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Sykes Business Services Of
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Sykes Business Services Of India Customer Service Representative Interview Questions and Answers
Sykes Business Services Of India Customer Service Representative Interview Experiences
4 interviews found
Selected
I applied via Recruitment Consulltant and was interviewed in Mar 2023. There were 4 interview rounds.
(2 Questions)
- Q1. Basic introduction and JAM
- Q2. Depends on individual
Basic case studies of process to test skills
(1 Question)
- Q1. Focused on individual speaking and hobbies, future goals etx
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed before Jul 2023. There were 2 interview rounds.
(3 Questions)
- Q1. Tell me about your self
- Q2. Previous work experience
- Q3. Salry expectations
(2 Questions)
- Q1. Yourself and previous work experience
- Q2. Will check communication
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Aug 2021. There were 5 interview rounds.
Chat round through Hangout
A assignment to write an essay
(2 Questions)
- Q1. JAM, Communication skills check
- Q2. Skills previous experience education family background
(1 Question)
- Q1. Skills some real life based customer service tricky question
Interview Preparation Tips
Like if you have any previous experience and on notice period or want to join with next round of let them know they will help you in every possible way
I applied via Naukri.com and was interviewed in Oct 2021. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Introduction spea
Interview Preparation Tips
Be honest.
Top trending discussions
Interview questions from similar companies
Customer Service Representative Interview Questions & Answers
Concentrix Corporation
Anonymous
posted on 8 May 2022
I applied via Job Fair and was interviewed before May 2021. There were 2 interview rounds.
Was on grammar, spelling and punctuation.
Interview Preparation Tips
Customer Service Representative Interview Questions & Answers
Concentrix Corporation
Anonymous
posted on 8 May 2022
I applied via Job Fair and was interviewed before May 2021. There were 2 interview rounds.
This was on grammar, spelling and punctuation. Likewise, it was about how to handle disgruntled customers.
Interview Preparation Tips
Sykes Business Services Of India HR Interview Questions
Customer Service Representative Interview Questions & Answers
Concentrix Corporation
Anonymous
posted on 25 Sep 2021
I applied via Recruitment Consultant and was interviewed before Sep 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. About yourself
- Q2. Be prepared and confident. They only check your communication skills and how well you can answer their questions.
Interview Preparation Tips
Customer Service Representative Interview Questions & Answers
Concentrix Corporation
Anonymous
posted on 2 Sep 2020
I applied via Recruitment Consultant and was interviewed in Aug 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. First is versant round about grammar question, for voice and non voice round
Interview Preparation Tips
Customer Service Representative Interview Questions & Answers
Teleperformance
Devendra Sharma
posted on 11 Mar 2022
I applied via Walk-in and was interviewed before Mar 2021. There were 2 interview rounds.
(1 Question)
- Q1. Speak about the given topic for 1 minute
- Ans.
The importance of active listening in customer service
Active listening involves paying full attention to the customer and understanding their needs
It helps build rapport and trust with the customer
Examples of active listening include paraphrasing, asking clarifying questions, and providing feedback
Active listening can lead to better problem-solving and conflict resolution
It is important to avoid interrupting the custom...
(1 Question)
- Q1. You must give the answer within 5 seconds on the phone
Interview Preparation Tips
Customer Service Representative Interview Questions & Answers
Teleperformance
Anonymous
posted on 15 Sep 2021
I applied via Recruitment Consultant and was interviewed in Mar 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Why you have choosen BPO sector
Interview Preparation Tips
Sykes Business Services Of India Interview FAQs
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Sykes Business Services Of India Interviews By Designations
- Sykes Business Services Of India Customer Service Executive Interview Questions
- Sykes Business Services Of India Voice Process Executive Interview Questions
- Sykes Business Services Of India Customer Service Associate Interview Questions
- Sykes Business Services Of India Customer Service Representative Interview Questions
- Sykes Business Services Of India Chat Process Interview Questions
- Sykes Business Services Of India Non Voice Customer Care Executive Interview Questions
- Sykes Business Services Of India Customer Support Executive Interview Questions
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Overall Interview Experience Rating
based on 2 interview experiences
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Sykes Business Services Of India Customer Service Representative Reviews and Ratings
based on 67 reviews
Rating in categories
|
Customer Service Representative
346
salaries
|  ₹1.8 L/yr - ₹4 L/yr |
|
Customer Service Executive
254
salaries
| ₹2 L/yr - ₹4.2 L/yr |
|
Senior Customer Service Representative
171
salaries
| ₹2.5 L/yr - ₹4.5 L/yr |
|
Customer Service Associate
96
salaries
| ₹1.8 L/yr - ₹3.8 L/yr |
|
Customer Support Executive
95
salaries
| ₹2 L/yr - ₹4 L/yr |
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