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Wipro Customer Support Executive Interview Questions and Answers

Updated 14 May 2025

Wipro Customer Support Executive Interview Experiences

14 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview in Jan 2025.

Round 1 - AssignmentΒ 

Hai iam ns,ramakrishna i can compately in dipoma in final deee branch 2023 in dipoma promated

Round 2 - TechnicalΒ 

(3 Questions)

  • Q1. I can when in this companey
  • Q2. When apprament letter
  • Ans. 

    The question seems to be asking about the timing of an appointment letter.

    • An appointment letter is typically sent out before a scheduled meeting or interview.

    • It is important to confirm the timing and details mentioned in the appointment letter.

    • If the appointment letter is not received on time, it is advisable to follow up with the sender.

  • Answered by AI
  • Q3. Monday i can jain in this companey

Interview Preparation Tips

Interview preparation tips for other job seekers - wipro companey i can apply in post custmar care extive thanku in hr
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected
Round 1 - One-on-oneΒ 

(2 Questions)

  • Q1. Introduction about yourself
  • Ans. 

    I am a dedicated and experienced customer support executive with a passion for helping customers resolve their issues.

    • I have over 5 years of experience in customer support roles

    • I am skilled in handling customer inquiries and providing solutions in a timely manner

    • I have a strong understanding of product knowledge and troubleshooting techniques

    • I am proficient in using CRM systems and other customer support tools

    • I have re...

  • Answered by AI
  • Q2. Previous experience related
Round 2 - One-on-oneΒ 

(2 Questions)

  • Q1. Previous experience related
  • Q2. About yourself and previous work related

Customer Support Executive Interview Questions Asked at Other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they ... read more
Q2. If a customer is angry, how can you help them understand?
Q3. How can you provide customer satisfaction?
Q4. Do you have an Aadhaar card linked to a phone number?
Q5. 1.what is customer support?
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I appeared for an interview in Apr 2025, where I was asked the following questions.

  • Q1. Strength and Weekness
  • Q2. Where do you locate
  • Ans. 

    I am located in [Your City/Region], which allows me to effectively support customers in various time zones.

    • I am based in [Your City], which has a strong infrastructure for customer support.

    • Being in [Your Region], I can easily connect with local clients and understand their needs.

    • My location allows me to work flexible hours to accommodate customers from different time zones.

    • For example, being in [Your City] means I can ...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Dec 2024.

Round 1 - Aptitude TestΒ 

General knowledge and aptitude question

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell me about your self and tell me about your job

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Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Feb 2024.Β There were 2 interview rounds.

Round 1 - One-on-oneΒ 

(1 Question)

  • Q1. Basic introduction and about self questions
Round 2 - HRΒ 

(1 Question)

  • Q1. Your point of view about this company

Interview Preparation Tips

Topics to prepare for Wipro Customer Support Executive interview:
  • Introduction about yourself
  • Information about this company
  • The perpose of coming in this role
Interview preparation tips for other job seekers - Be confident and have to fluent in English communication .

What are the roles & responsibilities of a Customer Support Executive at Wipro?

Customer Interaction

  • Handle customer queries via phone, email, and chat
  • Provide accurate information on products/services

Read full roles & responsibilities

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HRΒ 

(1 Question)

  • Q1. Why are you want to come in international
  • Ans. 

    I want to come in international to gain exposure to diverse cultures and broaden my professional experience.

    • Opportunity to work with a global customer base

    • Gain exposure to diverse cultures and perspectives

    • Enhance communication and problem-solving skills

    • Expand professional network internationally

  • Answered by AI

Wipro HR Interview Questions

1.1k questions and answers

Q. Can you explain your final year project in detail?
Q. What were the reasons for your resignation?
Q. Why do so many companies undergo changes?
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HRΒ 

(2 Questions)

  • Q1. Tell me about a random topic
  • Q2. Screening
Are these interview questions helpful?
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Jan 2024.Β There were 2 interview rounds.

Round 1 - Aptitude TestΒ 

Normal aptitude for wase interview

Round 2 - TechnicalΒ 

(1 Question)

  • Q1. Some technical question on c and java

Interview Preparation Tips

Interview preparation tips for other job seekers - For wase students it was easy once we clear the aptitude test.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via AmbitionBox and was interviewed in Oct 2022.Β There were 2 interview rounds.

