TCS Manager Interview Questions and Answers

I manage my team during critical times by providing clear direction, support, and open communication.

• Provide clear direction and set priorities to ensure everyone is focused on the most important tasks.

• Offer support and resources to help team members overcome challenges and meet deadlines.

• Maintain open communication channels to keep everyone informed and address any issues promptly.

• Lead by example and stay calm under p...read more

Delegate tasks to other team members, prioritize urgent tasks, communicate with customers about the situation.

• Delegate tasks to other team members based on their skills and availability.

• Prioritize urgent tasks to ensure essential work is completed on time.

• Communicate with customers about the absence and provide updates on the progress of their work.

• Ensure all team members are aware of the plan and their responsibilitie...read more

Sigma level is a measure of process capability and quality, calculated using the number of defects per million opportunities.

• Sigma level is calculated using the formula: (Total number of opportunities - Total number of defects) / Total number of opportunities * 1,000,000

• The higher the sigma level, the better the process capability and quality

• A sigma level of 6 or higher is considered world-class quality

• Examples of oppo...read more

I have used Value Stream Mapping (VSM) as a Lean tool.

• VSM helped me identify waste and inefficiencies in our production process.

• We were able to streamline our processes and reduce lead time by 30%.

• VSM also helped us identify areas where we could implement automation and reduce manual labor.

• Overall, VSM was a valuable tool in improving our production efficiency and reducing costs.