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WNS Assistant Manager Interview Questions and Answers
12 Interview questions
Filter functions in DAX are used to manipulate data by applying filters based on specified conditions.
FILTER function is used to return a table that contains only the rows that meet specified criteria.
CALCULATE function is used to apply filters to a calculation.
ALL function is used to remove filters from a column or table.
RELATED function is used to retrieve related values from another table based on a specified r...
I have experience training batches of new employees in previous roles.
Led training sessions on company policies and procedures
Provided hands-on training for new software systems
Created training materials such as manuals and presentations
Conducted assessments to measure learning outcomes
WNS Assistant Manager Interview Experiences
34 interviews found
Anonymous
Selected
I appeared for an interview before Jul 2024, where I was asked the following questions.
- Q1. About yourself and about your experience
- Q2. About your KRA
ritesh agrawal
(2 Questions)
- Q1. Difference betwen joins
- Q2. Filter functions in DAX
- Ans.
Filter functions in DAX are used to manipulate data by applying filters based on specified conditions.
FILTER function is used to return a table that contains only the rows that meet specified criteria.
CALCULATE function is used to apply filters to a calculation.
ALL function is used to remove filters from a column or table.
RELATED function is used to retrieve related values from another table based on a specified relati...
Skills evaluated in this interview
What people are saying about WNS
(2 Questions)
- Q1. Introduce yourself
- Q2. What is Shrinkage and Attrition and how to calculate.
Mohammed Nowman
Selected
I appeared for an interview in Dec 2024, where I was asked the following questions.
- Q1. Could you provide brief details about your previous job experiences, specifically highlighting your people management skills?
- Ans.
I have extensive experience in managing teams, fostering collaboration, and enhancing employee performance in diverse environments.
Led a team of 10 in a retail environment, improving sales by 20% through effective coaching and motivation.
Implemented a mentorship program that paired junior staff with experienced employees, resulting in a 30% increase in employee retention.
Conducted regular performance reviews and provid...
- Q2. What metrics were in place, and how did you manage to meet the Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)?
- Ans.
I utilized various metrics to ensure compliance with SLAs and KPIs, focusing on continuous improvement and team engagement.
Established clear KPIs such as response time, resolution time, and customer satisfaction scores.
Implemented a dashboard to track real-time performance against SLAs, allowing for quick adjustments.
Conducted regular training sessions to enhance team skills, leading to a 20% improvement in resolution ...
- Q3. Scenario based questions
WNS HR Interview Questions
(2 Questions)
- Q1. Power Bi basic questions
- Q2. What is row level security
(2 Questions)
- Q1. Basic questions
- Q2. Salary Negotiation
Skills evaluated in this interview
- Q1. What's your experience elaborate
- Q2. Why I hire you
Selected
I applied via Naukri.com and was interviewed in Feb 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Role n responsibility
- Q2. Scenario based questions
(2 Questions)
- Q1. Role n responsibility
- Q2. Scenario based questions
Presley Crasto
Selected
I applied via Naukri.com and was interviewed in Dec 2023. There were 2 interview rounds.
(3 Questions)
- Q1. Tell me something about yourself
- Q2. Your job description
- Q3. Reason for job change
(2 Questions)
- Q1. What is OTC cycle
- Q2. Experience of Training batch
- Ans.
I have experience training batches of new employees in previous roles.
Led training sessions on company policies and procedures
Provided hands-on training for new software systems
Created training materials such as manuals and presentations
Conducted assessments to measure learning outcomes
Interview Preparation Tips
(1 Question)
- Q1. Normal question
(1 Question)
- Q1. About ind As regarding there applicability
Selected
I appeared for an interview in Aug 2023.
(2 Questions)
- Q1. About your eelf
- Q2. Last experience
(3 Questions)
- Q1. About your self
- Q2. Last experience on your role and the way you handle the team and all kpi
- Q3. How to control shrinkage and attrition
(2 Questions)
- Q1. About your self
- Q2. What process you follow to mange shrinkage and attrition
- Ans.
To manage shrinkage and attrition, I follow a process involving regular monitoring, analysis, and implementation of strategies.
Regularly monitor key performance indicators related to shrinkage and attrition such as turnover rates, absenteeism, and theft incidents
Analyze root causes of shrinkage and attrition through employee feedback, exit interviews, and data analysis
Implement strategies to address identified issues s...
WNS Interview FAQs
Some of the top questions asked at the WNS Assistant Manager interview -
The duration of WNS Assistant Manager interview process can vary, but typically it takes about less than 2 weeks to complete.
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Overall Interview Experience Rating
based on 33 interview experiences
Difficulty level
Duration
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WNS Assistant Manager Reviews and Ratings
based on 540 reviews
Rating in categories
Bangalore / Bengaluru
4-9 Yrs
₹ 6-15 LPA
|
Senior Associate
14.3k
salaries
|  ₹2.5 L/yr - ₹7 L/yr |
|
Associate
5.7k
salaries
| ₹1.8 L/yr - ₹5 L/yr |
|
Associate Lead
3.5k
salaries
| ₹4.5 L/yr - ₹10 L/yr |
|
Assistant Manager
3.3k
salaries
| ₹6 L/yr - ₹13 L/yr |
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