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Remitbee Customer Support Executive Interview Questions and Answers

Updated 18 Jan 2024

Remitbee Customer Support Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. About Career- experience on customer handling
  • Q2. Previous employment details & Salary expectation
Round 2 - One-on-one 

(1 Question)

  • Q1. Customer handling experience
  • Ans. 

    I have 3 years of customer handling experience in a call center.

    • Worked as a Customer Support Executive for 3 years

    • Handled customer queries and complaints through phone calls and emails

    • Provided timely and accurate solutions to customer issues

    • Maintained a high level of professionalism and empathy while interacting with customers

    • Achieved customer satisfaction targets consistently

    • Received positive feedback from customers f...

  • Answered by AI

Top trending discussions

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Interview Tips & Stories
4d (edited)
a team lead
Why are women still asked such personal questions in interview?
I recently went for an interview… and honestly, m still trying to process what just happened. Instead of being asked about my skills, experience, or how I could add value to the company… the questions took a totally unexpected turn. The interviewer started asking things like When are you getting married? Are you engaged? And m sure, if I had said I was married, the next question would’ve been How long have you been married? What does my personal life have to do with the job m applying for? This is where I felt the gender discrimination hit hard. These types of questions are so casually thrown at women during interviews but are they ever asked to men? No one asks male candidates if they’re planning a wedding or how old their kids are. So why is it okay to ask women? Can we please stop normalising this kind of behaviour in interviews? Our careers shouldn’t be judged by our relationship status. Period.
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Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. Good communication skills

Customer Support Executive Interview Questions Asked at Other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they ... read more
Q2. If a customer is angry, how can you help them understand?
Q3. How can you provide customer satisfaction?
Q4. Do you have an Aadhaar card linked to a phone number?
Q5. 1.what is customer support?

I applied via Naukri.com and was interviewed in May 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. They asked about How have you developed Business in your Ex Company

Interview Preparation Tips

Interview preparation tips for other job seekers - I explained that we rigorously used to do telling calling as well as Birthday-Anniversary wish and offer calling and thus we used to develop our Business. I was First Got Hired through Consultancy via Naukari and after seeing my performance, Amazon-Prione consumed me to the main business on pay roll.

I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Why you are joining our company?
  • Q2. To get better experience so my future will secure to work company like you. I will do my best for company.
  • Q3. Many others like this
  • Q4. According to question.

Interview Preparation Tips

Topics to prepare for Amazon Sales Executive interview:
  • Bioinformatics
  • Excel
  • Export
  • Marketing
  • Sales
  • Communication Skills
  • Computer
  • Accounting
Interview preparation tips for other job seekers - Do your best don't give up until you will not succeed in life .

I applied via Naukri.com and was interviewed in Sep 2017. There were 6 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. VERSANT TEST(English language and voice test)
  • Q2. You will hear small sentences in English and are asked to repeat them, you would hear a small paragraph in English and would be asked some questions regarding the paragraph you've heard
  • Q3. Salary discussion

Interview Preparation Tips

Round: Resume Shortlist
Experience: Just asks to speak about our selves to test our English language skills

Round: Operations manager round
Experience: Normal questions about our experience and gives details about the process and estimates if we are fit their requirements

General Tips: Easy interview for any one with descent knowledge of English
Skills: Communication
Duration: <1 week

I applied via Shine and was interviewed in Dec 2017. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your self
  • Q2. What do you mean by Customer serive
  • Q3. Tell me How to sales Our product

Interview Preparation Tips

General Tips: I have no good feedback my experience is not good
Skills: Communication, Body Language, Presentation Skills
Duration: <1 week

I applied via Walk-in and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Group discussion
  • Q2. Operational round
  • Q3. HR and salary discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Good
Are these interview questions helpful?

I applied via Naukri.com and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

There are basic questions so we have to resolve.

Interview Preparation Tips

Interview preparation tips for other job seekers - This is very good aaplication and If people are facing any issue so they have to download this application lots of people are getting job here

I applied via Referral and was interviewed in May 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What did you do yesterday?
  • Ans. 

    Yesterday, I focused on enhancing my customer service skills and resolving client queries effectively.

    • Reviewed customer feedback to identify areas for improvement.

    • Participated in a training session on conflict resolution techniques.

    • Handled customer inquiries via email and phone, ensuring timely responses.

    • Collaborated with team members to share best practices for customer engagement.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - The intervier is understood me and they was asked me about myself, customer support role and related to any relevant topics

I applied via Naukri.com and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself?
  • Ans. 

    I am a dedicated customer support professional with a passion for helping others and solving problems efficiently.

    • Over 3 years of experience in customer service roles, handling inquiries and resolving issues promptly.

    • Skilled in using CRM software like Zendesk to track customer interactions and improve service quality.

    • Successfully reduced average response time by 20% in my previous role through effective communication a...

  • Answered by AI
  • Q2. Why do you want to join?
  • Q3. Are you a fresher or experienced?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just give your best try to remain calm and answer confidently according to the question.

Remitbee Interview FAQs

How many rounds are there in Remitbee Customer Support Executive interview?
Remitbee interview process usually has 2 rounds. The most common rounds in the Remitbee interview process are HR and One-on-one Round.

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