Associate with a strong background in process improvement and team management.

    • Over 5 years of experience in process improvement and optimization

    • Skilled in team management and leadership

    • Proficient in data analysis and reporting

    • Strong communication and interpersonal skills

    • Certified in Lean Six Sigma

  • Answered by AI
  • Q2. Tell me about your previous job profile.
  • Ans. 

    I was responsible for managing end-to-end process operations and ensuring efficiency in workflow.

    • Managed team of associates to meet daily production targets

    • Analyzed process data to identify areas for improvement

    • Implemented new strategies to streamline operations and reduce errors

  • Answered by AI
  • Q3. Why did you leave your previous organization?
  • Ans. 

    Seeking new challenges and opportunities for growth.

    • Looking for career advancement

    • Desire for new challenges

    • Seeking better work-life balance

  • Answered by AI
  • Q4. What is your current CTC?
  • Ans. 

    My current CTC is INR 6,00,000 per annum.

    • My current CTC is INR 6,00,000 per annum.

    • I am currently earning INR 50,000 per month.

    • My total compensation package is INR 6 lakhs per year.

  • Answered by AI
  • Q5. What is your expected salary?
  • Ans. 

    My expected salary is negotiable and based on the responsibilities and opportunities offered by the position.

    • My expected salary is flexible and open to discussion.

    • I am looking for a competitive salary that reflects my skills and experience.

    • I am open to considering benefits and opportunities for growth in addition to salary.

  • Answered by AI
Round 3 - One-on-one 

(7 Questions)

  • Q1. Go through your profile including your work profile.
  • Q2. What do you know about insurance and tell us the different types of it?
  • Ans. 

    Insurance is a form of risk management that provides financial protection against unforeseen events. There are various types of insurance available.

    • Types of insurance include life insurance, health insurance, auto insurance, home insurance, and travel insurance.

    • Life insurance provides a payout to beneficiaries upon the insured's death.

    • Health insurance covers medical expenses and treatments.

    • Auto insurance protects again...

  • Answered by AI
  • Q3. When & why did you leave your previous organization?
  • Ans. 

    I left my previous organization in order to pursue new opportunities for growth and development.

    • Opportunity for career advancement

    • Seeking new challenges

    • Change in industry focus

    • Relocation to a different city

    • Better work-life balance

  • Answered by AI
  • Q4. Why should we hire you?
  • Ans. 

    I have the relevant experience, skills, and dedication to excel in this role.

    • I have X years of experience in process management and have consistently met or exceeded targets.

    • I am proficient in using various tools and software to streamline processes and improve efficiency.

    • I am a quick learner and adapt well to new environments, ensuring a smooth transition into the role.

    • I am highly organized, detail-oriented, and have ...

  • Answered by AI
  • Q5. Are comfortable with permanent night shift?
  • Ans. 

    Yes, I am comfortable with permanent night shifts.

    • I have previous experience working night shifts and have adjusted well to the schedule.

    • I understand the importance of maintaining a healthy work-life balance, even when working night shifts.

    • I am willing to adapt my lifestyle and routines to accommodate working during the night.

    • I am aware of the potential challenges of working night shifts, such as sleep disruption, and ...

  • Answered by AI
  • Q6. What is your current salary & what is your expected salary?
  • Ans. 

    I am currently earning $50,000 annually and my expected salary is $60,000.

    • Current salary: $50,000 annually

    • Expected salary: $60,000 annually

  • Answered by AI
  • Q7. Do you have any questions for us? if not then HR will share your feedback from us.

Interview Preparation Tips

Interview preparation tips for other job seekers - The aptitude test needs to be qualified with a minimum of 60%. It is very easy and basic level you need to be focused and attend more questions with accuracy. The HR round is just for checking your communication, and process-related knowledge, and having you comfortable with the budget. The game changer is the managerial round. You have to be well-prepared and confident while answering the questions. Provide real answers, do not lie to them, they will catch you. Within a week, you will get a call from HR if you get selected. All the best for your interview.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
No response

I applied via Job Portal

Round 1 - Aptitude Test 

Testing and behavioral questions

Round 2 - Technical 

(1 Question)

  • Q1. Automation technical questions
Round 3 - One-on-one 

(1 Question)

  • Q1. Manager round, project and previous organization experience

Automation Tester Interview Questions & Answers

user image Vijayalakshmi

posted on 2 Jan 2025

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Walk-in and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Print only nums in string
  • Ans. 

    Use regex to extract numbers from a string

    • Use regex pattern '\d+' to match one or more digits in a string

    • Iterate through each string in the array and use regex to extract numbers

    • Store the extracted numbers in a separate array

  • Answered by AI
  • Q2. Diff btwn Abstraction and Interface
  • Ans. 

