Search

Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
messages
notification
notification
Login
Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Sykes Business Services Of India Team. If you also belong to the team, you can get access from here

Sykes Business Services Of India Verified Tick

Compare button icon Compare button icon Compare
3.4

based on 705 Reviews

Play video Play video Video summary

Filter interviews by

Sykes Business Services Of India Customer Support Executive Interview Questions and Answers

Updated 13 Dec 2021

Sykes Business Services Of India Customer Support Executive Interview Experiences

2 interviews found

Customer Support Executive Interview Questions & Answers

user image Anonymous

posted on 19 Nov 2021

I applied via Naukri.com and was interviewed in Oct 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. What is success for you?
  • Ans. 

    Success for me is achieving personal and professional goals while making a positive impact on others.

    • Achieving personal and professional goals

    • Making a positive impact on others

    • Continuous learning and growth

    • Building strong relationships with customers

    • Meeting or exceeding customer satisfaction metrics

    • Answered by AI
    View 4 more answers
  • Q2. Is money success for you? Explain
  • Ans. 

    Money is not the only measure of success for me.

    • Success for me is achieving my goals and making a positive impact on others.

    • While money is important, it is not the sole determinant of success.

    • I believe in finding a balance between financial stability and personal fulfillment.

    • For example, I feel successful when I am able to help a customer resolve their issue and leave them satisfied.

    • Ultimately, success is subjective an...

    • Answered by AI
    View 1 more answer
  • Q3. Will you borrow money from your colleagues?
  • Ans. 

    No

    • As a Customer Support Executive, it is not appropriate to borrow money from colleagues.

    • Maintaining professional boundaries is important in the workplace.

    • Borrowing money from colleagues can create conflicts of interest and affect working relationships.

    • It is best to rely on personal finances or seek assistance from appropriate sources if needed.

    • Answered by AI
    View 2 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - I believe confidence is key. It was my first interview in an MNC. Just because of the confidence I managed to impress them. 60 were selected out of 500.

Customer Support Executive Interview Questions & Answers

user image Anonymous

posted on 13 Dec 2021

I applied via Company Website and was interviewed in Nov 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Whats you origin?
    • Add your answer
  • Q2. What you want to do in your life
    • Add your answer
  • Q3. Expected CTC
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Being honest is inporetent then any thing

Customer Support Executive Interview Questions Asked at Other Companies

asked in Tech Mahindra
Q1. Understanding customer problems,whT i know about BPO nd how they ... read more
View answers (22)
asked in Teleperformance
Q2. If a customer is angry, how can you help them understand?
View answers (35)
asked in Teleperformance
Q3. How can you provide customer satisfaction?
View answers (12)
asked in Tech Mahindra
Q4. Do you have an Aadhaar card linked to a phone number?
View answers (13)
asked in Tech Mahindra
Q5. 1.what is customer support?
View answers (25)
View All

Top trending discussions

View All
Interview Hub
2w
a sales executive
Walked out of an interview today
I walked out of an interview today. This was my third interview with the company. Interviewer goes on to mention there's a fourth interview with the manager and I said nope. I stood up, and said "you've met me 3 times already and should know if you want to hire me at this point. I am not doing a 4th interview." She was shocked. I wish I took a picture of the look on her face. She kept saying, "but I really like you." And, "no one's ever done this before." Nope, don't care.
Got a question about Sykes Business Services Of India?
Ask anonymously on communities.

Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 3 Oct 2022

I applied via Walk-in and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Basic questions like tell me about your self and hobbies etc, what we called methi in english and why apple is red
    • Add your answer
  • Q2. Tell me about yourself?
    • Add your answer
  • Q3. Roles and responsibility of previous job
    • Add your answer
  • Q4. What you mean by Customer support executive?
  • Ans. 

    A customer support executive is a professional who provides assistance and resolves issues for customers.

    • Customer support executives are responsible for addressing customer inquiries, complaints, and requests.

    • They provide information about products or services, troubleshoot technical issues, and offer solutions.

    • They may communicate with customers through various channels such as phone, email, chat, or social media.

    • Cust...

    • Answered by AI
    Add your answer
  • Q5. Why do we hire you?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and fluent while speaking English and give your best

Customer Support Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 19 Oct 2022

I applied via Referral and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. 1. Tell me something about yourself.
    • Add your answer
  • Q2. 2. Choose any topic for speak 5 minutes
    • Add your answer
Round 3 - Group Discussion 

Speak anything in English for 5 minutes

Interview Preparation Tips

Topics to prepare for Teleperformance Customer Support Executive interview:
  • What is bpo
Interview preparation tips for other job seekers - take proper knowledge of the post or the company. where you are going for an interview

Customer Support Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 2 Nov 2021

I applied via Referral and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. There are lot of questions were asked and its depends on profile and your experience on the basis of experience questions were asked .
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep focusing on things work on communication and written skills .

