Genpact
Proud winner of ABECA 2025 - AmbitionBox Employee Choice Awards
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Data planning involves strategizing how to collect, manage, and analyze data effectively for informed decision-making.
Identify data sources: Determine where data will come from, such as surveys, databases, or external APIs.
Define objectives: Establish clear goals for data analysis, like improving customer satisfaction or increasing sales.
Data governance: Set policies for data quality, security, and compliance to e...
Work impairment refers to the reduced ability to perform job tasks due to various factors affecting productivity.
Physical health issues, like chronic pain, can limit work efficiency.
Mental health conditions, such as anxiety or depression, may hinder focus.
Work-life balance challenges can lead to burnout, affecting performance.
Environmental factors, like noise or poor ergonomics, can disrupt workflow.
Examples inclu...
Phishing is a cyber attack that tricks individuals into revealing sensitive information by masquerading as a trustworthy entity.
Phishing often occurs through emails that appear to be from legitimate sources, like banks or social media.
Example: An email claiming to be from your bank asking you to verify your account details.
Phishing can also occur via fake websites that mimic real ones to capture login credentials.
...
Provision for doubtful debts is an accounting estimate for potential uncollectible accounts receivable.
Identify accounts receivable that may not be collectible.
Create a journal entry to record the provision: Debit 'Bad Debt Expense', Credit 'Provision for Doubtful Debts'.
Example: If $5,000 is estimated as uncollectible, the entry would be: Debit Bad Debt Expense $5,000, Credit Provision for Doubtful Debts $5,000.
A...
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A process is a series of actions or steps taken to achieve a particular end in various fields, including business and manufacturing.
Processes can be categorized into various types, such as manufacturing, service, and administrative processes.
For example, in manufacturing, the assembly line process involves sequential steps to produce a product efficiently.
In service industries, processes like customer service work...
KPIs and skill expertise help align candidates to suitable roles, enhancing organizational efficiency and performance.
KPIs provide measurable benchmarks for evaluating candidate performance, ensuring alignment with organizational goals.
Expertise in required skills allows for precise matching of candidates to specific roles, such as a data analyst with strong SQL skills.
Using KPIs, organizations can identify high-p...
Depreciation methods allocate the cost of an asset over its useful life, impacting financial statements and tax calculations.
Straight-Line Depreciation: Allocates equal expense each year. Example: A $10,000 asset with a 5-year life depreciates $2,000 annually.
Declining Balance Method: Accelerated depreciation, higher expense in early years. Example: 200% declining balance on a $10,000 asset.
Units of Production Met...
Insurance is a financial mechanism for risk management, crucial for individuals and businesses in India.
Insurance provides financial protection against unforeseen events, such as accidents or natural disasters.
The Indian insurance industry includes life insurance, health insurance, property insurance, and more.
As of 2023, the insurance sector in India is valued at over $100 billion, with significant growth potenti...
Provide constructive feedback by being specific, respectful, and solution-oriented to help the reviewer improve.
Be specific: Point out the exact error, e.g., 'In section 3, the data analysis is missing key metrics.'
Use 'I' statements: Frame feedback from your perspective, e.g., 'I noticed that the conclusion doesn't align with the data presented.'
Be respectful: Approach the conversation with empathy, e.g., 'I appr...
Quality Analysts ensure content moderation meets standards, enhancing user experience and safety across platforms.
Review and evaluate user-generated content for compliance with community guidelines, e.g., flagging inappropriate posts.
Conduct regular audits of moderation processes to identify areas for improvement, such as response times to flagged content.
Provide feedback and training to moderation teams based on ...
I applied via Referral and was interviewed before Jan 2021. There was 1 interview round.
CKPT stands for Checkpoint. It is a background process in Oracle database that ensures data integrity and recovery.
CKPT is responsible for writing dirty buffers from the database buffer cache to the data files
It updates the control file and data file headers to record the most recent checkpoint
CKPT is triggered by various events like log switch, manual checkpoint, or when the dirty buffers reach a certain threshold
It h...