Round 1 - Resume ShortlistΒ 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - TechnicalΒ 

(6 Questions)

  • Q1. Tell about yourself
  • Ans. Thank you sir/ma'am you have provided me an opportunity to speak about myself. Myself ( your name) completed my graduation ( or any other degree you have completed say it) in the field of (your stream) in 2019(or any other year). I am residing at (your address) .At my home there is (no. of) sisters and brothers. My father is working in a reputed company at (designation) position. My mother is a house wife.I have gained...
  • Answered Anonymously
  • Q2. Your journey from your home to Wipro office
  • Ans. 

    I commute to Wipro office by taking a bus and then walking for a few minutes.

    • I live in a residential area near Wipro office.

    • I usually take the bus from a nearby bus stop.

    • The bus ride takes around 20 minutes.

    • After getting off the bus, I walk for about 5 minutes to reach the office.

    • The overall journey takes around 30 minutes.

  • Answered by AI
  • Q3. They will check your vocabulary. Whether you're good at vocabs or not. Some of the examples mostly asked by the interviewers
  • Q4. Mississippi, Chlorophyll,Randevou, Aravalli
  • Q5. They will ask you to speak for 3 min about anyone of your skills. Suppose they will ask you to speak on flexibility for 3 min or any other topics
  • Q6. Work with your CV
  • Ans. Same thing. You have to speak about yourself.
  • Answered Anonymously

Interview Preparation Tips

Topics to prepare for Wipro Customer Support Executive interview:
  • Public Speaking
  • Communication Skills
Interview preparation tips for other job seekers - Vocabulary is very important at Wipro customer service executive. Without preparing vocabulary don't go for interview they reject you at the first stage itself. There is two round both the easy if your vocabulary is good.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jun 2022.Β There were 2 interview rounds.

Round 1 - Resume ShortlistΒ 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-oneΒ 

(5 Questions)

  • Q1. Tell me about yourself,
  • Q2. Why should we consider you for this ro
  • Q3. Where do you sew yourself in 5 years
  • Q4. Why do you want to join this industry
  • Q5. How would a handle a irritated client
  • Ans. 

    I would listen to their concerns, empathize with them, apologize for any inconvenience, and work towards finding a solution to their problem.

    • Listen actively to understand their concerns

    • Empathize with their situation and show understanding

    • Apologize for any inconvenience caused

    • Work towards finding a solution to their problem

    • Stay calm and professional throughout the interaction

  • Answered by AI

Wipro Interview FAQs

How many rounds are there in Wipro Customer Support Executive interview?
Wipro interview process usually has 1-2 rounds. The most common rounds in the Wipro interview process are Aptitude Test, HR and One-on-one Round.
How to prepare for Wipro Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Wipro. The most common topics and skills that interviewers at Wipro expect are Communication Skills, International Voice Process, Customer Support, Blended Process and International BPO.
What are the top questions asked in Wipro Customer Support Executive interview?

Some of the top questions asked at the Wipro Customer Support Executive interview -

  1. How would a handle a irritated cli...read more
  2. monday i can jain in this compa...read more
  3. when apprament let...read more
How long is the Wipro Customer Support Executive interview process?

The duration of Wipro Customer Support Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Overall Interview Experience Rating

3.8/5

based on 13 interview experiences

Difficulty level

Easy 33%
Moderate 67%

Duration

Less than 2 weeks 75%
2-4 weeks 25%
View more

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Wipro Customer Support Executive Salary
based on 196 salaries
β‚Ή1.8 L/yr - β‚Ή5.1 L/yr
10% more than the average Customer Support Executive Salary in India
View more details

Wipro Customer Support Executive Reviews and Ratings

based on 49 reviews

3.8/5

Rating in categories

3.8

Skill development

3.9

Work-life balance

3.6

Salary

4.0

Job security

4.0

Company culture

3.3

Promotions

3.8

Work satisfaction

Explore 49 Reviews and Ratings
Customer Support Executive - HR Disha

Kolkata

0-2 Yrs

β‚Ή 1.2-2.5 LPA

Customer Support Executive||Shaeesta||

Mumbai

0-2 Yrs

β‚Ή 1.9-3.2 LPA

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