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Engaged Employer

Teleperformance

3.9

based on 32.2k Reviews

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Company Overview

Associated Companies

Company Locations

Teleperformance C.S.A Reviews

Updated 17 Jun, 2025

Category Ratings

3.4

Work-Life Balance

3.4

Skill Development

3.3

Company Culture

3.3

Work Satisfaction

3.2

Salary

3.1

Job Security

3.0

Promotions

What employees say about Teleperformance?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

51% employees reported

Rotational Shift

64% employees reported

Flexible timing

46% employees reported

No travel

76% employees reported

View more detailed insights

Gender based rating

3.6

Rated by Women

92 reviews

3.6

Rated by Men

154 reviews

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273 reviews found

Sort By: Popular

C.S.A in Godrej Waterside, Salt Lake (Sec - V)

Full Time

Operations Department

1.0

updated on 17 Jul 2023

Likes

Nothing to like.

Dislikes

Pathetic management. Not at all co-operative. Managers ask to make false promises to customers/clients without resolving the issues. BHR is not capable of helping or handling issues. Payslips not provided even after requesting multiple times. Keeps salary on hold without valid reason and always tends to deduct amount from salary.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

C.S.A in Phase-Iv gurgaon

Income Tax Department

5.0

updated on 24 Dec 2021

Likes

I liked the environment of working and work culture too liked the environment of working.

Work Details

I liked the environment of working and work culture too.

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Employer's Response

Thank you for your feedback! All the best!

What people are saying about Teleperformance

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C.S.A in Kempapura , Hebbal

Voice / Blended Department

5.0

updated on 17 Mar 2022

Likes

Amazing work experience . Company policies are good .

Dislikes

They dont provide Incentives .

Work Details

Good

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Employer's Response

Feel free to visit http://bit.ly/TPHR-newform if you have additional feedback. Thank you!

C.S.A in Kolkata

Voice / Blended Department

4.0

updated on 07 Dec 2021

Likes

Familier environment

Dislikes

Company management

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer's Response

Kindly visit http://bit.ly/TPHR-newform if you have additional feedback. Thank you!

Read Teleperformance C.S.A Reviews based on locations

C.S.A in Saltlake sector v

Full Time

Voice / Blended Department

1.0

updated on 10 Jul 2022

Likes

Campus is good. but floor culture is verry rude.

Dislikes

Saltlake branch is not good as well. Anytime management can ask for leave badly with pointer. So many of our friends who are having B.Tech degree has resigned. Actually it is their business to full the floor with lots of staffs and then after 3 months it becomes empty.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

C.S.A in Bangalore / Bengaluru

Finance Department

5.0

updated on 07 Feb 2022

Likes

Friendly behaviour from management side

Dislikes

They won't give experience cirtificate

Work Details

Good

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Employer's Response

Kindly visit http://bit.ly/TPHR-newform if you have additional feedback. Thank you!

You are reading trusted reviews. Keep reading to find out more about Teleperformance.

C.S.A (working remotely)

Full Time

Engineering & Manufacturing Department

2.0

updated on 10 Sep 2022

Likes

The work life balance was good

Dislikes

No room for growth

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

C.S.A in Mohali

CSA Department

3.0

updated on 09 Oct 2021

Likes

Supportive Staff, good working culture

Dislikes

no career growth and no increment even after 1 and half Year.

Work Details

too much changing in process every 2/3 month they moved you one to another process.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer's Response

Feel free to visit http://bit.ly/TPHR-newform if you have additional feedback. Thank you!

C.S.A in Kolkata

Amazon Process Department

2.0

updated on 02 Dec 2020

Likes

This compay provides a handsome salary rather than other companynn

Dislikes

Not so good beacuse it is a compay where the employee dont get any freedom.It only think about there process not for there employee To runa companythey also need yo think to about there emplyee also this company needs to be a employee centric also ,only being a customer centric it wont work .. Thank you

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

C.S.A in Bangalore Ahmed plaza

Voice / Blended Department

1.0

updated on 15 Feb 2022

Likes

I absolutely don't like anything

Dislikes

Everything

Work Details

Worst

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer's Response

Kindly visit http://bit.ly/TPHR-newform if you have additional feedback. Thank you!

C.S.A in Gurgaon / Gurugram

BD / Pre Sales Department

1.0

updated on 27 Jun 2020

Likes

They are supporting us in covid 19 lockdown by making fun of social distancing in other words there are no social distancing. and we are facing worst behaviour in lockdown from the teleperformance building 96's sbi card inbound team. they don't respect the employees. even if you you take leave for fever during lockdown they will cut your salary. and if you having a fever at the time of office they will not give leave and neither medicines they just force you to work. even security guard's behaviour is worst....Read More

Dislikes

They are supporting us by making fun of social distancing in other words there are no social distancing. and we are facing worst behaviour in lockdown from the teleperformance building 96's sbi card inbound team. even they don't respect the employees. and even if you take leave for fever during lockdown they will cut your salary andif you are having fever at the time of office then they will let you enter in office and they will not give you leave for that and naither medicines they just keep forcing you to work even security guard's behaviour is also worst....Read More

Work Details

I work as a customer service agent. i resolve their sbi card related issues on call because i am in inbound process sbi card. teleperformance building no 96.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

C.S.A in Kolkata

Customer Service Department

1.0

updated on 03 Sep 2021

Likes

Nothing.... Everything things.. Bad

Dislikes

Everything... Favoritism every where

Work Details

Work timings: Strict Timings

Employer's Response

Please visit http://bit.ly/TPHR-newform to share the details of your concern. Thank you!

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HQ - Paris, France

BPO

50k-1 Lakh Employees (India)

IT Services & Consulting

Software Product

People also ask about Teleperformance's C.S.As

Is Teleperformance a good place to work for C.S.As?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 273 employee reviews, it's clear that most c.s.as have an average experience working at Teleperformance. Work-Life balance holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about work-life balance and career growth on AmbitionBox.

Does Teleperformance pay their C.S.As well?

According to AmbitionBox reviews, Teleperformance c.s.as rate their salary and benefits at 3.2 out of 5, based on 273 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance's c.s.as salaries here and to read reviews specifically about salary and benefits at Teleperformance for c.s.as, click here .

How is the work culture at Teleperformance for C.S.As?

Work culture at Teleperformance for c.s.as is rated 3.3 out of 5 by 273 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Teleperformance for c.s.as, click here .

How is the job security at Teleperformance for C.S.As?

Based on 273 reviews on AmbitionBox, Teleperformance's c.s.as rate job security at 3.1 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Teleperformance. To read reviews about job security at Teleperformance for c.s.as, click here .

Is work from home available to C.S.As at Teleperformance?

According to AmbitionBox, 15% of Teleperformance's c.s.as work from home permanently, 51% work from the office, and 34% follow a hybrid model, based on 26 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.

Teleperformance C.S.A Reviews by Locations

Teleperformance Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 273 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 64% of employees reported the w...