    Abstraction is hiding the implementation details while Interface is a contract that defines the methods that a class must implement.

    • Abstraction focuses on what an object does, while Interface focuses on what an object is.

    • Abstraction can be achieved through abstract classes in Java, while Interface is implemented using the 'implements' keyword.

    • Abstraction allows for code reusability and flexibility, while Interface enfo...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and experienced professional with a strong background in consulting and project management.

    • Over 5 years of experience in consulting and project management

    • Strong analytical and problem-solving skills

    • Excellent communication and interpersonal skills

    • Proven track record of delivering successful projects on time and within budget

  • Answered by AI
  • Q2. Skills that make you best fit for this role
  • Ans. 

    My strong analytical skills, attention to detail, and ability to work well in a team make me the best fit for this role.

    • Strong analytical skills - able to analyze data and make informed decisions

    • Attention to detail - ensures accuracy and quality in work

    • Team player - collaborates effectively with colleagues to achieve goals

  • Answered by AI
Round 2 - Technical 

(8 Questions)

  • Q1. What is Value Stream Mapping?
  • Ans. 

    Value Stream Mapping is a lean management tool used to visualize and analyze the steps involved in delivering a product or service.

    • It helps identify waste and inefficiencies in the process.

    • It provides a clear picture of the current state and helps in designing a future state for improved flow.

    • Commonly used symbols include process steps, inventory, delays, and information flow.

    • Example: Mapping the steps involved in manu...

  • Answered by AI
  • Q2. What is CHI-Square Distribution?
  • Ans. 

    CHI-Square Distribution is a probability distribution used in statistical tests to determine the significance of relationships between categorical variables.

    • Used in hypothesis testing to determine if there is a significant association between two categorical variables

    • Calculates the difference between observed and expected frequencies

    • Commonly used in goodness-of-fit tests and tests of independence

    • Example: Testing if the...

  • Answered by AI
  • Q3. Explain in detail the project you worked on in your Green Belt Certification
  • Ans. 

    Implemented process improvements in a manufacturing plant to reduce defects and increase efficiency

    • Identified key areas of inefficiency in the production process

    • Utilized statistical analysis to pinpoint root causes of defects

    • Implemented changes such as standardizing work instructions and training operators

    • Monitored progress through data collection and analysis

    • Achieved a 20% reduction in defects and a 15% increase in ov...

  • Answered by AI
  • Q4. How would you approach a problem?
  • Ans. 

    I approach problems by breaking them down into smaller components, analyzing each part thoroughly, and then developing a strategic plan to address the issue.

    • Identify the root cause of the problem

    • Gather relevant data and information

    • Brainstorm potential solutions

    • Evaluate the pros and cons of each solution

    • Develop a strategic plan to address the problem

    • Implement the plan and monitor progress

    • Adjust the plan as needed based ...

  • Answered by AI
  • Q5. How do you identify potential risks in a process?
  • Ans. 

    Identifying potential risks in a process involves thorough analysis and evaluation of each step to anticipate possible issues.

    • Conducting a comprehensive risk assessment to identify potential hazards

    • Analyzing past data and trends to predict future risks

    • Engaging stakeholders to gather insights on potential risks

    • Utilizing risk management tools and techniques such as SWOT analysis

    • Creating contingency plans to mitigate iden...

  • Answered by AI
  • Q6. What is FMEA?
  • Ans. 

    FMEA stands for Failure Mode and Effects Analysis, a systematic method for identifying and preventing potential failures in a process or product.

    • FMEA involves identifying potential failure modes, determining their effects, and prioritizing actions to address them

    • It helps in proactively identifying and mitigating risks before they occur

    • FMEA is commonly used in industries such as automotive, aerospace, and healthcare to ...

  • Answered by AI
  • Q7. How do you know if the process is stable and in control?
  • Ans. 

    Process stability and control can be determined by analyzing variation in data points over time.

    • Use statistical process control charts like control charts, run charts, or histograms to monitor variation.

    • Look for patterns such as trends, cycles, or shifts in the data that may indicate instability.

    • Calculate process capability indices like Cp, Cpk, Pp, or Ppk to assess how well the process meets specifications.

    • Perform hyp...

  • Answered by AI
  • Q8. What are various tests for normal distribution?
  • Ans. 

    Tests for normal distribution include Shapiro-Wilk test, Kolmogorov-Smirnov test, and Anderson-Darling test.

    • Shapiro-Wilk test: Tests if a sample comes from a normally distributed population.

    • Kolmogorov-Smirnov test: Tests if a sample comes from a specific distribution (e.g., normal).