Redo log is a set of files that records all changes made to a database and is used for recovery and replication.
Redo log is a crucial component of Oracle database architecture.
It consists of two or more pre-allocated files that store all changes made to the database.
Redo log files are used for recovery in case of a system failure or crash.
They are also used for replication to maintain consistency across multiple databa...
I appeared for an interview in May 2025, where I was asked the following questions.
I appeared for an interview in Jun 2025, where I was asked the following questions.
When discussing your skills and motivation in an interview focus on showcasing relavant abilities and providing geniune Reasions for your interest in the role and company
Excellent customer service in banking a requires a combination of strong communication skills product knowledge and familyrity banking process along with a commitment to sales and customer satisfaction.
I am passionate about banking and eager to contribute to your team's success through my skills and experience.
I have a strong background in finance, having worked in various roles that honed my analytical skills.
I admire your bank's commitment to innovation and customer service, and I want to be part of that vision.
I am excited about the opportunity to work with a diverse team and learn from industry leaders.
My previou...
My strength I am good communicater I am helping nature my self motivated my weakness like I'm not giving best or like I desppoint the people I work with
I applied via Company Website and was interviewed in Nov 2024. There were 13 interview rounds.
The Entity-Relationship (ER) model is a data model used to describe the relationships between entities in a database.
Entities are objects or concepts in the real world that can be distinguished from each other.
Relationships describe how entities are related to each other.
Attributes are properties that describe entities and relationships.
ER diagrams visually represent the ER model, showing entities, relationships, and a...
Threads are lighter weight than processes, share memory space, and are more efficient for multitasking.
Threads share the same memory space, making communication between them faster and more efficient.
Threads are lighter weight than processes, as they share resources such as memory and file descriptors.
Threads are more efficient for multitasking, as they can run concurrently within the same process.
Threads are easier to...
Google primarily focuses on pure data structures and algorithms-based questions during coding interviews. Other computer science core topics are typically not covered in Google's interviews. Therefore, it is essential to be proficient in data structures and algorithms to succeed in the Google coding interview.
An aptitude test is a tool used to evaluate a person's skills, abilities, and potential for success in a specific role or activity.
Group discussion is a process of exchanging ideas and opinions among individuals on a specific topic. It is a structured form of communication in which participants have the opportunity to express their views while also listening to others' perspectives on the same subject.
My strengths include problem-solving skills and attention to detail. My weaknesses include time management and public speaking.
Strengths: problem-solving skills
Strengths: attention to detail
Weaknesses: time management
Weaknesses: public speaking
I have a strong foundation in web development, a passion for learning, and a proven track record of delivering high-quality projects.
I have a solid understanding of HTML, CSS, and JavaScript
I am proficient in using various web development tools and frameworks such as React and Node.js
I have successfully completed several web development projects, including a responsive e-commerce website for a local business
An assignment is a task or piece of work that you are given to complete, particularly as part of your job or studies. The assignment for the course includes written assignments and practical tests, similar to tasks, work, jobs, or charges.
A case study is a detailed description and assessment of a specific situation in the real world, created for the purpose of deriving generalized insights and understanding. It can focus on an individual, a group of people, an organization, or an event, among other subjects.
My greatest accomplishment was successfully leading a team to launch a new website for a major client ahead of schedule.
Successfully led a team to launch a new website
Completed the project ahead of schedule
Received positive feedback from the client
I am motivated by challenges, learning opportunities, and the ability to make a positive impact.
Challenges push me to grow and improve my skills.
Learning opportunities allow me to stay updated with the latest technologies and trends.
Making a positive impact through my work gives me a sense of fulfillment and purpose.
My ideal work environment is a collaborative space with supportive colleagues, opportunities for growth, and a healthy work-life balance.
