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Sykes Business Services Of India Customer Service Executive Interview Questions and Answers

Updated 25 Mar 2023

Sykes Business Services Of India Customer Service Executive Interview Experiences

7 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I appeared for an interview in Feb 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. 1. Tell about your self! 2. Where are you from? 3. Where did you get this job profile?
  • Ans. My name is Rakesh I'm 26 years old. I worked FMCG sales background and fashion apparels also in Big bazar.
  • Answered Anonymously
  • Q2. I'm from Mehdipatnam Hyderabad. I get the job details In YouTube channel.

Interview Preparation Tips

Interview preparation tips for other job seekers - I saw your job profile video on YouTube. I need to work with you.

I applied via Walk-in and was interviewed in Nov 2021. There were 6 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Tell me about your self
  • Q2. Previous experience
  • Q3. What is your Education
  • Q4. Previous organisations experience
  • Ans. 

    I have extensive experience in customer service, focusing on problem-solving and enhancing customer satisfaction across various industries.

    • Worked at XYZ Corp for 3 years, managing customer inquiries and resolving issues efficiently.

    • Implemented a new ticketing system that reduced response time by 30%.

    • Trained new team members on best practices for customer interaction and conflict resolution.

    • Received 'Employee of the Mon...

  • Answered by AI
  • Q5. Why you left the organisation

Interview Preparation Tips

Interview preparation tips for other job seekers - You should be confident and assertive with your words when you speak 🗣

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Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself.
Round 2 - Aptitude Test 
Round 3 - One-on-one 

I applied via Referral and was interviewed before Sep 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Assignment 

They will give an assessment by giving situations like, what was your produest moment in your life, explain the best customer service you have ever got,how will you handle two works at the same time, what was the feedback given by your supervisor etc, you have to answer them in your own words

Round 3 - One-on-one 

(1 Question)

  • Q1. Tell me about your self, tell me about your previous job, why did you left your previous organisation what are your goals, why should we hire you, etc
Round 4 - Technical 

(1 Question)

  • Q1. Once again manager round goes he asks about self introduction, why should we hire you,etc similar to previous round

Interview Preparation Tips

Interview preparation tips for other job seekers - Just keep calm, be fluent in what you speak, dont be afraid of any round its very easy to crack

I applied via Approached by Company and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Just basic screening questions
Round 2 - Voice and accent 

(1 Question)

  • Q1. They will focus more on your the way you are pronouncing words and fillers in between of speech, dont fumble.
Round 3 - Behavioral 

(1 Question)

  • Q1. Will check for stability of how long you are going to stay.

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not fumble while giving interviews you can do it just have confidence in yourself.

I applied via Referral and was interviewed in Oct 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself in hindi!

Interview Preparation Tips

Interview preparation tips for other job seekers - Everything was good ✌

Sykes Business Services Of India HR Interview Questions

23 questions and answers

Q. Can you please provide your self-introduction?
Q. Please introduce yourself.
Q. What different roles are involved in the work process?

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Amazing experience
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2w
a sales executive
Walked out of an interview today
I walked out of an interview today. This was my third interview with the company. Interviewer goes on to mention there's a fourth interview with the manager and I said nope. I stood up, and said "you've met me 3 times already and should know if you want to hire me at this point. I am not doing a 4th interview." She was shocked. I wish I took a picture of the look on her face. She kept saying, "but I really like you." And, "no one's ever done this before." Nope, don't care.
Got a question about Sykes Business Services Of India?
Ask anonymously on communities.

Interview questions from similar companies

Interview Questionnaire 

2 Questions

  • Q1. Latest movie
  • Ans. 

    The latest movie is a thrilling action-packed adventure set in a post-apocalyptic world.

    • The movie features intense chase scenes and breathtaking stunts.

    • The protagonist is a skilled fighter who must navigate through dangerous obstacles to save humanity.

    • The film has received rave reviews for its stunning visual effects and gripping storyline.

  • Answered by AI
  • Q2. Answered about recently watched movies

Interview Questionnaire 

1 Question

  • Q1. Never join tp, they made us resign after a month saying process get ramped down.

Interview Preparation Tips

Interview preparation tips for other job seekers - Never join tp, they made us resign after a month saying process get ramped down.

Interview Questionnaire 

1 Question

  • Q1. Self introduction, Why do you want to join this company, Salary expectations, Qualifications, Flexibility about changing shifts, etc.

Interview Preparation Tips

Interview preparation tips for other job seekers - Some common questions and answers (can be obtained through internet access)

Sykes Business Services Of India Interview FAQs

How many rounds are there in Sykes Business Services Of India Customer Service Executive interview?
Sykes Business Services Of India interview process usually has 3 rounds. The most common rounds in the Sykes Business Services Of India interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for Sykes Business Services Of India Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sykes Business Services Of India. The most common topics and skills that interviewers at Sykes Business Services Of India expect are Communication Skills and Customer Service.

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Overall Interview Experience Rating

4/5

based on 1 interview experience

Difficulty level

Easy 100%

Duration

Less than 2 weeks 100%
View more
Sykes Business Services Of India Customer Service Executive Salary
based on 254 salaries
₹2 L/yr - ₹4.2 L/yr
At par with the average Customer Service Executive Salary in India
View more details

Sykes Business Services Of India Customer Service Executive Reviews and Ratings

based on 56 reviews

2.7/5

Rating in categories

2.9

Skill development

2.7

Work-life balance

2.5

Salary

2.7

Job security

2.7

Company culture

2.6

Promotions

2.8

Work satisfaction

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