Customer Support Executive Interview Questions & Answers

Concentrix Corporation user image Preethi Sonu

posted on 2 Jan 2021

I applied via Recruitment Consultant and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself?, How would you convince the angry customer?, What would you do if we ask you to work on your off or extend your shift?, Why we need to select you?, How would you participate in team...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be bold and confidence by giving your answer even if you don't know about it try to answer

Sykes Business Services Of India HR Interview Questions

23 questions and answers

Q. Can you please provide your self-introduction?
Q. Please introduce yourself.
Q. What different roles are involved in the work process?
View all HR interview questions

Customer Support Executive Interview Questions & Answers

Teleperformance user image Deepak Thakur

posted on 1 Feb 2022

I applied via Referral and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - HR 

(6 Questions)

  • Q1. What are your salary expectations?
    • View 1 more answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Why should we hire you?
    • Add your answer
  • Q4. Where do you see yourself in 5 years?
    • Add your answer
  • Q5. What are your strengths and weaknesses?
    • Add your answer
  • Q6. Tell me about yourself.
    • Add your answer
Round 2 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is very easy to pass hr are very helpful and supportive just be confident and answer every question properly don't hesitate and one imp think must read about the process you are going to hired for
Are these interview questions helpful?

Customer Support Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 19 Mar 2018

Interview Questionnaire 

1 Question

  • Q1. Why Minacs ? Salary Expectation ?
  • Ans. 

    Minacs offers a supportive work environment with opportunities for growth and development.

    • Minacs has a reputation for providing excellent customer support services

    • The company values employee satisfaction and offers training programs for career advancement

    • I believe Minacs aligns with my career goals and values

    • Answered by AI
    Add your answer

Interview Preparation Tips

Round: Test
Experience: Aptitude, Reasoning, Navigation Skill test

Customer Support Executive Interview Questions & Answers

Teleperformance user image Abhishek Vijayvargiya

posted on 3 Feb 2022

I applied via Walk-in and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself.
    • Add your answer
Round 2 - Assignment 

Na

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep it simple , communication should be fluent and be confident 😎

Customer Support Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 1 Nov 2022

I applied via Walk-in and was interviewed before Nov 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

I faced more than year so Exactly i dont remember

Round 3 - HR 

(1 Question)

  • Q1. They are asking 1st resume , and they are aking about your self and how you got information about the hiring and what you know about this company and why are you choose this job and why are you suitable fo...
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Finally we wrote aptitude test then we get offer latter
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Definitely we must have self confidence
And we give answers confidently for any quations at that situations and we must have good personality skills and talking skills thats enough
More about working at Sykes Business Services Of India

Sykes Business Services Of India Interview FAQs

How to prepare for Sykes Business Services Of India Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sykes Business Services Of India. The most common topics and skills that interviewers at Sykes Business Services Of India expect are inbound voice process, customer support, voice process, Bpo Voice and Domestic BPO.

Tell us how to improve this page.

Sykes Business Services Of India Interviews By Designations

Interview Questions for Popular Designations

Interview Questions from Similar Companies

Teleperformance Customer Support Executive Interview Questions
3.9
 • 2k Interviews
Concentrix Corporation Customer Support Executive Interview Questions
3.7
 • 1.8k Interviews
WNS Customer Support Executive Interview Questions
3.3
 • 1.1k Interviews
Infosys BPM Customer Support Executive Interview Questions
3.5
 • 1k Interviews
iEnergizer Customer Support Executive Interview Questions
4.7
 • 814 Interviews
Sutherland Global Services Customer Support Executive Interview Questions
3.5
 • 715 Interviews
Startek Customer Support Executive Interview Questions
3.1
 • 543 Interviews
Conneqt Business Solutions Customer Support Executive Interview Questions
3.6
 • 520 Interviews
Omega Healthcare Customer Support Executive Interview Questions
3.7
 • 486 Interviews
Firstsource Solutions Customer Support Executive Interview Questions
3.6
 • 330 Interviews
View all
Sykes Business Services Of India Customer Support Executive Salary
based on 95 salaries
₹2 L/yr - ₹4 L/yr
At par with the average Customer Support Executive Salary in India
View more details

Sykes Business Services Of India Customer Support Executive Reviews and Ratings

based on 17 reviews

2.7/5

Rating in categories

2.6

Skill development

2.7

Work-life balance

2.7

Salary

2.7

Job security

2.5

Company culture

2.5

Promotions

2.5

Work satisfaction

Explore 17 Reviews and Ratings
Sykes Business Services Of India Salaries in India
Customer Service Representative
346 salaries
unlock blur

₹1.8 L/yr - ₹4 L/yr

Customer Service Executive
254 salaries
unlock blur

₹2 L/yr - ₹4.2 L/yr

Senior Customer Service Representative
171 salaries
unlock blur

₹2.5 L/yr - ₹4.5 L/yr

Customer Service Associate
96 salaries
unlock blur

₹1.8 L/yr - ₹3.8 L/yr

Customer Support Executive
95 salaries
unlock blur

₹2 L/yr - ₹4 L/yr

Explore more salaries
Compare Sykes Business Services Of India with

Teleperformance

3.9
Compare

Concentrix Corporation

3.7
Compare

iEnergizer

4.7
Compare

WNS

3.3
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
write
Share an Interview