Collaborative team environment where ideas are shared and valued
Supportive colleagues who are willing to help and provide feedback
Opportunities for growth and learning new technologies
Healthy work-life balance with flexible hours and remote work options
By creating a positive work environment, offering growth opportunities, and implementing employee recognition programs.
Creating a positive work environment through open communication and support
Offering growth opportunities such as training programs and career advancement
Implementing employee recognition programs to acknowledge and reward hard work
Providing competitive salaries and benefits to attract and retain top ta...
Real-time operating systems are designed to provide predictable response times and prioritize tasks based on timing constraints.
Real-time operating systems prioritize tasks based on timing constraints
They are designed to provide predictable response times
Examples include VxWorks, QNX, and FreeRTOS
Yes, I am comfortable working night shifts to support international clients.
I have previous experience working night shifts in a customer service role.
I am a night owl and tend to be more productive during late hours.
I understand the importance of supporting international clients and am willing to adjust my schedule accordingly.
Operational tasks for maintaining efficiency and quality include regular testing, monitoring performance, updating software, and implementing best practices.
Regularly test website functionality to ensure it is working properly
Monitor website performance metrics such as load times and user experience
Update software and plugins to the latest versions to prevent security vulnerabilities
Implement best practices for coding,...
Prepare examples showcasing leadership, conflict resolution, and prioritization skills for a managerial round interview.
Leadership: Discuss a project where you led a team to success, highlighting your ability to motivate and guide others.
Conflict Resolution: Share a situation where you successfully resolved a conflict within a team or project, emphasizing your communication and problem-solving skills.
Prioritization: Ta...
I demonstrate adaptability, leadership, and commitment by actively seeking feedback, taking on new challenges, and fostering collaboration within the team.
Seek feedback from colleagues and supervisors to continuously improve
Volunteer for new projects or tasks to expand skills and knowledge
Encourage open communication and teamwork among team members
Lead by example by showing a positive attitude and willingness to help o...
I am a dedicated and detail-oriented individual with a background in customer service and data entry.
Customer service experience at XYZ Company
Proficient in data entry and analysis
Strong attention to detail and accuracy
Excellent communication skills
Bachelor's degree in Business Administration
I have a Bachelor's degree in Business Administration and 2 years of experience in data entry and customer service.
Bachelor's degree in Business Administration
2 years of experience in data entry
2 years of experience in customer service
I appeared for an interview in May 2025, where I was asked the following questions.
I applied via Approached by Company and was interviewed in Nov 2024. There were 15 interview rounds.
B.tech 2021 completed ece grup elecrical engeeniring kurnool
Techenical essu customer Care and problem solution informetion clarify
My name is mamatha my custamor problem is phone data problem and expaly tha telugu language clarify
Telling tha essu and clarify tha custor problem speeking telugu and english
Non vice proces is clarrify tha doudts and custamor promblem very important
Programing language solue tha issu programig #includ .in#
The question is asking about the completion year of graduation studies.
The question is inquiring about the year in which the individual completed their graduation studies.
The answer should mention the specific year in which the graduation was completed.
It is important to provide accurate information regarding the completion year of graduation.
Non voice processing technology is used to handle tasks through written communication instead of verbal communication.
Non voice processing technology is efficient for handling tasks that require detailed documentation or follow-up.
It allows for better accuracy and clarity in communication as everything is written down.
Examples include email support, chat support, data entry, and document processing.
It is also useful fo...
Identifying and resolving connectivity issues in material development requires systematic troubleshooting and effective communication.
Identify the specific connectivity issue: Is it a technical problem or a communication gap?
Gather relevant data: Check logs, error messages, and user feedback to pinpoint the issue.
Engage stakeholders: Collaborate with team members to understand their perspectives and gather insights.
Imp...
I have excellent English skills, with a strong grasp of grammar, vocabulary, and communication.
