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24/7 Customer

3.5

based on 3.1k Reviews

Company Overview

Company Locations

24/7 Customer Reviews

Updated 5 Jul, 2025

Overall Rating

3.5/5

based on 3.1k reviews

5% below industry's average

know more

Category Ratings

3.6

Company Culture

3.4

Work-Life Balance

3.4

Skill Development

3.3

Job Security

3.3

Work Satisfaction

3.0

Salary

2.9

Promotions

What employees say about 24/7 Customer?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

78% employees reported

Rotational Shift

74% employees reported

Flexible timing

63% employees reported

No travel

63% employees reported

View more detailed insights

Gender based rating

3.5

Rated by Women

872 reviews

3.4

Rated by Men

2k reviews

24/7 Customer is rated 3.5 out of 5 stars on AmbitionBox, based on 3.1k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

Detailed 24/7 Customer Employee Reviews

Expert in Bangalore / Bengaluru

Full Time

Customer Success Department

4.0

updated on 29 Nov 2024

Likes

Cab facility AC all time Inside GYM Inside medical staff Inside library Decent hygiene maintained Jackpot spin the wheels.

Dislikes

Coffee machines are worst and only 2 biscuits brands which feels super cheap. No choice to choose the sugar content in coffee or hot brewages. Need coffe?? Get sugar along with it. However for higher authorities they have separate floor with all good coffee and tea bags with quality snacks. Old and uncomfortable chairs with dust on chairs sometimes and even on keyboard and mouses. Most systems don't have proper screws placed in or with damaged system handles. Employees struggle with finding working headsets and even sometimes fully functional keyboard and mouse. No mouse pads provided and no camera works inside so anyone can steal your mouse pads and get away with it. Medical claim is a joke. Never claimed as the person only will not be there the time we go. Bunker rooms are there but need TL to be there to sign, to which TLs refuse and its worst feeling. Sometimes targets seems unavailable....Read More

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Digital Interaction Advisor in Bangalore / Bengaluru

Contractual

Non Voice Department

4.0

updated on 19 Jan 2025

Likes

The recruitment process is a bit slow but training times are awesome, once you start doing the actual job, you'll be able to learn a lot about the product you're working in and also about the corporate culture if you're new to the corporate environment. The incentives and weekly offs are fine if you're a fresher and the office and campus environment are also a good experience.

Dislikes

There are no leaves you can take when you actually need it, Even if you work for years, you'll still have a pile load of leave balance,this is a permanent rotational shift job and it is not in your hand that which shift you'll be put in. The sort of pressure that is induced on you from the QRA team is tremendous, one can't always betoo careful as the policy threatens the career itself, The hierarchy above you has way too much authority over you. Micromanagement in terms of login hours, even if you give your proper login hours or a few short, they expect you to extend big time. And like everywhere all kinds of corporate politics exists....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

View all detailed 24/7 Customer employee reviews

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Top Mentions in 24/7 Customer Reviews

Salary (528)

Work Environment (333)

Senior Management (295)

Work Culture (246)

Job Security (208)

Career Growth (173)

3.1k reviews found

Sort By: Popular

Universal Trainer in Bangalore / Bengaluru

Full Time

Corporate Training Department

3.0

updated on 17 Jun 2025

Likes

Work life balance is descent however it depends on your team and department. Job security is good.

Dislikes

Working condition is pathetic - cost cutting on all areas has just made things very challenging. For ex not buying Microsoft 365 access for employees is just too cheap. Leaders lack the skill and expertise to solve issues inturn just blame each other's team. Talent retention is poor. Salaries are 30-40% less compared to market acrosss all roles

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Team Lead in Bangalore / Bengaluru

Full Time

Operations Support Department

5.0

updated on 29 May 2025

Likes

Best place to worked I worked here for 6 long year and it was wonderful to work the people around here are really friendly except the top management are little bais but I will never comment anything bad openion on 247.ai.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Operations Manager in Hyderabad / Secunderabad

Full Time

Operations Department

4.0

updated on 12 May 2025

Likes

Management is very friendly, great work culture, company policies are employee friendly & benifits like health insurance, two way cab facility, skill development etc are the best in the industry.

Dislikes

Salary , management need to revise the salary as per Market Standards.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

24/7 Customer Interview Questions

A Social Media Advisor was asked Q. Do you have hands-on experience with our software?

Read all Social Media Advisor questions

A Social Media Analyst was asked Q. Can you name any of our software products?

Read all Social Media Analyst questions

Get interview-ready with top interview questions & answers

A Senior Manager was asked 10mo agoQ. How will you manage conflicts of interest?

