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Salesforce

4.0

based on 1k Reviews

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Salesforce Senior Technical Support Engineer Reviews

Updated 3 Aug, 2025

Category Ratings

4.5

Salary

4.4

Company Culture

4.2

Job Security

4.1

Work-Life Balance

3.9

Skill Development

3.7

Work Satisfaction

3.3

Promotions

What employees say about Salesforce?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

74% employees reported

Flexible timing

33% employees reported

No travel

89% employees reported

View more detailed insights

Gender based rating

3.9

Rated by Women

6 reviews

4.2

Rated by Men

9 reviews

View more detailed insights

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Top Mentions in Salesforce Senior Technical Support Engineer Reviews

16 reviews found

Sort By: Popular

Senior Technical Support Engineer in Hyderabad / Secunderabad

Full Time

Software Development Department

5.0

updated on 03 Feb 2025

Likes

Additional benefits, insurance, wellness, food, office space infrastructure.

Dislikes

Work life balance, promotion cycle

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Technical Support Engineer in Hyderabad / Secunderabad

Full Time

Software Development Department

5.0

updated on 18 Dec 2023

Likes

Excellent Work Environment Excellent Work Culture Excellent career opportunities Excellent Leadership Excellent people Everything is incredible

Dislikes

Nothing of as of now

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Read Salesforce Senior Technical Support Engineer Reviews based on locations

Senior Technical Support Engineer in Hyderabad / Secunderabad

Full Time

Software Development Department

4.0

updated on 16 Apr 2023

Likes

Best in class Benefits in terms of insurance, leaves and Wellness.

Dislikes

Some of the best Salesforce Developers are working as a Support Engineer offering Technical expertise to the Developers implementing the products. These Engineers are parallelly working on 4-5 different customer issues in a day and sometimes are under a lot of pressure of feedbacks and KPIs. However, they don't seem to receive theright appreciations a Developer deserves within the company or outside by the customers....Read More

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Technical Support Engineer in Gurgaon / Gurugram

Full Time

Customer Success Department

5.0

updated on 08 Nov 2023

Likes

Salesforce is awesome. Perks, benefits, compensation.

Dislikes

Sometimes it gets tiring. Customer support job involves dealing with difficult customers all the time.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Salesforce.

Senior Technical Support Engineer in Hyderabad / Secunderabad

Full Time

Customer Success Group Department

5.0

updated on 27 Apr 2022

Likes

Work Life balance, benefits, employee centric policies

Dislikes

Front line managers in India do not carry the product company mindset but keep showing their service industry behavior.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Technical Support Engineer in Bangalore / Bengaluru

Full Time

Customer Success Department

5.0

updated on 10 Jul 2025

Likes

Based on user ratings: Salary, Skill development, Job security, Work satisfaction, Company culture, Work-life balance

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Top trending discussions

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Daily Office Life

a news reporter

They make fun of me for repeating outfits at work🥹

There are 5 of us girls on the team. The other 4 s... read more

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HQ - San Francisco, California, United States

Software Product

50k-1 Lakh Employees (India)

Public

People also ask about Salesforce's Senior Technical Support Engineers

Is Salesforce a good place to work for Senior Technical Support Engineers?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 16 employee reviews, it's clear that most senior technical support engineers have a positive experience working at Salesforce. Salary & Benefits holds the highest rating at 4.5, while career growth is rated the lowest amongst all factors at 3.3.

Does Salesforce pay their Senior Technical Support Engineers well?

According to AmbitionBox reviews, Salesforce senior technical support engineers rate their salary and benefits at 4.5 out of 5, based on 16 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Salesforce is generally seen as a place that values and rewards its workforce fairly. You can know more about Salesforce's senior technical support engineers salaries here

How is the work culture at Salesforce for Senior Technical Support Engineers?

Work culture at Salesforce for senior technical support engineers is rated 4.4 out of 5 by 16 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Salesforce.

How is the job security at Salesforce for Senior Technical Support Engineers?

Based on 16 reviews on AmbitionBox, Salesforce's senior technical support engineers rate job security at 4.2 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Salesforce, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.

Salesforce Senior Technical Support Engineer Reviews by Locations

Salesforce Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 16 Salesforce reviews submitted by Salesforce employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Salesforce is the right company for you. 74% of employees reported the working days at S...