    • Anderson-Darling test: Tests if a sample comes from a particular distribution (e.g., normal).

  • Answered by AI
Round 3 - One-on-one 

(8 Questions)

  • Q1. What were the top challenges you faced in your previous organization and how did you tackle it?
  • Ans. 

    One of the top challenges I faced in my previous organization was managing a high volume of client requests within tight deadlines.

    • Prioritized tasks based on urgency and importance

    • Implemented efficient communication channels to streamline client requests

    • Collaborated with team members to delegate tasks effectively

    • Utilized project management tools to track progress and ensure timely delivery

  • Answered by AI
  • Q2. Explain in detail your previous process and your role
  • Ans. 

    Managed client relationships, conducted market research, and developed strategic recommendations for business growth.

    • Led client meetings to discuss project objectives and deliverables

    • Analyzed market trends and competitor data to identify growth opportunities

    • Collaborated with cross-functional teams to develop and implement strategic plans

    • Prepared and presented client-facing reports and presentations

    • Managed project timel...

  • Answered by AI
  • Q3. How did you manage conflicts?
  • Ans. 

    I managed conflicts by actively listening, understanding all perspectives, finding common ground, and proposing solutions.

    • Actively listened to all parties involved to understand their perspectives

    • Identified common ground and areas of agreement

    • Proposed solutions that addressed the concerns of all parties

    • Used effective communication and negotiation skills to resolve conflicts peacefully

  • Answered by AI
  • Q4. What process improvement initiatives you ran in your previous organization and what benefits did it bring?
  • Ans. 

    Implemented Lean Six Sigma initiatives to streamline processes and reduce waste.

    • Led a project to map out current processes, identify bottlenecks, and implement solutions to improve efficiency.

    • Introduced standardized work instructions to ensure consistency and reduce errors.

    • Trained team members on Lean Six Sigma principles to foster a culture of continuous improvement.

    • Implemented visual management tools to track progres...

  • Answered by AI
  • Q5. What is TQM?
  • Ans. 

    TQM stands for Total Quality Management, a management approach focused on continuous improvement of processes and products.

    • TQM involves all employees in the organization working together to improve quality

    • It emphasizes customer satisfaction and meeting their needs and expectations

    • TQM uses tools like Six Sigma, Lean, and PDCA cycle to achieve quality goals

    • Examples of companies known for implementing TQM include Toyota a...

  • Answered by AI
  • Q6. Why are you looking for a change?
  • Ans. 

    Seeking new challenges and opportunities for growth in a different environment.

    • Looking for new challenges to expand my skill set

    • Seeking opportunities for career advancement

    • Interested in exploring different industries or sectors

  • Answered by AI
  • Q7. How do you approach a process which has been underperforming since quite a time?
  • Ans. 

    I would conduct a thorough analysis to identify root causes and implement targeted solutions.

    • Conduct a comprehensive analysis to identify the root causes of underperformance

    • Collaborate with team members to gather insights and perspectives

    • Develop a strategic plan to address the identified issues

    • Implement targeted solutions and monitor progress closely

    • Regularly review and adjust strategies as needed to ensure improvement

    • ...

  • Answered by AI
  • Q8. What were the reports you used to publish and which tools you used?
  • Ans. 

    I used to publish financial reports using Excel and PowerPoint.

    • Used Excel to analyze financial data and create tables and charts

    • Utilized PowerPoint to present findings and recommendations

    • Collaborated with team members to gather data and ensure accuracy

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Both the interviews lasted for a little over 45 minutes, but the interviewers were extremely professional and not at all intimidating. Just be relaxed and be yourself

Infosys BPM Interview FAQs

How many rounds are there in Infosys BPM interview?
Infosys BPM interview process usually has 2-3 rounds. The most common rounds in the Infosys BPM interview process are HR, One-on-one Round and Aptitude Test.
How to prepare for Infosys BPM interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Infosys BPM . The most common topics and skills that interviewers at Infosys BPM expect are RTR, OTC, R2R, PTP and Customer Service.
What are the top questions asked in Infosys BPM interview?

Some of the top questions asked at the Infosys BPM interview -

  1. What factors would inform your approach to targeting the right people on social...read more
  2. What journal is made when purchase requisition is crea...read more
  3. T codes used for PRPO routed invoices, tcode for manually processing invoice, T...read more
What are the most common questions asked in Infosys BPM HR round?

The most common HR questions asked in Infosys BPM interview are -

  1. What are your salary expectatio...read more
  2. What are your strengths and weakness...read more
  3. What is your family backgrou...read more
How long is the Infosys BPM interview process?

The duration of Infosys BPM interview process can vary, but typically it takes about less than 2 weeks to complete.

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