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Cognizant Costumer Service Interview Questions and Answers

Updated 3 Feb 2020

Cognizant Costumer Service Interview Experiences

1 interview found

I applied via AmbitionBox and was interviewed before Feb 2019. There were 3 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. Is there any vacancies for the job?
  • Q2. I also have a experience 1year5months?
  • Q3. I am searching for a job?
  • Q4. Any process. I can do good forfome
  • Q5. Telugu.maneble english, hindi
  • Q6. Plz sir any vacancy i will come thare
  • Q7. Any job vacancy sir

Interview Preparation Tips

Interview preparation tips for other job seekers - It just part of a company rool

Interview questions from similar companies

I applied via Naukri.com and was interviewed before Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Asked about my working skills, technical skills... Finance accounting related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, brief about your CV...

Costumer Service Interview Questions Asked at Other Companies

asked in Wipro
Q1. Explain your resume, including your educational background, profe ... read more
Q2. How much credit can a customer get? The total credit can range fr ... read more
asked in Wipro
Q3. How do you remain calm when a customer is disappointed with your ... read more
asked in Wipro
Q4. What do you know about customer service representation?
Q5. What is the finance department responsible for?

I applied via Naukri.com and was interviewed before Feb 2021. There was 0 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for below questions.
1. Tell me about yourself.
2. Why should we hire you.
3. What are the skills you have.

I applied via Shine and was interviewed in Dec 2017. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your self
  • Q2. What do you mean by Customer serive
  • Q3. Tell me How to sales Our product
  • Ans. 

    To sell our product, we need to understand the customer's needs and show them how our product can solve their problems.

    • Research and understand the target market

    • Identify the customer's pain points and needs

    • Highlight the unique features and benefits of our product

    • Provide excellent customer service and follow-up

    • Offer promotions or discounts to incentivize purchase

    • Use persuasive language and storytelling to create an emoti...

  • Answered by AI

Interview Preparation Tips

General Tips: I have no good feedback my experience is not good
Skills: Communication, Body Language, Presentation Skills
Duration: <1 week

What people are saying about Cognizant

View All
a junior software engineer
1w
Job offer in Malaysia - legit or scam?
Hey everyone, I received a job proposal from Mindgraph for a Junior Mainframe Developer position in Malaysia (onsite). Not sure if it's a real deal. They found my resume on Naukri and the offer includes: * Experience: 3+ years on cardlink, VSAM, CICS, JCL * Location: Malaysia (Accenture client in Kuala Lumpur) * Notice: 0-60 days * Benefits: One-way ticket, 1-week stay, medical insurance, visa. Has anyone heard of Mindgraph or had a similar experience? Note : This is a permanent position with Mindgragh and you need to work with our client Accenture - Malaysia (Kaula Lumpur) & we will provide one way Air Ticket from India - Malaysia, 1 Week Accommodation, Medical Insurance and will take care of the Visa process also. Any insights would be appreciated!
Got a question about Cognizant?
Ask anonymously on communities.

Interview Questionnaire 

1 Question

  • Q1. HR asked about work experience

Interview Preparation Tips

Round: Resume Shortlist
Experience: I was waiting for shortlisting

I appeared for an interview in Dec 2016.

Interview Questionnaire 

1 Question

  • Q1. About salary

Interview Preparation Tips

Round: Test
Experience: It was fantastic
Tips: Be confident in your field
Duration: 3 hours 30 minutes
Total Questions: 15

Round: Group Discussion
Experience: Nothing tough issue
Tips: Be present minded
Duration: 1 hour 15 minutes

Round: HR Interview
Experience: Normal discussion
Tips: Use your politeness

Skills: Finance Basics

I applied via Naukri.com and was interviewed before Jun 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Raised questions on functional skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident what ever you answer and we'll prepare on your profile
Are these interview questions helpful?

I applied via LinkedIn and was interviewed in Oct 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. First round was technical round...

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well before facing Accenture interview. they have one of the best technologist in market..

I applied via Naukri.com and was interviewed before Jun 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. How much experience.? When the candidate can join? What’s the expectation(CTC)?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and listen to the person carefully. Be gentle and don’t get scare. This will not be the last company or last interview. Be yourself, don’t compromise your own personality because there something different in all from others.

Team Lead Interview Questions & Answers

IBM user image Anonymous

posted on 21 Dec 2021

I applied via Naukri.com and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Abend SB22. Use of Distinct in SqL query. Index, subscript. Static and dynamic call. Few SQL abends. DB2 compiling process. GDG questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn interview questions available on internet. 2 or 3 questions will be application based questions from DB2 and COBOL.

Tell us how to improve this page.

Overall Interview Experience Rating

1/5

based on 1 interview experience

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