Fluent in spoken and written English
Strong grammar and vocabulary
Effective communication skills
Experience in writing reports and emails
Comfortable with conducting conversations in English
B.tech ece branch electical computer egineering branch programing and electanic
I completed my studies in the year 2020.
I completed my studies in 2020.
I graduated in the year 2020.
My academic journey ended in 2020.
The question assesses whether the candidate's B.Tech percentage meets the 60% threshold for eligibility.
Many companies set a minimum percentage requirement for candidates to ensure a certain level of academic performance.
For example, if a candidate has a B.Tech percentage of 65%, they would meet the requirement.
Conversely, a candidate with a 58% would not qualify based on this criterion.
Gennpet company non vice proccing tacing telugu and english explain custamor problems
The question seeks a solution involving both English and Telugu languages, possibly in a customer service context.
Understand the customer's needs in both languages.
Provide clear communication in English and Telugu.
Use translation tools if necessary for accuracy.
Example: Assisting a Telugu-speaking customer with an English document.
I am a dedicated and detail-oriented individual with strong communication skills and a passion for providing excellent customer service.
Graduated with a degree in Business Administration
Previous experience in customer service roles
Proficient in Microsoft Office Suite
Strong problem-solving skills
Excellent communication skills
I am choosing the non voice processing job because I excel in written communication and prefer working in a quiet environment.
I have strong written communication skills
I prefer working in a quiet environment
I am detail-oriented and excel in tasks that require focus
I appeared for an interview in Feb 2025.
I have experience in data entry, customer service, and process optimization in a fast-paced environment.
Managed data entry tasks with a focus on accuracy and efficiency, reducing errors by 15%.
Provided exceptional customer service, resolving inquiries and complaints promptly, leading to a 20% increase in customer satisfaction.
Collaborated with team members to streamline processes, resulting in a 10% reduction in turnar...
To resolve a slow laptop issue, identify the cause and implement solutions like optimizing settings or upgrading hardware.
Check for background applications consuming resources, e.g., multiple browser tabs or software updates running.
Run a disk cleanup to remove unnecessary files, which can free up space and improve performance.
Ensure the laptop has sufficient RAM; consider upgrading if it's below 8GB for better multita...
The processor, or CPU, is the brain of the computer, executing instructions and managing tasks for software applications.
Central Processing Unit (CPU) is the main component that performs calculations and tasks.
Examples of processors include Intel Core i7, AMD Ryzen 5.
The CPU interprets and executes instructions from programs.
It consists of cores, which allow for multitasking; more cores mean better performance.
Modern C...
I expect Genpact to provide growth opportunities, a collaborative environment, and a chance to contribute to impactful projects.
Opportunities for professional development, such as training programs and workshops.
A collaborative work culture where team members support each other, enhancing productivity.
Exposure to diverse projects that challenge my skills and allow me to make a meaningful impact.
Regular feedback and men...
In five years, I envision myself as a skilled Process Associate, contributing to team success and pursuing professional growth.
I aim to deepen my expertise in process optimization, leading initiatives that enhance efficiency.
I see myself taking on leadership roles, mentoring new associates and sharing best practices.
I plan to pursue relevant certifications that will bolster my skills and knowledge in the field.
I hope t...
I am a dedicated and detail-oriented professional with a background in process development and optimization.
I have a Bachelor's degree in Business Administration with a focus on operations management.
I have experience working in cross-functional teams to streamline processes and improve efficiency.
I am proficient in data analysis and have used tools like Excel and SQL to identify areas for improvement.
I am a strong com...
My current Cost to Company (CTC) is $60,000 per year.
My current CTC is $60,000 per year
It includes my salary, bonuses, benefits, and any other compensation provided by the company
I do not have any additional income sources outside of my CTC
Accuracy is how close a measurement is to the true value, while precision is how close repeated measurements are to each other.
Accuracy refers to the closeness of a measured value to a standard or known value.
Precision refers to the closeness of two or more measurements to each other.
For example, hitting the bullseye on a target multiple times in a row would be both accurate and precise.