Read all Senior Manager questions

A Software Developer was asked Q. Reverse a Stack Using Recursion You are given a stack of integers. Your task is ...read more

Read all Software Developer questions

A Software Developer Intern was asked Q. Maximum Subarray Problem Statement Ninja has been given an array, and he wants t...read more

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Team Lead in Hyderabad / Secunderabad

Full Time

Customer Success Department

2.0

updated on 30 Apr 2025

Likes

Office Culture

Dislikes

Orange eye- camera monitoring us throught the shift, where we can't even tilt our head or move aside. We feel like we are captured in a cell.

Work Details

Work policy: Depends on the company requirements

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Latest 24/7 Customer Employee Reviews

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Data Analyst Reporting in Bengaluru

Business Process Quality

2.0

• updated on 05 Jul 2025

Likes:

Work culture Atmosphere Peers Cabs

Dislikes:

Salary bit upto mark Appraisals are really bad Pathetic managemen...

Advisory Technical Services Specialist in Bengaluru

Other

1.0

• updated on 03 Jul 2025

Likes:

There's nothing to like about this company.

Dislikes:

There's is too much biasing , no proper guide and no opportunity...

Degital interaction adviser in Hyderabad

Sales Support & Operations

5.0

• updated on 01 Jul 2025

Likes:

Good company

Dislikes:

Not give me good experience

Sales Advisor in Hyderabad / Secunderabad

Full Time

Sales Support & Operations Department

5.0

updated on 08 Feb 2025

Likes

Asme & managers were pretty helpful . Separate Cafeteria & pantry .

Dislikes

Don't think they will give you leave . Eventhough ur asking for sickleave they want it to be scheduled 🤡 as if you vomited or fell concious. Other day if you get medical reports on time . They grant you leave .

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Read 24/7 Customer Reviews based on designations

Technical Advisor in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

5.0

updated on 13 Dec 2024

Likes

It was all good experience to work with the organization but they were promises which made during the training. Bonuses and perks will be given but they were never ever given and also their is religion biased leaders within the organization.

Dislikes

They promise but never implement on it.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Technical Support Executive in Hyderabad / Secunderabad

Full Time

Operations Support Department

4.0

updated on 24 Jun 2025

Likes

The work cultures

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about 24/7 Customer.

Agent in Bangalore / Bengaluru

Full Time

Non Voice Department

3.0

updated on 21 Jun 2025

Likes

Team and cx who we resolve

Dislikes

Night shift with no food nothing no good salary for the work we do here

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Digital Interaction Advisor in Hyderabad / Secunderabad

Full Time

IT Support Department

3.0

updated on 21 Jun 2025

Likes

Everything is fine except the salary.

Dislikes

Split week offs and there is no one fixed time for login. It changes daily.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Support Executive in Bangalore / Bengaluru

Full Time

Non Voice Department

3.0

updated on 11 Jun 2025

Likes

Nothing

Dislikes

Inter politics, no equality. Pathetic environment

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Network and Security Engineer L2 in Bangalore / Bengaluru

Full Time

IT Security Department

1.0

updated on 07 Jun 2025

Likes

U will get chance to learn everything

Dislikes

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

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Personal Finance

a sales executive

Net worth 30cr

I have a high-paying job, solid investments, and I’ve been quietly compounding for years. But I live... read more

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Jobs at 24/7 Customer

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BPO - Operations Manager - Sales Process

Hyderabad / Secunderabad

8 - 13 Yrs

Not Disclosed

Customer Care Executive || 247.ai

Bangalore / Bengaluru

0 - 5 Yrs

Not Disclosed

Executive Recruiter

Bangalore / Bengaluru

1 - 5 Yrs

Not Disclosed

HQ - San Jose,California, United States

Software Product

5k-10k Employees (India)

Internet

Analytics & KPO

24/7 Customer Reviews by Locations

24/7 Customer Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 3.1k 24/7 Customer reviews submitted by 24/7 Customer employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if 24/7 Customer is the right company for you. 74% of employees reported the workin...

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24/7 Customer Salaries in India

Digital Interaction Advisor 1.4k salaries	Unlock ₹1.5 L/yr - ₹4.5 L/yr
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Advisor 530 salaries	Unlock ₹1.8 L/yr - ₹4.5 L/yr
Digital Interaction Executive 379 salaries	Unlock ₹1.7 L/yr - ₹4.5 L/yr
Senior Executive 269 salaries	Unlock ₹2.3 L/yr - ₹5.5 L/yr