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based on 705 Reviews

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Sykes Business Services Of India Customer Service Associate Interview Questions and Answers

Updated 26 Jan 2022

Sykes Business Services Of India Customer Service Associate Interview Experiences

4 interviews found

Customer Service Associate Interview Questions & Answers

user image Anonymous

posted on 26 Jan 2022

I applied via Naukri.com and was interviewed in Dec 2021. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Introduction

Round 3 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
    • Add your answer
  • Q2. What are your strengths and weaknesses?
    • Add your answer
Round 4 - Assignment 
Round 5 - One-on-one 

(1 Question)

  • Q1. Salary package and job role and also less package will be given
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Dislike the company bro never ever join in it

Customer Service Associate Interview Questions & Answers

user image Anonymous

posted on 20 Nov 2020

Interview Questionnaire 

3 Questions

  • Q1. How do you make a change
    • Add your answer
  • Q2. How is that you make the different
  • Ans. 

    I stand out by providing personalized service, actively listening to customers, and resolving issues efficiently with a positive attitude.

    • Personalized Service: I remember returning customers' preferences, making them feel valued.

    • Active Listening: I ask clarifying questions to fully understand customer needs, ensuring accurate solutions.

    • Efficient Problem-Solving: I resolve issues quickly, like when I helped a customer f...

    • Answered by AI
    Add your answer
  • Q3. What's the different
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Quick response

Customer Service Associate Interview Questions Asked at Other Companies

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Q1. A customer received a damaged product and wants to return it. How ... read more
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Q2. What is the difference between good customer service and bad cust ... read more
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Q3. If a customer is not satisfied with your answer, what will you do ... read more
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Q4. What do you understand by customer care service?
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Q5. Why is customer care service important for a company?
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Customer Service Associate Interview Questions & Answers

user image Anonymous

posted on 30 Jul 2020

I applied via Referral and was interviewed in Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Incomplete interview process,even i completed my 1st round.and also got cleared in written test .they communicated ops round will be final round till day i haven't received call for it its been a month now
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - its been 1 month i have cleared 2 rounds of interview till now i havent received call for ops round worst experience ever. even though i'm following with hr also all my frnds who gave interview with me got cleared and also started working

Customer Service Associate Interview Questions & Answers

user image Anonymous

posted on 9 Sep 2019

I applied via Naukri.com and was interviewed in Aug 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. The questions were based on past experience and some technical questions. Passage writing was about favourite sports or favourite food etc.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was for chat process. It had 3 rounds and 2 rounds for operations. It took 2 days to complete all the rounds. On first day they conducted 3 rounds, 1st started with JAM following paragraph writing and 3rd round was chat assessment. On next day they took operations rounds followed by HR round. When comes to package discussion, they give you heartattack. The package they post on job portal is nowhere related. They will offer you with much lower package which is less then what you are currently earning. When you negotiate, they give you a reason "they don't have budget". They deduct cost for food and cab from your salary. There is NO Free cab or food facilities". WORST Experience!!!

Top trending discussions

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Interview Hub
2w
a sales executive
Walked out of an interview today
I walked out of an interview today. This was my third interview with the company. Interviewer goes on to mention there's a fourth interview with the manager and I said nope. I stood up, and said "you've met me 3 times already and should know if you want to hire me at this point. I am not doing a 4th interview." She was shocked. I wish I took a picture of the look on her face. She kept saying, "but I really like you." And, "no one's ever done this before." Nope, don't care.
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Interview questions from similar companies

Customer Service Associate Interview Questions & Answers

Teleperformance user image Anonymous

posted on 25 Mar 2021

I applied via Walk-in and was interviewed before Mar 2020. There were 5 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. What you know about call center?
    • Add your answer
  • Q2. Your job experience?
    • Add your answer
  • Q3. Your education?
    • Add your answer
  • Q4. Salary expected?
    • Add your answer
  • Q5. Are you felixible in night hours.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, English language is compulsory?

Customer Service Associate Interview Questions & Answers

Teleperformance user image Anonymous

posted on 6 Feb 2021

I applied via Recruitment Consultant and was interviewed before Feb 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. There were some usual question in initial stage after that interviewer start questioning you from your past experience. If your a fresher they can give some topics to check your communication skills
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - My advice you should be prepared what you have written in your cv. And prepare yourself for some topic.
Birth place
Last birthday
Yesterday or weekend you have spent
Any memorable moment or achievement

Sykes Business Services Of India HR Interview Questions

23 questions and answers

Q. Can you please provide your self-introduction?
Q. Please introduce yourself.
Q. What different roles are involved in the work process?
View all HR interview questions

Customer Service Associate Interview Questions & Answers

Teleperformance user image Anonymous

posted on 11 Feb 2022

I applied via Naukri.com and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Basic que like tell me about yourself and why u want to join teleperformance?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - basic questions were asked like what is customer service?
what is empathy?
views on women empowerment?
what are the importance of customer service and why it is necessary?
Are these interview questions helpful?

Customer Service Associate Interview Questions & Answers

Startek user image Anonymous

posted on 21 Aug 2021

I applied via Recruitment Consultant and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Self introduction
    • Add your answer
  • Q2. What did you learn in college days
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Wonderful

Customer Service Associate Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 17 May 2021

I applied via Recruitment Consultant and was interviewed before May 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About my experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Customer Service Associate Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 25 Jan 2021

I applied via Recruitment Consultant and was interviewed before Jan 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Regarding work experience and family background
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - To join concentrix first you have to clear Amcat test which is an aptitude based multiple choice questions test then according to voice or non voice profile you need to clear the versant round and lastly one final round of client or Manager round.
More about working at Sykes Business Services Of India

Sykes Business Services Of India Interview FAQs

How many rounds are there in Sykes Business Services Of India Customer Service Associate interview?
Sykes Business Services Of India interview process usually has 5 rounds. The most common rounds in the Sykes Business Services Of India interview process are Resume Shortlist, Group Discussion and HR.
What are the top questions asked in Sykes Business Services Of India Customer Service Associate interview?

Some of the top questions asked at the Sykes Business Services Of India Customer Service Associate interview -

  1. How is that you make the differe...read more
  2. Salary package and job role and also less package will be gi...read more
What are the most common questions asked in Sykes Business Services Of India Customer Service Associate HR round?

The most common HR questions asked in Sykes Business Services Of India Customer Service Associate interview are -

  1. What are your strengths and weakness...read more
  2. Tell me about yourse...read more

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Sykes Business Services Of India Interviews By Designations

Interview Questions for Popular Designations

Overall Interview Experience Rating

5/5

based on 1 interview experience

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Sykes Business Services Of India Customer Service Associate Salary
based on 96 salaries
₹1.8 L/yr - ₹3.8 L/yr
At par with the average Customer Service Associate Salary in India
View more details

Sykes Business Services Of India Customer Service Associate Reviews and Ratings

based on 56 reviews

3.7/5

Rating in categories

3.6

Skill development

3.5

Work-life balance

3.5

Salary

3.7

Job security

3.7

Company culture

3.3

Promotions

3.6

Work satisfaction

Explore 56 Reviews and Ratings
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