If a measurement is accurate but...
Key rules for gold investments include diversification, understanding market trends, and considering storage costs.
Diversify your investment portfolio to reduce risk
Understand market trends and factors that influence gold prices
Consider storage costs and security measures for physical gold investments
The different types of accounting statements include income statement, balance sheet, and cash flow statement.
Income statement: Shows a company's revenues and expenses over a specific period of time.
Balance sheet: Provides a snapshot of a company's financial position at a specific point in time, including assets, liabilities, and equity.
Cash flow statement: Details the cash inflows and outflows of a company over a spec...
Depreciation is the allocation of the cost of a tangible asset over its useful life.
Depreciation is a non-cash expense that reflects the decrease in value of an asset over time.
It is used to spread the cost of an asset over its useful life, matching the expense with the revenue it generates.
Common methods of depreciation include straight-line, double declining balance, and units of production.
Example: A company purchas...
Reconciliation is the process of comparing two sets of records to ensure they are in agreement.
Reconciliation involves identifying discrepancies between the two sets of records.
It often includes investigating the reasons for discrepancies and resolving them.
Examples of reconciliation include bank statement reconciliation, inventory reconciliation, and financial statement reconciliation.
Accruals typically posted include expenses, revenues, interest, and taxes.
Expenses accrued for services received but not yet paid for
Revenues accrued for services provided but not yet invoiced
Interest accrued on loans or investments
Taxes accrued based on estimated liabilities
I have 5 years of experience in process development with a current CTC of $70,000.
5 years of experience in process development
Current CTC of $70,000
Experience in optimizing processes and improving efficiency
I have strong communication skills, both written and verbal, with the ability to effectively convey information and ideas.
Excellent verbal communication skills demonstrated through clear and concise articulation of ideas
Strong written communication skills shown through drafting clear and professional emails and reports
Ability to actively listen and respond appropriately in conversations
Experience in presenting informat...
The accounts payable cycle is the process of receiving, verifying, and paying invoices from vendors.
Invoices are received from vendors for goods or services provided
Invoices are verified for accuracy and approved for payment
Payments are made to vendors within the agreed upon terms
The cycle repeats for each invoice received
Invoice deductions related to disputes can impact cash flow, customer relationships, and operational efficiency.
Invoice deductions can lead to delayed or reduced payments, affecting cash flow.
Disputes can strain relationships with customers, leading to potential loss of business.
Resolving disputes can be time-consuming and resource-intensive, impacting operational efficiency.
Examples: Deductions for damaged goods, inco...
The process of evolving reconciliation involves identifying discrepancies, investigating root causes, implementing corrective actions, and monitoring progress.
Identify discrepancies in financial records or accounts
Investigate root causes of discrepancies, such as errors in data entry or miscommunication
Implement corrective actions to address the root causes and prevent future discrepancies
Monitor progress regularly to ...
I applied via Naukri.com and was interviewed in Dec 2024. There were 5 interview rounds.
This might involve a task to be completed individually or in a team, showcasing your skills and knowledge.
Aptitude Test: This likely involves questions to assess your numerical, verbal, and logical reasoning skills.
This round assesses your communication, teamwork, and problem-solving skills in a group setting.
This could involve analyzing a real-world business scenario and presenting your recommendations.
Some of the top questions asked at the Genpact interview -
The duration of Genpact interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 3.1k interview experiences
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Rating in categories
Process Developer
38k
salaries
| ₹2.4 L/yr - ₹7.2 L/yr |
Process Associate
28.9k
salaries
| ₹1.8 L/yr - ₹4.8 L/yr |
Management Trainee
22.2k
salaries
| ₹4.2 L/yr - ₹8.6 L/yr |
Assistant Manager
21.6k
salaries
| ₹6 L/yr - ₹13.4 L/yr |
Manager
8.5k
salaries
| ₹11 L/yr - ₹19.1 L/yr |
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