WNS Operations Associate Interview Questions and Answers

Microsoft Excel is a powerful spreadsheet application used for data analysis, visualization, and complex calculations.

• Data Organization: Excel allows users to organize data in rows and columns, making it easy to manage large datasets.

• Formulas and Functions: Users can perform calculations using built-in functions like SUM, AVERAGE, and VLOOKUP.

• Data Visualization: Excel provides tools like charts and graphs to visua...read more

The process involves coordinating operations to ensure efficiency and effectiveness in achieving organizational goals.

• Understanding workflow: Analyzing how tasks move through the organization to identify bottlenecks.

• Resource management: Ensuring that materials and personnel are allocated efficiently, like scheduling staff based on peak hours.

• Data analysis: Using metrics to assess performance, such as tracking orde...read more

I have a diverse background in operations management, project coordination, and data analysis across various industries.

• Graduated with a degree in Business Administration, focusing on Operations Management.

• Worked as an Operations Coordinator at XYZ Corp, where I streamlined processes, reducing operational costs by 15%.

• Managed a team of 5 in a logistics role, improving delivery times by implementing a new tracking ...read more

My typing speed is approximately 75 words per minute, allowing for efficient data entry and communication in fast-paced environments.

• Accuracy: I maintain a high accuracy rate of around 95%, ensuring that the information entered is correct and reliable.

• Experience: I have experience typing reports and documents in previous roles, which has helped me improve my speed and efficiency.

• Practice: Regular practice through ...read more

Import Export involves the buying and selling of goods and services between countries.

• Involves the exchange of goods and services between countries

• Requires knowledge of international trade regulations and customs procedures

• Can involve tariffs, quotas, and trade agreements

• Examples include importing electronics from China or exporting agricultural products to Europe

An invoice copy typically includes details such as the company name, address, invoice number, date, items purchased, quantities, prices, and total amount due.

• Company name and address

• Invoice number

• Date of invoice

• Items purchased

• Quantities of items

• Prices of items

• Total amount due

Accounts Receivable is the money owed to a company by its customers for goods or services sold on credit.

• It is a current asset on the balance sheet

• It represents the amount of money that a company is owed by its customers

• It is typically collected within a certain period of time, usually 30-90 days

• Examples include invoices sent to customers for payment of goods or services

• It is important for a company to manage its ...read more