24/7 Customer Reviews

Likes

I cannot address the entire company.. but the team I am working is good as it keeps friendly environment and scope to share knowledge and the chance of interacting with higher officials is more.. hike in salary is absolutely not considerable.. Performance will be appreciated with ECOP to every individual.. cultural events are as frequent as possible.. The ability to work with less stress will be completely depends upon the immediate supervisor.. The recent thing I observed is.. If your pay is increased in certain aspect it will be regulated in some other aspect that is the result in your pay will be same (scale of pay neutralized).. In spite of encouraging employees with cake and coke in the company profits.. It is advisable to share that in a way it is recognizable.. Training part is good enough but completely result oriented.. Some more technical training would be appreciated.. Learning will be completely based upon the individual interest.. Work environment is really good.. Bored of listening to complete western songs in office..

Dislikes

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Likes

It is a very good company with all kind of facilities and provides full support to the employee. I like the facilities and working environment every one is treated equally in this company.

Dislikes

Everything is good except some people try to make use the condition and try to make you bad in some situations.

Work

We will chat with the US customers to fix their networking problems. We will fix the problem in the chat .if we unable to fix the problem in chat . We will schedule the technician to fix the problem. We set up the call back from our end.

Likes

It's a good place to start your carrier in a international bpo sector. Take home sal. Is not that good but you can get good incentives plus halfyearly and annual bonus is what you can gain most. Transportation is also good but you will loose 3-4 hours in travelling apart from 9 hours of your job. Also shift timings where every body lose intrest it will be 247 shifts mostly nights. Overall a good place to work.

Dislikes

Sal. Long hours of travelling and shift timings

Work

Working at 247 is a good experience you will get to know about the corporate work culture in other sence MNC culture.

Likes

Nice office premise and facilities

Dislikes

There is no job security....One fine day, you may lose your job. If there is no client requiement there will be a ramp down and that will be your last working day.
Regarding promotion / growth: Politics is having a big role in growth. Eventhough, you are a best employee and eligible to get the next higher role, you may not get the role due to internal politics. Managers play favourism here. If you are having a good relationship with managers and going out for boozing and fun, your growth will be taken care off by them.

Work

Hectic

Likes

I feel, there is nothing much to like about 24/7. I have seen many of my team mates get frustrated working with this worst company. Every facilities provided are worst, especially transport and more of graveyard shifts. Nothing is in organized manner. Employees will join today and quit tomorrow. I suggest not to join in this company, as career will go for a toss and its a fact.

Dislikes

Shifts, transport, management, job security and satisfaction, company culture and ambience

Work

Very very hectic and frustrated

Likes

I have started my career in 247 customer pvt ltd and its been close to 4 years in the same organisation. I have started my career as an agent and now I am an Associate team lead. I would like to tell you that 247 is my 2nd family which I loved a lot

Dislikes

I dislike working at 247 is shifts apart from that every thing is beautiful

Work

Work in 247 is awesome, like no pressure when I come into the shift then I start my day with the agents and convey all good thoughts with them also try to work for 8 hours and feel like homely place

Likes

Work environment is good, career growth can expect faster, training will be good, teammates are friendly, offers bravo point for every achievement, you can expect higher I based on your performance.

Dislikes

Salary and appraisal is worse, they won't give any better hike, it will be limited to 100's. Managers don't even care about employees (agents) , HR's won't respond to salary issues, They say that it is Rotational shifts, but don't expect it, they will throw you in only night shifts.

Work

Work is good, pressure less.

Likes

The teammates are very friendly and training will be based on the scenarios and the job security will be based on the agent's performance and the work environment will be peaceful and fun to work and help will be instant from team leaders and manager as well. The shifts will be a little too rotational and keeps changing on a monthly basis.

Dislikes

The work-life balance will be a little upside down due to the shift timings.

Work

The work depends on the customers you face on a daily basis and the flow of chats.

Likes

The work environment is so good overall. There's a transperancy in d company where everything was taken care off interms of teamwork, transport, also it was a great place to learn new things!

Dislikes

I feel career growth wasn't that great as being a big company, everything or most of the times, the career growth opportunity are given to tenure agents and not depends on the performance.

Work

Well it was awesome! Love handling diff kind of customers. It was fun!

Likes

I Love my company...may be because I had plenty of friends the reason cant b specific..all i can say is I love 247...iam sure il nvr get such a happy place again..ws jus a paradise!! Thank you 247 for gving those happy valuable moments in my life..il always b thankful..

Dislikes

Nothing as such was noticed so far

Work

Social media advisor for citibank north america...i could improve my language, my cmputer skills etc